Cuesta de Gomerez 16, Granada City Center, 18009 Granada, Spain
#45 of 130 hotels in Granada
Guests' ChoiceBased on 451 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.6
Facilities
8.8
Staff
9.0
Value for money
8.5
Free WiFi
9.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 20, 2024
Jason
United KingdomExtremely well located. Very clean and modern.
Stayed in April 2024
Reviewed: April 19, 2024
Karen
United KingdomGreat location. Lovely,helpful staff. Clean & comfortable.
Stayed in April 2024
Reviewed: April 8, 2024
Martha
United States of AmericaEverything, location, nice staff, clean rooms and great breakfast.
Stayed in March 2024
Reviewed: March 27, 2024
Rparlette
United States of AmericaNothing. all was good.
breakfast was OK but not exceptional. Location was great. Room was small but we were able to control the heat, which was grat.
Stayed in March 2024
Reviewed: March 27, 2024
Juan
ChileNoise. Rooms at first floor is a bit noisy
Puerta de las Granadas is a nice place to stay, very well located, nice staff all in a modern fashion hotel and rooms.
Stayed in February 2024
Reviewed: March 20, 2024
Faull
United KingdomGreat small hotel. Terrific location for Alhambra. Just 15 mins or less to the Puerta Justica albeit uphill all the way. Very clean and breakfast was good.
Stayed in March 2024
Reviewed: March 19, 2024
Steven
United KingdomNo need for the Japanese style toilet.
Modern, clean, located near the Alhambra
Stayed in February 2024
Reviewed: March 16, 2024
Beverley
SpainWe booked a double room but had two single beds pushed together. It was cold in the room during the night. Not enough bedding
Location. Decor. staff
Stayed in March 2024
Reviewed: March 13, 2024
Laura
United States of AmericaCurvy staircase up to our riom.
Great location; 1/2 mile from Alhambra, steps from plaza and lots of restaurants. Good pre-visit communication/directions.
Stayed in March 2024
Reviewed: March 9, 2024
Lindsey
United States of AmericaWe had two twins pushed together and they kind of separated at times.
Wonderful location very close to Alhambra, plaza, restaurants and more. Staff were very helpful and the hotel had everything one needs. The gym is a little sad but welcome to have! The breakfast was actually okay despite the reviews here saying it’s horrible. Clean and comfortable room with NO SOUND from street when windows closed.
Stayed in March 2024
Reviewed: March 2, 2024
Huda
United KingdomGreat location and close to the main centre. Staff were all friendly and helpful. The hotel was really nice with lots of available facilities like a gym and massage if you wanted to book it. There was also a cute little reading area. Good breakfast. The room was really nice. The bathroom was beautiful. I was pleasantly surprised by how nice this place was. Also it's only a 5 minute walk away to the bus stop that takes you to the Alhambra. They also let me leave my luggage there whilst I spent the day looking at the sites.
Stayed in March 2024
Reviewed: March 1, 2024
Martine
United States of AmericaNothing.
Everything: it is very a comfortable place with a great atmosphere. The room itself was really nice with a small balcony overlooking the street. The personnel is really super nice and friendly, from the front desk people to the housekeeping staff as well as the restaurant servers.
Stayed in February 2024
Reviewed: February 20, 2024
Penny
United KingdomGreat location, perfect for seeing the main sights. Staff very friendly.
Stayed in February 2024
Reviewed: February 16, 2024
Paul
United KingdomUnfortunately, although February, the room was very warm and there was no way to cool it. We booked a Valentines Meal, the food and service were great, they made a special menu for us as we are both vegetarian, but it did not have a special Valentine's Day vibe.
The boutique feel and public areas, the breakfast and helpful staff. The restaurant food and service were very good too. The location for the Alhambra and the old city area was perfect.
Stayed in February 2024
Reviewed: February 14, 2024
Mary
IrelandRooftop terrace on 4th floor has a fabulous view of the Alhambra. Quirky internal patio on 2nd floor & library. Tranquil ambience pervades
Stayed in February 2024
Reviewed: February 9, 2024
Liyana
GermanyNothing.
They upgraded my room with no charge and it comes with a terrace. Everything in the room is modern and the best part is the fancy toilet. Used once in Japan. It was the best feature of the room! The location is everything. The personnel are warm and welcoming Nice rooftop.
Stayed in February 2024
Reviewed: February 5, 2024
Charles
IrelandNothing
Great location close to Alhambra and Old Town. Everything was top class. Will return.
Stayed in February 2024
Reviewed: February 1, 2024
Andrea
United States of AmericaExcellent location and quiet at night. Staff were available as needed
Stayed in February 2024
Reviewed: January 29, 2024
Mitchell
United KingdomBeds made in an unusual way. Shower was difficult to work out.
Near everything. Helpful staff. Comfortable and clean
Stayed in January 2024
Reviewed: January 29, 2024
Martin
GermanyThe roof-top restaurant is excellent - extraordinary dishes (e.g. raw tuna with almond on a slightly sweet waffle) to share. For breakfast I would recommend to look for somewhere else. Very good and quiet location ...
Stayed in January 2024
Reviewed: January 25, 2024
Raul
ItalyI did not detect anything negative. Gym could be a bit better - needs upgrading.
Location, interior, was clean, staff nice 👍
Stayed in January 2024
Reviewed: January 18, 2024
Michael
United KingdomPoor wi- fi kept dropping out. All the tv stations were in Spanish. The last 2 Andalucian hotels I have stayed in this month at least had BBC News.
Excellent location for train station and centre. The room and bathroom were clean. The bed was very comfortable and the surrounding outside area was quite.
Stayed in January 2024
Reviewed: January 8, 2024
Julia
United States of AmericaNothing
The vegan prix fixe new year's eve dinner was fantastic. It exceeded our expectations. The restaurant staff organized a wonderful evening of amazing food and festivities, capped off by joining the diners as we all ate our 12 grapes and watched the count on the TV. A memorable meal and celebration.
Stayed in January 2024
Reviewed: December 31, 2023
Miguel
United States of AmericaRoom layout was awkward ( shower). Bidet stop working.
The property was centrally located.
Stayed in December 2023
Westhalten, France
Petersburg, USA
Beysehir, Turkey
Playa del Cura, Spain
Egilsstaðir, Iceland
Rome, Italy
Lloret de Mar, Spain
Custonaci, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content