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Reviews of San Carlos 4 stars

Solsones 19, 17480 Roses, Spain

#36 of 39 hotels in Roses

Guests' Choice

Review score

Based on 836 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    7.5

  • Location

    7.4

  • Facilities

    7.5

  • Staff

    8.3

  • Value for money

    7.2

  • Free WiFi

    4.5

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Showing 1 - 37

  • Reviewed: 16 September 2018

    7.9
    On of the few hotels that allows dogs although not allowed...
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights

    Rude staff in the buffet area. That was the only pain point of our stay and unfortunately we bumped into the same staff during breakfast and dinner.

    On of the few hotels that allows dogs although not allowed in the bar area or close to the pool. The pool is big and ideal if one wants to swim a few rounds. Very comfortable beds.

    Stayed in September 2018

  • Reviewed: 8 August 2018

    5.4
    The breakfast was really good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room was small, the furniture old, the air conditioning wasn’t working properly. The WiFi wasn’t working in our room (second floor). Parking was in a dirty yard. Definitely not a for stars hotel

    The breakfast was really good

    Stayed in August 2018

  • Reviewed: 16 July 2018

    7.5
    Good hotel for Roses IF you have a car.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    No WiFi in the bedrooms, strange - as we had it in the other three hotels in which we stayed on this holiday. No sun umbrellas at the pool in 30 degree heat! Thankfully there was a shady tree under which was a very popular shady sunbathing area! We reported that our own umbrella blew off our balcony and two days later it STILL hadn’t been returned to us. Finally, the hotel is quite far from the beach/town Centre, and not on a route that might be walked, the roads are too busy. A car is essential. Bookings.com need to make this clear to its customers.

    Amazing pool, good hotel, fabulous breakfasts with freshly cooked eggs, bacon or pancakes! Delicious breads too. Plenty of sun beds .... availability all day. The hotel accommodated is in a room with a very sunny balcony as requested. Sun there all day.

    Stayed in July 2018

  • Reviewed: 15 July 2018

    7.5
    The pool was amazing.
    • Leisure trip
    • Family with young children
    • Triple Room (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    The bed was too hard.

    The pool was amazing. And they put two pillows per person which is great. And you can stay after the check-out in the building.

    Stayed in July 2018

  • Reviewed: 28 June 2018

    10
    We rely on calm atmosphere, great service and amenities, friendly staff! Situatio
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing!

    We always choose San Carlos when visiting Roses 1/2 times each year. Never fails to impress us. Staff friendly and welcoming. Amenities wonderful, the pool is the best we've ever seen - a star attraction for us. Views to coast - never fail to delight. Parking easy and safe. Breakfast amazing and staff work hard to ensure everything is done well and for our comfort. Would not hesitate to recommend friends to stay there. In fact already have! Being in countryside just outside of main town is a real plus too. We visit off main season normally but Roses in season is quite noisy - great to have a short drive to a calmer atmosphere - suites us completely. Looking forward to our next visit in September - hopefully!

    Stayed in June 2018

  • Reviewed: 14 October 2017

    9.6
    Nice hotel resort with amazing views of the hills of the spanish french border.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    San carlos hotel is situated in a quiet area, 2 miles north of Roses harbour.. I advise you get a car from gerona airport, or get a transfer to the hotel.. The wifi only works in the hotel reception and the swimming Pool area.. the wifi does not work in the hotel bedrooms

    The staff were very welcoming and helpful. Breakfast was a buffet breakfast and was fantastic. The main swimming pool Is huge and is perfect for families and kids. There is also a gym with a small indoor pool.. there is a gravel football pitch and tennis court..

    Stayed in October 2017

  • Reviewed: 30 July 2017

    6.3
    Good breakfast, bad wi fi, its not a 4 star hotel for sure!
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    In first place the wi fi didn't work anywhere!!!! Only in the lobby, and i doesn't hace cellphone reception in the the rooms either. The hotel doesn't provide shampoo and conditioner and the say they are a 4 stars hotel!!!!!! INCREDIBLE!!!!!!!!!!!!

    The hotel was good, the restaurant had many gluten free options! My daughter was really happy! The breakfast was very good. The pool was great also.

    Stayed in July 2017

  • Reviewed: 30 July 2017

    10
    Almost perfect!
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Rooms are not fancy but, honestly, when you are on a summer holiday, you don't really care as long as they are clean and comfortable (as they are). Nevertheless, there is no refrigerator in the room which is quite upsetting. Also, wifi is not available in the rooms.

    It's the second year in a raw that I spend my holidays at San Carlos'. It's not in the city center and at night it's very quite. It only takes 5 minutes by car to get to the center. Air conditioning works perfectly and the rooms are very clean as the whole hotel. You may spend time by the pool or play tennis or basketball of soccer... there's a mini golf, a playground for kids and many other facilities. One big plus is the buffet! Plenty of food of good quality and the price is way below the average price in roses. Another big plus for the staff!!! Everyone is just as nice as possible and ready to help and to give good advices. Two thumbs ups for the pool bar/restaurant: they are always smiling and very professional and kind (especially Sawsan, who works super efficiently and is just great)!

    Stayed in July 2017

  • Reviewed: 15 June 2017

    10
    Beautiful hotel suitable for couples and families
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The room had a large balcony with patio furniture overlooking a large very clean pool. Food was excellent. Staff were very friendly, and spoke very good English. Excellent location on a quiet part of the Costa Brava.

    Stayed in June 2017

  • Reviewed: 6 June 2017

    7.1
    Breakfast buffet was great to start your day.
    • With a pet
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    absence of the door signs in order to have peace and quiet. Aside from that, the cleaning ladies started to knock on our door at 9.30am on Saturday morning. I explained the they need to come back in 1h and they knocked on the door 3 times within that hour. It's like living with my parents again... This repeated the following day.

    Breakfast buffet was great to start your day. The pool is big and ideal for training!

    Stayed in June 2017

  • Reviewed: 8 May 2017

    7.1
    Nice facilities, but poor service.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Indoor pool was not very warm. Dogs by the pool area.

    Customer service was very poor. Reception not good with offering recommendations for meals. Evening reception was very rude. Impossible to get extra towels for pool and very rude attention to the matter. When towels requested, reception told me it was not their problme and they could not offer me an extra towel.

    Stayed in May 2017

  • Reviewed: 13 September 2018

    7.5
    Good food !
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Good food !

    Stayed in September 2018

  • Reviewed: 5 September 2018

    8.3
    Good R & R - resort like
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    The pool. The attached cafe.

    Stayed in September 2018

  • Reviewed: 4 September 2018

    8.8
    Comfortable, clean,and great customer services particularly by Nicolas
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No WI-FI in the room.

    Room very comfortable and clean, big bed. Nice and a lot of choices for breakfast

    Stayed in September 2018

  • Reviewed: 16 August 2018

    7.9
    Lovely views of the mountajns from the pool.
    • Leisure trip
    • Family with young children
    • Quadruple Room (2 Adults + 2 Children)
    • Stayed 7 nights
    • Submitted via mobile

    Would have been nice to have water in rooms.

    Lovely views of the mountajns from the pool. Great pool worth swimming in.

    Stayed in August 2018

  • Reviewed: 4 June 2018

    7.1
    Great breakfast buffet
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Decoration from 80's

    Amazing buffet and swimming pool

    Stayed in June 2018

  • Reviewed: 19 October 2017

    7.5
    pleasurable, restful and enjoyable.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Our room was Smokey.

    We loved the swimming pool and friendly staff at the hotel

    Stayed in September 2017

  • Reviewed: 7 September 2017

    7.9
    Nice and quite stay
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Breakfast was very good, having several choices

    Stayed in September 2017

  • Reviewed: 5 September 2017

    9.6
    Thoroughly enjoyed and will return
    • With a pet
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Couches in the evening sitting area. Space for adults. Children noisy playing pool.

    Olde worlde glamour

    Stayed in September 2017

  • Reviewed: 27 August 2017

    6.3
    swimming pool
    • Leisure trip
    • Group
    • Quadruple Room (2 Adults + 2 Children)
    • Stayed 4 nights

    the beds

    swimming pool

    Stayed in August 2017

  • Reviewed: 10 August 2017

    7.9
    VERY far away from the town centre.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    VERY far away from the town centre. You need to get a taxi there and back every day.

    Stayed in July 2017

  • Reviewed: 14 July 2017

    6.7
    Decent breakfast
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    Noisy room Hard very short bed

    Decent breakfast 24 hour reception Nice Staff

    Stayed in July 2017

  • Reviewed: 29 May 2017

    7.9
    tres correct
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Buffet léger

    Stayed in May 2017

  • Reviewed: 10 October 2016

    6.7
    Too far from resort.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Wifi only in reception. Car park is unsurfaced.cannot get car to front door, drag from car park.

    Infinity pool, beds comfortable, quality interior.

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 1 September 2015

    4.6
    nice swimmiwing pool, good breakfast, close to supermarket...
    • Leisure trip
    • Family with young children

    At first, receptionist forced us to pay full amount for stay even before we saw the rooms! Condition of the rooms were really awful, during 2 weeks climate control broke 4 times, ceiling was leaking and etc. Design of the rooms was quite pathetic. Triple room was really small for 3 persons. Cleanning ladies didn't clean our rooms, when reminded cleaned badly. This hotel completely not adapted for little children. Lifts are tiny and slow, disco every second night just right below the windows. Supper starts from 8pm and it is very late. Wireless coverage is absent, only near the reception. Hotel resides right in the middlle of the housing estate and lacks space because of it. Car park has no entrance to the hotel, very unuseful. Overall hotel looks much better on the photos than in reality.

    nice swimmiwing pool, good breakfast, close to supermarket and AquaBrava.

  • Reviewed: 29 August 2015

    4.6
    Swimming pool was great, breakfast excellent
    • Leisure trip
    • Family with young children

    Receptionist Maria was unproffessional, leaking bathroom ceiling, 2 days water on the floor in the bathroom, one day we could not use our room from 12 till 20.00 because of repairs, reception did not offer another room, no wi fi in the room available.

    Swimming pool was great, breakfast excellent

  • Reviewed: 29 August 2015

    7.1
    Nice swimming pool, good breakfast.
    • Leisure trip
    • Couple

    Ladies at reception desk are often not interested in the problems of the customer. Very poor quality of WiFi. Bed was small.

    Nice swimming pool, good breakfast. Warm welcome during check in. Excellent and friendly service in the pool bar.

  • Reviewed: 24 August 2015

    9.2
    Staff, quality of breakfast and dinner, swimming pool, free...
    • Leisure trip
    • Couple

    Little shampoo and soap rations! Constant smell of cigarette smoke drafting into the room via the ventilation system from inconsiderate neighbours.

    Staff, quality of breakfast and dinner, swimming pool, free wifi, lack of noise, general facilities, cleanliness. Large room and terrace. Overall, very good value for dinner at €18 per head. The hotel has a free shuttle bus into Roses which is about three KM away.

  • Reviewed: 13 August 2015

    5.4
    nice location, good breakfast
    • Leisure trip
    • Couple

    Very basic, Hotel needs updated.Everything is very old .Wifi signal poor not available in room. No shade cover at Pool, totally open no Umbrellas available.Hotel was listed as 4 star and they have 4 stars on door but 3 on Bus and 3 on " Do not disturb " sign I think it has been downgraded.

    nice location, good breakfast

  • Reviewed: 10 August 2015

    4.6
    Excellent breakfast.
    • Leisure trip
    • Couple

    Room was dirty and smelled of smoke. There was a broken electrical socket under the table in the room which could have been risky for guests with small children. We reported this to reception when we left but don't know if they will do anything. "Free wifi" didn't work. It's a long way from town so you have to drive or eat in the hotel.

    Excellent breakfast. Nice pool. public areas of hotel clean.

  • Reviewed: 20 September 2015

    7.1
    Emplacement piscine buffet
    • Leisure trip
    • Couple

    Etat de la literie deplorable

    Emplacement piscine buffet

  • Reviewed: 15 September 2015

    10
    Todo en general.
    • Leisure trip
    • Family with young children

    Nada en particular.

    Todo en general.

  • Reviewed: 13 August 2015

    2.5
    Nothing
    • Leisure trip
    • Family with young children

    Everything

    Nothing

  • Reviewed: 31 July 2015

    8.3
    nice pool, quiet area
    • Leisure trip
    • Family with young children

    room was too small

    nice pool, quiet area

  • Reviewed: 14 July 2015

    8.8
    the staff ,excellent facilities ,quiet location
    • Leisure trip
    • Family with older children

    none

    the staff ,excellent facilities ,quiet location

  • Reviewed: 7 July 2015

    4.6
    The pool area was nice, and the breakfast
    • Leisure trip
    • Couple

    The decoration and the furniture was old and well used. No wifi in the rooms

    The pool area was nice, and the breakfast

  • Reviewed: 17 June 2015

    8.3
    Good breakfast, large comfy room and good facilities.
    • Leisure trip
    • Couple

    Poor WiFi and out of the way if you don't have a car.

    Good breakfast, large comfy room and good facilities.

There are also 7 reviews without text. These impact the overall review score.

Showing 1 - 37

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