The only bad thing about this stay was the salty water in the taps and showers. Felt like i was washing my self with salty sea water. Brushing teeth was the worst with that water and just had to use bottled water to wash my face and brush teeth for the rest of the stay.

The location, very close to a small beach, nice restaurants and bars. Very nice staff and the all inclusive food stood out to me as its the only all inclusive I’ve enjoyed all the food ive had.

Stayed in September 2025

The rooms all need a little bit of TLC - the shower head in our room kept falling on our head which was a bit scary when showering with a baby. The rooms all need a bit of a diy job - painting, fixtures updated and grout re filled. The fridge in our room didn’t fit in the kitchen unit and stuck out. The kettle was broken and when switched on would boil unless turned off directly. This is dangerous and a fire hazard. The life saving equipment could do with a refresh too. It would be nice to see a lifeguard walking around too.

Great location, amazing food and such friendly and lovely staff. Great layout and bar area

Stayed in August 2025

The beach towels are not included in the price.

Stayed in August 2025

Wasn’t a great selection / standard of food - this could be improved.

The hotel had very good pools with super friendly staff who were always happy to help. Good value for money if you’re doing all inclusive!

Stayed in July 2025

Cleanliness (There were ants everywhere), the water tastes weird when you're showering and brushing your teeth, like you're showering with salt water.

Spacious room

Stayed in June 2025

The air conditioner and the faucet in the kitchen were leaking unfortunately

The hotel is very nice with several beautiful pools, and big apartments with cool terraces.

Stayed in June 2025

The room was a bit damp, stuffy, and buggy.

Very pretty and large!

Stayed in May 2025

Staff was friendly, there was 5 swimming pools all together

I had an apartment with access to swimming pool from the terrance. Very happy because of that

Stayed in May 2025

Loud at night from karaoke bar next door. Shower and sink water was salty, bathroom floor always wet as shower curtain was not great for keeping water in the shower.

Good location, nice square of restaurants / bars / shops right down the street. 15/20 minute walk into Cala d’Or port and town centre. Helpful staff. Good place for families as there are lots of activities on the premises.

Stayed in April 2025

Helpful staff and very clean. Bit far out from Cala d'Or, pleased I had a car.

Stayed in April 2025

The food was a bit repetitive and not always hot enough - but fairly standard all inclusive offering, and there was always something that was fine to eat. A bit disappointed that cava was not included in AI - first time I have been to a hotel in Spain that did not offer this in AI package!

Location is great - 2 lovely beaches within 5-10 minute walk, more beaches and the Marina also within walking distance. Staff at this hotel were very helpful and friendly in particular Assili who helped us greatly to plan trips out and gave local restaurant recommendations, Marta on reception who was super friendly and helpful, and the cleaner (sorry we did not get her name) in our block (4) who was great every day! The room was a bit dated in places but everything worked and the beds were very comfortable. We chose all inclusive so didn't really use the kitchen much but it was well equipped if we had been self-catering.

Stayed in April 2025

The check in process was not good they asked us to check-in on line as it would be quicker witch I did and it still took over 2 hours to check in u need some maps for customer to get to there rooms

This is a lovely hotel and the staff are very friendly and helpful had clean towels every day

Stayed in April 2025

The rooms did not have any complimentary tea or coffee, despite having a kettle. There also wasn’t much space to cook if we wanted to. The water from the tap was undrinkable, but that’s not the property’s problem, just need to buy your own water. Our room was at the very back of the property with a fence and old gate nearby, it would’ve been awesome if we could use that gate to exit easy but it is closed off.

Loved the location! The staff were so lovely as well. Awesome pool facilities and the bathroom was clean and new towels were provided every day. The views from the balcony were exceptional. Beds were comfy but the double bed was just 2 single beds pushed together with seperate linen.

Stayed in August 2024

Accommodation a bit tired

Food was very good

Stayed in August 2024

No parasols.

Room in perfect place, near to the pool. Heated pool was excellent. Hotel location was perfect.

Stayed in August 2024

location, balcony, pool

Stayed in June 2024

At first we were put in an apartment on the 2nd floor. It has no balcony, passage via steep stairs, very windy, accommodation is like being on a roof. It really is a roof.

The ground floor apartment is very comfortable. It has its own terrace, access to the pool.

Stayed in April 2024

Ourdoor walkways to rooms were not lit up at night so we needed to use the torches on our phones. My bed was extremely creaky, so I had to use the sofa bed. It was large and comfortable though.

Room was spacious. Pool area was large with plenty of beds. Staff were welcoming and friendly. Had a good view overlooking the pool.

Stayed in April 2024

During our 3 night stay the cleaners kept on walking into our room and all times day and night without knocking! We were woke up a few times at 6am.

Extremely good value - 20/30 min walk into centre, good facilities like pools, entertainment ect. Opted for bed and breakfast, was okay nothing special by any means but definitely filled a hole! Recommend getting breakfast on of the cafes close by for only €7. Restaurant manager was extremely rude but apart from that staff were okay. Room was spacious and clean! Lost of ants so don’t leave any food around the room!

Stayed in April 2024

There was a big distance between the front desk and the rooms, and there was no rear access for unloading luggage.

It was very big and spacious, the pools and common areas seemed well taken care.

Stayed in April 2024

NO AIR CON How can the hotel expect us to stay in 38/39 degrees in height of summer without any aircon with two small children

NO AIRCONDITIONING IN ROOM

Stayed in August 2025

A few ants in our room but they didn't really bother me

Got a complimentary room upgrade. Very clean. Lovely staff. Great location

Stayed in August 2025

I am completely shocked. My mother is injured, and this was her first time leaving the house in 7 years. Upon arrival at the accommodation, I was met by a rude young woman at the reception who treated me terribly. I work in customer service myself, so I’m used to handling difficult situations, and I always approach people in a kind and respectful manner. She mocked me for not speaking Spanish and offered help to my father, who speaks Spanish, but not to me. This happened several times during our first few hours there. When we received our keys, we entered what turned out to be the worst imaginable apartment. Everything was broken and dirty — the shower was damaged, the table was broken, the towels had holes in them, the stove was filthy, and the toilet was unclean. In order to even stay in the apartment, we had to clean it ourselves. I politely asked to change rooms due to all the faults in the apartment, but the receptionist insisted it would not be possible. She also pointed out that a Spanish family was staying in the room next door to the one I suspected might be vacant, and made it clear we wouldn’t be given any assistance, despite the fact that we could not remain in the room we were assigned. I explained that my mother has underlying health conditions and could become seriously ill, but we were still denied any help. I had no choice but to urgently book another hotel, to prevent this trip — the first time in 20 years that our family had the chance to travel together — from being completely ruined. Only after we had booked the new hotel did the staff suddenly try to “fix” everything — but by then, it was too late. Now they are claiming that they tried to help me, which they absolutely did not. And they refuse to offer any compensation for the nights we were forced to leave. I’m heartbroken.

Stayed in August 2025

Entertainment was quite poor Beds uncomfortable Air con didn’t work

Lovely complex , food great Staff were lovely and very helpful

Stayed in July 2025