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Reviews of Hotel Servigroup Nereo 4 stars

Avenida L'Ametlla de Mar, 12, 03503 Benidorm, Spain

#35 of 120 hotels in Benidorm

Guests' Choice

Review score

Based on 150 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.3

  • Location

    8.7

  • Facilities

    8.2

  • Staff

    8.6

  • Value for money

    8.1

  • Free WiFi

    8.1

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Showing 1 - 75

  • Reviewed: 30 April 2018

    10
    The stay was excellent
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 7 nights

    As the Hotel is part of the Servi Group, if you book direct you get free entry to the Benidorm Palace, whereas when you book through Booking.com you do not get this.

    The stay was excellent

    Stayed in April 2018

  • Reviewed: 27 March 2018

    8.8
    We thoroughly enjoyed our stay at the Nereo, thought it good value despite minor criticisms.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 7 nights

    On return home found bottom of our flip-flops dirty suggesting room floor might have been better cleaned, though we vacated our room late each day which put busy housekeeper under pressure so our own fault really. Also, evening meals were good though the meat-dish main courses were sometimes a little bland. Finally, one or two of dining-room staff need cheering up and better attitude. Oh, and plastic seats in restaurant??

    Overall, ideally suited and atmospheric for older age-groups. Beautifully refurbished airy rooms, well-appointed, nice easy-to-use strong showers, friendly & helpful housekeeping-staff, also front-desk staff, also bar-staff, and MOST of didnig staff; smart entrance and front-desk area, nicely furnished public areas; bar live entertainment (music) tasteful & moderate volume; very nice pool area, suited for older people and children, not flashy or gimmicky; food mostly good-to-excellent.

    Stayed in March 2018

  • Reviewed: 7 October 2017

    10
    Rooms were very comfortable and spotless, location was fab...
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 9 nights
    • Submitted via mobile

    Rooms were very comfortable and spotless, location was fab close and central to everything, food and entertainment was of a high stardard and staff were extremely polite and helpful in every way as to making our stay enjoyable. I would highly recommend.

    Stayed in September 2017

  • Reviewed: 19 September 2017

    8.3
    overall enjoyable
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 10 nights

    the thing i did notice was a good few broken sun beds and umbrellas i think more care and attention should be taken for health and safety reasons

    almost everything as i have stayed at this hotel for the past 6the the staff are so friendly and welcoming

    Stayed in September 2017

  • Reviewed: 31 July 2017

    7.9
    We had to pay twice for our rooms.
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    At the end of June I booked one night for 4 people and wanted double beds but received twins. I did not complain at the time because I was made to pay for the rooms twice. The money was taken from my credit card at the end of June and so when I arrived at the hotel the account had already been paid. But because I did not have the credit card with me that I had used to book, I was made to pay again and then Karen said she would refund the money to our joint account. So we had to leave our bank details with this lady written on a piece of paper for her to give the Accounts Department. We were not happy about this as Karen was telling us that we had to pay twice to protect us but there is no protection when we handed our bank account details to her and we just had to trust that they would be used correctly. I will never stay at a Servigroup hotel again. I have used Booking.com for about 15 years but have never before had to pay twice. We had a couple from Australia with us and were showing them around Spain and have received respect from all the other hotels apart from this one. The reason for our stay at this hotel was to go to the Benidorm Palace and the Mediterranean Hotel opposite was full.

    All was OK apart from the Reception staff that made me pay the bill twice.

    Stayed in July 2017

  • Reviewed: 27 June 2017

    10
    Lovely 4 night break
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 4 nights

    A few more umbrellas would be better

    The hotel has a light and airy feel to it. Beds very comfortable. Very clean and the food is good. The pool is lovely and the bar prices are fair.

    Stayed in June 2017

  • Reviewed: 20 February 2017

    3.3
    Paper thin walls, terrible good, uncomfortable bed
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The walls were so thin you could hear people's conversations on either side and in the room above. It advertised parking, but it cost extra and was down the street a few blocks away. It came with free breakfast, lunch,and dinner...but you had to pay extra for drinks. Also, the food was terrible. We ended up eating out, even though it was included.

    Front desk was friendly and helpful.

    Stayed in February 2017

  • Reviewed: 10 October 2016

    6.7
    Lovely hotel wrong location
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 10 nights
    • Submitted via mobile

    Entertainment 3rd hotel we have stayed in that play music for local people to dance to every night ofthe week. No other entertainment other than this at all. Location very noisy due mainly to traffic and hen/stag parties walking past.

    Breakfast

    Stayed in October 2016

  • Reviewed: 6 October 2016

    7.9
    Very enjoyable pleasant stay.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    The furniture in the bedrooms need updating. The pool area needs updating.

    The food was excellent. The hotel was the cleanest I've ever stayed in. The bar is excellent. Karen in reception is excellent.

    Stayed in September 2016

  • Reviewed: 29 August 2016

    7.1
    Beds were very comfortable, rooms nice, clean and quiet.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights

    It was very noisy in the restaurant during breakfast. There are too many tables next to each other. Breakfast is from 08.00-10.00, but staff has to clean and tidy up dishes before, adding to the noise level.

    Beds were very comfortable, rooms nice, clean and quiet. Staff at reception was friendly. The breakfast buffet is great, especially the fresh fruit. We were also offered a room after checkout to get changed before leaving for the airport in the evening.

    Stayed in August 2016

  • Reviewed: 28 August 2016

    7.1
    Great week
    • Leisure trip
    • Family with older children
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Food. Tended to be bland and the same every day despite the 'speciality' nights. But the customer service was good. Would've been nice to have a tapas evening.

    Location and friendly staff. Clean rooms.

    Stayed in August 2016

  • Reviewed: 25 August 2016

    7.9
    Shame we only stayed a week!!!
    • Leisure trip
    • Family with young children
    • Double or Twin Room (2 Adults + 1 Child)
    • Stayed 7 nights
    • Submitted via mobile

    Mattresses could be updated. Stains on mattress. Fridge not cold enough. Ice compartment would have been ideal. Spoke to reception about the sun loungers not being available, as others leaving their towels on them and going out of the hotel for the day. Also not enough parasols available on the 1st floor solarium, which we had to use because of the sun lounger problem by the pool. Nearly got sunstroke!!!

    Enjoyable week stay with 2 children under 11. 2nd visit to this hotel and the experiance was better this time. Staff were courteous especially a lovely young man called Antonio on the reception. Taxis were arranged when requested. The children enjoyed the pool area and Dani from the children's club was nice. Had a lovely 3rd floor room overlooking the pool. Could see sea in the distance. Location is fantastic. Short walk to the beach.

    Stayed in August 2016

  • Reviewed: 7 July 2018

    10
    Good holiday
    • Leisure trip
    • Family with young children
    • Double or Twin Room (3 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    Entertainment

    Location

    Stayed in July 2018

  • Reviewed: 25 June 2018

    10
    We will be back
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 8 nights

    room 407 shower leaked , other than that perfect

    Food was good , staff excellent. maid service excellent

    Stayed in June 2018

  • Reviewed: 4 June 2018

    10
    Loved everything
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Loved everything

    Stayed in June 2018

  • Reviewed: 30 May 2018

    10
    Excellent
    • Leisure trip
    • Group
    • Double or Twin Room (3 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    Every wear fine

    Excellent service

    Stayed in May 2018

  • Reviewed: 19 April 2018

    10
    Perfect location clean accomadate requests
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    Restaurent staff some very miserable almost rude

    Perfect location clean accomadate requests

    Stayed in April 2018

  • Reviewed: 16 April 2018

    10
    First time in this hotel and will definitely return
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Liked the idea of croissants etc were given out with coffee if not eaten at breakfast...brilliant

    Stayed in March 2018

  • Reviewed: 17 February 2018

    10
    Will be going gack in March for a week
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Refurbished bathrooms and lovely food. Friendly staff.

    Stayed in February 2018

  • Reviewed: 6 January 2018

    7.5
    Restaurant was good.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Lifts were small and slow. Car park expensive and not in Hotel. Soundproofing poor.

    Restaurant was good. Bar service and entertainment good.

    Stayed in January 2018

  • Reviewed: 17 August 2017

    7.9
    best thing was the location.
    • Leisure trip
    • Family with young children
    • Double or Twin Room (3 Adults)
    • Stayed 7 nights

    the pool was a bit small

    The beds were a bit hard,the location was excellent,the entertainment was all right,but Spanish entertainment only.

    Stayed in August 2017

  • Reviewed: 3 August 2017

    10
    Excellent location, friendly staff and very good and varied...
    • Leisure trip
    • Family with young children
    • Double or Twin Room (2 Adults + 1 Child)
    • Stayed 9 nights
    • Submitted via mobile

    -

    Excellent location, friendly staff and very good and varied food. For sure we will came back!

    Stayed in August 2017

  • Reviewed: 1 August 2017

    10
    Great hotel
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Not enough umbrellas near the pool

    Great location and friendly staff

    Stayed in July 2017

  • Reviewed: 31 July 2017

    10
    Beautiful rooms
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Live music

    Beautiful rooms

    Stayed in July 2017

  • Reviewed: 10 June 2017

    7.9
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Bar staff at night

    The Hotel was very good and spotlessley clean.just a pity about the bar staff at night very rude.

    Stayed in June 2017

  • Reviewed: 12 May 2017

    10
    Kettle in room and tea bags next time bigger room bar staff...
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Kettle in room and tea bags next time bigger room bar staff and rest staff so helpful

    Stayed in May 2017

  • Reviewed: 1 May 2017

    10
    Great holiday Benidorm gem
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Very clean excellent food staff very friendly and helpful great location couldn't wish for better

    Stayed in April 2017

  • Reviewed: 11 April 2017

    8.8
    Best value for money in Benidorm
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 10 nights

    A little more variety in the evening meals

    Everything was great. Nothing was bad enough to complain about

    Stayed in March 2017

  • Reviewed: 12 January 2017

    9.0
    Very nice stay
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Beds where to firm

    Everything was very good .

    Stayed in January 2017

  • Reviewed: 3 January 2017

    8.3
    very good all round will go again
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    very small glasses of red wine for the money

    very good all round will go again

    Stayed in December 2016

  • Reviewed: 25 October 2016

    7.5
    Good hotel & location a pity about the food / menu.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    We were dissappointed with the quality of food on several days.

    Bed was very firm.

    Stayed in October 2016

  • Reviewed: 23 October 2016

    9.6
    Fantastic hotel
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Uncomfortable bed

    Food was fantastic. Drinks reasonably priced. The cleanliness was exceptional

    Stayed in October 2016

  • Reviewed: 15 October 2016

    10
    great place to stay
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 7 nights

    beds a bit firm ..but getting used to it now

    good friendly staff and good service all areas just as always ...our third stay

    Stayed in October 2016

  • Reviewed: 4 October 2016

    10
    another of benidorm beautiful secrets
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 12 nights

    i should have stayed longer its a really nice hotel

    everything clean friendly happy staff food simply amazing great value right round.

    Stayed in September 2016

  • Reviewed: 18 September 2016

    10
    Nereo Great place to stay
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Queues of people waiting in morning to save the sunbeds

    Everything.....it was a great holiday

    Stayed in September 2016

  • Reviewed: 15 September 2016

    10
    Excellent hotel
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    The beds are rock hard

    This is the perfect hotel other than the beds are rock hard.food is brilliant pool etc only problem are the beds

    Stayed in September 2016

  • Reviewed: 12 September 2016

    10
    value for money
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 7 nights

    sunbeds

    everything

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 12 January 2016

    9.6
    Excellent food, very friendly staff with good English, very...
    • Leisure trip
    • Couple

    limited parking, but thats all!

    Excellent food, very friendly staff with good English, very smart bar area with waiter service with a smile. super comfy bedrooms a lot quieter than most hotels we have visited. currently this is the best hotel all round that we have visited in benidorm.

  • Reviewed: 10 January 2016

    7.1
    Good location comfortable lounge area good food good price
    • Leisure trip
    • Couple

    Requesterd double bed and late check out no reply beds were very squeaky no tea making equipment

    Good location comfortable lounge area good food good price

  • Reviewed: 15 December 2015

    9.2
    The room & bathroom had so much space.
    • Leisure trip
    • Group

    The room & bathroom had so much space. I have never had a room with such big wardrobes & ample draw space. Likewise the shelf under sink was a bonus.

  • Reviewed: 10 December 2015

    10
    An extremely well run hotel with very friendly, ultra...
    • Leisure trip
    • Couple

    There was nothing to dislike about this hotel. We would've preferred a double bed, but hadn't specifically requested one and it was only a one night stay anyway.

    An extremely well run hotel with very friendly, ultra efficient staff, who made us feel very welcome. The hotel facilities were excellent and everywhere was spotlessly clean and beautifully kept. The location is ideal for anyone wanting somewhere easy to find, a little less noisy, but at the same time in easy access to Levante beach. We highly recommend this hotel and will be returning there soon as we are frequent visitors to Benidorm and have stayed at several of the Servigroup hotels on previous holidays.

  • Reviewed: 6 December 2015

    8.8
    A really nice hotel, very clean and presentable.
    • Leisure trip
    • Group

    There was a grumpy barman but the niceness of the others made up for him, the beds weren't to comfiest but that was the only downside

    A really nice hotel, very clean and presentable. Food was fantastic. Best hotel abroad I've stayed in!

  • Reviewed: 1 December 2015

    8.8
    Fab location, very clean lovely communal areas, lovely...
    • Leisure trip
    • Group

    Beds uncomfortable & rooms could do with updating, but at this price you can't complain!

    Fab location, very clean lovely communal areas, lovely varied choice of food. Fab hot shower!

  • Reviewed: 23 November 2015

    9.2
    I brought my elderly mother and it suited her well as we...
    • Leisure trip
    • Couple

    I brought my elderly mother and it suited her well as we where able to get reception to book a scooter and they delivered it very promptly the staff where very helpful we also enjoyed a great night courtesy from the hotel to the Benidorm palace which we enjoyed

  • Reviewed: 22 November 2015

    9.6
    Clean, excellent location and food.
    • Leisure trip
    • Group

    Card keys for even going to toilet yet you can walk in off street for a free breakfast. Key cards also deactivated well before noon departure and maids trying to get into rooms to get you out too early.

    Clean, excellent location and food.

  • Reviewed: 19 November 2015

    8.3
    very clean, and evan saved me dinner as I was a late arrival
    • Leisure trip
    • Solo traveller

    Bed was a bit hard for me room was on back of hotel but since I was on my own I expected this

    very clean, and evan saved me dinner as I was a late arrival

  • Reviewed: 15 November 2015

    7.5
    friendliness of the staff, nothing was too much trouble,...
    • Leisure trip
    • Couple

    the location of the hotel, it was quite noisy at night, could be improved with double glazing

    friendliness of the staff, nothing was too much trouble, always polite

  • Reviewed: 15 November 2015

    9.6
    The staff on reception, in the restaurant and bars and the...
    • Leisure trip
    • Couple

    Wifi was spasmodic, not the fault of the hotel. Beds were quite firm, but obviously it is not possible to suit everyone

    The staff on reception, in the restaurant and bars and the cleaners were very friendly and helpful. The hotel was not too big, consequently it had a sociable and welcoming feel about it. The food was very good and the rooms very clean and bright.

  • Reviewed: 30 October 2015

    9.6
    Choice of food relaxed atmosphere comfort and friendly...
    • Leisure trip
    • Solo traveller

    Only negative horrible breakfast cups I would have prepared small porcelain beaker and similar teapot as supplied in the Bar as disposing of used teabag was annoying. This.problem didn't oocour in Bar as teabag remained in teapot. I noticed most of the breakfast guests brought their own beakers to breakfast as they didn't like the cups which were provided.

    Choice of food relaxed atmosphere comfort and friendly helpful staff

  • Reviewed: 24 October 2015

    9.6
    All the staff were great.
    • Leisure trip
    • Family with young children

    We would have liked a view. And not overlooking a car park. It was dark too in the room. Until we got to the front of the building we didn't know what the weather was like. Next time I must ask for a view

    All the staff were great. They made a cake for our mums 90th birthday. It was lovely to go back to the room and it was so tidy. Beds were always made up perfect there was a great selection of food too

  • Reviewed: 2 October 2015

    7.5
    would"nt wait for payment in euro"s following...
    • Leisure trip
    • Couple

    would"nt wait for payment in euro"s following morning due to only having sterling, very poor rate of exchange(1.26 against 1.35)..also took payment 2days before from my credit card costng me charges .

  • Reviewed: 12 September 2015

    6.7
    It was just on the outskirts of the main strip and was quite...
    • Leisure trip
    • Couple

    We asked for a double bed and got 2 singles that were not even hooked together. They had single sheets on and just kept drifting apart all night. More could have been done. Also there was a kids club in the morning outside which is run by the hotel. At 10am after a night out it was a nightmare with all the bells and whistles!

    It was just on the outskirts of the main strip and was quite clean with secure rooms and entry. Staff were all well dressed and polite enough.

  • Reviewed: 29 August 2015

    5.8
    Location.
    • Leisure trip
    • Family with young children

    Booking couldnt be found on arrival for 1 adult and 2 children (apparently only room for 1 was booked.....not true) I had to prove my booking,by emailing the receptionist in front of her my correspondance from my personal email of my booking,then made to wait with 2 hungry children in foyer and not offered lunch. Had to approach the reception after a considerable long time before being told that a family room was available. No help with luggage to room. Breakfast time not long enough Certain staff on reception not very friendly. On departing receptionist didnt ask how our stay was and didnt say goodbye. Felt more like self catering than a hotel. Ate breakfast only once. Very few restaurant visits whilst there for a week...couldn't be bothered! Had to pay for drinks with meals...even water wasn't free! Room was freezing at night and during the day as position of room blocked out sun and heat...even though it was August!Kids and I had to put on cardigans. Do not have room 312 Didn't get pool facing room as I had requested. Was told family rooms faced the back( we had wonderful view of the carpark)

    Location. Good bus service outdide hotel. Near shops Near beach Quiet room ..apart from other visitors moving furniture around alot at night. Kids club Night staff gentleman on last night helpful with printing a taxi voucher for me.

  • Reviewed: 25 August 2015

    8.8
    The food was excellent & there was always plenty of it...
    • Leisure trip
    • Family with young children

    Evening meal didn't start till 8pm could of done with it earlier with small children but I think this is the norm in Spain. The kids club is very Spanish & was run by a Spanish lady that didn't speak that good English so was no good for my kids. No other brits attended either

    The food was excellent & there was always plenty of it especially breakfast!!. Different themes every night so not repetitive at all. Rooms were cleaned daily & fresh towels provided if needed

  • Reviewed: 19 August 2015

    8.8
    location
    • Leisure trip
    • Solo traveller

    I didn't like having to order a single bottle of water 'everytime' i had dinner,then give my room number, then remember to bring money,then paying on leaving the restaurant.It didn't make the 'buffet?' experience as nice as it could be..Come on Servigroup, please get some water dispensers! Also hot water for making tea almost never dispensed properly from coffee machine, a separate hot water dispenser is needed please.

    location staff value for money spacious room

  • Reviewed: 9 August 2015

    9.2
    Food is fantastic, better than 4* we have stayed in, no...
    • Leisure trip
    • Family with older children

    Pool a little small, but I think this is comparing to other pools we have had, it is realistic for the size of hotel

    Food is fantastic, better than 4* we have stayed in, no problems getting sun beds by pool Great location A great 3*

  • Reviewed: 2 August 2015

    9.2
    Everything else.
    • Leisure trip
    • Couple

    pool size was a bit small and pool area also.

    Everything else.was very agreeable. Staff very polite and hardworking. Hotel public areas and bedroom very sparkly clean.

  • Reviewed: 22 June 2015

    10
    Food was wonderful.
    • Leisure trip
    • Couple

    nothing

    Food was wonderful. The dessert special evening was particularly nice!!There was always something tasty to eat in the restaurant. Rooms were lovely, spotlessly clean. Beds a bit hard but this would not stop us returning again. Highly recommend this hotel

  • Reviewed: 28 May 2015

    10
    we are a little afraid to do this glowing review as other...
    • Leisure trip
    • Couple

    the beds were so hard we complained & were told that the mattresses were all new & they had no soft ones they did however put toppers on which made little difference so we slept during the day on the pool beds but the hotel is so good we ask you please can you do something about the beds before we return

    we are a little afraid to do this glowing review as other people may see it & want to go there in droves & there would be no place for us but here goes. wonderful everything (except the beds) couldnt fault it & we are returning in august good job we are booked.

  • Reviewed: 4 May 2015

    9.2
    All the staff were excellent & very friendly, we...
    • Leisure trip
    • Couple

    No parking was available during our stay.

    All the staff were excellent & very friendly, we couldn´t fault them. Also the choices at meal times were excellent.

  • Reviewed: 28 April 2015

    9.2
    Excellent food and bright Restaurant with very helpful Staff.
    • Leisure trip
    • Solo traveller

    The beds are harder than I would like and an optional blanket would be appreciated.

    Excellent food and bright Restaurant with very helpful Staff. Good bar with entertainment and clean airy room. The lifts are very good and the lounge area is smart & comfortable.

  • Reviewed: 20 March 2015

    7.5
    The hotel was bright & comfortable.
    • Leisure trip
    • Solo traveller

    I have problems standing so prefer a bath to a shower.No baths in the HoteI

    The hotel was bright & comfortable. Lots of places to sit & talk with friends. Staff were very helpful & welcoming. I love that Bidets are in the bathrooms.

  • Reviewed: 21 February 2015

    7.5
    Very friendly and efficient staff;
    • Solo traveller

    The mattress and pillow were hard and there were no extra blankets available in the room. If, like me, you prefer fresh air (a window open), then an extra blanket is essential on cold nights.

    Very friendly and efficient staff; clean; good facilities

  • Reviewed: 13 January 2015

    9.2
    the staff location clean bedrooms comfortable stayed here...
    • Leisure trip
    • Couple

    the beds are to hard for me thats the only thing and its a personal thing

    the staff location clean bedrooms comfortable stayed here before would go back again.

  • Reviewed: 29 May 2016

    8.8
    staff really helpful and all seemed to enjoy what they did ...
    • Leisure trip
    • Couple

    beds could be better

    staff really helpful and all seemed to enjoy what they did also food selection very good

  • Reviewed: 19 April 2016

    9.6
    Clean rooms, lovely food.
    • Leisure trip
    • Couple

    Beds bit hard and air con was blowing out hot air.

    Clean rooms, lovely food. WiFi was excellent.

  • Reviewed: 6 April 2016

    10
    This was a great hotel.
    • Leisure trip
    • Family with older children

    This was a great hotel. Excellent location good food and very helpful staff.

  • Reviewed: 5 April 2016

    10
    Excellant food.
    • Leisure trip
    • Couple

    Bed was a little hard

    Excellant food. Cheerful, friendly staff. Great location

  • Reviewed: 31 March 2016

    10
    The staff, environment, facilities and food were excellent.
    • Solo traveller

    Nothing

    The staff, environment, facilities and food were excellent. The hotel was immaculately clean and all problems dealt with very efficiently

  • Reviewed: 28 February 2016

    8.5
    Staff excellent, buffet good
    • Leisure trip
    • Couple

    Bit of street noise

    Staff excellent, buffet good

  • Reviewed: 20 February 2016

    9.6
    The location and friendliness off the staff
    • Leisure trip
    • Couple

    Nothing

    The location and friendliness off the staff

  • Reviewed: 11 February 2016

    7.9
    We love the location and enjoy our stay
    • Leisure trip
    • Couple

    We usually have a room on the top floor so we're disappointed this time

    We love the location and enjoy our stay

  • Reviewed: 9 February 2016

    10
    the food was good and the staff very nice plus not far to...
    • Leisure trip
    • Couple

    the food was good and the staff very nice plus not far to the sea front

  • Reviewed: 7 February 2016

    7.9
    Location ,Staff, Meals
    • Leisure trip
    • Group

    HARD BEDS

    Location ,Staff, Meals

  • Reviewed: 4 February 2016

    10
    Helpful staff really friendly not too large a hotel so...
    • Leisure trip
    • Couple

    Nothing to dislike

    Helpful staff really friendly not too large a hotel so didn't have to fight for a table ☺️

There are also 17 reviews without text. These impact the overall review score.

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