Location, staff, views - all exceptional. Rooms were excellent - big, roomy and with all facilities. All round an excellent choice.

Stayed in April 2024

Location

Stayed in April 2024

The only breakfast option in the hotel before 11 am is the breakfast buffet which is around 23 Euro. I didn't find much on the buffet that I cared for, the servers didn't ask us if we wanted the ala carte items or offer more coffee. We had to keep flagging them down repeatedly.

The Parador de Cuenca is in a wonderful location, with views of the Hanging Houses and a quick walk across the bridge to the Old City. The rooms are good sized and the beds comfortable. The bathroom had everything we needed. Our safe wasn't working and the maintenance staff showed up within 15 minutes to fix it. Be sure to eat in the restaurant - food was delicious.

Stayed in April 2024

Best part is the view and location! You can see the hanging houses from your windows. The breakfast was great and the hotel rooms are very clean and comfortable. Best place to stay at Cuenca!

Stayed in April 2024

A queen bed as opposed to two single beds pushed together would have been preferable.

A beautiful parador in a unique setting. Had an exceptional view of the hanging houses from our bedroom window. Friendly staff and service. Loved all the guest facilities, especially the dining room.

Stayed in March 2024

Nothing.

The location is fantastic!

Stayed in March 2024

Parking a larger car wasn’t easy, although to be fair we did choose to squeeze into a free spot instead of paying for the hotel garage

Beautiful hotel in a stunning location

Stayed in March 2024

Fabulous location

Stayed in March 2024

Breakfast service could have been better. We had to flag down a waiter to order our hot food and when it came it wasn’t very hot at all. It’s just a niggle but everything else (building room and view) was amazing

Location and the view from the front

Stayed in March 2024

We had an early departure and missed out on the breakfast which started at 8 am. We did get a picnic breakfast of cold sandwiches and fruit, but it was not worth the value we paid for a full breakfast. There was no refund option offered for meals that we could not have based on the restrictive travel connections. Also, we had an early departure at 0700 and asked for a wake up call at 0630. Unfortunately, the receptionists got locked outside of the building because the electric sensor on the door did not work. When I went downstairs, I was able to open the door from the inside and let them in. This is not only a safety concern for the workers who were locked outside, but also for the guests who have no staff support from the front desk if needed.

It was an excellent location in the center of town so walking through Cuenca was convenient

Stayed in March 2024

Nothing

Beautiful historic building in a great location. Our room had a stunning view of the hanging houses and the bridge of the old town of Cuenca. The staff were friendly and helpful.

Stayed in March 2024

Hospitality staff were excellent, but reception staff were a little curt.

Beautiful.

Stayed in February 2024

Location to the old city was second to none. Car parking was limited. The room we had, had a view of the old city which was lovely. Dinner and breakfast were very good value for money. Highly recommend

Stayed in February 2024

Breakfast delicious with gluten free options! Thank you!

Stayed in February 2024

N/a

The experience being in a 16th century monastery

Stayed in February 2024

Wonderful historic property in a spectacular setting of Old Cuenca. Best sights I have seen.

Stayed in February 2024

The pillows are not great quality and the water pressure could be better. It would be nice to have tea/coffee facilities in the room.

Excellent staff, lovely location and cosy rooms.

Stayed in February 2024

Loved the Superior room that I booked for a view of the historic city, I had 206, the large windows opened fully for the view. It was absolutely quiet and comfortable and the parador was a delight to stay in.

Stayed in February 2024

Very expensive breakfast.

Located in the historical building. Amazing view. A few free parking lots next to hotel. I have luck to get one. Exclusive room.

Stayed in January 2024

Old historical building, good views of hanging houses, well maintained spacious rooms

Stayed in January 2024

Beautiful hotel! The architecture is spectacular! The staff was very friendly. It was very clean.

Stayed in January 2024

Nothing

Everything

Stayed in January 2024

Nothing

We enjoyed the easy check in, the staff was friendly and helpful. Our room had a view of the hanging houses which was magnificent. The room was warm and cosy for winter. The building was stunning and beautifully designed. We ate at the restaurant where once again the staff were friendly and food delicious.

Stayed in January 2024

Cold floors and no slippers, shifts at breakfast (although I understand the hotel was full)

Big room, overall location, decoration details, breakfast

Stayed in January 2024