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  5. Reviews of Petit Palace Santa Cruz

Reviews of Petit Palace Santa Cruz This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Muñoz y Pabón, 18 (Plaza Ramón Ybarra Llosent), Old Town, 41004 Seville, Spain

#80 of 201 hotels in Seville

Guests' Choice

Review Score

Based on 479 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    9.5

  • Facilities

    8.6

  • Staff

    9.5

  • Value for money

    8.5

  • Free WiFi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 16, 2024

    9.0
    Overall, the stay at this hotel was a success, the service was excellent and if I were to go to Seville again, I would c
    • Leisure trip
    • Couple
    • Double or Twin Room (1-2 Adults)
    • Stayed 3 nights
    • Submitted from a mobile device

    if someone does not come with their partner, they must bear in mind that the room does not provide privacy - it is quite small and the bathroom door does not close completely (so you can see and hear what someone is doing there)

    the hotel is located in the old town, a few steps away from the most important monuments. There are many good pubs and places for walks around

    Stayed in March 2024

  • Reviewed: March 16, 2024

    9.0
    Loved our stay
    • Leisure trip
    • Couple
    • Double or Twin Room (1-2 Adults)
    • Stayed 4 nights
    • Submitted from a mobile device

    Our room on the ground floor was a little noisy in the morning due to the proximity to the breakfast area.

    The location in Santa Cruz was perfect. The staff were all kind, polite and helpful.

    Stayed in March 2024

  • Reviewed: March 10, 2024

    10
    Brilliant 2 night break in Seville
    • Leisure trip
    • Couple
    • Double or Twin Room (1-2 Adults)
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Staff friendly & very helpful Lovely breakfast - outside courtyard to eat if you want Coffee available all day Room brilliant with 2 balconies Location great

    Stayed in March 2024

  • Reviewed: March 9, 2024

    8.0
    Would stay here again.
    • Leisure trip
    • Couple
    • Double or Twin Room (1-2 Adults)
    • Stayed 2 nights
    • Submitted from a mobile device

    Lack of privacy in washroom. Looked beautiful but function of door to provide privacy failed.

    Location

    Stayed in March 2024

  • Reviewed: March 9, 2024

    9.0
    Lovely small hotel in great location.
    • Leisure trip
    • Travelers with friends
    • Double or Twin Room (1-2 Adults)
    • Stayed 4 nights
    • Submitted from a mobile device

    NA

    Staff could not have been more helpful. Great location in the centre Santa Cruz.

    Stayed in March 2024

  • Reviewed: March 8, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night

    All good.

    Best location. You can walk to all the landmarks. Great breakfast. Simple but very nice. The room was perfect as well. Just what we were looking for considering we were only staying a night. The staff were available, friendly and helpful even with directions and maps.

    Stayed in February 2024

  • Reviewed: March 7, 2024

    10
    Great location , was able to do everything I wanted / see everything I wanted. Great variety of foods , something fo
    • Leisure trip
    • Family with young children
    • Double or Twin Room (1-2 Adults)
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Lovely character building in amazing location everything within walking distance

    Stayed in March 2024

  • Reviewed: March 2, 2024

    9.0
    Good central location for sightseeing on foot, comfortable bed and good shower
    • Leisure trip
    • Couple
    • Double or Twin Room (1-2 Adults)
    • Stayed 2 nights
    • Submitted from a mobile device

    Sound proofing in room

    Good location, clean and friendly staff. Good shower

    Stayed in March 2024

  • Reviewed: February 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room (1-2 Adults)
    • Stayed 3 nights
    • Submitted from a mobile device

    The hot breakfast wasn't very good. The shower ran hot and cold 😏

    Very central to everything and the staff were really lovely

    Stayed in February 2024

  • Reviewed: February 28, 2024

    9.0
    Great location right in the heart of Seville.
    • Leisure trip
    • Couple
    • Double or Twin Room (1-2 Adults)
    • Stayed 2 nights
    • Submitted from a mobile device

    The room looked a bit tired and plain. But this is a small thing.

    Great location, beautiful building, super friendly and helpful staff and very good and varied breakfast.

    Stayed in February 2024

  • Reviewed: February 27, 2024

    8.0
    Very good would stay again
    • Leisure trip
    • Family with young children
    • Double or Twin Room (1-2 Adults)
    • Stayed 4 nights
    • Submitted from a mobile device

    The room temperature wasn’t controllable

    Location, the staff and the breakfast.

    Stayed in February 2024

  • Reviewed: February 27, 2024

    9.0
    Lovely boutique hotel in a great location
    • Leisure trip
    • Group
    • Double or Twin Room (1-2 Adults)
    • Stayed 4 nights

    Very friendly and helpful staff. The hotel is a small authentic feel hotel. Located in the middle of the small streets in Santa Cruz. Close to bars, restaurants and all the sights. I wouldn't like to drive these streets but a taxi or uber can pull up right to the front door. Nice spread for breakfast.

    Stayed in February 2024

  • Reviewed: February 22, 2024

    10
    Superb hotel located in the heart of Old Seville. A star service
    • Leisure trip
    • Family with young children
    • Double or Twin Room (1-2 Adults)
    • Stayed 2 nights

    Nothing. Superb hotel with first class staff

    Outstanding hotel. Clean, beautiful, soundproofed. Great attention to detail in providing what guests need.

    Stayed in February 2024

  • Reviewed: February 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room (1-2 Adults)
    • Stayed 1 night
    • Submitted from a mobile device

    The flamenco that was recommended was difficult to work with. They canceled our reservation and asked us to move it to a later time which we agreed to. They were supposed to send us new tickets and never did. At the door they wanted to charge us for another set of tickets. I would not recommend that flamenco.

    Location, helpful staff.

    Stayed in February 2024

  • Reviewed: January 26, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room (1-2 Adults)
    • Stayed 2 nights

    The location is fabulous. The staff were friendly and understanding. We received excellent referrals to local restaurants, shops, and cafes!

    Stayed in November 2023

  • Reviewed: January 26, 2024

    8.0
    Lovely few days in Seville using this hotel as an excellent base.
    • Leisure trip
    • Family with young children
    • Double or Twin Room (1-2 Adults)
    • Stayed 4 nights
    • Submitted from a mobile device

    Excellent location , very good breakfast and extremely helpful staff especially Andrea on reception who helped with bookings and recommendations of where to eat.

    Stayed in January 2024

  • Reviewed: January 24, 2024

    10
    Perfect hotel location great
    • Leisure trip
    • Couple
    • Double or Twin Room (1-2 Adults)
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in January 2024

  • Reviewed: January 16, 2024

    8.0
    Good but with some improvements to make
    • Business trip
    • Family with young children
    • Double or Twin Room (1-2 Adults)
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms were a bit too tight and not fully furnished

    The location

    Stayed in January 2024

  • Reviewed: January 16, 2024

    10
    A wonderful stay in Sevilla
    • Leisure trip
    • Couple
    • Double or Twin Room (1-2 Adults)
    • Stayed 3 nights

    Love the friendliness of the staff and how helpful they were with everything. I love this hotel.

    Stayed in December 2023

  • Reviewed: January 10, 2024

    9.0
    Great city great hotel
    • Leisure trip
    • Couple
    • Double or Twin Room (1-2 Adults)
    • Stayed 3 nights
    • Submitted from a mobile device

    It was a bit noisy outside sometimes

    Right in the centre of things - plenty of bars & restaurants

    Stayed in January 2024

  • Reviewed: January 9, 2024

    8.0
    Decent
    • Leisure trip
    • Couple
    • Double or Twin Room (1-2 Adults)
    • Stayed 2 nights
    • Submitted from a mobile device

    It stated that the rooms were soundproof which they were not: there was noise audible from the street and everything was heard from the hallways. Bathroom door is a glass on with a small gap and doesn't close properly. This is not comfortable using it at all. You can be close to your partner but you still need privacy using the toilet. There's no parking and you can only come by car for a minute or so to unload and then you must take your car away which required some planning and was inconvenient. The bed frame is light and slides from under the mattress, beds seem to be very cheap ones. Some food at breakfast was gone bad but it wasn't visible so you only find out when you start eating. It would be good if staff checks leftovers from the previous days and doesn't serve that food to guests.

    Good location, tea and small pastries near reception were great during cold weather. Breakfast was fantastic and had some very good and healthy options.

    Stayed in December 2023

  • Reviewed: January 8, 2024

    9.0
    Memorable
    • Leisure trip
    • Group
    • Double or Twin Room (1-2 Adults)
    • Stayed 3 nights

    The bathroom stayed steamy for a while, but maybe it was unavoidable due to the old building.

    Helpful staff, location, view from the window, breakfast, and lovely furniture.

    Stayed in December 2023

  • Reviewed: December 22, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double or Twin Room (1-2 Adults)
    • Stayed 3 nights

    breakfast room to small needed to wait more tables and space required

    great location close to the sights clean and well sized room with nice ensuite very friendly and helpful staff good breakfast food selection

    Stayed in December 2023

  • Reviewed: December 17, 2023

    9.0
    Friendliest Star
    • Leisure trip
    • Couple
    • Double or Twin Room (1-2 Adults)
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom sink is in the bedroom and the bathroom lights cannot be turned on independently, therefore will disturb your partner if you use it through the night.

    The staff are what really makes this place, Irma and the whole team went out of their way to make our stay as pleasant as possible. We upgraded to a slightly larger room on arrival, which was a good choice.

    Stayed in December 2023

Showing 1 - 25

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