Accommodation Flights Flight + Hotel Car rentals Airport taxis

Reviews of Hotel Pozuelo 4 stars

Camino de las Huertas, 2, 28223 Pozuelo de Alarcón, Spain

#5 of 5 hotels in Pozuelo de Alarcón

Guests' Choice

Review score

Based on 767 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    7.7

  • Location

    7.9

  • Facilities

    7.7

  • Staff

    8.5

  • Value for money

    7.7

  • Free WiFi

    8

100% verified reviews

Real guests. Real stays. Real opinions.

Read more
Write a review

Showing 1 - 35

  • Reviewed: 26 October 2017

    3.8
    Bad experience
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The facilities were old, dirty and the room was very dirt, with uncomfortable furnitures. Very expensive and very low value for money.

    We only liked that the staff was kind

    Stayed in October 2017

  • Reviewed: 6 September 2017

    7.5
    Good value for money, hotel OK, nothing spectacular.
    • Business trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 1 night

    Bathroom had not been properly taken care of, toilette paper was almost finished when I took the room, a little tissue package (small box with 2-3 tissues in) had already been opened by the previous guest.

    Good value for money, hotel OK, nothing spectacular.

    Stayed in September 2017

  • Reviewed: 3 January 2017

    7.1
    Pros and cons
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Outdated rooms. Not a 4 stars hotel (maybe 20 years ago). Probably more a 2/3 stars. The rooms need to be seriously refurbished. Walls are "paper" thin. My neighbour knocked strongly on my door when I started calling a friend by phone at 11pm. Frames of the windows and curtains were probably not cleaned in a long time. Furnitures are cracked and look old (except the wardrobes). Specially the footstool and the desk.

    Staff is friendly and helpful. Location perfect for me as my family was refurbishing their house nearby. Very close to bus stops and in 30 min you are in Madrid. Parks nearby. Easy parking. Beds are comfortable (sheets, pillows, and blankets perfectly clean) and the bathroom is clean and comfortable.

    Stayed in December 2016

  • Reviewed: 17 August 2018

    10
    Excellent value for
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast facilities

    Excellent value for money. Good small hotel.

    Stayed in August 2018

  • Reviewed: 11 August 2018

    10
    Very clean & comfortable with friendly, professional...
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very clean & comfortable with friendly, professional & helpful staff.

    Stayed in August 2018

  • Reviewed: 14 July 2018

    7.5
    Its a simple hotel and very convenient for my work meeting.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Far away from the centre, possibly not the most ideal hotel if your doing tourism

    Its a simple hotel and very convenient for my work meeting.

    Stayed in July 2018

  • Reviewed: 19 June 2018

    7.9
    Beds were comfortable;
    • Couple
    • Double Room
    • Stayed 1 night

    Walls are very thin, you could hear people in bedrooms next door...

    Beds were comfortable; clean; big room and bathroom; good value.

    Stayed in June 2018

  • Reviewed: 8 April 2018

    9.6
    quiet village type.
    • Leisure trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 4 nights
    • Submitted via mobile

    public transport to metro or tram

    quiet village type.setting

    Stayed in March 2018

  • Reviewed: 20 February 2018

    9.6
    The positives far outweighed any minor negatives and it was excellent value for the price.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The bed was a bit hard. No antislip mats in bath / shower.

    The room-- We may have been upgraded to a suite.----- armchairs and two tvs. !!

    Stayed in February 2018

  • Reviewed: 18 February 2018

    8.8
    Good Hotel
    • Business trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There is no tea or coffee facility in the room.

    It is a well secured property

    Stayed in February 2018

  • Reviewed: 16 February 2018

    7.1
    Good, comfortable stay and friendly, helpful staff.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No English-speaking tv channels.

    Clean. Comfortable bed. Nice hot shower. Spacious room. Quiet.

    Stayed in February 2018

  • Reviewed: 30 October 2017

    6.3
    Hotel evaluation
    • Leisure trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 1 night
    • Submitted via mobile

    Old hotel

    Relation price service

    Stayed in October 2017

  • Reviewed: 28 October 2017

    10
    Excelent
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff was very nice and helpful, it was easy to park around

    Stayed in October 2017

  • Reviewed: 19 October 2017

    10
    Check out time
    • Business trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 3 nights

    Check out time

    Stayed in October 2017

  • Reviewed: 12 October 2017

    6.3
    Definitely NOT a 4-stars hotel
    • Business trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 3 nights

    Convenient for business trip since there are many business around.

    Stayed in October 2017

  • Reviewed: 14 August 2017

    7.5
    Hotel recomendable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nada

    En general todo

    Stayed in August 2017

  • Reviewed: 26 July 2017

    7.5
    Estupenda
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Almohadas

    Tranquilo

    Stayed in July 2017

  • Reviewed: 18 June 2017

    7.1
    Too much light through the window
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Too much light through the window Very nice staff Expensive for the hotel style

    Stayed in June 2017

  • Reviewed: 26 October 2016

    9.6
    great
    • Family with young children
    • Double Room
    • Stayed 9 nights
    • Submitted via mobile

    Reception is very polite and flexible. They know they job and they are very supportive with payment and check outs

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 14 February 2016

    4.6
    There is no sound isolation whatsoever - so it was...
    • Leisure trip
    • Couple

    There is no sound isolation whatsoever - so it was impossible to sleep. In the evening people slamming their doors and talking in the corridore, in the morning 6-9 (Sunday) somebody casting a bad porn movie (right next/above/below room - impossible to tell)

  • Reviewed: 24 January 2016

    4.2
    Impossible to get breakfast before 7.
    • Family with older children

    Impossible to get breakfast before 7.30am or cup of tea at 11.30am because the bar was closed. The were staff in the bar but they would not serve me a cup of tea. Decor and standard of room poor. Staff less than helpful.

  • Reviewed: 19 January 2016

    6.3
    It was inexpensive for a group party to book
    • Leisure trip
    • Group

    No Metro close by, taxis outside but about €27 into central madrid, no hotel bar just bar/restaurant separately next door to hotel, I booked online after selecting Free Parking as a requirement anc smoking rooms. AFTER reservation (non cancellable) confirmed I saw the small print!

    It was inexpensive for a group party to book

  • Reviewed: 7 September 2015

    7.5
    The rooms had no tea/Coffee faculties and the bar...
    • Business trip
    • Group

    The rooms had no tea/Coffee faculties and the bar restaurant was closed for Holidays which we was not told until we arrived.If I had been told in advance I would have booked anther hotel because after a days work the last thing you want is to go out looking for places to eat. Breakfast was very basic and cold

  • Reviewed: 27 August 2015

    8.8
    We were 3 adults, including one senior, and stayed only one...
    • Leisure trip
    • Family with older children

    The shower area needs a curtain and, more importantly, a long metal handle fixed to the wall to assist people, seniors in particular, to get in and out of the deep and narrow bathtub.

    We were 3 adults, including one senior, and stayed only one night (breakfast included) so we cannot say much about the hotel. However, the room and the bathroom were very spacious and clean.

  • Reviewed: 13 August 2015

    8.3
    Been using this hotel for several years now.
    • Leisure trip
    • Family with older children

    Nada

    Been using this hotel for several years now. How can you fault 99 euros for a family room for 2 nights? The bar next door - Mi Hermano y Yo - is great to grab a beer, lunch or dinner etc.

  • Reviewed: 24 June 2015

    7.9
    + Rooms and the hotel itself are very nice
    • Leisure trip
    • Solo traveller

    - Beds are very hard and pillows are pretty much useless - WiFi is very unreliable. Speeds - 1.5/0.7. Crashes a lot, sometimes unusable - The area where the hotel is located is very far from the cit center. Takes 15 minutes to get to the train station and then you need to take 2 trains from there

    + Rooms and the hotel itself are very nice + Breakfast available for much longer compared to other hotels + WiFi

  • Reviewed: 10 June 2015

    6.3
    Decent sized room and bathroom, very good breakfast, cheaper...
    • Business trip
    • Couple

    Eighties decor, poor bus links - 37 mins frecuency to the railway station means a €10 taxi fare.

    Decent sized room and bathroom, very good breakfast, cheaper than central hotels

  • Reviewed: 28 March 2016

    8.8
    all staffs are very nice and helpful
    • Solo traveller

    all staffs are very nice and helpful

  • Reviewed: 26 October 2015

    10
    The organization,cleaning, and breakfast
    • Business trip
    • Solo traveller

    Im OK with all services

    The organization,cleaning, and breakfast

  • Reviewed: 23 September 2015

    8.8
    ubicuacion, free parking and wi.
    • Leisure trip
    • Couple

    ubicuacion, free parking and wi.fi that works in room

  • Reviewed: 13 August 2015

    7.1
    The value of money in compare with other option was ver good
    • Business trip
    • Couple

    breakfast was not as a 4 star hotel

    The value of money in compare with other option was ver good

  • Reviewed: 3 August 2015

    7.5
    Quiet and relaxed.
    • Business trip
    • Solo traveller

    Quiet and relaxed.

  • Reviewed: 9 July 2015

    7.9
    Very quiet place.
    • Business trip
    • Solo traveller

    Shower didn't have enough pressure.

    Very quiet place. You could sleep really well. There were always taxis available at the front door.

  • Reviewed: 1 June 2015

    9.6
    Exceptional
    • Family with older children

    There are no comments available for this review

  • Reviewed: 15 February 2015

    7.5
    Nothing to complain about
    • Business trip
    • Solo traveller

    Internet was not always reliable

    Nothing to complain about Fair price

There are also 26 reviews without text. These impact the overall review score.

Showing 1 - 35

Guests also reviewed these properties: