Avenida del Oasis, s/n, 35100 Maspalomas, Spain
#12 of 30 hotels in Maspalomas
Guests' ChoiceBased on 92 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.5
Facilities
8.8
Staff
9.3
Value for money
8.1
Free WiFi
8.1
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End of dialog contentReviewed: 8 April 2024
David
United KingdomWe were right by the kids area and they would wake us up early. Having to get up at 7.30 to make sure we got a decent sun bed.
Food is great, love the spa area, staff are all fantastic. Gave us a courtesy room on day of check out as our flight was a late one.
Stayed in April 2024
Reviewed: 18 March 2024
Richard
GermanyService to get lunch
Best breakfast served. Not good service at lunch time...
Stayed in March 2024
Reviewed: 16 March 2024
Valerie
United KingdomNothing
Very comfortable, excellent service and friendly staff. Food fantastic, especially the breakfast!
Stayed in March 2024
Reviewed: 8 March 2024
Sarah
United KingdomPrice but then everything is expensive now!
Pool areas, sun bed availability and food
Stayed in February 2024
Reviewed: 17 February 2024
Igor
United KingdomSome dinners were on the menu and it took too long to get the food served.
Delicious food with live music in the evening, big territory with pools, palms, sauna and fitness centre. Free yoga classes (which I did not manage to attend). Very close to Maspalomas beach. Staff is very professional and always listening to clients.
Stayed in February 2024
Reviewed: 30 October 2023
Louise
United KingdomNothing .
Good amazing. Staff very helpful . Clean
Stayed in October 2023
Reviewed: 23 October 2023
Andrew
United KingdomRoom lighting is modest, and the switching is confusing. WiFi is slow
The hotel is a land of plenty. No need to worry about getting a sunbed or a table. The buffets never run out. Good choice of facilities. The front desk is especially helpful.
Stayed in October 2023
Reviewed: 18 August 2023
Ping
ChinaNone.
The group are very nice. The kids club is very interesting, my daughter had a great time there. The pool and the chair are very convenient.
Stayed in August 2023
Reviewed: 6 August 2023
Peeva
SwitzerlandThe only thing is that they couldn’t provide iron in the room, so we had to use paid service to iron shirts
Amazing service, very friendly and professional staff, great choice on the breakfast menu and bbq dinner night, lots of space and always free sun-beds around 3 swimming pools
Stayed in August 2023
Reviewed: 18 July 2023
Niamh
IrelandThere was nothing I didn’t like
Staff were absolutely fantastic. Really friendly and attentive!!
Stayed in July 2023
Reviewed: 10 May 2023
Federico
SpainOutstanding service and great breakfast. Also pool was nice and warm.
Stayed in May 2023
Reviewed: 7 May 2023
Miroslav
United KingdomVery relaxed and high quality food and service.
Stayed in April 2023
Reviewed: 2 May 2023
David
United KingdomBetter drinks selection at the bar
Food was great, spa area was great
Stayed in May 2023
Reviewed: 24 April 2023
Beatrice
Belgiumbreakfast and dinner EXCELLENT ! ! ! pool also EXCELLENT ! !
Stayed in April 2023
Reviewed: 16 April 2023
Claudia
Germany-
the Great Retro Design, Great Style and lovely Garden & Pools 🌴🌺❤️
Stayed in April 2023
Reviewed: 20 March 2023
Robert
United Kingdom?
All mealtimes
Stayed in March 2023
Reviewed: 1 October 2022
Sinead
IrelandFantastic location! Staff unbelievably friendly! Beautiful pool area, lots of sun beds, fresh towels laid out on the sun beds for us everyday. Lovely freshly cooked breakfast, lots of choice!
Stayed in September 2022
Reviewed: 28 August 2022
Gerard
United KingdomBeing charged 5 euros for a bucket of ice from room service.
The staff were all very friendly and professional. The food was always of a very high standard.
Stayed in August 2022
Reviewed: 26 August 2022
Eleanor
United Kingdomyoga wasn’t really yoga at all, very disappointed with that
the amazing swimming pool, the food
Stayed in July 2022
Reviewed: 22 August 2022
Crane
United KingdomThere was nothing negative about the lovely hotel.
The hotel was fantastic, food was really good. Pool Facilities good. Staff really nice and very friendly. Bedrooms very clean nice big beds. We had a brilliant time. Location superb.
Stayed in July 2022
Reviewed: 8 August 2022
Vašek
FranceThe hotel was very clean, distance to the beach was perfect and food was always delicious. The best about our stay were employees of the hotel. They were always very friendly, ready to help and make our stay great. We even got our room re-located to the quiter side of the hotel, when we mentioned at the reception that we are being disturbed by a loud music from the hotel bar in the evening. That is the only thing to be aware of - there is a program every night during the summer in the hotel restaurant and bar and sometimes, the music can be pretty loud and goes on until late hours. Many people enjoy it, but if you are not one of them, just mention that during the booking or at the reception and I am sure staff will be as helpful as they were at our case.
Stayed in July 2022
Reviewed: 5 August 2022
Natalia
Spainagradable i confortable
Stayed in August 2022
Reviewed: 4 August 2022
Jason
United KingdomDress-code for dinning areas not made clear on booking.com, lead to us have to purchase alternative clothing (ie long trousers!!), which actually looked less smart than the clothes we had brought.
Great facilities and environment. Kids club was excellent for our 7 year old.
Stayed in July 2022
Reviewed: 17 June 2022
Tom
Belgiumno Belgian channels available on tv
good location great food Nice pools very clean
Stayed in June 2022
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