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Reviews of Precise Resort El Rompido-The Hotel 5 stars

Carretera de Cartaya-El Rompido, km 7, 21459 El Rompido, Spain

#4 of 9 hotels in El Rompido

Guests' Choice

Review score

Based on 1218 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.8

  • Location

    8.2

  • Facilities

    8.5

  • Staff

    8.8

  • Value for money

    8.1

  • Free WiFi

    7.7

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Showing 1 - 75

  • Reviewed: 12 June 2018

    9.6
    A really good Price-Quality Relationship!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    It's a shame that the meat from the "homemade burguer" at the pool bar doesn't feel, taste or even look real.

    We have stayed only one night at Precise Hotel el Rompido, but we loved it! Felisa welcomed us very well before 3pm. The room was modern and clean, with a large double bed. There is a big outside pool and a Wellness Center to which all the guests have access. The breakfast was huge with show cooking. The beach stays in the other side of the river, and the Hotel provides both train and boat to get there for free. Given the fact that it's a "Golf dedicated" Resort, there weren't children around. A really good Price-Quality Relationship!

    Stayed in June 2018

  • Reviewed: 15 April 2018

    6.7
    Upgrade was much appreciated.
    • Leisure trip
    • Couple
    • Double or Twin Room with Spa Access
    • Stayed 2 nights
    • Submitted via mobile

    First impressions - exterior of the building is filthy dirty - balcony was dirty - spa steam room had mould. The food in the restaurant was awful. The soundproofing of the room was non existent and there was no door between our room and the lounge bar so we had to tolerate singing and chanting when trying to sleep - also other residents singing in the corridor outside our room - we wondered if we were in Torremilinos!! Hotel staff were great but in the mini market - very rude.

    Upgrade was much appreciated. Reception staff Spa staff

    Stayed in April 2018

  • Reviewed: 22 January 2018

    7.9
    nice hotel to relax.
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night

    the spa is nice but we didn't stayed because there were way to many people in the pool/Jacuzzi

    Upgrade to junior suite was very very nice. excellent Spanish and international breakfast. beautiful gardens, tasteful interiors. great live music in bar at night.

    Stayed in January 2018

  • Reviewed: 27 December 2017

    6.7
    A beautiful hotel in a wonderful location, but badly let down by the quality of its food
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    We had to phone for housekeeping at 15:30 hours after requesting twice before for our room to be made up. We were charged a supplement on our half board package because it was Christmas Eve other residents on full golf packages were not charged. The “buffet” style meals were convenient but the quality of the food, particularly the meats, were way below the standard I would expect.

    The room was comfortable and most of the staff friendly

    Stayed in December 2017

  • Reviewed: 12 September 2017

    9.2
    Nice rooms, perfect breakfast, great way to get to the beach...
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Gym treadmills were all out of service

    Nice rooms, perfect breakfast, great way to get to the beach with the road train, helpful staff, nice surroundings

    Stayed in August 2017

  • Reviewed: 3 September 2017

    8.8
    Very good stay, but I was charged with some quantities that belonged to another client. ( €104)
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 7 nights

    The problem with the final invoice. I could only use the spa for two days because it couldn't be used due to maintenance repairs. The noise of the air conditioning machine was very disturbing.

    The coffee, the spa, the climate, the quietness even if it was quite big, the service of the staff.

    Stayed in September 2017

  • Reviewed: 27 August 2017

    6.3
    nicely appointed hotel, but customer service needs improving and its too far out of town
    • Leisure trip
    • Group
    • Double Room with Extra Bed (3 Adults)
    • Stayed 6 nights

    The location is a little too far away from the town for comfortable walking (especially as the quickest way is through the nature reserve which for conservation purposes is rightly unlit however it makes it unsafe for late night walking The shuttle train to the town stops running at 19:30 which is useless given restaurants don't really open until 9:00pm. and there is no return service after 19:45pm either. It seems a deliberate ploy by the hotel to force you either take the long walk or to stay at the hotel and eat at the expensive restaurants there. The alternative is a 15Euro taxi each way (for a 5-6 mins drive) which makes for an expensive evening. In our view this was poor customer service. The Breakfast choices were limited and the wait staff not very friendly. The gym had very few machines, all were old and didn't work properly. The spa circuit was free be very small. We had 3 adults in a room but the outdoor seating had only 2 chairs, we asked for a third and were told there we no spare shares.. We have previously stayed at the neighbouring (and more expensive) Fuerte Hotel and although officially only 4* (compared to EL Precise 5*) the Fuerte is a much better experience with very extensive breakfast choices, nicer staff, a lovely spa and a fantastic quiet location (and only a 2 min walk to the centre of town).

    Nicely appointed rooms and good swimming pools (although the one by the apartments has loud music playing all day)

    Stayed in August 2017

  • Reviewed: 10 August 2017

    9.6
    You won´t regret
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 7 nights

    Drinks not included in dinners even paying for all included restaurant service.

    Everything great, from the friendly staff to the ferry and train free tickets through very comfortable rooms. Excellent night atmosphere for the family and very pretty swimming pool.

    Stayed in July 2017

  • Reviewed: 20 July 2017

    7.1
    Pleasant stay
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    That we were not given a late check out when requested which was one of our bonuses when we made the booking. Our tv had a blue line running down the middle and our remote wasn't working properly. We advised the staff at the front desk staff and although they changed the remote and one of the cables behind the tv the blue line did not disappear and the actual tv was not replaced. Kettles with tea and coffee are not offered in the room

    Large room with a balcony and nice pool view. Bathroom with large jacuzzi tub and separate shower. Robes and slippers. Half board with nice food selection and always plenty of food always being replaced and staff clearing dirty dishes.

    Stayed in July 2017

  • Reviewed: 5 July 2017

    8.3
    ON JULY 1st
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights

    PLEASE DO SOMETHING ABOUT THE FERAL CATS THAT REALLY ANNOY EVERYONE DINING OUTISIDE THE BLINDINI RESTAURANT...THIS IS VERY POOR FOR A FIVE STAR HOTEL...I APPRECIATE THE PROBLEM BUT NO-ONE WANTS TO EAT A MEAL WITH CATS MEEOING AND BEGGING FOR FOOD JUST INCHES FROM YOU DINING TABLE...CREDIT SIDE..THE FOOD AND SEV=RVICE WERE EXCELLENT..VERY ENJOYABLE. TRAIN AND BOAT SERVICE WERE EXCELLENT.NEED MORE SUN BEDS OR SUN CHAIRS FO THE GENERAL POOL AREA...MORE GUESTS THAN SEATS CREATES A PROBLEM...SPECIALLY WITH THE TOWELS ON CHAIRS RESRVING MOST IN ADVANCE. PLEAE THANK YOUR PR MANAGER FOR THE BOTTLE OF WINE FOR MY BIRTHDAY...AND THE SHARP EYED CHAMBER MAID WHO SPOTTED THE BIRTHDAY CARDS IN ROOM 361 ON JULY 1st. GOLF COURSE SUPERB....WILL CCOME AGAIN...SINCERELY..GLEN AND MARIA GEORGE.

    Stayed in July 2017

  • Reviewed: 8 May 2017

    10
    Excellent Golf
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    The buffet dinner was fine for 2 days, but longer and you would probably go into the town for a change.

    Comfy bed, good breakfast, excellent golf courses.

    Stayed in April 2017

  • Reviewed: 27 April 2017

    9.6
    Great relaxing stay
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights

    Needs paining on the outside it looked scruffy but all done up inside and lovely.

    We stayed for 2 nights and thoroughly enjoyed it, its not in a lively area but great for a relaxing break or golf. The breakfast was very good too.

    Stayed in April 2017

  • Reviewed: 14 April 2017

    9.2
    Short stay in Spain
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed (3 Adults)
    • Stayed 4 nights

    The food at the restaurant is not appropriate for the 5-star hotel. The food for breakfast was the same during our stay (4 nights). I reckon that the 5-star hotel administration should think about a variety of food. The prices for average wine bottle vary from 12 euros to 15 euros.

    The beds are very comfortable, the spa is good, the staff is very useful.

    Stayed in April 2017

  • Reviewed: 8 April 2017

    8.8
    Going again!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Spa area a little worn and uninviting. Windiws in hotel were very smeary not ckeaned prooerly.

    Golf courses and facilities good . friendly staff, good entertainment.

    Stayed in March 2017

  • Reviewed: 18 February 2017

    9.6
    Perfect for relaxation.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    The bathrooms are not well maintained and you can tell they need some work to improve the conditions.

    Perfect for relaxation. The breakfast is very good (just lacking more fruit variety). Huge bedrooms.

    Stayed in February 2017

  • Reviewed: 8 February 2017

    9.6
    Very good hotel but just lacked something to make it even better and take it to a true 4 star
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The food while looking and sounding good did not live up to expectations for such a good 4 star hotel. Standards should be the same whether high or low season. No boxes of tissues in bathroom. No oranges at breakfast.

    Very comfortable bed and excellent size of room. All facilities were very good although in low season.

    Stayed in February 2017

  • Reviewed: 29 December 2016

    8.8
    Great resort for Golfers
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    Only 720mg.per day wi fi ,a bit mean considering the cost of hotel and they did not give us any wi fi the last day even though we did not have to check out till mid day,also very mean!!

    Good Gym and great nature walks around the area and easy to get along the coast

    Stayed in December 2016

  • Reviewed: 22 November 2016

    9.6
    Great place to stay at in El Rompido
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights

    Rooms are a bit tired, some furniture is worn and should be replaced. Staff should be a bit quicker at the counter and they should be thinking how the bill is presented as it is impossible to follow.

    Great location, very confi room and bed, great continental breakfast and super nice staff

    Stayed in November 2016

  • Reviewed: 20 November 2016

    7.1
    Precise Golf Resort - weekend
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Wifi coverage not available in certain areas of hotel and the limited amount of megas. Not a lot of variety in food. Poor ilumination outside and poor visible directions to supermarket outside hotel.

    Its a place where one can disconnect and relax

    Stayed in November 2016

  • Reviewed: 11 August 2016

    10
    Great relaxing August option
    • Leisure trip
    • Family with older children
    • Superior Double Room
    • Stayed 10 nights
    • Submitted via mobile

    Wi-fi was VERY slow... Which wasn't an issue for me but was for the kids!!!

    Two good golf courses and the hotel (not the apartments) were pretty quiet even though it was August. Beach at El Rompido needs a short ferry ride, and facilities are basic (no toilets) but a great beach and, again, not too busy in August

    Stayed in August 2016

  • Reviewed: 11 August 2016

    7.9
    Excellent hotel for golfers but not for beachaddicts
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed (2 Adults + 1 Child)
    • Stayed 3 nights

    The location of the hotel vs the beaches, you need to take the hotel-train 10 inutes to the harbour and then ferryboat to Rompido Fletch. (Train and boat free of charge for hotelguests) The beaches themselves are not nice because of the grumsy waterquality in the Rompido area. Come here to play golf but don´t come here for the beachlife

    The hotel itself was great. Poolarea, room,SPA

    Stayed in August 2016

  • Reviewed: 26 July 2016

    9.2
    Great stay with great food
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 6 nights
    • Submitted via mobile

    The main meal in the evening didn't include tea or coffee which was really off putting. If you wanted a coffee you had to go to bar and buy it there. It wasn't possible to order as a drink from the bar to have it with your meal.

    The food was beautiful with plenty of variety and really fresh. The food hall was extremely efficient well laid out and plenty of staff continuously keeping the place clean.

    Stayed in July 2016

  • Reviewed: 20 July 2016

    7.9
    Swimming Pool, Decoration, hotel´s environment and...
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    Some furniture is getting a little worn out and the hotel could use some painting. It makes it look old when the hotel is much nicer than that.

    Swimming Pool, Decoration, hotel´s environment and surronding areas. Very relaxing.

    Stayed in June 2016

  • Reviewed: 7 July 2018

    10
    Super!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nice place, clean and safety!

    Stayed in June 2018

  • Reviewed: 1 June 2018

    9.6
    Location, food, staff, value for money
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Everything is abit tired looking

    Location, food, staff, value for money

    Stayed in May 2018

  • Reviewed: 16 March 2018

    8.8
    Very comfortable and relaxed stay
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Would have liked tea and coffee making facility in the room.

    Very clean, and fresh bed linen every day

    Stayed in March 2018

  • Reviewed: 22 February 2018

    6.3
    Nice Hotel
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    WiFi is Disconnected frequently

    green area

    Stayed in February 2018

  • Reviewed: 4 January 2018

    10
    The atmosphere and surroundings are simply amazing.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    The atmosphere and surroundings are simply amazing. The room is perfect (big bed, clean and huge bathroom).

    Stayed in January 2018

  • Reviewed: 3 January 2018

    7.5
    A pleasant New Year holiday
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The lack of tea and coffee making facilities in the room

    The hotel and golf course were as we expected

    Stayed in January 2018

  • Reviewed: 20 December 2017

    10
    Very relaxing for my elderly mother
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    A long walk to start off with but got changed to room near spa

    Bed was like a cloud

    Stayed in December 2017

  • Reviewed: 7 December 2017

    7.5
    Great getaway
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Spa closed told after booked reopens on last day

    Very clean great staff large rooms

    Stayed in December 2017

  • Reviewed: 30 November 2017

    8.8
    Good Hotel for Golf players
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights

    No SPA available at arrival

    The rooms (Junior suites are fantastic

    Stayed in November 2017

  • Reviewed: 2 September 2017

    8.3
    The boat to the beach: the service isn't good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 7 nights
    • Submitted via mobile

    The boat to the beach: the service isn't good

    Stayed in August 2017

  • Reviewed: 28 August 2017

    7.9
    Beautiful gardens, nice pool, very relaxing setting
    • Leisure trip
    • Group
    • Double Room with Extra Bed (2 Adults + 1 Child)
    • Stayed 7 nights
    • Submitted via mobile

    Food at poolside bar was expensive but very basic. Only issue!

    Beautiful gardens, nice pool, very relaxing setting

    Stayed in August 2017

  • Reviewed: 31 July 2017

    9.2
    The breakfast was a bit poor.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was a bit poor.

    Stayed in July 2017

  • Reviewed: 29 July 2017

    8.8
    Value for your money
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Really value for you money! Prices are cheap compared what you get:-)

    Stayed in July 2017

  • Reviewed: 19 July 2017

    9.2
    Everything was excellent except of the smell of smoke in the...
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Everything was excellent except of the smell of smoke in the room and in the corridor

    Stayed in July 2017

  • Reviewed: 10 July 2017

    7.5
    Our food on the second night was poor.
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed (2 Adults + 1 Child)
    • Stayed 2 nights

    Our food on the second night was poor.

    Stayed in July 2017

  • Reviewed: 3 July 2017

    8.3
    The staff very k
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 4 nights
    • Submitted via mobile

    The staff very k

    Stayed in July 2017

  • Reviewed: 23 April 2017

    6.3
    The food very poor
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The food very poor

    Stayed in April 2017

  • Reviewed: 29 December 2016

    10
    Long weekend golf escape with kids
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Very friendly staff, especially the golf shop and support team. Great spa & pool with half day accessible for families with kids.

    Stayed in December 2016

  • Reviewed: 28 December 2016

    10
    Fabulous Hotel, loved it
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Golf not that well organised so waiting at numerous tees for a long time

    Fab hotel, great staff

    Stayed in December 2016

  • Reviewed: 22 December 2016

    5.8
    Not a 5 stars hotel
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Room Service (low quality food and pretty expensive), old bathroom

    Comfortable bed

    Stayed in November 2016

  • Reviewed: 24 November 2016

    7.1
    On the golf
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    fairly poor b/fast for a 5*

    On the golf

    Stayed in October 2016

  • Reviewed: 16 November 2016

    9.6
    Ideal for adults looking for good golf and relaxation
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The ease of access to two great golf courses

    Stayed in October 2016

  • Reviewed: 3 November 2016

    10
    excellent !
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights

    - superior room - good energy & service in hotel - location - nice climat

    Stayed in November 2016

  • Reviewed: 28 September 2016

    6.7
    ok food could improve,.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights

    Food

    Pool and Bedroom

    Stayed in September 2016

  • Reviewed: 24 September 2016

    8.8
    Golfers paradise! For non playing wives as well, the spa is excellent.
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Air con didn't work in our room.

    Breakfast was amazing.

    Stayed in September 2016

  • Reviewed: 20 September 2016

    10
    Nice resort where friends have used for golfing holiday
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Comfortable good amenities ,food okay mainly inclusive meal plans,and given complimentary upgrade due to special occasion

    Stayed in September 2016

  • Reviewed: 27 August 2016

    7.9
    Nice Hotel
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights

    A few to many kids in the pool area

    room,breakfast, very quiet hotel, friendly staff

    Stayed in August 2016

  • Reviewed: 16 August 2016

    8.8
    Very good with a little but
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Really bad wifi connection, unacceptable for a hotel of any kind

    Stayed in August 2016

  • Reviewed: 3 August 2016

    8.3
    Good family getaway
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed (2 Adults + 1 Child)
    • Stayed 4 nights

    Breakfast bread Exterior of the hotel warn out

    Modern and spacious rooms Dinner buffet Big pools and free transport to the beach (tram+ferry)

    Stayed in July 2016

  • Reviewed: 31 July 2016

    9.6
    go to el rompido !!!
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night

    Le cadre, la nourriture, le climat.... and the price!!!!

    Stayed in July 2016

  • Reviewed: 22 July 2016

    7.1
    Golf
    • Leisure trip
    • Family with older children
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Distancia a la playa

    Golf

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 3 January 2016

    7.1
    Very beautifull building with very gardens
    • Leisure trip
    • Couple

    Having to pay for a shower cap in the spa ... So important information not written before being in hotel, it's mandatory to have a shower cap to swim in the swimming pool so the same in a spa. No problem with this but we need to have information and ask 3 euros for this ... Maybe have to be include in the price of the room. All the hotel equipment need to have maintenance : sports devices of the gymnasium, plumbing of the room, door of the hamman in the spa not able to be closed, tv works alternately, and finally the wifi could work for ten minutes and be completely out of service during 3 hours later or very busy ... About the staff some are amazing and some are just :( so ! About the golf good to know you need to have already the "licence" to access to the practice :/ At the end don't be scared too much it's some details but when you are paying for a 4 stars hotel you are waiting for the 4 stars expectations ...

    Very beautifull building with very gardens Rooms is big one shower and one bath Beautifull terrace Food in the restaurant

  • Reviewed: 30 December 2015

    10
    firstly may I congratulate you on a very high standard of a...
    • Leisure trip
    • Couple

    firstly may I congratulate you on a very high standard of a 5* hotel it lived up to its name, the accommodation was first class, we had half board the breakfast and evening meals were excellent along with the selection of food, the staff were very professional and helpful, I will definitely recommend your hotel to my friends, and will not hesitate to stay at your hotel again, many thanks for a very enjoyable stay. yours sincerely C Nolan

  • Reviewed: 6 December 2015

    9.2
    Perfect to switch off for a couple of days , Staff were very...
    • Leisure trip
    • Couple

    Had to wait a while to get a drink or food in daytime as no one was on the bar at all times

    Perfect to switch off for a couple of days , Staff were very friendly and helpful. Beds was so comfy ?

  • Reviewed: 20 November 2015

    10
    Ambiance, golf, pool, buffet, room, views were all good.
    • Leisure trip
    • Couple

    Mosquitos were really bad. Each room should be provided with a spray. We had to go and buy one.

    Ambiance, golf, pool, buffet, room, views were all good.

  • Reviewed: 27 October 2015

    6.7
    Rocio and Juan at the front desk, Michele at the bar.
    • Leisure trip
    • Solo traveller

    All is mostly done for groups who have priority for everything. To be in Andalusia to eat international all season food is a bit depressing. Pre booking of additional features has been very inefficient, even after several emails and phone calls. The staff at front desk has been very nice, and helpful. Tennis court should not be even mentioned as the synthetic one is absolutely out of order, and it took more than week for the staff to locate a coach. My initial run 114 , was extremely uncomfortable with permanent noise and vibration coming from the spa. Really missing an andalucian grill and tendria for those who are not all in, and not part of a full group.

    Rocio and Juan at the front desk, Michele at the bar.

  • Reviewed: 11 October 2015

    9.6
    Super hotel in a very good location including 2 golf courses...
    • Leisure trip
    • Couple

    Super hotel in a very good location including 2 golf courses and excellent pool. Staff were outstandingly helpful in every department and food was very good and varied.

  • Reviewed: 29 August 2015

    6.3
    The food at this hotel is excellent
    • Leisure trip
    • Family with older children

    The rooms need up dating and could have been cleaner . The beds seemed old and we're not very comfortable .

    The food at this hotel is excellent Also we all had spa treatments which were very good

  • Reviewed: 20 August 2015

    10
    The hotel facilities are lovely.
    • Leisure trip
    • Couple

    Internet connection in our room was very poor. We were located at the end of a wing, perhaps the signal was not strong enough as internet did work well in the lobby.

    The hotel facilities are lovely. Staff is extremely kind, friendly and helpful. We felt welcome and truly enjoyed our stay. El Rompido village is also adorable and has great restaurants and food.

  • Reviewed: 3 August 2015

    5.8
    The hotel was set in beautiful grounds and had a nice pool.
    • Leisure trip
    • Couple

    Dinner was very, very poor for a supposed 5 star hotel. Dishes were clearly prepared in bulk and were not fresh. There was not a great deal of choice. There was one area cooking fresh pieces of meat (beef, lamb, pork etc) but the cuts of meat were of a terrible quality. The holiday was not the relaxing stay we had hoped for. During our stay the other guests were mainly large Spanish families who were extremely loud and disruptive, especially around the swimming pool. Despite complaints from several other guests the life guard did nothing to try and calm the noise levels. There is nothing around the hotel and the local town has nothing cultural besides a few small restaurants. The gym wasn't too bad in terms of cardio equipment, but the singular multi-function weights machine did not work properly and the entire room was like a sauna; no fans, no effective air-con.

    The hotel was set in beautiful grounds and had a nice pool. Breakfast was good, with a wide choice of foods, both hot and cold. The house wine was good and the bar made very nice cocktails, though they were not cheap (9-12 euros each). The hotel offered a free shuttle service to and from the closest town several times each day (5 minutes away). Hotel guests were also entitled to one free return boat trip each day from that town to the closest beach.

  • Reviewed: 11 February 2015

    9.6
    The nice and kind staff.
    • Leisure trip
    • Family with young children

    Was a bit harder to find than I would expect, but it was already night which is always more hard to navigate in a totally new location to me.

    The nice and kind staff. The Spa that allows children to use it with parents.The tasty decoration, from surroundings, to Hotel hall, corridors and specially room. Room is spacious, well heated, with one of most confortable and biggest beds I ever sleep in. The linels felt good, the pilows were just right, with diferent shapes and sizes. The architecture layout is very funcional and clever. One can say was done by a good architect for sure.

  • Reviewed: 1 May 2016

    8.8
    Beautiful surrounding and a beautiful and very spacious...
    • Leisure trip
    • Group

    Beautiful surrounding and a beautiful and very spacious hotel.

  • Reviewed: 26 April 2016

    9.6
    Thlis was our second time and was just as good as the first...
    • Leisure trip
    • Couple

    Nothing

    Thlis was our second time and was just as good as the first time. Staff friendly and helpfull. Very good value for money. Will be back.

  • Reviewed: 9 February 2016

    9.6
    endroit três sympatique.
    • Leisure trip
    • Couple

    endroit três sympatique.

  • Reviewed: 30 December 2015

    9.6
    Everything staff, room lovely, food good
    • Leisure trip
    • Couple

    Nothing

    Everything staff, room lovely, food good

  • Reviewed: 29 December 2015

    10
    Use of all facilities of hotel included in the price.
    • Leisure trip
    • Couple

    Nothing

    Use of all facilities of hotel included in the price.

  • Reviewed: 29 December 2015

    10
    Difficult to pick any one thing.
    • Leisure trip
    • Couple

    Difficult to pick any one thing.

  • Reviewed: 27 December 2015

    6.3
    Nothing for children
    • Leisure trip
    • Family with young children

    Nothing for children

  • Reviewed: 2 December 2015

    4.6
    Still waiting for a reply to the email that was sent on...
    • Leisure trip
    • Couple

    Still waiting for a reply to the email that was sent on 6/11/15 About 60 euros added to are Bill

  • Reviewed: 15 November 2015

    10
    Good quality hotel, great golf too!
    • Leisure trip
    • Group

    Good quality hotel, great golf too!

  • Reviewed: 4 October 2015

    8.3
    Well priced clean spacious hotel
    • Leisure trip
    • Family with older children

    Golf courses poor standard poor wi fi isolated location

    Well priced clean spacious hotel

  • Reviewed: 24 September 2015

    9.6
    Lovely bedrooms and balconies looking over the pool areas.
    • Leisure trip
    • Family with older children

    Evening meal was not to the standard of the rest of the hotel.

    Lovely bedrooms and balconies looking over the pool areas.

There are also 21 reviews without text. These impact the overall review score.

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