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Reviews of Hotel Santiago 3 stars

Maragatos, 34, 49600 Benavente, Spain

#2 of 10 hotels in Benavente

Guests' Choice

Review score

Based on 741 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    8.8

  • Location

    8.6

  • Facilities

    8.7

  • Staff

    8.6

  • Value for money

    8.8

  • Free WiFi

    9.1

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Showing 1 - 47

  • Reviewed: 12 September 2018

    7.5
    Wonderful town off the beaten path, traveling from Santander...
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Wonderful town off the beaten path, traveling from Santander, Spain to Portugal. Good midway point on way to Porto. Loved the room & very good value. Super comfortable with many amenities.

    Stayed in September 2018

  • Reviewed: 23 July 2018

    10
    Great stay
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There wasn't anything we didn't like

    Staff were very friendly, everything was beautifully clean, the bathrooms were amazing. Brilliant value for money

    Stayed in July 2018

  • Reviewed: 8 June 2018

    5.8
    Check before booking
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We asked for a quiet room. It would have been nice if the hotel had told us there was a fiesta on most of the night. We didn't get to sleep until 5a.m.

    Easy to find

    Stayed in June 2018

  • Reviewed: 4 June 2018

    7.5
    Wish we had gone on to another town
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was awful very poor. the town was grim and we were recommended the worst place to eat we have ever had in Spain. Go past rather than stay unless you have to. However this was a good hotel otherwise.

    Very nice comfortable room with good bathroom and extras if you needed anything like toothbrush and toothpaste

    Stayed in June 2018

  • Reviewed: 29 March 2018

    9.6
    This was listed as a 3 star but it was better than some five...
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    This was listed as a 3 star but it was better than some five stars I’ve stayed in! The room was lovely, clean and it felt newly decorated, there was a Jacuzzi bath and generally a lovely little find!

    Stayed in March 2018

  • Reviewed: 31 December 2017

    9.2
    Pretty hotel with a stylish look, will definitely use again x
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Mattress was very hard, didn’t sleep well after long drive from Alicante but it was our only negative x

    Style & decir were beautiful, very pretty & cosy. Staff locket assist we arrived later than planned & welcome was very genuine .

    Stayed in December 2017

  • Reviewed: 6 October 2017

    8.3
    Well managed hotel.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Nice hotel. Clean, well furnished. Our room on the side of the hotel was quiet. All good. Breakfast was good. We arrived by bicycle and the hotel stored them safely for the night.

    Stayed in September 2017

  • Reviewed: 29 September 2017

    7.5
    Good location with a short walk to the town centre
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Reception staff were a little brusque, not unfriendly but not altogether welcoming. The single bed in my room was a little hard and I did have a little trouble sleeping.

    Good location and easy to find on the main street. I was allowed to park my motorcycle on the pavement right outside the reception window. On street parking for cars was plentiful. The room was fairly basic but clean. The shower was excellent and the room fairly comfortable. Breakfast (Buffet) was good, and plentiful.

    Stayed in September 2017

  • Reviewed: 19 September 2017

    10
    As at home
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Don't worry, all good

    The hotel's people is very very good, the atencion it's excellent, i have flu and the girl care me all time, the same of my family, :)

    Stayed in September 2017

  • Reviewed: 15 September 2017

    9.6
    enjoyed our stay
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 3 nights

    no resturant in hotel, there is a resturant in a sister hotel a short walk away. myself and four friends went to this sister hotel for a meal . now i know this is spain and they speak spanish, but we dont. nobody at the hotel apparently spoke english and there was no menu in english. i'm sure a menu in english would have also been helpful to our other european cousins the germans/dutch/czech ect.

    good location,easy access to motorway,free public parking outside hotel,good continental breakfast,bedrooms clean/beds comfy/well stocked with toiletries hair dryers ect. staff very friendly

    Stayed in August 2017

  • Reviewed: 23 August 2017

    9.6
    If you go to Benavente the Santiago Hotel is a good place to stay
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Nothing

    This was the cleanest bathroom that we encountered in all our travels in Spain. Very friendly and helpful staff. Excellent breakfast. The hotel is slightly out of town but the centre is easily accessible and worth a visit. The hotel has an association with a restaurant over the road that served us an excellent meal.

    Stayed in August 2017

  • Reviewed: 7 August 2017

    7.9
    Unfortunately whilst the hotel was clean and the rooms were...
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately whilst the hotel was clean and the rooms were well equipped with extras, there was a strong smell of smoke in our room. As the hotel was full we were unable to change room

    Stayed in August 2017

  • Reviewed: 29 May 2017

    9.2
    A great stopover for the Via de la Plata
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    We were cycling the Via de la Plata and this hotel was ideal for our route. We arrived soaked after a very wet ride and the facilities were perfectl for getting us dried out. The room was very spacious, airy and comfortable. The breakfast was also very good with a wide range of options. The hotel is a little way out of the centre but it is easily walkable in about ten minutes. Benavente itself has some interesting old churches and some very good restaurants/tapas bars.

    Stayed in May 2017

  • Reviewed: 21 November 2016

    10
    What a find !
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Absolute cracker of a little hotel. Beautiful rooms, lovely bathroom. Every possible toiletry you could ever need! Best mini bar ever! Staff wonderful. Breakfast super... massive nespresso coffee machine, orange squeezer etc. Loved it.

    Stayed in October 2016

  • Reviewed: 10 October 2016

    7.1
    Loved the hotel and location, but just ignore the staff.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    At check in, she was very indifferent and simply did the bare minimum. At breakfast, oh my, I feel like we were bothering her. She offered no help in operating the complex coffee machine. When we asked for water, she brought 1 small bottle to our table of four and left.

    The location was downtown and on a quite street. Good area for walking around.

    Stayed in October 2016

  • Reviewed: 15 September 2018

    7.1
    Decent place for a short stay.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There was no linen in the bed. Only the mattress and the cover.

    Nothing.

    Stayed in September 2018

  • Reviewed: 13 September 2018

    7.5
    Nice continental breakfast, Secure parking (a bit of a walk...
    • Leisure trip
    • Group
    • Single Room
    • Stayed 1 night

    Nice continental breakfast, Secure parking (a bit of a walk away with bags) good location for a stroll into town.

    Stayed in September 2018

  • Reviewed: 13 September 2018

    10
    Very good
    • Leisure trip
    • Group
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Allv

    Stayed in September 2018

  • Reviewed: 22 August 2018

    10
    Great value
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing, great value.

    It was easy to park on the streets nearby with no fee. Friendly helpful staff and all we needed for an overnight stay.

    Stayed in August 2018

  • Reviewed: 5 July 2018

    7.5
    A hotel to come back
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very good rooms,modern style.

    Stayed in June 2018

  • Reviewed: 5 July 2018

    9.6
    Great value - comfy toom
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    Headroom under eaves in my particular room was a bit restricted

    Comfortable room - well-appointed

    Stayed in July 2018

  • Reviewed: 17 June 2018

    8.8
    Excellent hotel
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night

    Nothing

    Clean, well furnished room just a short walk from the town centre. Second time we have stayed here. Always a reliable choice.

    Stayed in June 2018

  • Reviewed: 18 May 2018

    9.2
    Fast check-in and check-out, professional service at the...
    • Group
    • Double or Twin Room
    • Stayed 1 night

    Fast check-in and check-out, professional service at the reception. Clean and comfortable room.

    Stayed in May 2018

  • Reviewed: 8 February 2018

    9.2
    Best breakfast I have had so far in Salamanca!
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Price of the parking.

    Best breakfast I have had so far in Salamanca!

    Stayed in February 2018

  • Reviewed: 14 January 2018

    7.5
    Staff not helpful.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Staff not helpful. all information told you to go away from the hotel to eat, didnt even say they served a breakfast

    Stayed in January 2018

  • Reviewed: 8 November 2017

    10
    It was comfortable and relaxing.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    All of things. Our stay was great!

    Stayed in October 2017

  • Reviewed: 24 September 2017

    9.2
    Wi stay again if nearby another timr
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Buffet breakfast very good

    Stayed in September 2017

  • Reviewed: 26 March 2017

    10
    An Hotel at Benavente.
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    Nothing.

    Nice Staff. Bueno personal.

    Stayed in March 2017

  • Reviewed: 23 March 2017

    10
    This was a quality facility for very little money.
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    This was a quality facility for very little money. We would stay here again.

    Stayed in March 2017

  • Reviewed: 25 January 2017

    9.6
    Nice quite room
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    Missing an egg for breakfast

    Nice quite room

    Stayed in December 2016

  • Reviewed: 23 October 2016

    8.8
    Comfortable hotel friendly welcome
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Freshly squeezed orange juice. Spa bath in bathrooms Toilet accessories Lovely restaurant nearby Parking in street nearby

    Stayed in October 2016

  • Reviewed: 13 October 2016

    10
    Very good stay we loved it!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Espectacular! Nunca hemos visto Un hotel tan pulcro y muy buena atencion especialmente Ana en recepcion Un 10😉👍🏻 para Ella.

    Stayed in October 2016

  • Reviewed: 10 October 2016

    9.6
    Very clean and facilities great
    • Leisure trip
    • Couple
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Very clean and facilities great

    Stayed in September 2016

  • Reviewed: 24 September 2016

    8.3
    Good basic hotel.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    10 min walk to shops and town.

    Good, continental breakfast. Street parking - but easy to do.

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 21 May 2016

    10
    Facilities provided in the rooms was as good as a 4 star...
    • Leisure trip
    • Group

    Option of cooked breakfast would have been a good touch and better bar facilities (specially making sure that out of date stock have been removed and not sold)

    Facilities provided in the rooms was as good as a 4 star hotel, considering this was only awarded 3 star hotel.

  • Reviewed: 27 March 2016

    8.8
    Very comfortable hotel with nice bathroom with jacuzzi bath...
    • Leisure trip
    • Group

    No parking other than on the street. Only a small room for breakfast.

    Very comfortable hotel with nice bathroom with jacuzzi bath and bath robes. Rooms have large flat screen TVs.

  • Reviewed: 30 August 2015

    8.8
    Ideal stopover: easy to reach from the highway, clean room...
    • Leisure trip
    • Family with young children

    Nothing, perfect place for our objective (one night stopover)

    Ideal stopover: easy to reach from the highway, clean room and all basic facilities that you need for one night.

  • Reviewed: 29 August 2015

    10
    Staff were very helpful and suggested where I could park...
    • Leisure trip
    • Solo traveller

    It took quite a while for the receptionist to find my booking - this has happened a number of times with booking.com but was made even worse by the fact that booking.com had reserved my room for me direct and is paid in full, as the hotel I had previously booked elsewhere had let me down and cancelled.

    Staff were very helpful and suggested where I could park motorbike safely overnight.

  • Reviewed: 13 August 2015

    10
    Location convenient.
    • Leisure trip
    • Solo traveller

    I called reception to get a late check out so I could make a call to family and was later phoned by a very rude woman, I think housekeeping who didn't speak english and just kept repeating "check out now" into the phone. So I had to end my call and just leave. Made the call from the next rest stop on the motorway. So rude and upsetting.

    Location convenient. Clean, Awesone spa bath in room, beautifully furnished. Lady who checked me in was so lovely and kind and very helpful.

  • Reviewed: 19 July 2015

    9.6
    Room was very well equipped and furnishings throughout the...
    • Leisure trip
    • Couple

    For us the bed was too firm , we are used to a firm bed but with a four inch foam topper. For most people it would probably be fine.

    Room was very well equipped and furnishings throughout the hotel very tasteful. Lots of parking outside hotel. Good restaurant a few minutes walk away. Quiet location. Good Spanish breakfast.

  • Reviewed: 29 March 2016

    10
    Fantastic value for money
    • Group

    Nothing

    Fantastic value for money

  • Reviewed: 20 December 2015

    10
    Has all the amenities
    • Leisure trip
    • Couple

    Has all the amenities

  • Reviewed: 29 September 2015

    8.3
    Associated cafe had excellent set menu, even on a Sunday...
    • Leisure trip
    • Couple

    One surly receptionist

    Associated cafe had excellent set menu, even on a Sunday night

  • Reviewed: 20 September 2015

    8.3
    Amenities were useful.
    • Business trip
    • Solo traveller

    Can get noisy.

    Amenities were useful. Good mattress. Good breakfast with natural orange juice.

  • Reviewed: 7 July 2015

    10
    The shower
    • Leisure trip
    • Couple

    The shower

  • Reviewed: 6 July 2015

    6.7
    Good location near beautiful pedestrian part.
    • Leisure trip
    • Group

    Good location near beautiful pedestrian part.

  • Reviewed: 22 April 2015

    8.8
    everything was fine
    • Leisure trip
    • Couple

    nothing to complain about

    everything was fine

There are also 14 reviews without text. These impact the overall review score.

Showing 1 - 47

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