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Reviews of Parador de Alcalá de Henares 4 stars

Colegios, 8, 28801 Alcalá de Henares, Spain

#1 of 27 hotels in Alcalá de Henares

Guests' Choice

Review score

Based on 742 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.4

  • Location

    9.4

  • Facilities

    9.1

  • Staff

    8.9

  • Value for money

    8.3

  • Free WiFi

    8.8

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Showing 1 - 75

  • Reviewed: 16 July 2018

    9.6
    Beautiful, great location, we live this converted and modern...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Expensive breakfast €18 and parking.

    Beautiful, great location, we live this converted and modern monastery. Pure class. Amazing breakfast. Lots of bars and restaurants round the corner. Secure parking.

    Stayed in June 2018

  • Reviewed: 12 July 2018

    8.3
    Restful
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    When we arrived there were road closures and we could not find the hotel.My wife set off on foot the 300 or so metres to reception were one of the staff offered to walk back with her and guided us to the entrance after several fail attempts were halted by barriers and police. A courtesy we really appreciated having travelled 700 kilometres that day.

    Stayed in July 2018

  • Reviewed: 10 July 2018

    10
    Everything was well organized, our room was really big and...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Everything was well organized, our room was really big and comfortable. The hotel offers different spaces to stay as the garden, swimming pool, restaurant or patio, all of them are unique. I definitely recommend also because of its perfect location, in the heart of Alcalá de Henares.

    Stayed in June 2018

  • Reviewed: 5 July 2018

    8.3
    good location, beautiful buidling but not user (customer) friendly system & policy
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights

    no tea making facility. no place to have tea or coffee if bar in the hotel close. no complimentary water while there is no shop around the hotel.

    spacious room. good location. nice breakfast. kind staffs in restaurant (breakfast & bar) Liked SPA in the hotel.

    Stayed in July 2018

  • Reviewed: 25 June 2018

    10
    Such a large and comfortable room, which was very clean.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Such a large and comfortable room, which was very clean. Loved the bathroom! Very good facilities with the roof garden being a lovely bonus. Staff were very friendly and helpful when start raining they gladly offered an umbrellas. Fantastic location! Great hotel overall!

    Stayed in June 2018

  • Reviewed: 22 June 2018

    9.6
    Great place will stay there again
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Offered a free drink because I'm also an amigo . Thought it would be a g & t from the bar. Turned out to be water or a soft drink!!!!!

    It's brilliant

    Stayed in June 2018

  • Reviewed: 11 June 2018

    10
    Had a wonderful, restful stay! Highly recommended.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    The Spa closes at 8PM which seems a bit early in my opinion. Breakfast costs $18 and parkings costs $14 per day.

    Beautiful hotel room, we have a very comfortable stay here, the only issue is that we didn't stay long enough unfortunately. We stayed 1 night before flying out the next morning in Madrid airport, so it was a great stay a short distance (20 minutes) away from our terminal.

    Stayed in June 2018

  • Reviewed: 11 June 2018

    10
    It’s perfect for a getaway.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    That the pool was closed and there is not information about it, until you get to the hotel!

    It’s perfect for a getaway. Great location. Rooms are comfortable and the best is that you won’t hear sounds from the outside (which I appreciate as lately all hotels end up waking me up with the sounds from the cleaning staff, that is really annoying). Staff is nice and hotel installations are simple and beautiful. 100% recommended.

    Stayed in June 2018

  • Reviewed: 3 June 2018

    10
    Awesome!
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Can't fault it.

    Lovely spacious modern room with great facilities. Good location for exploring the town or getting to the station for a train to Madrid.

    Stayed in May 2018

  • Reviewed: 13 April 2018

    8.8
    If you need to be in that area, or hold a conference there, it is an excellent choice.
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    Reception desk staff could have been more helpful in certain aspects of the check-in procedure. Don't get me wrong, they are competent and polite, but some genuine friendliness was missing, at least that day.

    Dinner was very good, both the quality of the dishes and the wine selection was outstanding. English language skills in the restaurant were lacking. They were helpful and friendly though. There were also quite some lacls ding there that evening, always a good sign for a restaurant part of the hotel... Breakfast is good, coffee very strong, but you can get your own Nespresso. Very nice furnished rooms with large bathrooms. Conference organisers/attendees will find perfect meeting rooms with good audio/visual equipment. The lunch served in the meeting room wing was truly outstanding!

    Stayed in April 2018

  • Reviewed: 6 April 2018

    10
    La Santina
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Super nice and extravagant hotel in the center of Alcalá De Henares. Very much close tot he cathedral where I need to go everyday for mass and pray. Pretty good shops and coffee place around. Enjoyed a nice holiday.

    Stayed in April 2018

  • Reviewed: 5 April 2018

    10
    La Santina
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Such a wonderful and romantic hotel with nice double bed good for couple. Seeing through the windows , you can find trees , blue sky and garden. Wonderful access to the center. Nice spa is here too.

    Stayed in April 2018

  • Reviewed: 14 March 2018

    7.9
    Enjoyed by stay.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    Fitness room/gym limited. Outdoor pool only - limited availability due to weather. would like tea/coffee making facility in the room - not prevalent in Spanish hotels perhaps.

    Mixture of old and new was good.

    Stayed in March 2018

  • Reviewed: 21 November 2017

    10
    Would stay here again! Clean and convenient. Ask for the higher floor!
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Our room was near a supply closet and housekeeping could be quite loud in the mornings. We didn’t have breakfast here as 18 euros seemed incredibly high.

    We loved how clean and spacious the room was. Great bathroom with two sinks, oversized shower, and separated (by frosted glass) toilet. Very easy for two friends sharing a room. Quick walk to everything. Just a few “blocks” from the center.

    Stayed in November 2017

  • Reviewed: 5 November 2017

    9.2
    Really enjoyed it....will return.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    TV was not working properly in the room. prices in the restaurant a little high compared to others in the town.

    Fantastic location! The gardens and building was lovely.

    Stayed in November 2017

  • Reviewed: 26 October 2017

    10
    Such a large and comfy room, which was very clean.
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 5 nights

    Such a large and comfy room, which was very clean. Loved the bathroom, especially the bath! Very good facilities with the roof garden being a lovely bonus. Staff were very friendly and helpful when I needed something printed off. Also, as someone travelling alone, I felt very safe here which was a bonus.

    Stayed in September 2017

  • Reviewed: 19 October 2017

    7.1
    Lovely hotel but be warned, they close the pool from September!
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights

    We booked the hotel because it had a pool. When we arrived the pool was closed for the winter, in September. It was 30c!!!!! Staff weren't very nice about it.

    Beautiful hotel, good location.

    Stayed in September 2017

  • Reviewed: 22 August 2017

    7.5
    Alcala is a beautiful place. The hotel is surely confortable but lacks human warmth
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Swimming pool not opening before 11:00. By that time tourists willing to visit Madrid are already on their way. During my all stay never had the opportunity touse the swiming pool. That is the very first time in Spain that I was not offered a complimentary bottle of water.

    Stayed in August 2017

  • Reviewed: 16 June 2017

    6.7
    Excellent hotel, great facilities
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    There should have been a turn down service each evening. We only got it on the first night! Reception staff were not very warm, friendly or welcoming

    Restaurant staff are excellent, facilities in the Spa are good but air conditioning in the bedroom was insufficient.

    Stayed in June 2017

  • Reviewed: 6 June 2017

    10
    Wonderful place
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The spa was closed for repairs and we were only given late notice of this and no compensation. The swimming pool looked lovely but was not open until June despite the hot weather.

    Beautiful parador with very spacious rooms and excellent amenities. Terrific art work throughout the hotel with lovely common areas for relaxing. This was in our top places to stay. Great to be in a gorgeous town only 30min train into Madrid.

    Stayed in May 2017

  • Reviewed: 30 May 2017

    10
    Wonderful hotel in a lovely city
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights

    Fabulous hotel - a brilliant mixture of modern architecture with a lovely old building. The pictures cannot do it justice - one of the loveliest hotels I have stayed in.

    Stayed in May 2017

  • Reviewed: 21 May 2017

    6.3
    Terrible lighting
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lighting and heating were so hi tech they were useless. Never could get a small light on in the bathroom for nightlight without lighting up everything. Bathroom openly connected to bedroom. Also could not get just one reading light at bedside.

    Near town but separate.

    Stayed in April 2017

  • Reviewed: 11 May 2017

    6.3
    Clean room, good breakfast, nice staf.
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights

    Swimming pool and Spa closed. The shower in my room sprayed in all directions and the tube was damaged/ bad repaired. No value for money.

    Clean room, good breakfast, nice staf.

    Stayed in May 2017

  • Reviewed: 16 March 2017

    10
    Alacalà de Hernares was a very good surprice.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    The breakfast is expensive, better to go in the bar in the main street where you will find good Spanish breakfast with low price.

    The room was very clean and large, the king size bed, the position.

    Stayed in March 2017

  • Reviewed: 6 October 2016

    9.6
    Lovely!
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The pool was closed even though it was 24 degrees. Dates for the pool were not posted. No outside lounge chairs. We stayed October 1-3.

    The breakfast was 18 euros and was excellent. If you read the card at the table, you will note that you can order a hot breakfast in addition to what has been placed in the buffet. The room was excellent but we were on floor 0 which meant we looked onto a vine covered wall and a small green area. Our two windows opened onto this area, so we were able to have fresh air. Lights need to be on all of the time during the day, otherwise it is quite dark.

    Stayed in October 2016

  • Reviewed: 8 September 2016

    9.6
    Great facilities in very hot Alcala.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Could really have done with better bar facilities - felt very far from the main hotel. And the food facilities at the poolside were non existent.

    Very comfy bed, bathroom was really spacious making it ideal for more than one person. Much needed pool respite in a very hot part of Spain. Very close to the main squares.

    Stayed in September 2016

  • Reviewed: 30 August 2016

    10
    Best food and comfort in a Parador
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Lovely big room comfortable bed nice bathroom The food was the best we have had in Spain. The 6 tapas all different tastes beautiful the sucking pig and baby lamb so tender and tasty. Beautiful swimming pool and safe underground garage that costs 12 euro but worth it. Helpful smiling staff. A great speak for breakfast

    Stayed in August 2016

  • Reviewed: 16 August 2016

    10
    High standard
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Location is very near to all the local amenities. As it happens with any Spanish Parador, the standards regarding cleanliness and attention to detail are very high.

    Stayed in August 2016

  • Reviewed: 17 July 2018

    10
    great place.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    nothing

    great place. friendly staff

    Stayed in July 2018

  • Reviewed: 12 July 2018

    9.6
    Luxurious stay in modern surrounding.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    None at all.

    Luxurious hotel with enormous private garage. Breakfast for celebrity's. Very large pool voor a city-hotel.

    Stayed in July 2018

  • Reviewed: 6 July 2018

    9.2
    No kettle or coffee machine in the room - add that and it...
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    No kettle or coffee machine in the room - add that and it would be perfect

    Stayed in July 2018

  • Reviewed: 27 June 2018

    6.3
    average
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    personnel was not kind and english even poor.

    nice pool and nice location

    Stayed in June 2018

  • Reviewed: 28 May 2018

    10
    Beautiful, comfortable and lovely people.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    The design, comfort and cleanliness of this place is fabulous. Beautiful place in a wonderful location (Alcalá de Henares)

    Stayed in May 2018

  • Reviewed: 14 May 2018

    7.1
    Location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Needs a refurb in the near future

    Location

    Stayed in May 2018

  • Reviewed: 2 May 2018

    7.1
    will not recommend this parador given how many wonderful paradores they have
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Service

    City

    Stayed in April 2018

  • Reviewed: 2 May 2018

    7.5
    agradable
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    q no pongan albornoz y zapatillas

    Stayed in April 2018

  • Reviewed: 30 April 2018

    9.2
    Modern and spacious room
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Moldy smell in the room, molds in bathroom. Maze like hallway with dirty carpet.

    Modern and spacious room

    Stayed in April 2018

  • Reviewed: 4 April 2018

    10
    Great room, staff, parking, and dinner.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    Great room, staff, parking, and dinner.

    Stayed in March 2018

  • Reviewed: 11 January 2018

    10
    What a nice breakfast service with wines.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Loud sound from neighbours at night.

    Comfortable facilities and staff.

    Stayed in January 2018

  • Reviewed: 22 December 2017

    8.8
    Great hotel in good location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Common areas were a little soulless

    Fabulous bathroom and king size bed - very confortable

    Stayed in December 2017

  • Reviewed: 14 December 2017

    8.8
    Absolutely fine
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great stop over excellent parador

    Stayed in December 2017

  • Reviewed: 11 November 2017

    10
    The best parador ever and has the extra bonus of being in an old city near Madrid's Airport!
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    Incredibly beautiful...modern within ancient walls....privacy, yet light and airy...so well planned...truly a remarkable hotel.

    Stayed in November 2017

  • Reviewed: 13 October 2017

    7.1
    A 4 star hotel but with poor attention to details.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Poor bread, no face flannels, no free drinks e.g tea in room.a

    Smart, quiet room.

    Stayed in October 2017

  • Reviewed: 9 October 2017

    10
    Great hotel in interesting town very close to Madrid.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We liked everything

    Great hotel in interesting town very close to Madrid. Well worth a visit. Fantastic bedrooms. Immaculately clean

    Stayed in September 2017

  • Reviewed: 6 October 2017

    9.6
    Everything
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    Everything

    Stayed in October 2017

  • Reviewed: 4 October 2017

    10
    will visit again
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was no such thing.

    Everything was perfect.

    Stayed in October 2017

  • Reviewed: 3 October 2017

    10
    Excellent
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The hotel was very well presented, great location and off a very high standard!

    Stayed in October 2017

  • Reviewed: 15 September 2017

    8.3
    Great stay !
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very big and clean rooms

    Stayed in September 2017

  • Reviewed: 30 August 2017

    8.8
    Spacious modern room
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    Parking is expensive on top of room cost

    Spacious modern room Huge bathroom Excellent baby cot provided Great breakfast selection

    Stayed in August 2017

  • Reviewed: 3 August 2017

    9.6
    fantastic location, beautiful property, very nice rooms.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    nothing it was all great

    fantastic location, beautiful property, very nice rooms.

    Stayed in July 2017

  • Reviewed: 25 July 2017

    9.6
    too far from Madrid, but in this case I went for a wedding...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    too far from Madrid, but in this case I went for a wedding in the same hotel

    Stayed in July 2017

  • Reviewed: 7 July 2017

    10
    Excellent quality hotel.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Excellent quality hotel. Friendly, knowledgeable staff. Would recommend this hotel.

    Stayed in July 2017

  • Reviewed: 4 May 2017

    7.5
    Good hotel
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The stuff is not that nice

    Very clean hotel and nice furniture

    Stayed in April 2017

  • Reviewed: 18 March 2017

    9.2
    The location
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Directions to location

    The location

    Stayed in February 2017

  • Reviewed: 11 February 2017

    9.2
    Comfortable, quiet, and nicely appointed hotel room.
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Only suggestion would be I'd love a facecloth and a box of tissues.

    The room was lovely, very comfortable and quiet.

    Stayed in February 2017

  • Reviewed: 5 February 2017

    9.2
    Trip #2 Parador
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Location great

    Stayed in February 2017

  • Reviewed: 6 October 2016

    10
    La arquitectura
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    La arquitectura

    Stayed in October 2016

  • Reviewed: 6 October 2016

    9.6
    Great location friendly staff
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel a bit too modern and didn't have a traditional feel as we expected from a Parador

    Helpful staff

    Stayed in October 2016

  • Reviewed: 28 September 2016

    7.9
    Very comfortable bed.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Breakfast wasn't included in the room price. No access to Spa.

    Very comfortable bed.

    Stayed in September 2016

  • Reviewed: 30 August 2016

    10
    Fantastic, can't wait to visit again. Best bathroom ever.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in August 2016

  • Reviewed: 22 August 2016

    10
    very good hotel.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    very good hotel. nice rooms. switching on and off the lighting was a burden

    Stayed in August 2016

  • Reviewed: 16 August 2016

    10
    Wonderful stay
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 3 nights

    nothing

    Room is nice Food is wonderful Location is convenient

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 30 April 2016

    5.0
    Breakfast is very diversive.
    • Business trip
    • Solo traveller

    There is no drink water for free, no water heater, no tee. Spar and wellness against 35 euro.no fitness available.Room is dark. The door of dush is trasparent and dangerous.The parking garage cost additional something about 15-20 Euro. Complecate and less information to orientiren in hotel.

    Breakfast is very diversive. Room is relative quete and big.The bath room is very big.very central location but quete.

  • Reviewed: 9 April 2016

    7.9
    The hotel was quiet with no disturbances at night, very good!
    • Leisure trip
    • Couple

    The view from the room was not fantastic but the room itself was great. One very small thing was that the reading light was wired to both sides, so that when my wife wanted to go to sleep the light had to be off both sides. Very minor thing though.

    The hotel was quiet with no disturbances at night, very good! The staff were very attentive as well.

  • Reviewed: 1 March 2016

    9.2
    Excellent position, room, service at hosteria de estudiante
    • Leisure trip
    • Couple

    The lady while my check- in was really rude and not professional. The rest of receptionists were polite.

    Excellent position, room, service at hosteria de estudiante

  • Reviewed: 2 February 2016

    9.6
    The location in walking distance of the centre of Alcala is...
    • Leisure trip
    • Couple

    The location in walking distance of the centre of Alcala is excellent. Good facilities but a single overnight stop meant we could not take advantage of them.

  • Reviewed: 29 November 2015

    8.8
    Excellent location, very nice modern rooms - spacious...
    • Leisure trip
    • Couple

    Service was only average. Staff was helpful but did not get out of their way to provide extra help or service.

    Excellent location, very nice modern rooms - spacious bathroom. Very good breakfast buffet

  • Reviewed: 21 October 2015

    9.6
    Stunning design throughout and very professional and helpful...
    • Leisure trip
    • Solo traveller

    Shame the pool was closed but I suppose the Spanish would not think of swimming if the temperature falls below 30 degrees. We northerners are more hardy!

    Stunning design throughout and very professional and helpful staff

  • Reviewed: 19 September 2015

    8.8
    A large and beautifully appointed room.
    • Leisure trip
    • Solo traveller

    It's a conference hotel and breakfasts can be very overcrowded and noisy when a large conference is taking place. Swimming is not permitted if it is raining.

    A large and beautifully appointed room.

  • Reviewed: 9 August 2015

    10
    Staff were helpful and friendly from the start.
    • Leisure trip
    • Couple

    Staff were helpful and friendly from the start. The location and facilities were ideal for our two night stay. Our meal was very good and great value. Lovely room. Would happily stay here again.

  • Reviewed: 6 August 2015

    8.8
    The location is indeed very good, the staff is very friendly...
    • Leisure trip
    • Couple

    This Parador, as many others, lack training when it comes to serving guests for drinks or food. We had some light lunch at the bar and even though the place was rather deserted we had to go look for the waitresses as they did not show up on their own. It's not the first time this happens to us whilst staying at a "Parador" and it's something the management should be interested in correcting.

    The location is indeed very good, the staff is very friendly and competent.

  • Reviewed: 1 July 2015

    8.8
    The rooms were lovely, very spacious and modern.
    • Leisure trip
    • Couple

    Air conditioning in the room was inconsistent, unable to get below 20° which was a shame considering the 40° temperature average outside

    The rooms were lovely, very spacious and modern. Staff were very friendly and helped out when they could.

  • Reviewed: 22 June 2015

    7.9
    Many places/rooms to relax.
    • Leisure trip
    • Couple

    The lighting system seems too sophisticated; got only one pass key, but you need one to have the ac work when away from the room.

    Many places/rooms to relax.

  • Reviewed: 16 June 2015

    10
    Nice modern design hotel, integrated in an old monastery,...
    • Leisure trip
    • Couple

    Nice modern design hotel, integrated in an old monastery, located in the middle of the beautiful historic district of Alcala. Large swimming pool in quiet interior garden with pool bar. A fantastic hotel!

  • Reviewed: 6 May 2015

    10
    my husband and I felt the standard of accommodation and food...
    • Leisure trip
    • Couple

    The only negative was poor Wi-Fi within the bedroom but it was ok in reception.

    my husband and I felt the standard of accommodation and food was exceptional. the position of the parador in relation to the town of Alcala de Henares (an amazing place) couldn't be better and the fact the train into Madrid was so convenient and so cheap just made our stay even better.

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