Sant Alonso, 16, 07001 Palma de Mallorca, Spain
#48 of 112 hotels in Palma de Mallorca
Guests' ChoiceBased on 176 hotel reviews
8.8Cleanliness
9.1
Comfort
9.2
Location
9.5
Facilities
8.9
Staff
9.4
Value for money
8.2
Free WiFi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: December 3, 2023
Mark
United KingdomThere wasn’t anything that I didn’t like about the property I had a very comfortable and enjoyable stay.
The hotel is conveniently located within the Old Town of Palma. It had all of the facilities you would want to have whether traveling for business or leisure. The staff are very hospital and available to help / assist when needed, and at the same time allow you to get on with your stay in a way that makes you feel at home.
Stayed in December 2023
Reviewed: December 1, 2023
Lóránd
HungaryThe place is quite close to the cathedral and basically anything in the historic central of the town and it's easy to get there using the airport bus. The building is an old one fully renovated and with stone walls, just like on the pictures. The rooftop terrace is a nice touch and the small wellness area is good for a short relaxation as well.
Stayed in November 2023
Reviewed: November 30, 2023
Tony
New ZealandNothing . Its a great property
Very friendly staff
Stayed in October 2023
Reviewed: November 28, 2023
James
GermanyIt is in the old town area with very narrow streets. Their parking garage is not on site and is about a 10-minute walk from the hotel. Also, someone hacked their Booking account and tried to steal my credit card information.
The breakfast was great! The hotel is within walking distance of many attractions in Palma's city center.
Stayed in November 2023
Reviewed: November 16, 2023
Meirav
FranceCold water in spa didnt work Can happend, maybe when staf put spa 'on' They should chack if all is in order....
We liked all. Location perfect, very clean, staf super, .... we where happy
Stayed in November 2023
Reviewed: November 5, 2023
Juan
GuatemalaClealiness
room, location
Stayed in October 2023
Reviewed: October 14, 2023
Matthew
United KingdomNothing
Very well located in the old town but a few minutes walk from the closest beach. Staff was super helpful. The hotel is overlooking a private courtyard so super quiet at night. Very well appointed with spa and possibility to hire bikes.
Stayed in September 2023
Reviewed: October 12, 2023
Caroline
United Kingdomhaving a bar on the roof or just open later to have drinks on the roof would have been nice.
Stayed in October 2023
Reviewed: October 9, 2023
Shona
United KingdomThe wardrobe door design in the bedrooms was awful and resulted in a number of head bumps among the group! The spa was very small and facilities such as the sauna weren’t available for use during our stay.
Lovely little hotel in a great location. Really liked the roof terrace which had great views of the city and was open until late. Overall the hotel was clean and comfortable and the staff were very helpful. .
Stayed in October 2023
Reviewed: September 23, 2023
Tai
United KingdomNothing
Fantastic location and the room was exceptional
Stayed in August 2023
Reviewed: September 22, 2023
Andrew
United KingdomNothing
Fantastic hotel in great location. Modern, clean, comfortable. Just perfect!
Stayed in September 2023
Reviewed: September 20, 2023
Katherine
United States of AmericaThe breakfast was excellent, better than I had expected. They made eggs and coffee fresh to order, and we got to eat up on the rooftop terrace with the beautiful views! The hot tub in the spa is open 9-9 and great for a soak after walking the town (which the location of the hotel is perfect for). I also love the way the lobby was decorated and that staff were at the front desk 24 hours a day. They are super helpful and friendly. Highly recommend!
Stayed in September 2023
Reviewed: September 2, 2023
Stephen
United KingdomPoor quality towels.
Stayed in August 2023
Reviewed: August 13, 2023
Tamás
HungaryThe soundproofing of the rooms could be a little bit better although it wasn't that disturbing.
The hotel room was nice and clean and the location is in the city center. The staff was helpful. From the rooftop terrace there is a beautiful view to the city.
Stayed in August 2023
Reviewed: August 12, 2023
Raianne
AustraliaNothing
The rooms are so spacious and the hotel is beautiful. Hotel staff were super accommodating and welcoming.
Stayed in August 2023
Reviewed: August 10, 2023
Macewan
United KingdomIt was right in the middle of the old town The room had a balcony that had an amzing view The bed was so big and comfortable The reception staff were helpful and friendly There was a roof top terrace with a great view, we watched the sunset from here.
Stayed in August 2023
Reviewed: August 9, 2023
Mcmillan
United KingdomTea bags/ coffee satchets not replaced daily. Cups not washed/replaced.
Loved the location. Liked the decor and bed was very comfortable. Breakfast was good. Omelette was delicious 😋
Stayed in August 2023
Reviewed: August 8, 2023
Iana
NetherlandsThe only disappointing thing is that there is no place to get beach towels and bikinis dried.
The hotel is really nice. Room itself, staff, roof terrace and its view, location, breakfast - everything is good.
Stayed in August 2023
Reviewed: July 31, 2023
Åsa
SwedenVery nice staff, especially the Swedish woman who helped us a lot with restaurant tips, nice places to visit and good beaches. Excellent breakfast!
Stayed in July 2023
Reviewed: July 29, 2023
Diana
NetherlandsThe bed was a bit hard but then again, we all have our own preference :)
Location, design, facilities, friendly staff
Stayed in July 2023
Reviewed: July 28, 2023
Graham
United KingdomWe have stayed here several times now and really enjoyed our stay. One observation I would like to make is: the bathrooms need updating now specifically in the junior and main suites. Always clean but a little tied.
Location excellent. Clean, great breakfast and a superb roof terrace.
Stayed in July 2023
Reviewed: July 28, 2023
Michael
SwitzerlandVery nice rooms. I was the 2nd time there. The Hotel is located in the old town. The stuff is helpfull and friendly.
Stayed in July 2023
Reviewed: July 11, 2023
Anna
United KingdomNo air conditioning in the room it supposed be included.
Staff is really helpful , clean all great
Stayed in July 2023
Reviewed: July 10, 2023
Margaréta
SlovakiaNice and clean room, delicious breakfast, good location.
Stayed in July 2023
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