Plaza de Federico Moyúa, 2, 48009 Bilbao, Spain
#13 of 63 hotels in Bilbao
Guests' ChoiceBased on 1246 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.7
Facilities
8.7
Staff
9.0
Value for money
8.6
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 17, 2024
Johann
United States of AmericaFantastic location. Clean and comfy and modern rooms but in a classic European style hotel.
Stayed in April 2024
Reviewed: April 15, 2024
David
United States of AmericaElegant, superb service
Stayed in April 2024
Reviewed: April 11, 2024
John
IrelandNothing
Amazing room on top floor with a double balcony and superb facilities including a huge bath. Staff most helpful throughout our short one-night stay. Despite the city heaving with Athleticism supporters celebrating the Final in Seville, concierge found us a superb dish restaurant a few streets away.
Stayed in April 2024
Reviewed: April 11, 2024
Madeline
United States of AmericaPerfect location and very friendly staff. Beautiful hotel.
Stayed in April 2024
Reviewed: April 10, 2024
Glafir
BrazilWe liked everything
This was our second stay in the hotel in a matter of 10 days. The room was wonderful, large, clean, excellent bed and bathroom. Staff was very friendly and helpful. The location was perfect, close to shops and restaurants
Stayed in April 2024
Reviewed: April 10, 2024
Marilyn
United KingdomOfficious barman
Brilliant location. Lovely staff
Stayed in April 2024
Reviewed: April 9, 2024
Glafir
BrazilNothing
Excellent
Stayed in April 2024
Reviewed: April 3, 2024
Alves
PortugalThe carpet in the room should be replaced. The breakfast was quite expensive, the relation quality/diversity to price not the best.
Very good location, wide room (the carpet near the bed was made in a kind of plastic, very unpleasant for a hotel of 5 stars...).
Stayed in March 2024
Reviewed: March 29, 2024
David
IcelandFront desk staff members had limited interest in communicating with the guests. The doorman even less. Choose this hotel for the location and the room but not for the services. There is a restaurant and a bar at the hotel but there was no information about them. It seems that the hotel doesn't offer any other services than bed and breakfast. There was a QR code in the room about the hotel's services but the link was broken.
Location is the best possible for the new town Walking distance to shops, museums and the old town The size of the room Breakfast
Stayed in March 2024
Reviewed: March 29, 2024
Danielis
Lithuaniaroom looked quite mediocre for its price. And walls are not sound proof at all..
location, and nice restaurant and lobby
Stayed in March 2024
Reviewed: March 24, 2024
Harminder
IndiaAcoustic soundproof of the doors and floor was not that great we can hear crying baby and foot sound from next room.
Everything was great
Stayed in March 2024
Reviewed: March 24, 2024
Jon
NorwayAfter having stayed in a standard room the first night, moved to reserved premium room - nice but towards street - asked for room towards back - and was upgraded to junior suite at the top with balcony! Newly renovated, large, quiet and with a very good bed (as opposed to the rather hard ones in the other rooms)! Thanks to Luis for organizing!
Stayed in March 2024
Reviewed: March 22, 2024
Matthieu
FranceNothing!
- vert nice and pro staff - excellent breakfast - super clean and comfortable
Stayed in March 2024
Reviewed: March 17, 2024
Abdul
IrelandNo swimming pool for a 5 Star hotel Poor gym facilities
Very comfortable, Central location
Stayed in March 2024
Reviewed: March 17, 2024
Krzysztof
PolandGreat place to stay. Close to everything.
Stayed in March 2024
Reviewed: March 14, 2024
Indalecio
SpainLocation, room and breakfast were excellent
Stayed in March 2024
Reviewed: March 12, 2024
Verena
SpainI had to come for a dentist visit and just needed a nice hotel to sleep in. That worked out very well! Thank you
Stayed in March 2024
Reviewed: March 1, 2024
Deepak
IndiaGood
Good
Stayed in February 2024
Reviewed: February 28, 2024
Johannes
GermanyThe free wifi was slow and streaming only “worked” when downloading a movie.
The room was surprisingly big with a huge bed and it had a bathtub. Also there was a Nespresso machine for in-room coffee.
Stayed in February 2024
Reviewed: February 26, 2024
Andrew
IrelandWe didn't like the lack of parking for guests staying in a 5-star hotel. We had to walk 6/7 mins away from the car park to the hotel, with the lashing of rain down on us. Not pleasant. Plus we didn't know the area so it was a bit awkward walking. We did get a map from the porter at the hotel - unfortunately, we parked somewhere else because of the one-way system.
We like the location surrounded by all the shops, cafes and restaurants. The staff were very helpful with our bags and with extra requests (kettle). We were surprised to find a coffee/tea-making facility in the room. Being Irish, we got the kettle and extra tea bags. We had to buy our milk (loads of supermarkets nearby). There are also trains (you can go to Barcelona, San Sebastian, etc) and buses outside the hotel (we didn't use them).
Stayed in February 2024
Reviewed: February 20, 2024
Diane
SpainCouldn’t stay longer
Fascinating building, great service. Large, quiet room Spacious garage
Stayed in February 2024
Reviewed: February 19, 2024
Art
SpainThere was a crack on the wall didn’t really feel like a 5 star
Good location, really clean, free minibar refills each day
Stayed in February 2024
Reviewed: February 17, 2024
Simon
United KingdomPrice
Location
Stayed in February 2024
Reviewed: February 14, 2024
Yalta
GibraltarNothing cannot think of anything
Hotel is stunningly beautiful & prime location crossroad to everything in Bilbao. Staff amazing, very friendly & helpful. We had the big suite which pretty new & magnificent. Hotel mega quiet.
Stayed in February 2024
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