Reviews of Hotel Santillana This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Santo Domingo, 1, 39360 Santillana del Mar, Spain
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Reviewed: September 14, 2025 · Stayed in September 2025
Verified reviewReviewed: September 14, 2025 · Stayed in September 2025
Verified reviewReviewed: September 10, 2025 · Stayed in July 2025
Verified reviewReviewed: September 9, 2025 · Stayed in September 2025
Verified reviewHad a good rest here during Camino. The location is great, hosts are nice and room had everything I needed. Relaxing in a hot bath after a long day was like a cherry on top.
Nothing
Reviewed: September 9, 2025 · Stayed in September 2025
Verified reviewReception staff exceptionally helpful.and accommodating.
Reviewed: August 24, 2025 · Stayed in August 2025
Verified reviewThe location is excellent for visiting the medieval town. The staff were extremely helpful and allowed us to park our motorbike in the hotel garage. The public rooms are wonderfully atmospheric. The bedroom was comfortable. Good value breakfast.
Nothing really to dislike.
Reviewed: August 14, 2025 · Stayed in August 2025
Verified reviewLocated within Santillana old town. Very handy to visit the village. The room had two big beds that were comfy. It's nicely decorated. We didn't have to pay any extras for our daughter (3y).
Breakfast lack some choices. The shower was a bit small. Parking not possible at the property although there are free options within 500m. No Aircon or air fan so we had to leave the windows open and it was a bit noisy due to a place nearby with live music.
Reviewed: August 3, 2025 · Stayed in August 2025
Verified reviewBeautiful traditional Manor House full of quaint antiques.
Ghastly plumbing that echoes through the whole building every time anyone pulls the flush or has a shower.
Reviewed: July 20, 2025 · Stayed in July 2025
Verified reviewVery clean and well located
The room was too hot - no AC or fan - and way too noisy
Reviewed: July 13, 2025 · Stayed in July 2025
Verified reviewGreat central location
Reviewed: July 9, 2025 · Stayed in July 2025
Verified reviewReviewed: July 8, 2025 · Stayed in July 2025
Verified reviewThere was no parking on site and we had to pay to park in the main village car park as there was noon street parking.
Reviewed: June 24, 2025 · Stayed in June 2025
Verified reviewReviewed: June 21, 2025 · Stayed in May 2025
Verified reviewReviewed: June 16, 2025 · Stayed in June 2025
Verified reviewLovely hotel. Wonderful decor. Very obliging staff. Great location. Very comfortable and clean room. Excellent breakfast. Everything was fabulous.
I liked everything about the hotel.
Reviewed: May 31, 2025 · Stayed in May 2025
Verified reviewGreat location and helpful friendly staff
Nothing All great
Reviewed: May 21, 2025 · Stayed in May 2025
Verified reviewReviewed: May 18, 2025 · Stayed in May 2025
Verified reviewEverything was really good, the town is beautiful, the hotel is very nice from the outside and the inside, the receptionist was friendly, the beds were great, it was quiet, dark at night, the bath was there...we loved it.
We liked everything, but I would welcome better offer for breakfast - more vegetables, more fruit, scrambled eggs etc, and the coffee from the machine was not good at all. Change the coffee, increase tourism .)
Reviewed: May 11, 2025 · Stayed in May 2025
Verified reviewGood Breakfast
No Bar or Restaurant facilities
Reviewed: May 10, 2025 · Stayed in May 2025
Verified reviewReviewed: May 3, 2025 · Stayed in May 2025
Verified reviewPerfect location right next to the pedestrian area. Public parking is available at 4 euros a day. Staff at the reception was very welcoming and our room was really spacious. Good value for money!
Reviewed: May 1, 2025 · Stayed in April 2025
Verified reviewBeautiful facility with a wonderful sitting area, very near the Camino route and all of the sights to see. The staff was excellent as was the morning breakfast which began at 7am.
Reviewed: April 25, 2025 · Stayed in April 2025
Verified reviewIt's always a great place to stay near Santander for the ferry. Especially when you can find somewhere to park!
Reviewed: April 20, 2025 · Stayed in April 2025
Verified reviewLovely staff, beautiful building and artifacts and furniture, comfortable bed
Heating would be appreciated in the colder weather
Reviewed: October 16, 2024 · Stayed in October 2024
Verified reviewBeautiful old building with loads of character, antique style very fitting with the beamed ceilings. This isn’t a minimalist type, it’s old and traditional.
There wasn’t anything to dislike