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Reviews of Parador de El Hierro 3 stars

Las Playas, 15, 38900 Las Casas, Spain

#1 of 2 hotels in Las Casas

Guests' Choice

Review score

Based on 406 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.3

  • Location

    8.7

  • Facilities

    7.9

  • Staff

    8.9

  • Value for money

    7.4

  • Free WiFi

    8.1

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Showing 1 - 62

  • Reviewed: 8 July 2018

    10
    Perfection
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Wish we could have stayed longer, there was nothing not to like

    The location, the tranquility, the unspoilt beauty of the place, we have travelled all over the world and this is one of the best places we have ever stayed

    Stayed in July 2018

  • Reviewed: 29 May 2018

    7.5
    For pure tranquility although expensive extras!
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Be prepared to spend a lot of money (28€ for a set menu for lunch and also dinner as there is NO shop nor vending machine on site nor nearby). The nearest bar is 15 min walk away without pavements or street lamps. Jacuzzi out of order. Staff were not very attentive, in the kitchen not waiting on the customers. Wifi only superficially working.

    A completely unique and tranquil place, the quietest hotel i’ve ever stayed at. Food lovely. Decor although outdated is cosy and comfortable.

    Stayed in May 2018

  • Reviewed: 7 May 2018

    6.3
    Good service friendly staff but not good value :-(
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very badly maintained, actually tatty around the edges and food basic, ok but VERY EXPENSIVE, miles away from anywhere so difficult to eat out. Easy to see how they get away with it as there is no competition there whatsoever!

    Clean, friendly staff, quiet, lovely view across the sea.

    Stayed in May 2018

  • Reviewed: 5 March 2018

    9.2
    I would definitely return
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights

    The pool area looked like it needed some maintenance. The restaurant menu was a bit dull.

    Beds were good, general ambience of hotel was nice and the location was perfect. The staff were particularly helpful when I made an error with my booking dates.

    Stayed in March 2018

  • Reviewed: 22 February 2018

    9.2
    A lovely stay with friendly staff in another lovely Parador
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Pool temperature was too cold.

    Peace and solitude.Quaintness of an old Spanish hotel.Towels and linen regularly changed along with lovely in room toiletries. Excellent staff and the amazing views.

    Stayed in February 2018

  • Reviewed: 21 February 2018

    6.7
    To quiet even for us as pensioners!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Beds were hard but ok. Service very slow. Not being able to use lounge facilities one one evening, no alternative comfy seating Food was over priced.

    Stayed in February 2018

  • Reviewed: 10 February 2018

    9.6
    Very enjoyable experience.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Restaurant very good and reasonable. Breakfast excellent. Sadly we had to miss second one as we had to leave early in the morning for ferry. Lovely location.

    Stayed in February 2018

  • Reviewed: 10 February 2018

    10
    Just perfect. My best stay anywhere for years
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The gym and pool should be open 07.30 till 19.30 each day. I only managed to use it once.

    The quiet intimate atmosphere Comfortable bed Loads of hot water Location Excellent bar food available as well as restuarant

    Stayed in February 2018

  • Reviewed: 30 January 2018

    5.4
    Disappointing
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Tired, run down interior and exterior. Needs a complete refurbishment. Restaurant has no ambience and a very odd menu with some weird food combinations. Be careful if you’re vegetarian. I ordered the watercress soup - it was the typical canarian stew type soup - with meat pieces in it!

    The view

    Stayed in January 2018

  • Reviewed: 28 January 2018

    10
    Excellent location and a great experience staying in this rural parador
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Pool wasn’t heated so bring a dry suit!

    Location, friendliness of staff, best bed linen and towel quality of all the hotels we stayed in during our month long trip. Go for a sea view room with balcony. Menu was sufficiently varied to enable you to stay several nights and eat different appealing food, portions were large

    Stayed in January 2018

  • Reviewed: 21 November 2017

    7.5
    A thoroughly enjoyable four day immersion into el Hierro and we will be back
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 4 nights

    The evening meal was a dour affair, so we only ate in the restaurant once. It needs to be more relaxed and atmospheric, but we ate out during the day and had no need of an evening meal. Breakfasts we enjoyed and most of what we would normally look for was available to set us up for the day. There's plenty of exercise to be found in walking and swimming, so the basic gym didn't detract from our stay.

    Reception staff were lovely and helpful and the location was perfect for our needs.

    Stayed in October 2017

  • Reviewed: 7 June 2017

    8.8
    Remote hotel in idyllic setting.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The jacuzzi was out of action & the sauna was never in use. One either considers the remoteness of the place as a bonus or a limitation.

    The food was great.

    Stayed in June 2017

  • Reviewed: 1 June 2017

    9.2
    A bit old but very charming lady
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    A bit of smell in the bathroom, like the old sewage system. Nothing horrible, but... Double bed is in fact two single beds. And on the last day I had to evict one cockroach from the bathroom. Probably passing by.

    The place itself is worth to see. Secluded bay with sunrise. The road ends a couple hundred metres behind the hotel. Building is old but in the good condition. Restaurant with sensible prices and lovely food. Bar with the view overlooking the bay. 1km (?) high cliff behind the hotel. The view from the garden facing balcony is worth everything. Overall hotel is clean and tidy, staff professional, view is stunning and the place... I will definitely be back.

    Stayed in May 2017

  • Reviewed: 11 March 2017

    8.8
    El Hierro's best hotel
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 8 nights

    Spectacular location. Unpretentious casual classic comfort. An agreeably old-fashioned and timeless hide-away for anyone seeking comfort surrounded by the most lonesome and spectacular scenery.

    Stayed in February 2017

  • Reviewed: 20 February 2017

    7.5
    Still good accommodation
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed (2 Adults + 1 Child)
    • Stayed 5 nights
    • Submitted via mobile

    The premises can do with a revamp, although it still provide a good service there is the need to rise the level to match those from the other islands The acces to the gym is a good example of the improvement needed Also the doors to the balconies need attention

    The location in a secluded beach The views from the rooms The services the hotel offers allows you to just chill out there without any hazel

    Stayed in February 2017

  • Reviewed: 18 February 2017

    9.6
    Peaceful place and near nature
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 13 nights

    Staff should know how to speak english better.

    Location was very good and peaceful. Atmosphere was very nice. Staff was very friendly. Very good swimming pool and sauna.

    Stayed in February 2017

  • Reviewed: 17 February 2017

    9.2
    Location, location, location!
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    Limited vegetarian options. No cheaper lighter breakfast option. Last bus from Valverde too early - 5pm. None of the above will stop us coming back.

    Location, location, location! Staff helpful and friendly. Swimming in the sea and in the pool. Food for the non-vegetarian. Local walks.

    Stayed in February 2017

  • Reviewed: 9 January 2017

    9.2
    A jewel to be caressed
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 6 nights

    Very, very slow service in the New Year's Eve dinner. A pity as the food was excellent.

    Calm digs in an outstanding location in a fascinating island. Spectacular walks!

    Stayed in January 2017

  • Reviewed: 29 November 2016

    9.2
    Location, location, location
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 3 nights

    Lime many other paradores, it could do with a renovation of the rooms and common areas. Also, more effort should be put in improving the gastronomic offer, with a bigger emphasis on quality and choices, particularly from the local cuisine.

    This parador has possibly one of the most stunning locations in the world. The views and the soothing sound of the ocean are simply breathtaking. The perfect place for disconnecting.

    Stayed in November 2016

  • Reviewed: 5 November 2016

    8.8
    Great location, indifferent food
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The kitchens let the place down. The food was mediocre. We happened to coincide with a party of 30+ tourists so maybe the staff at dinner were under pressure & took their eye off the ball but our meals were not good: the steak was chewy & the fish casserole entirely bland. The following morning we went to breakfast half an hour before it was due to finish & found little palatable cooked food. The bacon was hard & inedible & we had to request eggs ... no attempt to be pro-active from the waitress. This is not a cheap hotel by Canarian standards so one expects better standards.

    Great place for a complete getaway & isolation from the world ... if that's what you're looking for. Fabulous sea views from the balcony, comfortable room, good pool area, compact sauna & adequate gym facilities.

    Stayed in November 2016

  • Reviewed: 11 August 2016

    8.3
    Location, views and the cats out the front.
    • Couple
    • Superior Twin Room
    • Stayed 9 nights
    • Submitted via mobile

    A dire lack of vegetarian food and over priced restaurant food did heavily affect our Honeymoon. Some of the staff were lovely and very helpful, where as others not so much. All in all a lovely place, comfy beds and heavenly location. Well worth it, just be prepared to not eat much if you have

    Location, views and the cats out the front.

    Stayed in July 2016

  • Reviewed: 20 July 2018

    9.2
    Parador el hierro
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed (2 Adults + 1 Child)
    • Stayed 3 nights
    • Submitted via mobile

    A gem of a hotel in an idylic location

    Classic colonial bygone era feel away from towns a place unto its own

    Stayed in July 2018

  • Reviewed: 15 July 2018

    10
    The hotel was situated in one of the most stunning locations...
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel was situated in one of the most stunning locations I have ever seen

    Stayed in July 2018

  • Reviewed: 15 June 2018

    7.9
    Would go again just for the view, would have dinner elsewhere.
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Dinner in the restaurant was poor

    Amazing sea view/Nice breakfast

    Stayed in June 2018

  • Reviewed: 9 May 2018

    9.6
    A perfect place
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    To leave this place

    Warm staff and welcome. Excellent restaurant. Gorgeous view on ocean. Peaceful, zen, inspiring and quite place.

    Stayed in May 2018

  • Reviewed: 31 January 2018

    10
    Great
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    They really need to work on getting their meals to match everything else

    Location beautiful and peaceful scenery fantastic

    Stayed in January 2018

  • Reviewed: 27 January 2018

    7.1
    Hotel in a nice place
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night

    -Food at the dinner. I should have done like some others, who decided to eat at the hotel bar

    +Wonderful view from the room balcony

    Stayed in January 2018

  • Reviewed: 19 January 2018

    9.6
    Absolutely magical experience - totally relaxing and calm
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Breakfast was a little limited

    Location is stunningly beautiful and the staff are kind, attentive and friendly

    Stayed in January 2018

  • Reviewed: 19 January 2018

    9.6
    Lovely place to stay WiFi needs attention
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    WiFi was very poor

    Location, friendly staff

    Stayed in January 2018

  • Reviewed: 27 December 2017

    10
    Superb location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    None

    Location, staff,

    Stayed in December 2017

  • Reviewed: 21 December 2017

    5.0
    Very basic
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed (3 Adults)
    • Stayed 6 nights
    • Submitted via mobile

    The hotel is outdated and the pool is clean but should be warm at least. There was no staff around the spa/ gym etc

    The views

    Stayed in December 2017

  • Reviewed: 17 November 2017

    10
    Lovely and quiet in a beautiful setting.
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Hotel could do with some upgrading.

    Situation just lovely

    Stayed in November 2017

  • Reviewed: 24 July 2017

    10
    Great hotel on a great location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Seria estar no permitido no fumar en los balcones como si fuman los vecinos eso entra en otros habitaciones.

    Stayed in June 2017

  • Reviewed: 1 June 2017

    10
    Amazing location, excellent service,lovely hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Amazing location, excellent service,lovely hotel

    Stayed in May 2017

  • Reviewed: 5 April 2017

    10
    the Parador is a great place to relax and chill.
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The view, the sound of the ocean and the general calmness and remoteness of the hotel. Staff was very caring and efficient.

    Stayed in March 2017

  • Reviewed: 13 March 2017

    8.8
    Location is outstanding g
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Location - fabulous

    Stayed in February 2017

  • Reviewed: 8 March 2017

    9.6
    Stunning location, perfect style and luxury, fine dining
    • Leisure trip
    • Couple
    • Double Room with Extra Bed (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Stunning location, perfect style and luxury, fine dining

    Stayed in March 2017

  • Reviewed: 20 February 2017

    10
    From our point of view it was perfect.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    n/a

    A perfect room.

    Stayed in February 2017

  • Reviewed: 6 February 2017

    8.3
    Good stay - recomended
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Bed comfort.

    Nice location, friendly staff, nice little hotel, okay restaurant.

    Stayed in February 2017

  • Reviewed: 30 January 2017

    9.2
    We spent 5 days with my wife otherthere and I would like to come back again.
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 5 nights

    The hotel requires renovation.

    Wonderful and friendly staff, quiet location, charming style, cameral

    Stayed in January 2017

  • Reviewed: 26 December 2016

    6.7
    Enjoyable stay.
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Dinner times start too late. Cafe only effective during kitchen hours not all day.

    Comfo, staff breakfast.

    Stayed in November 2016

  • Reviewed: 1 December 2016

    9.6
    Perfectly situated, between the ocean and mountains.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights

    Perfectly situated, between the ocean and mountains. The silence there was amazing. Far from the civilization and close to the nature.

    Stayed in November 2016

  • Reviewed: 14 October 2016

    7.1
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bed was not comfortable, apart from that all good

    Stayed in October 2016

  • Reviewed: 7 October 2016

    9.6
    Everything was great
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing to complain

    Everything was great

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 15 April 2016

    10
    The location the staff and facilities were generally all...
    • Leisure trip
    • Couple

    The food in the restaurant on the evening was a little disappointing but bar snacks on the terrace were fine with a local bottle of wine.

    The location the staff and facilities were generally all very good

  • Reviewed: 29 March 2016

    9.6
    Excellent food in restaurant and in a peaceful setting and...
    • Leisure trip
    • Solo traveller

    Excellent food in restaurant and in a peaceful setting and very friendly staff. Location is very quiet, would recommend a room with a sea view. Very beautiful island especially in the southern part which was also much warmer than the north coast.

  • Reviewed: 1 February 2016

    6.3
    most of the staff were very helpful
    • Leisure trip
    • Solo traveller

    below standards normally get in Parador. Room small. terrible smell of sewage on occasions outside, but smell got into room.

    most of the staff were very helpful

  • Reviewed: 19 January 2016

    6.7
    Very comfortable room and great view onto the sea
    • Leisure trip
    • Couple

    The food was pretty average. Breakfasts were disappointing; indifferent pastries etc and congealed eggs. At dinner, the menu was exactly the same for all of the 3 nights we were there which isn't good and the food wasn't well prepared; dried up fish, tuna salad out of a can The food was by far the weakest part of our stay

    Very comfortable room and great view onto the sea

  • Reviewed: 10 January 2016

    9.2
    Lovely location on its own by the sea if rather isolated in...
    • Leisure trip
    • Couple

    Lovely location on its own by the sea if rather isolated in terms of access to the rest of the island (car definitely required). Very friendly staff. Quiet and peaceful.

  • Reviewed: 20 December 2015

    8.3
    This really was a hotel away from it all.
    • Leisure trip
    • Couple

    We liked the building but much of the inside just seemed tired and dated. The shower head in our bathroom was in desperate need of a descale, and the bath area also needed attention to bring it up to expected Parador standard. Rickety dining room chairs!

    This really was a hotel away from it all. (There was one bar that you could walk to, but otherwise you needed a car to get anywhere.) As a Parador (with Parador prices) we were expecting this to be really special. The staff were professional and the first impressions were very good, but when you started to look a bit closer there was a definite need for updating and a bit of upkeep! The pool area was great but the changing room needed some attention. Lovely to have a Jacuzzi and saunas (single sex), but some drinking water on hand would have been good.

  • Reviewed: 15 May 2016

    8.8
    Food average and food prices too high
    • Leisure trip
    • Couple

    Food average and food prices too high

  • Reviewed: 23 February 2016

    6.7
    quiet location
    • Leisure trip
    • Solo traveller

    unpleasant smell from sewage persistent in room room small by parador standards

    quiet location

  • Reviewed: 13 February 2016

    8.8
    Peacefullness and atmosphere,
    • Leisure trip
    • Couple

    Peacefullness and atmosphere,

  • Reviewed: 21 January 2016

    6.7
    Looation and kindness of registration hostess
    • Leisure trip
    • Couple

    Amenities in the room: ni coffee maker, no ice cubes, etc.

    Looation and kindness of registration hostess

  • Reviewed: 10 January 2016

    10
    Very friendly and forthcoming.
    • Leisure trip
    • Couple

    Very friendly and forthcoming. Extraordinarily beautiful spot. You arrive and at once begin to relax;-) Even in January it felt like summer.

  • Reviewed: 28 December 2015

    9.2
    Quiet and relaxed with lovely rooms
    • Leisure trip
    • Solo traveller

    Quiet and relaxed with lovely rooms

  • Reviewed: 12 November 2015

    9.2
    Relaxing atmosphere comfortable lounge and patio
    • Leisure trip
    • Couple

    Relaxing atmosphere comfortable lounge and patio

  • Reviewed: 5 November 2015

    6.7
    Very pretty island
    • Leisure trip
    • Couple

    Hotel was very isolated

    Very pretty island

  • Reviewed: 28 August 2015

    8.8
    Wonderful position, very nice building.
    • Leisure trip
    • Couple

    The maintenance of the building could be better. Definitely, if you stay there, you need a car.

    Wonderful position, very nice building.

  • Reviewed: 27 August 2015

    8.3
    A bit expensive for the area
    • Leisure trip
    • Couple

    A bit expensive for the area

  • Reviewed: 14 July 2015

    8.3
    Friendly helpful staff, good WIFI connection in the middle...
    • Leisure trip
    • Solo traveller

    Friendly helpful staff, good WIFI connection in the middle of nowhere, good base for visiting the island, but you must have a car!!

  • Reviewed: 2 February 2015

    8.3
    Friendly staff and excellent food
    • Leisure trip
    • Couple

    Pool not heated and sauna and Turkish bath closed

    Friendly staff and excellent food

There are also 17 reviews without text. These impact the overall review score.

Showing 1 - 62

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