Could use a bigger bar area as only bar got very full and crowded at nights. The shower in our room was very low power and always soaked the floor as shower curtain not very good. Food and drinks included in the all inclusive was quite limited and got repetitive after a week.

Property was big and good pool area. Unfortunately it was extremely windy whilst we were there so we were unable to make full use of the pool which was a shame. The dining hall was very big with plenty of seats and good selection of salads and meats and cheeses every day. Good range of activities throughout the day. Played Archery and Shooting with Tina who was great! Really made our stay :)

Stayed in March 2024

Would like more choices of snacks ,lunch & dinner.

Lovely breakfast. Large room lovely helpful staff.

Stayed in March 2024

Overall the experience met my expectations, but regarding the food, there is definitely a space for improvement.

Highly satisfied with beds and pillows I slept like baby. Overall the rooms were more than fine.

Stayed in February 2024

I do not understood the hotel politic and was so disapointed. We stayed hear for five nights. And all the night , starting at the 22-23 o'clock in the hotel started to do reconstructions works. Sounds did not let us to speel at nights. Some loud knocking sounds all the night. But the most worst sound was drills sound. lets imaginate, you sleep in the night and in 3 o'clock at night starts very loud drill sound. And I am sure these sound were from the hotel.

The hotel looks beautiful and nice., The pool was very nica also. Thee food was good.

Stayed in March 2024

We did not like the food. It was really disappointing. Even though we were warned, when we first arrived we still did not expect how bad it would be. The choice was limited to two isles which included salad, desserts, pasta and condiments. Each night there would be either two or three proteins served, such as pork, fish and aubergine. The food was also inconsistent so some nights it would be a slightly better quality then others the chips would be undercooked and soggy, the pizza moist and the salad looking like it had been hour for days. The only other qualm I had was that the pool was not heated, I know this is the case in a lot of places however considering this is a 4* hotel and the pool was brilliant, with slides and perches and a jacuzzi - which was also not heated - they were not getting utilized as they were simply too cold to bear.

Ok so to start with we never had high expectations as we got 5 days all inclusive including flights for £468 - we had read some negative reviews and were prepared for the worst however the hotel was very pleasant, staff on reception were polite, bar staff were friendly and the entertainers were nice enough although as it was out of season they were short of willing participants. The rooms were very surprising. While basic we really liked the decor as it was very warm, lots of wood and neutral colours, a mini fridge and mirrors on almost every wall which we loved.

Stayed in March 2024

The food is not great but to be fair this is reflected int he pricing - it was perfectly fine for our requirements. The towels were a little on the small side for us as larger people but were lovely and clean.

Good value - basic catering but price reflected this - ideal base for a short break. We had a very large clean family room. The staff were nice - it was easy to walk into the town and stop at places on the way. The coffee was okay and there was always lots of fresh fruit and nice bread with really nice butter.

Stayed in March 2024

Pool was freezing said there was a heated pool more like ice rink

Staff friendly good for families

Stayed in December 2023

-

The layout pool and facilities. Clean and staff were very helpful and friendly. Good selection of food.

Stayed in March 2024

My room 134, was next to and maintenance store which meant we were woken up early every mor ing during our stay. Food wasnt as good as when i went at new yeats

I liked the location, easy to access the main area with a lovely walk along the coast and its also away from the hustle and bustle if you want just a nice relaxing time

Stayed in March 2024

No tea/ coffee service in room

Quiet - on site shop -on site excursion availability

Stayed in February 2024

The food was cold every day , every meal , had to use the microwave Not good

The resort was very nice and clean

Stayed in February 2024

Beds a little uncomfortable and food although good was very repetitive

Very friendly service and everything you needed on site

Stayed in February 2024

In our room in the bathroom were little bugs. Air conditioning didn’t work. For the fitness is a bit dumb system because you have to reserve the fitness one day ahead. Our cards for the room didn’t work sometimes and they said you can’t have them behind your phone. The pool is not heated it’s very cold. The beach is not that close and even if you go to the beach it’s not really for swimming.

The rooms where big and the beds too. The fitnes was big.

Stayed in February 2024

Sometimes food not tasty and prawns melt and like flour (Not edible) some days food is amazing others not good I think It depends on the chef Swimming pool always freezing you only see kids in, as water was colder than in the beach Cards most of the time didn’t work and they were not near my phone

Breakfast was good Buffet had a good variety Grilled place always with meat or chicken or fish Sometimes food not tasty and prawns melt and like flour (Not edible) some days food is amazing others not good I think It depends on the chef Swimming pool always freezing you only see kids in, as It’s very cold water Cards most of the time didn’t work and they were not near my phone

Stayed in February 2024

Food choices

Pool , rooms not bad for money but staff are super friendly

Stayed in February 2024

Hot food not good wasn't very warm. Bit far from the centre of resort

Nice pool area

Stayed in February 2024

Food was terrible..we ate out every night

Pool was amazing. Staff were very helpful

Stayed in February 2024

The complex is on a half board, full board or all inclusive basis. The big problem with this, is that most tourists want to sit around the pool getting their money's worth. At 10:00hrs every morning the staff unchain the sunbeds and there is a stampede to get the best spots. Contrary to popular mythology, the sunbed culprits were definitely British. There are a few pools onsite and they were all empty because.... the water was cold.

Overall quite good but starting to get a bit tired and in need of a refresh. Room was good, slightly on the compact side but good all the same. The beds were just a touch uncomfortable as the mattress was well used with the springs creaking and groaning every time you rolled over. There was a crack in the bathroom sink, not a big thing but something that needs to be addressed. Restaurant was good but after a week it did become a touch repetitive.

Stayed in February 2024

Decor little bit outdated in the bedrooms and corridors, beds need new mattresses. Not an ideal place for Vegan if going all inclusive. More in-depth food labelling required for vegetarians and Vegans.

Well organised, Cleanliness was excellent. Cater staff were wonderful quick snd efficient.

Stayed in February 2024

Needed modernising and painting. The hotel is tired and dated.

Pool area was lovely. The staff kept the hotel/rooms spotless. They were always cleaning!

Stayed in February 2024

The food was bad

All inclusive but the food wasn’t that great

Stayed in January 2024

There was not a great choice for dinner. Lots of pork, which I don't eat. Not much for vegetarians. Pasta or chips. Nice salad and bread if you like sandwiches.

It was clean and tidy. Nice staff. Rooms were nice, a bit dated, but not an issue. The games during the day were good fun. Archery was my favourite. It was an easygoing, relaxed few days.

Stayed in January 2024

Food gave us a bad stomach

Was nice hotel

Stayed in January 2024

They stopped the all-inclusive San Miguel bottles after 2 days

Pool was good. Room was good some good food

Stayed in January 2024