Gran Via Del Puig Major, 2, 07180 Santa Ponsa, Spain
#16 of 43 hotels in Santa Ponsa
Guests' ChoiceBased on 611 hotel reviews
8.0Cleanliness
8.3
Comfort
8.3
Location
9.3
Facilities
8.2
Staff
8.7
Value for money
7.8
Free WiFi
7.6
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End of dialog contentReviewed: 16 April 2024
Steve
United KingdomNo issues
The location and facilities
Stayed in April 2024
Reviewed: 8 April 2024
Karen
United KingdomNothing.
Breakfast was great. Perfect location next to beach.
Reviewed: 6 April 2024
Ian
United KingdomMattress was pretty firm and no tea or coffee machine in the room would be a nice touch to have as most hotels have this now.
Hotel was great with a great location and very modern room, indoor pool was great as it was a colder time of year the food was fantastic and staff are very friendly and helpful.
Reviewed: 30 October 2023
Shailen
NetherlandsWifi was weak. Rooms were okay. I thought there would be a table inside where I could sit and do some work in between. Although there was a table but no chair along with it, so it was useless.
Nice location. It was big property and had good facilities.
Reviewed: 22 October 2023
Tom
United KingdomMini bar was empty dispute having a menu, main pool was dirty, food at breakfast was poor and I had to eat breakfast while staff set up for lunch dragging chairs around etc
Room was bright and spacious
Reviewed: 19 October 2023
Noreen
IrelandBeds very hard and uncomfortable, and front facing sea view room , you can hear traffic and people going home after been out.. also no umbrellas on rooftop, which is a down fall.
Location , sea view room , amazing views, plus the rooftop area is fabulous
Stayed in October 2023
Reviewed: 17 October 2023
Enright
IrelandThe beds were not very comfortable.
The staff were fabulous, the hotel was clean and such a lovely atmosphere around. The facilities were fantastic.
Reviewed: 16 October 2023
Fred
IrelandDistance between lift and bedroom. No tea/coffee making facilities in room. A little noisy.
Good breakfast with plenty of choice. Good location.
Stayed in October 2023
Reviewed: 14 October 2023
Samantha
United KingdomOnly thing was the quality of the toilet roll 😆
Great rooms, great pool and gym etc. Really good breakfast selection Right at beach and close to restaurants
Reviewed: 10 October 2023
Clare
United KingdomWe arrived at 2.30am and the night porter was excellent. Fast, efficient check in just what was needed after delayed flight and very late arrival. Breakfast was lovely. Great selection.
Reviewed: 6 October 2023
Fred
IrelandHôtel need some facelift
Good location Good staff
Stayed in October 2023
Reviewed: 5 October 2023
Bence
HungaryVentilation wasn’t working in the room, ventilation shafts were quiet dirty. Doors close loudly. Outside can get quiet noisy
The location is perfect, great breakfast, comfortable beds. Friendly staff
Reviewed: 5 October 2023
Thais
SwitzerlandThe water in the swimming pool was too cold, for the price that you pay could it be possible to heat a bit the water. The door in the room was not very well isolated so when people passed by the corridor you could hear them. The drinks at the bar were more expensive than any other bar in the neighborhood.
comfortable beds, nice staff, nice breakfast and dinner.
Stayed in October 2023
Reviewed: 5 October 2023
Mary
IrelandNo late bar
Plenty of seating options very near beach and shops
Reviewed: 18 September 2023
Janet
United KingdomBreakfast
Rooftop pool and bar area
Stayed in September 2023
Reviewed: 18 September 2023
Nigel
United KingdomThe room was tired, old and not that nice. There were unknown stains on the chair that were covered by a pillow case. The same on the seat for the dressing table, but that didn't even have a pillow case. Bedding was old and pillow case had hole in it. The shower needed the silicone replacing and leaked. The toilet was jammed into a space too small between the sink and shower. You could not reach the toilet paper as directly behind you due to lack of space.
Reception, dining and lounge areas were all very nice, as we're all the staff. Lady cleaning room was very pleasant and did what she could.
Stayed in September 2023
Reviewed: 15 September 2023
Bernhard
AustriaIn the description it is mentioned that there is a gym. However, the "gym" is a small room with one bike, one treadmill and one multi- function training- tool.
The staff was super nice and polite. The small pool on the roof is nice and offers a great view of the beach. Unfortunately in all the canopy beds the curtains were missing. So there was nothing to provide some shade. Breakfast- Buffet offered all the basic ingredients you need (omlette, pnacakes, waffles, fruits, cereals, yoghurt, etc.) Dinner- Buffet was okay. The food was good but nothing special was served.
Stayed in September 2023
Reviewed: 9 September 2023
Catherine
United KingdomReception staff could have been more welcoming and helpful
Location was good.
Stayed in September 2023
Reviewed: 8 September 2023
Christine
United KingdomN/A
Location, Facilities, Comfortable, Cleanliness & Staff
Stayed in September 2023
Reviewed: 8 September 2023
John
United KingdomHad two single beds pushed together when we asked for a double. Also, one of the legs was broken The room was at the side, so the view was not great. We would have loved to look down at the beautiful pool. The noise from the trucks woke us up every morning about 06.00 Thought reception area furniture was fabulous, but our room had chipped furniture
The staff were fabulous they couldn't do enough for us. The location was great absolutely fantastic. the facilities were very good the pools were stunning. Really nice hotel reception area. It's a fabulous roof bar amazing
Reviewed: 4 September 2023
Julia
NetherlandsThere were some maintenance and cleanliness issues, shower getting blocked, balcony door not locking.
Great location, super friendly staff
Stayed in September 2023
Reviewed: 29 August 2023
Gee
United KingdomWish the pool was slightly bigger
Stayed in August 2023
Reviewed: 25 August 2023
Miroslav
SlovakiaGood breakfest. Nice hotel.
Cockrach in the room. But personnel povided technical hepl.
Stayed in August 2023
Reviewed: 4 August 2023
Hayley
IrelandThe room was in the older part of the hotel. Far from any working staff, could be noisy at nighttime. Not enough sun loungers beside the pool
Nice property in a good location. The part of the hotel were we were staying was old. Pool areas were lovely. Roof top pool has a great view of the sea
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