Ximenez de Enciso, 35, Old Town, 41004 Seville, Spain
#21 of 201 hotels in Seville
Guests' ChoiceBased on 2056 hotel reviews
9.1Cleanliness
9.5
Comfort
9.5
Location
9.8
Facilities
9.2
Staff
9.6
Value for money
9.0
Free WiFi
9.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 28, 2024
Emer
IrelandThe property was super clean, modern and the location was perfect, within walking distance of all the attractions.
Stayed in March 2024
Reviewed: March 28, 2024
Brendan
IrelandFinding it using hotel website directions
Excellent location great staff and superb accommodation
Stayed in March 2024
Reviewed: March 27, 2024
Mindaugas
LithuaniaNo complaints.
Hospitality, location, and facilities are excellent. Well worth the visit.
Stayed in March 2024
Reviewed: March 27, 2024
Gregory
SwitzerlandNoise from other rooms
Very comfortable good sized room. Great location
Stayed in March 2024
Reviewed: March 26, 2024
Nicholas
United KingdomNot a lot could have been better. We would definintely book here again if coming back to Seville.
The hotel was exceptionally clean and smelt great. The staff were very friendly and helpful. The room was very large and comfortable. The rooftop bar and pool were a bonus although we ended up not using the pool. The location was wonderful for the Cathedral, Real Alcazar, and most of the other things we wanted to see were only a 10-15 minute walk away.
Stayed in March 2024
Reviewed: March 25, 2024
Ailin
IrelandNothing
Laura
Stayed in March 2024
Reviewed: March 25, 2024
George
United States of AmericaIf there was anything that was a negative it may have been the steps that are in the front of the hotel. A ramp would have been nice. Yes we are not as young as we once were.
From our stepping out of the taxi to our departure time the staff were fantastic. Our room was quite and roomy. We were even given a bottle of champagne one evening. Wow that was unexpected but it sure impressed us.
Stayed in March 2024
Reviewed: March 24, 2024
Lan
United States of AmericaNone
Very good location and stylish also excellent breakfast
Stayed in March 2024
Reviewed: March 23, 2024
Emma
United KingdomNothing
Room - comfortable and good size Breakfast - excellent choice Roof top terrace Complimentary bottle of fizz - a lovely touch Location and parking being available
Stayed in March 2024
Reviewed: March 22, 2024
Gary
New ZealandOnly very minor comment is that more storage space in bathroom would have been welcom
The staff were exceptionally friendly and helpful. Location was excellent- just 10.minutes or so walk from cathedral and Alcazar but free from lots of through traffic .a very pleasant ambience. Room was very good size and extremely comfortable for our 5 day stay Fresh bottled water supplied each day and room was automatically cleaned daily. Very large and comfortable bed.
Stayed in March 2024
Reviewed: March 22, 2024
John
United KingdomNothing
Location of hotel. Quality of room. Quality of breakfast
Stayed in March 2024
Reviewed: March 21, 2024
Anna
SwedenWifi was patchy. And I did not like having to choose a breakfast slot. When I'm on holiday, I don't want to have fixed eating times.
I really liked the hidden little terrace we had. I also liked the hotel's roof terrace bar offering beautiful views over Sevilla.
Stayed in March 2024
Reviewed: March 21, 2024
David
United KingdomAll good!
Room S11 cosy, clean, and with a great view across the plaza/ restaurants. Complementary bottle of bubbly was a lovely touch. Have stayed before and will stay again. Lovely hotel, great location, rooftop bar and pool area is a bonus, and staff always helpful, polite and accommodating. Can't wait to return!
Stayed in March 2024
Reviewed: March 20, 2024
Arvine
United KingdomNo criticisms at all.
The breakfast offered an excellent choice, food intolerances were easy to manage because there were so many options. Really polite and efficient serving staff.
Stayed in March 2024
Reviewed: March 20, 2024
Clare
IrelandI did not know the pool was closed until I got there. We had all our swimming gear with us.
The solarium and rooftop bar. The breakfast was great and the staff there were lovely and Fernando .. he may have been the manager … he was lovely to the quests and also to his staff… which I like to see. The reception staff were very nice and friendly - except unfortunately the blonde lady receptionist who never smiled at any of the quests … looked disinterested which was a pity.
Stayed in March 2024
Reviewed: March 19, 2024
Rebecca
United KingdomNothing, only scored 9 as the pool was out of action but otherwise perfect
Loved everything about this hotel, it was very chic, in an amazing location and was so nice to turn up in our hire car and for the parking to be taken care of for us. The roof terrace was really lovely and so nice to be upgraded to a room with our own little terrace. Can’t wait to come back !
Stayed in March 2024
Reviewed: March 19, 2024
Paul
United KingdomThe only minor complaint was the shape of our room. It was L-shaped with a door / window at one end. Otherwise, very clean, quiet and well appointed
Excellent location for accessibility to historic area. Very attentive and helpful people in reception. The most efficient and helpful team in the breakfast room. Nothing was too much trouble.
Stayed in March 2024
Reviewed: March 18, 2024
Sue
United KingdomNothing
Great location within walking distance of major attractions. Beautifully appointed hotel with spacious communal areas and a delightful solarium and rooftop bar . Staff couldn’t have been more obliging and efficient.
Stayed in March 2024
Reviewed: March 18, 2024
Lorraine
United KingdomThere was nothing I didn’t like
I was recommended to this hotel and it didn’t disappoint me. The location was perfect with everything to offer, the roof terrace with pool was a bonus.
Stayed in February 2024
Reviewed: March 17, 2024
Clare
United KingdomThe location is prefect for exploring Seville. The room was to a very high standard, clean and a very comfortable bed. The selection at breakfast was delicious and staff were always on hand if you had any questions.
Stayed in March 2024
Reviewed: March 17, 2024
Ann
United KingdomCould have stayed longer and all good.
Staff pleasant and very helpful spent a lot of time helping me access internet . Room and bathroom excellent with lots of toiletries. The location was perfect for sightseeing and also restaurants near hotel were excellent. The breakfast was excellent ,lots of choice ,fresh fruit and also supplied gluten free rolls. Lovely terrace on the roof where you could relax and have a drink.
Stayed in March 2024
Reviewed: March 17, 2024
Katharine
United KingdomWe like to sleep with the window open however if you stay at the front of the hotel there is far too much noise with the bars and the bin men working through the night 2-3am. We had to use the aircon which was not very cool
Great location, the room was big for a standard double. The breakfast was excellent. Everywhere you went in the hotel it was kept clean and tidy. The staff couldn’t do enough for you.
Stayed in March 2024
Reviewed: March 16, 2024
Alana
AustraliaWe were not told that the pool was closed on check-in. We were disappointed to hear that it was closed for the majority of our stay. The snacks available at the snack bar were minimal, however, fine enough. The shower head leaked and sprayed all over our bathroom. The fridge was also quite dirty and did not fit full size bottles of water very well.
The location was excellent. The staff were kind and helpful. The breakfast buffet was also great.
Stayed in March 2024
Reviewed: March 14, 2024
Whitney
United States of AmericaAbsolutely nothing. What a great hotel! We will be back!
We took the train from Madrid and grabbed a taxi to the hotel. It was my Mom's birthday and they saw that from her passport and without my knowledge sent our room a bottle of bubbly to celebrate! Wonderful customer service and so helpful with holding our luggage before and after checkout!
Stayed in March 2024
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