Nothing

Very good location next to bus station & 2 minute walk for the airport bus and a 15 minute walk to Cathedral. Room was comfortable with a really comfortable bed. late breakfast and noon checkout. All good

Stayed in September 2025

Only two small things - a leaky shower head and no towel rail for the hand towel.

Very central location with great transport links - bus stops just outside for the airport and aquarium. The station for the Soller train station is less than 5 minutes away. Palma is very walkable and great place to explore. Very friendly and helpful staff. Comfortable and clean rooms. Would recommend and use again.

Stayed in September 2025

location handy for bus/train station and taxi

Stayed in September 2025

A very small room for the price

A good location and clean but no facilities ie no pool no bar no area to relax a functional hotel.

Stayed in September 2025

The only thing to improve are the pillows which I did not find fully comfortable- also it was a bit cold in the room during the night so don’t forget to ask for a duvet. Otherwise you will enjoy

Very nice hotel with very good staff! the location is just perfect either you want to go to the beach with the bus or just walk into the city.

Stayed in September 2025

Courteous staff & great bed for sleeping

Stayed in September 2025

The bed was too soft, bathroom ventilation wasn’t working

Good location and breakfast

Stayed in September 2025

Towels

Location

Stayed in September 2025

Very dated and needs refurbished, as carpets are all stained, although hovered daily and room dust free. Breakfast selection was ok but needs to be better at the prices paid. Too expensive for what you get all round. We paid for city view but got view of the busy noisy square with poor grade of window that didn’t keep out the noise or the rain.

Comfortable bed and excellent staff

Stayed in September 2025

Public areas rather tired and carpets need attention. Little in the room in way of facilities expected in 4* hotel….. coffee tea etc Towels delivery a bit hit or miss but staff provided when requested

Very friendly helpful staff. Hotel was clean and functional in a great location close to trains, buses and train to Sóller

Stayed in September 2025

Bonds & view from room

Look location, clean, good breakfast, helpful staff

Stayed in September 2025

Very close to the internodal station (main bus / train hub in town), but walkable to the middle of the city centre, with lots of restaurants nearby.

Stayed in September 2025

The condition of the hotel, it needs a bit of renovation, the carpets especially in the corridors were awful, not pleasant to see when you enter a hotel. Also the furniture is a bit dated. And the price for one night wasn't cheap so I was expecting something a little better

The location was great, just by the bus station It was easy to get to the airport, close to the centre. Breakfast was good too, good choice of food.

Stayed in September 2025

The hotel is a little bit rundown.

Very convenient location for taking bus connect to other parts of the island. Clean rooms and friendly staff

Stayed in August 2025

It is true that corridors carpet is stained with cleaning products, but it did not concern us really. After two days breakfast got boring, there isnt much variety. The biggest problem really was the tv, you could not change the language, add subtitles or just change it to Netflix even though there were buttons for it, those options were probably blocked, so tv was useless.

The room was clean, sleeping was no problem - a/c was working well, curtains blocked all of the outside light and there was no noise from outside. Breakfast was good, there never was anything missing. Everyday we had our room cleaned and towels refreshed. Big + for location, right next to main station, bus to airport, and a Plaza with good food.

Stayed in August 2025

First of all I was given a disabled bedroom (I’m not) so I had to change that. The bottle of conditioner was empty. I don’t think it’s a four star hotel, I’m staying in one now and it’s fabulous. I wouldn’t stay there again.

Breakfast was good but I never usually book it as I don’t eat much.

Stayed in August 2025

Excellent location especially if you want to travel outside Palma. Breakfast was decent too. Cleanliness could be better.

Stayed in June 2025

All good

Location was great , breakfast was also good quality and quantity Rooms were excellent Friendly staff

Stayed in August 2025

Bed was a bit soft

Really large with large balcony. Opposite airport bus stop and easy walking to city centre.

Stayed in August 2025

Plumbing in the bathroom left a lot to be desired. The internet connection was erratic.

Location. Very comfortable beds and good linen.

Stayed in July 2025

We had terrible problems getting our keycard to work and the maintenance staff had to be called several times.

Nice, spacious suite on the top floor with great view

Stayed in July 2025

Would have been nice to have a mini fridge and kettle in the room.

The staff were very friendly and accommodating. The property is right by the bus/train station and easy to get everywhere

Stayed in July 2025

I was there for work and the room, while nicely done, was so small I couldn't even really get my laptop out and work very easily.

The breakfast was good, the room was tidy and clean. The central location was excellent for access to the local public transport.

Stayed in July 2025

Reception staff were not very friendly and provided no information about the area

Breakfast was fab, rooms were large, quiet and aircon was fab, room were really clean

Stayed in June 2025