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Reviews of Plaza Santa Ponsa Boutique - Adults Only. 4 stars

Plaza Santa Ponsa, 2, 07180 Santa Ponsa, Spain

#17 of 44 hotels in Santa Ponsa

Guests' Choice

Review score

Based on 290 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    9.2

  • Facilities

    8.1

  • Staff

    8.8

  • Value for money

    8.2

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 9 March 2024

    9.0
    Excellent
    • Leisure trip
    • Couple
    • Suite
    • Stayed 3 nights
    • Submitted via mobile

    Slightly noisy in morning with bus stop outside .

    Excellent accommodating staff, hotel in great central location & room very clean and comfortable

    Stayed in March 2024

  • Reviewed: 1 November 2023

    8.0
    Really pleased with our hotel and staff very helpful
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 5 nights

    N/A

    Location was excellent a few minutes walk to beautiful sandy beach Room was spacious with a balcony Good selection on the buffet style breakfast

    Stayed in October 2023

  • Reviewed: 27 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Terrace
    • Stayed 4 nights

    The room gave a little bit of a prison vibe. (Not that i've ever been in Pen, I might add). It's all very wipe clean, lacking anything that gives it any extra comfort. The decor of the rooms are reminiscent of a bathroom renovation in Changing Rooms circa 2004. White and Aqua. The pool area is pretty small and loses light quite early due to the high fences.

    You can't beat the location if you're looking to stay in central Santa Ponca. The staff are pretty friendly. The Pina Colada's are good. You're in walking distance to the beach, The Godfather themed Italian restaurant, and the local shop which sells Samuari Swords.

    Stayed in August 2023

  • Reviewed: 19 October 2023

    7.0
    Good location hotel needs refurbishment
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Breakfast ok but could be more choice. Stayed here 3 times before but it is looking very tired, cushions outside very dirty. Bathrooms are very tired

    Location very good. Staff are excellent

    Stayed in October 2023

  • Reviewed: 8 October 2023

    8.0
    A pleasant stay for two nights.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing really

    Central location. Breakfast. Coffee was good, pancakes and fresh fruits. Friendly staff

    Stayed in October 2023

  • Reviewed: 2 October 2023

    8.0
    Would definitely stop here again👍👍👍
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Nice size hotel. Lovely staff. Great location.

    Stayed in October 2023

  • Reviewed: 25 September 2023

    7.0
    Hi I had to vacate the hotel on Sept 19th after one night as I had to return to the UK to attend t
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights

    Hi I had to vacate the hotel on Sept 19th after one night as I had to return to the UK to attend to emergency situation so I paid for 5 nights but only stayed for 1.

    Hi I had to vacate the hotel on Sept 19th after one night as I had to return to the UK to attend to emergency situation so I paid for 5 nights but only stayed for 1.

    Stayed in September 2023

  • Reviewed: 11 September 2023

    7.0
    nice holiday ruined one night no hot water ,then another 2 further nights with no water whatsoever
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 7 nights

    bar prices are very expensive

    nice breakfast had everything you needed wifi in room very good had its owner booster getting 50mbs tv with English channels aircon was excellent

    Stayed in September 2023

  • Reviewed: 8 September 2023

    9.0
    Would definitely go back.
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Our cleaner forgot to give us clean towels every time she took our dirty ones.

    Perfect location and very helpful friendly team of staff.

    Stayed in September 2023

  • Reviewed: 7 September 2023

    7.0
    Some decent positives but won't be back
    • Leisure trip
    • Couple
    • Deluxe Double Room with Terrace
    • Stayed 7 nights
    • Submitted via mobile

    The restaurant attached to hotel doesn't serve food until 5pm so if you are at the pool you have to get up and go out. No option to eat by the pool or at hotel. Cocktail bar is reasonable HOWEVER staff do not like you ordering at the bar, they dont want you taking drinks to your room with the hotel glasses and in general you are made feel like you are hassle for wanting a drink. You arent able to order anything from the bar before 11.30am (that includes coffee and soft drinks as well as alcohol). They won't serve you after 11pm. Just felt like Rules, Rules and more Rules... we are on holiday for crying out loud, felt more like I was at school. Nothing about ordering a drink here feels relaxing. Waiting for 20 mins outside on the terrace for an order to be taken is so annoying, if I want to order at the bar to get a water, I should be able to, I am paying after all. Understaffed bar is what causes this issue. They also have 10% off bar for hotel residents but even though staff know you are a resident they don't tell you this or give you the discount. 20% off restaurant but that is more publicised. Room was serviced everyday - bed made and new towels however didn't give us new shower gel, soap or shampoo at all apart from first day. Had to go buy shower gel as was sick of asking. If cleaners are in the room, can they not replenish these products? This is the basics of a 4 star hotel. Room I felt should have had a deeper clean every few days than it did. Never brushed floors the entire time we were there. Rooms aren't soundproofed at all and you can hear everyone who walks down the hallway as if you left the door open. So loud. Really struggle to understand how this was a 4 star hotel with all the negatives noted above.

    We had a massive terrace overlooking the pool which was brilliant. Room was ok, nice bathroom. Other rooms are alot smaller so vary complain about our room. All very clean on arrival. Bed was super comfy and for once it wasn't 2 single mattresses pushed together. Nice touch giving a glass of bubbly on arrival. Location is really good, lots of good restaurants and shops close by. Breakfast was nice although literally ends at 10.30am on the button. Towels given for the pool which was great. Saves packing one Adults only is great. Very peaceful. Lots of sunloungers. Aircon in bedrooms is great, just remember to close terrace door to activate.

    Stayed in September 2023

  • Reviewed: 28 August 2023

    8.0
    comfortable
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 3 nights

    Smell small deodorant splay.

    The best location to downtown and beach. In front of taxi station.

    Stayed in August 2023

  • Reviewed: 25 August 2023

    9.0
    Wonderful couples retreat
    • Business trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Absolutely nothing

    Ideal location. Lovely staff. Food in the restaurant was exceptional with a good discount on food.

    Stayed in August 2023

  • Reviewed: 14 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The half board arrangement with neighbouring bistro was disappointing as only had two options for meal ,could only be serve by hotel staff ...felt like an inconvenience The breakfast was good though

    Good location Staff friendly Clean and comfortable stay

    Stayed in July 2023

  • Reviewed: 10 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Perfect location for various restaurants and less than 5min walk to the beach! We chose to have breakfast in the hotel every morning and it did not disappoint. All staff were lovely and happy to help!

    Stayed in August 2023

  • Reviewed: 6 August 2023

    8.0
    Lovely modern hotel, friendly and inviting
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The air con was not good

    Lovely hotel, very quiet around the pool, no problem getting sun loungers.

    Stayed in August 2023

  • Reviewed: 27 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Suite
    • Stayed 9 nights
    • Submitted via mobile

    Despite speaking to Reception on 3 occasions the air conditioning was totally inadequate as the temperature in the room was unbearable. We asked for a fan but told none available. We had a suite but had to keep the curtains closed but the room was still unbearably hot. We toured the island and stayed in other hotels which had effective air con. This is a disappointment for a 4star hotel.

    Location Friendly staff Good breakfast

    Stayed in July 2023

  • Reviewed: 24 July 2023

    9.0
    Staff were excellent
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Air con could be better but it was 35 degrees to be fair

    Staff were superb they really made this hotel so attentive and welcoming always super fast really great team!

    Stayed in July 2023

  • Reviewed: 16 July 2023

    8.0
    Great for a base to explore
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Air con was not as good as we would of liked as unable to control individual room.

    Location was great being near the bus terminal and taxi rank Breakfast everything you need

    Stayed in July 2023

  • Reviewed: 14 July 2023

    7.0
    It was a nice break but probably wouldn’t return to the seem hotel?
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The pool was way to deep, no music or atmosphere, no entertainment or snack bar.

    Nice and modern and local to everything.

    Stayed in July 2023

  • Reviewed: 11 July 2023

    9.0
    Super hotel in a fantastic location. Pool area could be enhanced, but nearby beach is lovely
    • Leisure trip
    • Couple
    • Deluxe Double Room with Terrace
    • Stayed 7 nights

    Bar staff were not particularly friendly or positive - although improved after we spoke to the management team about it. Breakfast could cater better for vegetarians, vegans, and gluten-free diets.

    Room was simple but lovely - entire hotel was very clean. Management team and reception staff were excellent. Breakfast was good with some variety of food types.

    Stayed in June 2023

  • Reviewed: 9 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Clean and location

    Stayed in July 2023

  • Reviewed: 9 July 2023

    7.0
    Good basic adult only hotel
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Pillows and shower -the head was full of limescale

    Breakfast

    Stayed in July 2023

  • Reviewed: 5 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights

    The central air-conditioning means that we were not able to regulate the temperature further down, we had a couple of nights when it was too hot to sleep comfortably. But this is probably not a big deal for most people.

    The hotel is at a perfect location when you want to just walk to the beach. They lend you towels for the beach free of charge, which is really handy. Staff was super helpful and friendly

    Stayed in July 2023

  • Reviewed: 4 July 2023

    8.0
    Beautiful hotel, great if you’re looking for a very quite relaxed holiday.
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    No atmosphere around the pool area, no music allowed, it makes you feel like you cannot have fun or make any noise. We were told “there are other guests” and asked to move from the pool area as we were sat on the loungers 20mins after the pool closed (7:20pm!) We weren’t aware you couldn’t sit on the loungers if the pool was closed.

    Great location, clean, beautiful cocktails

    Stayed in June 2023

Showing 1 – 25

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