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  5. Reviews of Hotel Servigroup Castilla

Reviews of Hotel Servigroup Castilla 4 stars

Jaén, 3, 03503 Benidorm, Spain

#28 of 130 hotels in Benidorm

Guests' Choice

Review score

Based on 24 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.3

  • Location

    8.6

  • Facilities

    8.9

  • Staff

    9.5

  • Value for money

    8.6

  • Free WiFi

    8.8

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Showing 1 – 24

  • Reviewed: 17 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Choice of food could have been better but it was cooked well

    Shower was excellent. Staff friendly. Rooms cleaned expertly every day

    Stayed in March 2024

  • Reviewed: 20 November 2023

    9.0
    Good location & friendly staff.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Our shower didn't keep a constant temperature. It fluctuated between hot & luke warm. However water pressure was excellent and it didn't spoil our stay.

    Good location, close to bars, restaurants and the beach. Price of drinks in the bar were very low. The staff were really friendly and helpful.

    Stayed in November 2023

  • Reviewed: 23 October 2023

    8.0
    Back at The Castilla
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Food not very hot at times. No tea making facilities.

    Location, friendly staff.

    Stayed in October 2023

  • Reviewed: 5 October 2023

    10
    Amazing, love this hotel , love all the servigroup hotels
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Nothing really, noisy work across but that’s Benidorm !!

    Everything , staff, cleanliness , food , was a great hotel, Jackie on reception is brilliant .

    Stayed in September 2023

  • Reviewed: 14 August 2023

    9.0
    great location good value
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    breakfast is basic but ok has a good carpark and great location reception staff brilliant and helpful as hotels in benidorm go its the best value weve had on 10 visits

    Stayed in August 2023

  • Reviewed: 6 September 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Excellent location and staff

    Stayed in September 2022

  • Reviewed: 22 June 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights

    We had to checkout early (prior to 8am) therefore we ordered an early breakfast which was very poor. Only disappointment of our stay

    Stayed in June 2022

  • Reviewed: 31 May 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Great pool nice people just a 10 min walk to beach out of the way of all the noisy bars

    Stayed in May 2022

  • Reviewed: 26 May 2022

    10
    Excellent no complaints whatsoever
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Location 10 out of 10, breakfast and dinner 10 out of 10, staff brilliant

    Stayed in May 2022

  • Reviewed: 1 May 2022

    10
    Perfect location
    • Leisure trip
    • Group
    • Twin Room (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    building work outside , noisy

    great location

    Stayed in April 2022

  • Reviewed: 9 October 2023

    7.0
    Does what it says on the tin - no surprises
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    It’s not the newest hotel but it did exactly as described

    Great staff and a good location if you don’t mind a small walk

    Stayed in October 2023

  • Reviewed: 19 September 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Lunch and dinner could be better, we found a big cockroach in the bathroom, ckeck in is very inefficient

    Good hotel, good breakfast

    Stayed in September 2022

  • Reviewed: 1 September 2022

    2.0
    Boring and basic
    • Leisure trip
    • Group
    • Twin Room (3 Adults)
    • Stayed 18 nights
    • Submitted via mobile

    used to 5 star....4 star in Benidorm was a bit of a shock

    not a lot

    Stayed in September 2022

  • Reviewed: 15 May 2022

    10
    Brilliant Hotel, definitely stay again
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    nothing

    great location, very clean hotel, staff were great. everything you could have asked for

    Stayed in May 2022

  • Reviewed: 7 July 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2023

  • Reviewed: 21 June 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2023

  • Reviewed: 19 June 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2023

  • Reviewed: 12 November 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2022

  • Reviewed: 18 September 2022

    10
    Great hotel in excellent location
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2022

  • Reviewed: 30 June 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2022

  • Reviewed: 28 May 2022

    10
    Exceptional
    • Leisure trip
    • Group
    • Twin Room (3 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2022

  • Reviewed: 17 April 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Twin Room (3 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2022

  • Reviewed: 22 June 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2023

Showing 1 – 24

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