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  5. Reviews of Sercotel Hotel Zurbarán Palma

Reviews of Sercotel Hotel Zurbarán Palma 3 stars

Josep Villalonga, 16, 07014 Palma de Mallorca, Spain

#80 of 112 hotels in Palma de Mallorca

Guests' Choice

Review score

Based on 464 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.5

  • Location

    7.7

  • Facilities

    8.2

  • Staff

    9.2

  • Value for money

    8.0

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 19 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room with Terrace
    • Stayed 6 nights

    When I arrived initially I thought the hotel was further out from the old city than I expected but once I figured out the very regular bus service this was not a problem. The staff in the hotel were all very helpful and friendly. Evana who was the receptionist for most days of my stay was exceptionally welcoming and gave great advice on places to go and restaurants to eat in. My room was spotlessly cleaned every day

    Stayed in April 2024

  • Reviewed: 18 April 2024

    8.0
    Very nice for a long weekend , lovely friendly staff
    • Leisure trip
    • Group
    • Double or Twin Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Our balcony sadly didn’t get any sun at any time of the day so the room was dark , but I guess we weren’t in it very much , the restraints around that area were a bit limited but not too far to walk into Palma central

    The staff were very helpful and spoke good English , it was very clean and our towels were changed every day , breakfast looked nice although we didn’t have any , handy place for bus stops etc small parking area , all very good , the shower was excellent hot and powerful

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    Lovely long weekend on Palma
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Nothing really but shower holder was loose on the wall as was the towel holder but these are easy fixes

    Location on a residential street 30 minute stroll to centre of Palma Friendly staff Very clean Nice decor Large room with balcony Large bathroom with nice shower

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Housekeeper starting around 8am and waking you up. Tried to come in our room at 9am!

    Good location 20 minutes walk from Palma cathedral and nice cafe around. Car park in front of the hotel for 11€ per night.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    9.0
    Great and hospitable hotel.
    • Leisure trip
    • Group
    • Double or Twin Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    The room we stayed in you could hear everything from the hallway.

    The hotel staff were all so welcoming, approachable and accommodating - couldn't expect more from hotel staff, they were brilliant. The hotel was clean and what you would expect for what you pay, basic rooms but all you needed. Location was okay, easy walk to the city centre and very close to the harbour.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    9.0
    Nice, clean and friendly
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Balcony
    • Stayed 3 nights

    I liked everything to be honest, maybe I would suggest that they could have a better coffee machine in the lobby bar since the one they have now is not good, but apart from that everything was excellent.

    Facilities were spotlessly clean and decorated with style. The staff was also very accommodating and attentive to us, provided tips on the main attractions upon arrival. The room was spacious and clean.

    Stayed in April 2024

  • Reviewed: 17 December 2023

    9.0
    Very friendly and helpful staff that made our stay even more pleasant. Definitely recommend.
    • Leisure trip
    • Couple
    • Double Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    If anything, I would probably not pay for the breakfast again as it was quite simple (although nothing wrong with it).

    Amazing staff! Really helpful, friendly and welcoming. Good hotel, location and rooms. If staying a bit longer we would really have enjoyed the terrace which we did not have the chance to do this time. Highly recommend!

    Stayed in October 2023

  • Reviewed: 10 December 2023

    9.0
    Superb
    • Family with young children
    • Triple Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Great welcome and support from staff as we had a close relative in the hospital. Accommodated us in one room, helped us find food locally. Good to feel supported in a foreign country.

    Stayed in October 2023

  • Reviewed: 28 November 2023

    9.0
    Perfect.
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The location was perfect for the plans that we had. Everything was really clean and the staff was helpful and nice. The room had a balcony, which is always a nice addition.

    Stayed in November 2023

  • Reviewed: 2 November 2023

    7.0
    Lack of attention to detail
    • Leisure trip
    • Couple
    • Double Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Staff seemed reluctant to help when things were reported broken in the room. They did change my room which led to a much more satisfactory stay, but doors with locks not working, TV not working, toilet cistern won't stop running - these are elementary items that housekeeping should have got sorted before renting the room. Such little things that make all the difference between good and poor.

    Clean and very quiet

    Stayed in October 2023

  • Reviewed: 29 October 2023

    8.0
    Clean. Good Location. Very nice staff. Would recommend
    • Leisure trip
    • People with friends
    • Triple Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The staff were very helpful and nice. The Hotel is located near (10 minute walk) the harbour and the bed‘s and bathroom were clean. More towels were handed to us upon request. The Hotel offers breakfast for a low price. What I liked the most is that Zurbaran is not located in the centre of any bars/clubs or any crowded streets so it‘s very quiet.

    Stayed in October 2023

  • Reviewed: 21 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Bathtub was kinda small but this is just my little ocdc speaking.

    Location was good and silent. Staff was really helpful and friendly.Breakfast was good.

    Stayed in October 2023

  • Reviewed: 20 October 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Double or Twin Room with Balcony
    • Stayed 2 nights

    Central. Clean rooms. Comfortable. Nice balcony

    Stayed in October 2023

  • Reviewed: 20 October 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Double or Twin Room with Balcony
    • Stayed 3 nights

    It met our expectations and was great value for money.

    Stayed in October 2023

  • Reviewed: 17 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Very clean, lovely staff, good breakfast and good location.

    Stayed in October 2023

  • Reviewed: 10 October 2023

    8.0
    We liked this hotel.
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    A little way out of town, but the walk was level.

    Breakfast was excellent with a full range to cover most tastes. Hotel was quiet, we slept well and the neighbourhood was good. Several pleasant restaurants within walking distance. Hotel staff were superb.

    Stayed in October 2023

  • Reviewed: 7 October 2023

    8.0
    Would stay here again.
    • Leisure trip
    • People with friends
    • Double or Twin Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Cleanliness, good decor. Value for money.

    Stayed in October 2023

  • Reviewed: 3 October 2023

    9.0
    Absolutely great!
    • Leisure trip
    • Couple
    • Superior Double with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    Limited storage in the bedroom.

    Welcoming staff. We had room 403, large terrace overlooking the city and the sun rise.

    Stayed in September 2023

  • Reviewed: 2 October 2023

    8.0
    Really great value for money and perfect for those staying in Palma, there is a bus stop on the main road which you can
    • Leisure trip
    • Solo traveller
    • Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Would’ve loved if they had a pool but other than that it was fine!

    Really lovely decorated lobby and lounge area, the rooms were a little basic but they were really clean and I had a balcony. All in all it was a lovely hotel.

    Stayed in September 2023

  • Reviewed: 2 October 2023

    9.0
    Little nice hotel walking distance (30') from the cathedral
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony
    • Stayed 1 night

    Halls kind of small

    One of the best ratio quantity/quality/distance found on Palma de Mallorca

    Stayed in September 2023

  • Reviewed: 1 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    The TV was super old and the wardrobe was badly divided

    The balcony was a nice touch but maybe a bit too big as it was bigger than the room and we didn't use it since it didn't get sun in the morning. The AC turning off when you open the windows was nice as it didn't burn energy for no reason. The bed was really comfy

    Stayed in September 2023

  • Reviewed: 29 September 2023

    9.0
    Quiet, nice hotel with a very attentive and nice staff
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Staff was very sweet and helpful. Room size and balcony was nice. Breakfast was good.

    Stayed in September 2023

  • Reviewed: 26 September 2023

    8.0
    Good value for a modern city hotel.
    • Leisure trip
    • Couple
    • Double Room with Terrace
    • Stayed 1 night
    • Submitted via mobile

    Room a bit small and bed a bit uncomfortable but great for a short trip and good value.

    Good value for a city hotel. Slightly out of town centre but still a lively area within walking distance. Good to have a car park included in the price. Nice modern feel.

    Stayed in September 2023

  • Reviewed: 26 September 2023

    7.0
    Comfortable, clean hotel with very friendly staff, and great value.
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Lovely, friendly and helpful staff.

    Stayed in September 2023

Showing 1 – 25

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