Avenida Albufera, 07408 Playa de Muro, Spain
#15 of 53 hotels in Playa de Muro
Guests' ChoiceBased on 121 hotel reviews
8.4Cleanliness
8.6
Comfort
8.6
Location
9.2
Facilities
8.4
Staff
9.2
Value for money
7.8
Free WiFi
8.0
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End of dialog contentReviewed: 14 March 2024
Mervkk
United Kingdomstayed off season, so very quiet. outdoor bars/ restaurant closed.no labelling on the food at the snack bar and very limited vegetarian and gluten free options.
very nice hotel. free car park on the street outside. friendly staff. good entertainment in the evening. good location. very nice beach. Large buffet dinner options.
Stayed in February 2024
Reviewed: 23 October 2023
Victoria
Moldovai think the hotel need to take serious actions maybe to change the scene place or time of their show programme from 9/10pm to 8/9pm as at 10pm to listed rock music like it is performing in your bed it is not holiday,they really need to make improvements with their show programme as i sow in reviews i am not the only one complaining , overall the hotel is good from all points of view especially staff Ibelostar you need to apreciete your staff they do make a big difference but you may consider to change show manager as it is ruining your hotel reputation.
There are a lot of positive and good things to mention.Starting from receptionist Aurelia who saved our holiday and made more then her best to make as happy.Thank you Aurelia! The hotel is very clean, beautiful new rooms,very tasty food,right on the beach.We had been offered by Aurelia a different more quiet room so you may consider to ask for quiet room when check in if the hotel will not decide to make improvement with their show program but hope they will as i sow in reviews i am not the only one complaining , overall the hotel is good from all points of view especially staff Ibelostar you need to apreciete your staff they do made a big difference but you may consider to change show manager as it is ruining your hotel reputation.
Stayed in October 2023
Reviewed: 4 September 2023
Siodhbhra
Germanybetter equipment in the family room, there were no facilities to wash dishes ie teatowel, washing up liquid. It was a very basic set up for the price.
breakfast was fantastic
Stayed in August 2023
Reviewed: 2 September 2023
Catherine
United KingdomOur room on the ground floor had so many mosquitoes, we weren’t able to sit on the terrace or even open the door.
Great location, food was nice
Stayed in August 2023
Reviewed: 2 August 2023
Anar
Netherlands- The beach is not part of hotel. You have to pay extra if you want an umbrella/other equipment. - Check-in takes longer that expected, even after filling in the online application form.
- Amazing variety of food for breakfast and dinner. - Great people staying at hotel, a lot of families. - A lot of activities and events at hotel (shows, etc.). Great facilities.
Stayed in August 2023
Reviewed: 29 July 2023
Mb
Netherlandscocktails, cleanliness of balconies, and entrances
beach, pools, animation
Stayed in May 2023
Reviewed: 22 July 2023
Wheresjiri
United KingdomNot that anyone will read this, With far too many bikers over the season, I'd propose the stand for our bikes. That will, at first, put us away from leaning our bikes over the walls or furniture, and second, it will ease that manipulation in the room.
The cleaners will make all the difference in the world. Towels, laundry and all facilities were well maintained and clean. The pool and restaurant were always a pleasure to visit. Love the fact that the staff help us to learn more Spanish :) After all, it was a great holiday.
Stayed in May 2023
Reviewed: 19 July 2023
Jason
GermanyToo many children, not suitable for solo travellers The swimming pool is too small for such big hotel The room isolation is not that good, you hear neighbouring kids crying at night etc
The fitness room is great Food is also great The air conditioner works well, room is clean, there's water dispenser There's also live band show
Stayed in June 2023
Reviewed: 19 July 2023
Jacqui
AustraliaNothing
Lovely staff, great kids pool and proximity to the beach. Good location to explore the area. Laundry facilities and drinking water was great
Stayed in July 2023
Reviewed: 30 June 2023
Thomas
Austriavery close to bike rental shop; great bike facilities; nice pool area and easy access to the beach; wide variety of dishes every day and additionally dishes from a different particular region; pasta buffet; excellent breakfast
Stayed in April 2023
Reviewed: 28 June 2023
Michael
IrelandRooms are small for the price, we paid almost €4,000 for our room for one week. Toilet in the room offers zero privacy and is extremely cramped.
Pools, Entertainment, Staff and Food.
Stayed in June 2023
Reviewed: 26 June 2023
Candice
United StatesIt would be nice to be able to eat dinner in the same spot as lunch to enjoy the water view. Bedding needs to be improved.
The property is beautiful, and clean. The rooms and views are nice but the beds/linens/pillows could be upgraded. Staff is wonderful and the activities on site for both kids and adults is great. We saw some awesome bands and watched some fun shows during our 5 days. They also had bounce house slides for the kids by the pool one of the days we were there. The kids club is nice and you can drop kids off from 10-12 or 3-5 to do activities. Susana was the best with the kids! The food and drinks were very good and there was variety each day. The hotel is right on the beach and beautiful. Take advantage of the free professional photo opportunity on site! We loved our photos.
Stayed in June 2023
Reviewed: 19 June 2023
Szabo
RomaniaNo heated swimming pool and our room was close to the entertainment area so our baby could never sleep before 22:30.
Amazing food, great location, free parking for car, very kind staff, nice kid playground and many activities for kids.
Stayed in May 2023
Reviewed: 14 June 2023
Yuen
Hong KongRoom size is relatively small but it is acceptable.
The hotel is conveniently reached via airport bus (the stop right at hotel). Staff are all well trained and nice, they also had a lot of staff maintaining the cleanliness at public area so is good. Breakfast and dinner buffets are with lots of varieties and dishes are changed every day so you wont get bored. There were activities available at hotel but we didnt have time to join. Overall is recommended to couples and families. I am impressed by Iberostar and will come again.
Stayed in June 2023
Reviewed: 21 May 2023
Nina
Netherlandsthe area is quite windy so didn’t get the time on the beach we had hoped for
beautiful, right next to beach, great food & facilities
Stayed in May 2023
Reviewed: 4 May 2023
Branislava
United Kingdomcold pool water, shower leaking into the room and toilet, paper thin walls, I could hear my neighbours talking to each other.
room with the sea view, quietness, spa is amazing,
Stayed in May 2023
Reviewed: 3 May 2023
Peter
United Kingdomit would have been better to have one big bed rather than 2 single beds…
location, layout, proximity to the beach, breakfast options.
Stayed in May 2023
Reviewed: 9 November 2022
Cat
United Kingdomno tea/coffee facilities on room
great hotel
Stayed in October 2022
Reviewed: 13 September 2022
Juansh
United KingdomRooms: They were just fine. But the AC was not good enough. It's a solvable problem, but the combination of very low air-flow + occupancy sensors meant that the temperature didn't feel comfortable in the rooms until a couple of hours of being in, every time you left the room. The temperature range is not the problem, it's the combination of those two. Food: Being a vegetarian in spain is always hard. The breakfast options were very good and the food quality was great, but there wasn't a lot of options afterwards, hence we did only bed&breakfast instead of the all-inclusive. We did have lunch on the buffet once, and the assortment is similar to the breakfast, minus eggs plus pizza / pasta. It felt expensive for the kind of options we have as vegetarians. The dinner and restaurant were very expensive, even compared to very good restaurants just across the street.
Place: Our expectation was to make the most of our holiday using the beach, pool, spa and activities in the hotel. These areas were great, there were enough sun beds, the pools are large and access to the beach is very good. Team: The people at the hotel are the best. All the staff were super nice and accommodating, and the whole team leading the activities were super friendly and just made you feel like they themselves were happy to be there sharing the activities. Food: More details below, but the quality of the food was great. The breakfast itself was really good in terms of options, variety, and the quality of the ingredients. I would definitely go again!
Stayed in September 2022
Reviewed: 12 September 2022
Graham
United KingdomNot enough storage in bedroom; sink in bathroom did notvdrain well; coffee was ordinary - small cup sizes; bread area didn't have small plates (coffee cup saucers only) ; the pillows in bedroom were not good quality.
Spacious grounds; good food; friendly atmosphere.
Stayed in September 2022
Reviewed: 12 September 2022
Tarek
Saudi Arabia1- The room had very bad AC. it was humid and when asked, they could not make it cooler “due to regulations”. staff were very helpful but they did not have control over that unfortunately. 2- I was surprised to be charged 3€ for safety box keys per day!! 3- The beach, as i discovered is only 4 meters deep!! too crowded and you have to rent the sun beds and umbrella everyday. the water was amazing and super clear. but i would not go there for the beach due to the size of it.
the hotel was good. there are plenty of activities for families. the staff are amazing and very helpful. breakfast buffet was great.
Stayed in September 2022
Reviewed: 11 September 2022
Catalin45
RomaniaThe unexpected presence of mosquitos.
Beach and adjacent restaurant.
Stayed in September 2022
Reviewed: 28 August 2022
Laszlo
Romaniacleanliness of room during the first 2 days
varied food, nice staff, great beach
Stayed in August 2022
Reviewed: 23 August 2022
Petr
UkraineThere is one thing the hotel must improve. To do something with dishwasher facilities. As of now every second plate/cup - not clean even visually
Hotel team is very friendly and helpful
Stayed in August 2022
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