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Reviews of Hostal Rofer 1 stars

Toledo, 94 - 2º, Madrid City Centre, 28005 Madrid, Spain

#112 of 372 B&Bs and Inns in Madrid

Guests' Choice

Review score

Based on 409 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    7.7

  • Location

    9.1

  • Facilities

    8

  • Staff

    9.4

  • Value for money

    8.2

  • Free WiFi

    8.8

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Showing 1 - 41

  • Reviewed: 12 September 2018

    10
    Clean and comfortable place to stay.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights

    Clean and comfortable place to stay. The room is small but I didn't find it inconvenient. Staff are very helpful and accomodating. Great location within a walking distance to most places you'd want to visit in Madrid. Handy public transport and shops. I would definitely stay again.

    Stayed in August 2018

  • Reviewed: 7 September 2018

    8.3
    The room is small but quite ok for one night, good air...
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No complaints.

    The room is small but quite ok for one night, good air conditioning. Very clean and the bed was very comfortable. The host was very nice and helpful.

    Stayed in September 2018

  • Reviewed: 2 July 2018

    2.5
    “Place that should be closed”HORRIBLE
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights

    Wifi was down. The toilets are in need of an upgrade and more cleaning Rooms smell very badly, dirty and full of Antscockroach and Ants and other Insects The Bed was very hard and the walls are very thin that you can hear every word from the other rooms! The room was identical to that of a prison cell, avoid this hotel at all costs. The staff were rude and didn't speak a word of English, the corridor is falling through. I stayed one night as we arrived at 12pm and then moved immediately the next morning. Hotel from hell

    !!!!!Seien Sie vorsichtig, sie werden Geld von Ihrer Kreditkarte nach Ihrem Aufenthalt berechnen ( Betrug . !!!!! Be careful they will charge Money from your Credit Card after your Stay . !!!!!

    Stayed in June 2018

  • Reviewed: 20 June 2018

    7.9
    The staff was great!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The room was very small with a tiny table. But the bathroom was great. It would be nice to have a bathroom mat for the floor , and maybe in a future a fridge in a common area for all the guests. Just an idea:) Also dark curtains would be great.

    The staff was great! Very clean place.

    Stayed in June 2018

  • Reviewed: 19 March 2018

    9.2
    The room was fairly small but quiet, neat and clean;
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was fairly small but quiet, neat and clean; bathroom was of normal size and also nice and clean. The staff were super accomodating and courteous. The location was perfect for exploring the city and easily accessible from the airport by metro. I'd recommend.

    Stayed in March 2018

  • Reviewed: 12 March 2018

    9.6
    Recommended!
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights

    The size of the room was optimal for one person. I guess two people should really love each others not to find it a bit small.

    Very cosy, clean, and the stuff is friendly and helpful. Good mattress. Great location. I was fully happy with my stay there.

    Stayed in March 2018

  • Reviewed: 6 November 2017

    7.1
    Very helpful and kind staff.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very small room with tiny bathroom. The bed was also too small for 2 people. Noisy at night because of bars nearby.

    Very helpful and kind staff. Good location.

    Stayed in October 2017

  • Reviewed: 4 November 2017

    10
    Amazing location
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The walls of the room are thin, so sometimes you can hear the people form the room next door or the in the hallway. But the hostal is generally quite anyways, so it's definitely not a deal breaker.

    Very clean and comfortable and in a great location! Walking distance to the main city centre and Plaza Mayor. All the staff were very helpful and friendly. The day before I checked in they touched base with me to ask if I needed any help in getting to the hostal or any other questions I may have prior to my arrival. Such amazing hospitality. I will definitely book again if every I return to Madrid. Thank you for the pleasant stay Hostal Rofer!!

    Stayed in October 2017

  • Reviewed: 26 September 2017

    8.8
    short stay in Madrid
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    could not find any faults

    Good location, the guys were helpful. Comfortable and quiet room, good ensuite. Hotel on upper floors of building with key access. breakfast not available but there are numerous nearby cafes. This was a pleasant little place to stay for a few days and only a 10 minute walk to the centre.

    Stayed in September 2017

  • Reviewed: 27 August 2017

    10
    perfect
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    nada

    it's at the center, near the metro station, bars, groceries & other shops. staff is very kind, the room is clean, complete & quiet. value for money is really good! highly recommended

    Stayed in August 2017

  • Reviewed: 6 July 2017

    10
    Amazing place
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    They would offer breakfast?

    I like the fact that Isabel and Ivan were so kind and helpful to us,they went above and beyond to Make us feel like we were home,the place is clean location is great I would recommend this place to everyone that comes to Madrid,THANKS ISABEL AND IVAN!!!!!great job!!!

    Stayed in July 2017

  • Reviewed: 20 June 2017

    10
    Super value for money.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Convenient location and good security and. Very clean,quiet so you can sleep peacefully as well as quiet A/C.. staff are friendly and helpfulll. A short walk to restaurants and cafe's and easy walking distance to Plaza Mayor.

    Stayed in June 2017

  • Reviewed: 31 May 2017

    9.6
    the perfect location
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom is too small,but the rest was super.

    There was 2 brothers they were really nice with us. Thank you for the services Sherman and Juan Carlos.Room 8 from 27 to 30 june 2017.

    Stayed in May 2017

  • Reviewed: 15 May 2017

    8.3
    Excellent service and clean
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The building is old and room area is rather small but suitable for those who travel light. If you have a lot of things to lay over, you will find insufficient desk surface.

    Ivan, one of the hostal in charge, was extremely helpful. He offered help proactivley and was super polite and friendly! Location is good; bed is comfortable; things are clean.

    Stayed in May 2017

  • Reviewed: 8 May 2017

    10
    Perfect hostal in the centre of Madrid!
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 4 nights

    There is nothing,that I don't like.

    This was the first time I book a hostal and it was great.The location is perfect-exactly 10 minutes walk to the Plaza Mayor and 15 to the Royal palace.There are a lot of shops,bars and restaurants in the neighbourhood. The room was great with a small terrace looking at the main street of the area.It was very clean and comfortable. And finally the staff-I saw two boys and a woman at the reception.All three of them spoke english and are amazingly charm and helpful(arrange our airport transfer and give us useful tips which places to see and restaurants to go).They do their best to make your stay in Madrid as good,as possible. I highly recommend this hostal.If I visit Madrid again,I will definitely stay here again.

    Stayed in May 2017

  • Reviewed: 27 April 2017

    10
    Beautiful Madrid!!!
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Everything was amazing)) very comfortable clean with the best location in Madrid and awesome stuff)) Thank you very much Ivan and Iñaki)) you are great!!!

    Stayed in April 2017

  • Reviewed: 14 April 2017

    7.9
    Never stayed in a hostal before so didn't know what to expect.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    It needed some updating but as we have never stayed in a hostal before we did not know what to expect. The rooms were very small but for a short stay it was ok.

    It was a hostal and we expected it to be basic so we're pleased to have an ensuite toilet and shower. The staff were brilliant for information and helpfulness

    Stayed in April 2017

  • Reviewed: 8 February 2017

    8.8
    Great location, modest price and very helpful staff
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights

    Wifi was not reachable in the room, but at the corridor it was ok

    Guy at the reception was super helpful and gave us a lot of helpful tips. He offered help even before we reached his place (for example how to get there in the easiest way).

    Stayed in February 2017

  • Reviewed: 26 January 2017

    9.2
    Everything nice, excellent staff, a little bit to small rooms
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The rooms were cozy and provided what you needed but could have been a little bigger.

    The staff was really excellent. It was allways willing to help if you had any questions and also provided good help. It was clean so nothing to complain there. Location was really central at least for us(difficult to say because some sight were really near like plaza mayor or a street with restaurants/bars others were a little further away like the three big museums. If you like walking or want to use the public transportation it's no issue at all. Madrid is huge you cannot have a location which is near to everything.

    Stayed in January 2017

  • Reviewed: 10 October 2016

    7.5
    Staff that makes a difference
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    The noise was considerably strong in the building, could hear people go up and down the stairs

    Very nice and helpful staff: can answer any questions about Madrid and always ready to help

    Stayed in October 2016

  • Reviewed: 5 October 2016

    9.6
    Exceptional stay!
    • Leisure trip
    • Family with older children
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Wifi was difficult to access in room. Bathroom was a little too small.

    The family owners were incredibly helpful and supportive during our stay. The owners sons speak excellent English and are able to help as needed. The hostal was very clean, very secure and is close walking proximity to the town centre and surrounds. Many affordable restaurants/cafes nearby. Would highly recommend staying here.

    Stayed in September 2016

  • Reviewed: 1 September 2018

    7.5
    Amazing shower with extremely helpful staff
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Very Small Room

    Amazing shower with extremely helpful staff

    Stayed in August 2018

  • Reviewed: 30 July 2018

    8.8
    Nice !
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Rooms a little bit small.

    Location is good, close to metro station and walking distance to city centre. Nice receptionist!

    Stayed in July 2018

  • Reviewed: 10 July 2018

    9.6
    Staff was very kind and helpful.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff was very kind and helpful. Room was small but clean and quiet.

    Stayed in June 2018

  • Reviewed: 5 May 2018

    9.6
    Iñaki on reception was amazing
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lack of facilities, in room basic but more tham adequate for a couple of nights

    Location, cleaniless and the staff

    Stayed in May 2018

  • Reviewed: 3 May 2018

    9.2
    Friendly, helpful owner who speaks English
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    No food provided as per details

    Stayed in May 2018

  • Reviewed: 17 April 2018

    5.8
    Not worth for the money they charge
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Unfriendly staff. No vending machines of any kind.

    Clean and comfy (though small) room.

    Stayed in April 2018

  • Reviewed: 30 March 2018

    10
    Great place from which to explore Madrid!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Good location, lovely staff, and clean room with everything we needed.

    Stayed in March 2018

  • Reviewed: 6 December 2017

    10
    Best location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Mr Iñaki & other staff members were very helpful. Mr. Iñaki shared very usefull information about the nearby area which saved our lot of time.

    Stayed in December 2017

  • Reviewed: 1 December 2017

    10
    Brilliant place to stay. Perfect location for everything
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    the lift was small

    clean hostal. modern Memory foam beds more like a hotel friendly, helpful staff

    Stayed in November 2017

  • Reviewed: 23 November 2017

    8.8
    Best location in Madrid, great value for money. Clean installations and friendly staff.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    No heating or I couldn't find it, but was not really needed. Also a bit of cigarette smoke coming from the outside, unavoidable but not nice.

    Stayed in November 2017

  • Reviewed: 9 October 2017

    8.8
    Close to everything!
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights

    Close to everything! Friendly and helpful staff, great for solo travellers!

    Stayed in September 2017

  • Reviewed: 6 June 2017

    7.5
    Cheap cheerful clean accommodation .
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Ensuite very small. Room pretty basic .entrance to property can be a bit off putting.

    Excellent location staff very helpfull

    Stayed in June 2017

  • Reviewed: 18 May 2017

    7.5
    Goo price/quality ratio.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights

    Rooms are not really spacious

    Perfect location. Very close to the metro, easy to find. Good price/quality ratio.

    Stayed in April 2017

  • Reviewed: 14 May 2017

    8.3
    I really apreciate It. Thanks.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The Bath Room shower It was very small. To small for a tall person. No confortable.

    Stayed in May 2017

  • Reviewed: 26 April 2017

    10
    very friendly staffs!
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights

    very friendly staffs! willing to meet them again!!

    Stayed in April 2017

  • Reviewed: 12 April 2017

    10
    Another great stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to dislike

    Everything! Ivan at reception is really efficient and friendly

    Stayed in April 2017

  • Reviewed: 23 January 2017

    8.3
    The staff was super nice and helpful.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights

    The wifi would work sometimes and other times would be down for hours.

    The staff was super nice and helpful. The rooms were nice for the price.

    Stayed in January 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 17 May 2016

    8.8
    - Location is awesome
    • Leisure trip
    • Couple

    - Walls are too thin so we could hear everything from the corridor and from the rooms near by.

    - Location is awesome - Place is clean and nice - Recently renovated - Nice and kind staff - Small but comfy bed

  • Reviewed: 3 May 2016

    7.9
    Location is fantastic, right at the heart of the Old Madrid.
    • Leisure trip
    • Family with older children

    After the first night the room wasn't cleaned and towels not replaced because we forgot to put the red/green card outside the door. They should have explained this better to avoid disappointment. The rooms should have some coffee/tea facilities (since breakfast is not included) and a mini-fridge. That would make the visitor experience much more enjoyable.

    Location is fantastic, right at the heart of the Old Madrid. The staff is kind, helpful and really friendly. The rooms are small but comfy, showers are really good and beds are very comfortable too. This place has got plenty of potential! I'm sure the two brothers who own it, Ivan and Inaki, would make wonders!

  • Reviewed: 16 May 2016

    9.2
    Confortable room, the staff is very friendly and the...
    • Leisure trip
    • Couple

    The heating in the room is limited

    Confortable room, the staff is very friendly and the location is awesome

There are also 19 reviews without text. These impact the overall review score.

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