It is far from the center of the city.

Lovely, comfy stay, nice staff.

Stayed in June 2025

It’s quite a way from the city.

Lovely hotel, very comfortable and with super helpful and friendly staff.

Stayed in July 2025

Safe missing in room. Aircon much too loud. Pool very narrow and very noisy when there are a couple of children. Not functioning Turkish bath

Very good breakfast, very nice and helpful staff

Stayed in July 2025

Hadn’t realised it was quite a distance from the town centre. But hotel arranged taxis for us tonuse

Great hotel with exceptional staff

Stayed in June 2025

Easy to park. Very simple to drive to the centre of the city.

Stayed in May 2025

From start to finish it was excellent

Stayed in May 2025

Comfortable room, very comfortable beds, good sized bathroom. Generous sized bath and good shower. Food and drinks in bar and restaurant of very good quality with a nicely judged selection available. Cooking of a high standard and breakfast very varied and high quality. Outstanding feature the friendliness and help given by staff. All were prepared to make an extra effort to provide additional advice, difficult to acquire information and show great patience. A special mention for Lucia and her colleagues in the restaurant who were charming, patient and always helpful with guidance on choices.

Stayed in April 2025

Excellent hotel. Restaurant excellent food.

Stayed in April 2025

Location not. Great. Off a housing estate

Pool, restaurant evening meal and breakfast excellent. Room very good. Great view over the river

Stayed in March 2025

Nothing

All good

Stayed in January 2025

Only reason stay rated as 9 and not 10 was because you could hear the other guests in the room next door, they had young children - need better sound proofing.

All better than expected

Stayed in December 2024

Nothing.

Superb hotel with superb facilities. Highly recommend.

Stayed in September 2024

Dinner was very good. Secure underground parking also good.

Stayed in September 2024

Could not find any faults

The staff and service in the restaurant was excellent.

Stayed in August 2024

Distance from the centre of town

Location/ location

Stayed in July 2024

Nothing really - very peaceful area.

Room size is very good and bathroom quite large also. Bedding was excellent and all areas were spotlessly clean. Staff were friendly and efficient. Parking is secure with elevators to room floors. Breakfast was superb with selection for all tastes. Dinner choice was a bit “modernist” for our taste but perfectly presented and edible.

Stayed in April 2024

The hotel is some way out of the city centre , so you will need a taxi or drive your car if you want to visit town.

The hotel, is very clean and well appointed. Our room was nice with a view of the garden and river, and it had everything we need. The food was excellent and the choice at breakfast was good. The staff were nice and friendly as well as being super efficient.

Stayed in April 2024

Beautiful inside patio can get noisy with large convention gatherings. Glass doors on bathrooms (what's that silly fashion in hotels anyway ?).

Great access from highway. Great location by the river. Beautiful hotel. Great food. Very accessible and safe underground parking space. Professional and friendly personnel.

Stayed in May 2024

Excellent hotel for the price! Very kind and good service from the staff, restaurant and other activities open until very late. If you want an escape from the city accesible within less than 20mins from the plaza mayor here is the place to go!

Stayed in May 2024

N/A

A very attractive building,large bedroom,great area in centre of hotel to relax and have a drink before dinner. The dinner in the evening was fantastic,have eaten here on three occasions and the food is always superb.

Stayed in April 2024

It was nice nothing wrong I would definitely go there again

Great place , good big room and inside pool was awesome to relax bed was good the local restaurant was ok they where nice but it was different kind of food tbh

Stayed in January 2024

Beautiful property, friendly staff offering a warm welcome , peace and quiet, excellent food.

Stayed in January 2024

I have no negative remarks about the Palacio except once. At breakfast we ordered salmon with avocado. It wasoverripe, which partly spoiled the pleasure of breakfast

We love the historical character (a former abbey) of Palacio Sta Ana plus the facilities and the wealth of space and layout of the rooms and suites. The breakfast choice is plentiful and (in Moorish tradition) 'rich' in calories. and fruits The hotel is well situated, close to the highway Burgos-Portugal but the city center is NOT within walking distance

Stayed in January 2024

The whole experience was perfect

Breakfast excellent. Location great experience

Stayed in October 2023