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Reviews of Rondo 4 stars

Avenida de Tirajana 38, 35100 Playa del Ingles, Spain

#141 of 166 hotels in Playa del Ingles

Guests' Choice

Review score

Based on 28 apartment reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8

  • Location

    8

  • Facilities

    7.3

  • Staff

    8

  • Value for money

    8.1

  • Paid WiFi

    2.5

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Showing 1 - 11

  • Reviewed: 11 May 2018

    • Leisure trip
    • Solo traveller
    • Double Room (2 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    Food wasn’t great, reception and earing areas are a bit run down looking, staff were friendly but not very helpful.

    Nice big room with fridge and lots of wardrobe space

    Stayed in May 2018

  • Reviewed: 6 March 2018

    • Leisure trip
    • Couple
    • Double Room (2 Adults)
    • Stayed 5 nights
    • Submitted via mobile

    How's this rates 4 star is baffling. I've stayed in better 2 star properties in the same area for a fraction of the cost. Rooms are dated bit quiye wrll equipped particularly in respect of a decent fridge and having a kettle. Staff (reception) have a 'couldn't care less' attitude and are desperately in need of improvement. Food is ok, tolerable at best but not nearly as good as other 4 star propertoes stayed in whilst in Playa Del Ingles. Pool area in main part tiny. However the pool area over the road is significantly better. Cleaning standards decent. Cleaning staff pleasant and polite. Would never remotely consider staying here again, there's FAR better nearby.

    Good location close to everything.

    Stayed in March 2018

  • Reviewed: 23 November 2016

    • Leisure trip
    • Solo traveller
    • Double Room (2 Adults)
    • Stayed 10 nights

    Hotel seems to be more for older couples. No room service or snacks at pool. Everything works on deposit such as room safe, tv remote and pool towel. Room was very noisy (on the street side).

    Location is good, close to everything in playa del ingles.

    Stayed in November 2016

  • Reviewed: 11 November 2016

    • Leisure trip
    • Couple
    • Double Room (2 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Room not made up on the second day or cleaned. The food was poor, wouldn't recommend all inclusive at all. Staff impatient and not friendly. Poor service, running out of glasses in the afternoon. Run out of cups in the morning. No coffee / tea in the room. No remotes for air on or TV.

    The room was very good and clean on arrival.

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 14 July 2015

    • Leisure trip
    • Group

    The reception staff were very friendly, but the waiting/bar staff were a different kettle of fish. I was always kept waiting at the bar and almost made to feel like I shouldn't be asking for a drink, even though it was free as we were all-inclusive. The waiting staff in the restaurant weren't much better - example; there were four of us that went down for lunch, but there were no tables of four left in the dining room. we asked if we they would open the adjoining room, which had tables laid up ready for diners, but were told no. we then had to sit at two separate tables.

    Rooms looked recently renovated and were clean and tidy. Liked how there was multiple swimming pools you could use.

  • Reviewed: 1 March 2016

    • Leisure trip
    • People with friends

    Staff seem to have fallen into a routine. Check in time on booking.com say 12, but in reality is 2pm, had to wait.

    Good location

  • Reviewed: 10 February 2016

    • Leisure trip
    • Couple

    TV did not work, expensive internet connection, AC did not work, no lock on the safe. ...

    Nice and friendly staff!

  • Reviewed: 9 February 2016

    • Leisure trip
    • Couple

    Too much ordinary food-less variety and better quality would improve it. Tiles around pool slippery when wet.

    Very helpful receptionist in Luci

  • Reviewed: 10 October 2015

    • Leisure trip
    • Couple

    Great Location, Friendly staff Perfect

  • Reviewed: 15 September 2015

    • Leisure trip
    • Group

    Lighting in Bathroom a little Dim

    Friendly helpful staff always willing to help which makes the stay more pleasant

  • Reviewed: 23 May 2015

    • Group

    Every think can't fault any think staff was really nice

There is 1 review without text. This impacts the overall review score.

Showing 1 - 11

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