Based on 193 hotel reviews
9.2Cleanliness
9.6
Comfort
9.3
Location
8.7
Facilities
9.2
Staff
9.8
Value for money
9.2
Free Wifi
9.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: September 15, 2025
Pia
AustraliaThe host Eva was very helpful and gave lots of information on where to go when we arrived. Car parking was available at the rear of the building. The room was comfortable in a good location. Supermarkets were very close by.
Stayed in August 2025
Reviewed: September 13, 2025
Jaime
United StatesNo issues
Ms Eva went ahead and beyond to help me get a taxi and some other information. Breakfast is the best in Santiago,
Stayed in September 2025
Reviewed: September 13, 2025
Guilherme
BrazilNothing. All was great.
Property is great and Ms Eva made all the difference with her great attention and tips.
Stayed in September 2025
Reviewed: September 1, 2025
Phoebe
United StatesA bit far from the city center, 25- 30 mins walk or Santiago, or just take the bus if you time it properly. Limited places to eat or buy food. I was there during the summer, when the University is on break, so most shops, bakeries, and bars were closed.
A great family-run boutique hotel located in a quiet, pleasant neighborhood. The building has an elevator, which is a nice convenience. The rooms are small, but very clean. The owner/manager, who lives on-site with her family, is friendly, knowledgeable, and available daily from 8 AM to 11 PM—I really enjoyed our conversations. The university and several historic sites are nearby, offering nice walking areas and places to visit, though the city center of Santiago is a bit farther away. There are multiple bus stops within a five-minute walk, making it easy to get around town. Breakfast is reasonably priced. I would recommend it for someone who likes the homey feel.
Stayed in August 2025
Reviewed: August 29, 2025
Michael
United KingdomAll was fantastic.
It's really close to the cathedral. Within walking distance.
Stayed in August 2025
Reviewed: August 28, 2025
Louise
United KingdomService was super. Our host was excellent.
Stayed in August 2025
Reviewed: August 25, 2025
George-florin
RomaniaIf there is something which isn't perfect - it is the location: 30 minutes+ to the city center. But if you are a pilgrim, it's not a big deal ^_^
The best accomodation from my trip to Northern Portugal and Galicia by far! Everything was outstanding: the price, the staff, the cleanliness, the facilities. In addition, it was the single accomodation when the woman from the reception made sure that everything was good after I left! Oh, the breakfast was good also!
Stayed in August 2025
Reviewed: August 24, 2025
Olena
UkraineNothing
We had a fantastic stay at this hotel in Santiago de Compostela. The room was unexpectedly spacious, clean, and very comfortable. The location is perfect – in a quiet area but still just a short walk to the historic center. The receptionist was extremely welcoming and friendly, giving us great advice on what to visit. Exploring the city was truly exciting, and staying here made our trip even more enjoyable. Overall, an excellent experience – we would definitely come back!
Stayed in August 2025
Reviewed: August 11, 2025
Lisa
United StatesNothing!
It is a 15 minute walk from the Pilgrim Office in Santiago. It is in a pleasant neighborhood, and our host was friendly and very helpful! The room was clean and comfortable.
Stayed in June 2025
Reviewed: August 5, 2025
Vasco
PortugalGreat staff, Eva make me feel at home. It’s near the Cathedral. I’m going back for sure. Highly recommend.
Stayed in August 2025
Reviewed: August 1, 2025
Chris
United KingdomThe hosts were very friendly and helpful. I had the continental breakfast on offer and it had a great selection of fresh fruit to offer, cheese and a selection of meats. The place is about 15mins walk outside the city square or 5 mins on the bus, but it's a quiet area and a nice walk in.
Stayed in July 2025
Reviewed: July 29, 2025
Debora
NetherlandsNothing. It s a great place to stay in SANTIAGO
The host . She is an amazing person. Kind and very friendly.
Stayed in July 2025
Reviewed: July 27, 2025
Watson
South AfricaThe owner of the property was super helpful and spent time explaining all the sites to visit in town. Available at all times. Breakfast was extra, but worth every penny
Stayed in July 2025
Reviewed: July 24, 2025
Jana
Latviathat I was given first a room with no view, although that was exceptionally important for me, but I've got my booked room with a view after small conversation. Everything else was good experience.
Reception lady was excellent - as receptionist and as a concierge of the city. I liked my view out of the window.
Stayed in June 2025
Reviewed: July 23, 2025
Yuns
South KoreaLove everything
Stayed in July 2025
Reviewed: July 13, 2025
Murat
Poland.
I'd like to express my sincere appreciation to the lady at the front desk, who was very kind, spoke excellent English, and provided plenty of tips on how to get around. Thanks to her, I saved a lot of time and saw several interesting places. The room was very nice and clean, as was the bathroom. Overall, I highly recommend the place. If I had known I'd find such a good place, I would have stayed in Santiago longer and not returned so soon.
Stayed in July 2025
Reviewed: July 12, 2025
Marie
SpainShower would change between hot and cold sometimes
Staff were super friendly
Stayed in July 2025
Reviewed: July 8, 2025
James
United KingdomCan’t think of anything
A great stay. Lovely view from my room which was comfortable, good communication and very friendly hosts, breakfast was great value. No complaints at all.
Stayed in July 2025
Reviewed: July 5, 2025
Barb
AustraliaIt was a 15-20 min walk to the cathedral so you needed to plan your day well if you were going back and forth.
Breakfast was amazing. Great range of fresh fruit, coffee, juices, ham, cheese, tomato puree, toast, croissants, cereals, and more. Helpful and kind staff. Excellent cleaning of room. The lady even cleaned the outdoor setting for me to use, even though it looked pretty clean to me. Late checkout was great on my second day.
Stayed in July 2025
Reviewed: June 30, 2025
Gi
ArgentinaComfortable, quiet and all the staff were super friendly!
Stayed in June 2025
Reviewed: June 29, 2025
Violeta
PolandIt was very quite and clean
Very clean and comfy also stuff super nice! Love it !
Stayed in June 2025
Reviewed: June 22, 2025
Mladen
CroatiaStaff and clean
Stayed in June 2025
Reviewed: June 16, 2025
Hilary
SpainThe host was excellent, very informative.
Stayed in June 2025
Reviewed: June 15, 2025
John
United KingdomNothing, excellent throughout
An excellent hotel, at budget price. Throughly modern rooms (don't let the kerb view of the front of the building deter you. A short walk to all the city attractions.
Stayed in June 2025
Ponte di Piave, Italy
Darlington, UK
Asten, Netherlands
Brotas, Brazil
Plaka Milou, Greece
Sveti Vlas, Bulgaria
Palermo, Italy
Udine, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content