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Reviews of Aparthotel Quo Eraso

Ardemans, 13, Salamanca, 28028 Madrid, Spain

#327 of 1,034 Holiday rentals in Madrid

Guests' Choice

Review score

Based on 709 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8

  • Location

    8.3

  • Facilities

    7.7

  • Staff

    8.5

  • Value for money

    7.8

  • Free WiFi

    7.8

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Showing 1 - 70

  • Reviewed: 21 June 2018

    • Leisure trip
    • Couple
    • Standard Apartment (1 or 2 people)
    • Stayed 9 nights
    • Submitted via mobile

    No papertowels in the kitchen. Why the extra looking for the nyckel to the kitchenware. The bath should have a better antiskidd. The closet is a little too old .

    Stayed in June 2018

  • Reviewed: 17 June 2018

    • Business trip
    • Couple
    • Standard Apartment (1 or 2 people)
    • Stayed 2 nights
    • Submitted via mobile

    Hidden fees (ie safe key); Data privacy issue as employee wrote down by hand full credit card number in clear text on paper - Fraud risk.

    Good location, spacious room, parking garage available onsite (for a fee)

    Stayed in June 2018

  • Reviewed: 23 May 2018

    • Leisure trip
    • Solo traveller
    • Standard Apartment (1 or 2 people)
    • Stayed 1 night
    • Submitted via mobile

    Can't of anything bad to say about this hotel. Value for money for sure.

    Well located right next door to one of the cities underground stations. Clean and staffed with very helpful people. Secure parking in the cellar too, if you need it.

    Stayed in May 2018

  • Reviewed: 20 May 2018

    • Leisure trip
    • Couple
    • Standard Apartment (1 or 2 people)
    • Stayed 3 nights

    The air conditioner is not on until july!!!!! Is was very hot in the room in may, and if you open the window, there is a lot of noise. So not so easy to sleep, especially not in the weekends, with drunk noisy people in the streets until early in the morning. Also a bit expensive the parking. (22€)

    Stayed in May 2018

  • Reviewed: 11 May 2018

    • Business trip
    • Solo traveller
    • Standard Apartment (1 or 2 people)
    • Stayed 2 nights

    nothing to do with the property. The takeaway pizza place across the road had a waiting time of 1 hour and 45 mins to deliver a vegetarian pizza. :D

    the apartment was quite spacious and was cleaned meticulously. It is situated in residential area so gives you good feeling of living amongst the locals. It is 5 minutes away from the metro station giving you good access to city centre and airport.

    Stayed in May 2018

  • Reviewed: 4 May 2018

    • Leisure trip
    • Couple
    • Standard Apartment (1 or 2 people)
    • Stayed 4 nights
    • Submitted via mobile

    Wifi was little bit hard to connect. Signal was quite weak.

    Well organised and clean. Cleaning service is perfect. Absolutely resonable price. Very close to metro station. All staffs are completely welcome.

    Stayed in May 2018

  • Reviewed: 12 November 2017

    • Leisure trip
    • Group
    • Standard Apartment (1 or 2 people)
    • Stayed 1 night

    Everything was fine. The location is about 2-3 miles from the city centre and so taxis were generally required. Since we knew this before we went, we weren't too bothered. However, should you stay for several days, then the Metro system is excellent. It was just that taxis suited us better. Regretfully, our hotel rating was 8.8 instead of 9.5 as a result of the location rating, which is unfair to the hotel.

    Stayed in October 2017

  • Reviewed: 17 July 2017

    • Leisure trip
    • Couple
    • Standard Apartment (1 or 2 people)
    • Stayed 3 nights
    • Submitted via mobile

    See previous. Disliked the room and the facilities and liked the staff. Frankly the facilities were very second rate. We wished we had stayed elsewhere.

    The kitchenette was not operating fully as the hob when switched on caused the electricity to cut off for ALL the room, causing problems with our laptop. After several attempts by the sole receptionist we were told NOT to use the kitchen equipment. We nevertheless enjoyed our stay and the staff, although defeated by the inferior quality of the facilities, were kind and helpful.

    Stayed in June 2017

  • Reviewed: 3 July 2017

    • Leisure trip
    • Solo traveller
    • Standard Apartment (1 or 2 people)
    • Stayed 7 nights

    Cleanliness could have been better. Bathrooms are very old and dated. Hotel offers bathroom linen change only after 3 nights and bed sheet changes after 7 days - they should offer this every day for free in case customer needs it. The safe in the room was upon payment and not big enough. You have to clean your own kitchen facilities so bring dish-cleaning material yourself. Air-conditioning has only two settings (on and off).

    Great location. Good connections to all parts of the city by metro and taxi. Very helpful staff, very flexible and help with information. Great value for money. Overall very comfortable. Kitchen facilities were good.

    Stayed in July 2017

  • Reviewed: 27 June 2017

    • Leisure trip
    • Couple
    • Standard Apartment (1 or 2 people)
    • Stayed 3 nights
    • Submitted via mobile

    Great location in a quieter part of town,2 minutes from Metro. Very comfortable bed, clean room and facilities excellent for the price. Definitely recommend.

    Stayed in June 2017

  • Reviewed: 19 June 2017

    • Leisure trip
    • Solo traveller
    • Standard Apartment (1 or 2 people)
    • Stayed 4 nights

    No parking place, internet rather poor (at times not working at all, specially in the evening)

    Location very close to subway station, spacious, the little kitchen is very handy.

    Stayed in June 2017

  • Reviewed: 3 May 2017

    • Leisure trip
    • Group
    • Standard Apartment (1 or 2 people)
    • Stayed 3 nights

    Time for breakfast on holiday day was too late ( a quater past nine !!!). There wasn't tea & coffie set in our room .Also there was no blanket .

    The staff was very friendly and helpfull.

    Stayed in May 2017

  • Reviewed: 24 April 2017

    • Leisure trip
    • Couple
    • Standard Apartment (1 or 2 people)
    • Stayed 2 nights

    The hot water on the shower didn't work well.

    I liked the room. It's large and comfortable. Also location, it's steps away from subway and bus stop to historical center of the city (Plaza de España).

    Stayed in April 2017

  • Reviewed: 13 April 2017

    • Couple
    • Standard Apartment (1 or 2 people)
    • Stayed 2 nights

    Fully-equipped kitchen (everything is locked down in a cupboard, we got the key from the reception); Great location, just a few minutes walk from metro station; Friendly and helpful staff; All in all: great value for money. Yes, the room was a little bit worn out but bed/shower/kitchen was clean and fresh so we can't really complain.

    Stayed in March 2017

  • Reviewed: 18 December 2016

    • Leisure trip
    • Solo traveller
    • Standard Apartment (1 or 2 people)
    • Stayed 11 nights

    2 euros per day to use the in-room safe. Only sheets were available on the bed - there was no quilt, so had to use the blanket in the cupboard. No coffee machine provided in kitchen but many cafes in surrounding area.

    Big room. Friendly and helpful staff. Very close to metro with 3 lines. Supermarket and restaurants very close by. Quiet area at night. Kitchenette very handy for long stay.

    Stayed in November 2016

  • Reviewed: 27 August 2016

    • Leisure trip
    • Group
    • Standard Apartment (1 or 2 people)
    • Stayed 2 nights

    Kitchen facilities were not as adveritised. There was no coffee maker, no kettle, no cups/plates, no pans/utensils and no cutlery. Hence, the microwave and the hob were useless.

    Most staff members were friendly, approachable and helpful. Good value for money if you share the room.

    Stayed in August 2016

  • Reviewed: 14 August 2016

    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 2 nights

    Rooms are somewhat dated and can get noisy if facing the road

    Convenient location close to train station and bull ring. Female receptionists were friendly and helpful. Family rooms are huge.

    Stayed in July 2016

  • Reviewed: 27 June 2016

    • Leisure trip
    • Solo traveller
    • Standard Apartment (1 or 2 people)
    • Stayed 2 nights
    • Submitted via mobile

    It s far from the centre of Madrid and the museums, but the nice quarter of Salamanca begins on the other side of the street.

    The friendly staff, the good quality of the room, the proximity of a metro station,the fair price.

    Stayed in June 2016

  • Reviewed: 29 May 2018

    • Leisure trip
    • People with friends
    • Standard Apartment (3 people)
    • Stayed 4 nights
    • Submitted via mobile

    Value for money

    Location

    Stayed in May 2018

  • Reviewed: 7 May 2018

    • Leisure trip
    • Family with young children
    • Standard Apartment (3 people)
    • Stayed 3 nights

    very well located, closed to Metro and local restaurants and bakeries

    Stayed in April 2018

  • Reviewed: 11 January 2018

    • Family with young children
    • Standard Apartment (1 or 2 people)
    • Stayed 3 nights

    Sometimes the other guests were noisy during the night.

    Very good bed and good facilities :-).

    Stayed in December 2017

  • Reviewed: 19 December 2017

    • Business trip
    • Group
    • Standard Apartment (1 or 2 people)
    • Stayed 2 nights
    • Submitted via mobile

    Just the lack of a toaster.

    Very comfy bed, great location and very quiet. Lifts to all floors and garage.

    Stayed in December 2017

  • Reviewed: 5 November 2017

    • Leisure trip
    • Solo traveller
    • Standard Apartment (1 or 2 people)
    • Stayed 3 nights
    • Submitted via mobile

    close to the metro station Diego de Leon

    Stayed in October 2017

  • Reviewed: 1 November 2017

    • Couple
    • Standard Apartment (1 or 2 people)
    • Stayed 3 nights

    Very good conditions! - location - the room has a kitchen well equipped

    Stayed in October 2017

  • Reviewed: 2 October 2017

    • Business trip
    • Group
    • Standard Apartment (1 or 2 people)
    • Stayed 7 nights

    Everything

    Stayed in October 2017

  • Reviewed: 27 September 2017

    • Leisure trip
    • Couple
    • Standard Apartment (1 or 2 people)
    • Stayed 3 nights
    • Submitted via mobile

    Beds a little on hard side

    Close to family

    Stayed in September 2017

  • Reviewed: 20 September 2017

    • Business trip
    • Solo traveller
    • Standard Apartment (1 or 2 people)
    • Stayed 8 nights

    The location was very good, shops around it, safety, walking distance to the city center. The room was really nice, having all the facilities.

    Stayed in September 2017

  • Reviewed: 21 August 2017

    • Leisure trip
    • Couple
    • Standard Apartment (1 or 2 people)
    • Stayed 1 night

    Food was not included in the property

    Stayed in August 2017

  • Reviewed: 19 May 2017

    • Leisure trip
    • Solo traveller
    • Standard Apartment (1 or 2 people)
    • Stayed 1 night

    Old

    Excellent location, Friendly staff

    Stayed in April 2017

  • Reviewed: 13 May 2017

    • Leisure trip
    • Couple
    • Standard Apartment (1 or 2 people)
    • Stayed 3 nights

    Noisy bin men at 12am! (only one night)

    Location to shops and apartment was big.

    Stayed in May 2017

  • Reviewed: 22 February 2017

    • Leisure trip
    • Family with young children
    • Standard Apartment (1 or 2 people)
    • Stayed 2 nights

    Really comfortable Bed. Reception staff very helpful,

    Stayed in February 2017

  • Reviewed: 23 January 2017

    • Leisure trip
    • Family with young children
    • Standard Apartment (3 people)
    • Stayed 6 nights
    • Submitted via mobile

    The sofa bed is too short to fit a regular adult.

    Stayed in December 2016

  • Reviewed: 1 November 2016

    • Leisure trip
    • Couple
    • Standard Apartment (1 or 2 people)
    • Stayed 4 nights
    • Submitted via mobile

    No airconditioning

    Quiet location, spacious & clean room, cool to have ref and microwave, supermarket & restau nearby

    Stayed in October 2016

  • Reviewed: 15 October 2016

    • Business trip
    • Couple
    • Standard Apartment (1 or 2 people)
    • Stayed 10 nights
    • Submitted via mobile

    Good room size

    Stayed in October 2016

  • Reviewed: 2 October 2016

    • Leisure trip
    • Solo traveller
    • Standard Apartment (1 or 2 people)
    • Stayed 4 nights
    • Submitted via mobile

    Nothing not to like.

    Fantastic staff and location, will be going back,everything was excellent.

    Stayed in September 2016

  • Reviewed: 23 September 2016

    • Leisure trip
    • Couple
    • Standard Apartment (1 or 2 people)
    • Stayed 4 nights

    The room was really comfortable and clean. Staff was very nice and helpful. Location is convenient.

    Stayed in September 2016

  • Reviewed: 5 September 2016

    • Leisure trip
    • Couple
    • Standard Apartment (1 or 2 people)
    • Stayed 1 night

    We loved the kitchenette!

    Stayed in August 2016

  • Reviewed: 20 August 2016

    • Leisure trip
    • Solo traveller
    • Standard Apartment (1 or 2 people)
    • Stayed 1 night
    • Submitted via mobile

    Quite a lot of noise through the doors and walls

    The staff were really helpful and the room full of useful amenities. The bed was really comfortable

    Stayed in August 2016

  • Reviewed: 24 July 2016

    • Leisure trip
    • Couple
    • Standard Apartment (1 or 2 people)
    • Stayed 1 night

    kitchen ítems where no available, dishes and pans.

    I liked the space

    Stayed in June 2016

  • Reviewed: 30 June 2016

    • Leisure trip
    • Couple
    • Standard Apartment (1 or 2 people)
    • Stayed 2 nights

    Close to city, quiet, safe, close to metro, and 30 min to airport on metro.

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 1 May 2016

    • Business trip
    • Family with older children

    Detergent and a small sponge for dish washing should be provided. Guests have to purchase them.

    Beds were very comfortable. Wifi speed was excellent. Coffee perculator in the room is wonderful!

  • Reviewed: 21 April 2016

    • Leisure trip
    • Couple

    The rooms are somewhat old and show some signs of wear - nothing serious, though it would have been nice to have more plug sockets!

    Great location, close to metro and tons of bus lines as well as supermarkets and a range of restaurants. Staff was friendly and helpful. Kitchen fairly well equipped for light meals. Wifi worked well. All in all, great value for money.

  • Reviewed: 14 April 2016

    • Leisure trip
    • Family with young children

    If you're a light sleeper like me, take some earplugs. When people are walking in high heels across the floor upstairs, it's really loud and kept me awake. This didn't bother the rest of my party as they could sleep through any noise!

    Would definitely recommend. Really helpful and friendly staff. 2 minute walk to Metro station. Basic kitchen area, but perfect for preparing small snacks, tea etc. Comfortable beds and modern bathroom. Free Wifi.

  • Reviewed: 11 February 2016

    • Leisure trip
    • Solo traveller

    Despite a modern reception desk, the bathroom is very old style. Some tiles are even cracked. You need to give 20 euros as a guarantee to be able to use the kitchen tools.

    Very well connected with transportation, close to Diego de Leon metro. Lots of bars, grocery stores, hairdresser, nail salon around the hotel. Quiet area.

  • Reviewed: 5 December 2015

    • Leisure trip
    • Couple

    The decor was a little tired especially in the bathroom.

    I liked the space in the room, and the kitchenette. It was nice to have a sofa and table and chairs. It was also close to the metro station and lots of shops

  • Reviewed: 14 November 2015

    • Leisure trip
    • Couple

    The furniture in the room is very dated and worn-out: a broken wardrobe, torn curtains, etc The room was not cleaned properly, a layer of dust on the floor was never removed during our stay. The worst thing, however, is that you can hear EVERY sound your neighbors make: move a chair, put a cup on the table, talk, sneeze etc. It' s sooooo irritating especially at night

    The beds are very comfortable, long and steady which provides a good night sleep. Various kitchen utensils let us cook some light meals and enjoy them in the room when we got tired of the hustle and bustle of the city. The location is the best point: a pleasant 20 minutes walk to shopping centers near metro station Goya; close to the bus terminal where you take a shuttle to the airport; lots of cafes and bars around. Actually, for this price you could hardly get anything better! Recommend!

  • Reviewed: 4 November 2015

    • Leisure trip
    • Couple

    No dishes in the room, not even a couple of glasses, not a single plate! What for did we rent apartment with kitchennete if they don't provide dishes? Does the management really think that the guests are supposed to bring the dishes and pans/kattleries along with them while travelling?

    Good location, very clean, silent, big and comfortable beds - so perfect for resting

  • Reviewed: 5 August 2015

    • Leisure trip
    • Family with older children

    Misled on parking by English speaking staff member and the same staff member abusing us when enquiring about where to get Bullfight tickets,venting her personal opinion at work to customers.

    Central location..great city to explore and eat

  • Reviewed: 2 July 2015

    • Leisure trip
    • Couple

    When staying in a room with a mini-kitchen, I expect it to have some basic dishes and cookware to use. I only found four glasses to drink from.

    Lots of windows to get view of city, even though it is not in the Central City where the beautiful architecture is.

  • Reviewed: 14 June 2015

    • Leisure trip
    • Group

    WiFi could have been a bit better though and also the bed for the third person could have been more comfortable.

    The room was big and comfortable, it was clean. The location is quiet and it is well located just 1 minute from the metro station (Diego de Leon) - during the night the exit that is near to the hotel is closed, so you have to walk a couple of minutes more. From then on, the centre of Madrid is a few minutes away. It was the best value for money that we could find for the period of our trip, so I would recommend it to potential visitors.

  • Reviewed: 1 June 2015

    • Leisure trip
    • Couple

    Nothing!

    We have now stayed three times at the Quo Erasoand would not hesitate to stay here again and recommend it! Great location, great staff, great times. Metro, supermarkets, restaraunts and bars all in easy walking distance!

  • Reviewed: 14 May 2015

    • Leisure trip
    • Couple

    A minor point, but it would have been good if some tea, coffee and water (is the tap water safe?) were in the 'fridge to help with out late arrival.

    Good and spacious room with facilities.

  • Reviewed: 1 May 2015

    • Leisure trip
    • Couple

    Nothing!

    Efficient & friendly staff, good location - just 20-min bus ride from Atocha, then 1 minute away. Surprisingly quiet too. We only stayed a night, but would have liked to stay longer - would definitely return.

  • Reviewed: 5 May 2016

    • Business trip
    • Couple

    Maps could be provided.

    Lots of space for two persons. Did not feel cramped. Sofa and bed were comfortable.

  • Reviewed: 24 March 2016

    • Leisure trip
    • Couple

    Noisy construction work outside early in the morning

    Clean & tidy

  • Reviewed: 3 March 2016

    • Leisure trip
    • Couple

    expensive car parking

    with car parking

  • Reviewed: 3 February 2016

    • Leisure trip
    • Couple

    Everything was good!

  • Reviewed: 7 January 2016

    • Leisure trip
    • Family with older children

    Friendly staff, good location, nice room

  • Reviewed: 19 December 2015

    • Business trip
    • Group

    Very spacious rooms, definitely value for money, good location close to the metro. Windows that opened, sink, fridge

  • Reviewed: 5 November 2015

    • Leisure trip
    • Couple

    The bathroom should be deep cleaned.

  • Reviewed: 13 October 2015

    • Leisure trip
    • Couple

    nothing

    the great decorate apartment with great location and not far to the heart of Marid.Good kitchen .

  • Reviewed: 13 September 2015

    • Leisure trip
    • Group

    Location, público transportariam very close, quiet place.

  • Reviewed: 23 August 2015

    • Leisure trip
    • Couple

    Bed was not nice.

    Far from sol. But good location.

  • Reviewed: 18 August 2015

    • Leisure trip
    • Couple

    It needs maintenance

    Good value for money 5 minutes walk to bus station

  • Reviewed: 5 July 2015

    • Leisure trip
    • Family with young children

    The location, facilities, not worth for the money

    Nothing

  • Reviewed: 26 May 2015

    • Leisure trip
    • Couple

    None.

    Location, staff help and attitude, all facilities suited our needs, good price.

  • Reviewed: 29 March 2015

    • Leisure trip
    • Group

    Cigarette burn on bed cover.

    Location is central. Nice safe area. Easy accessible by metro. Friendly staff. Helpful. Handy kitchenette

  • Reviewed: 29 March 2015

    • Leisure trip
    • Solo traveller

    None.

    Great hotel overall. Very pleased.

  • Reviewed: 19 February 2015

    • Leisure trip
    • Group

    not really, the hair dryer did not work but they replaced it

    The staff were very helpful and nice.

  • Reviewed: 4 January 2015

    • Leisure trip
    • Couple

    The state of cleanliness

    The apartment

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