Accommodation Flights Flight + Hotel Car rentals Airport taxis

Reviews of The Level at Meliá Villaitana 5 stars

Avenida Eduardo Alcalde Zaplana, 7, 03502 Benidorm, Spain

#25 of 120 hotels in Benidorm

Guests' Choice

Review score

Based on 73 hotel reviews

8.7

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    9.3

  • Location

    9

  • Facilities

    8.7

  • Staff

    8.6

  • Value for money

    8.1

100% verified reviews

Real guests. Real stays. Real opinions.

Read more
Write a review

Showing 1 - 16

  • Reviewed: 26 July 2018

    7.5
    Hotel is beautiful and big, lovely setting lots to do
    • Leisure trip
    • Group
    • Premium The Level Family Room
    • Stayed 1 night
    • Submitted via mobile

    Customer service was bad on our trip terrible room service wrong room and incompetent

    Hotel is beautiful and big, lovely setting lots to do

    Stayed in July 2018

  • Reviewed: 10 July 2018

    9.2
    Great breakfast choice excellent
    • Leisure trip
    • Couple
    • Premium The Level Family Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful hotel with great views over the golf course and Benidorm in the distance

    Stayed in July 2018

  • Reviewed: 6 November 2017

    10
    the hotel and room was amazing .
    • Leisure trip
    • Couple
    • Grand Suite The Level
    • Stayed 2 nights
    • Submitted via mobile

    Ordered room service and the food didn't come with what it said on the menu

    the hotel and room was amazing ... the best hotel I've stayed in

    Stayed in November 2017

  • Reviewed: 18 September 2017

    6.3
    Adults only
    • Couple
    • Premium Family Room - The Level
    • Stayed 1 night
    • Submitted via mobile

    Buffet restaurant

    Adults only

    Stayed in September 2017

  • Reviewed: 15 September 2017

    9.6
    Very surprised at how vast these premises were numerous...
    • Business trip
    • Couple
    • Junior Suite The Level
    • Stayed 1 night
    • Submitted via mobile

    Had to que checking in & out for a fair bit of time

    Very surprised at how vast these premises were numerous swimming pools very good

    Stayed in September 2017

  • Reviewed: 25 July 2017

    10
    excellent location, fantastic atmosphere, fantastic service...
    • Leisure trip
    • Couple
    • Family Junior Suite The Level
    • Stayed 5 nights

    excellent location, fantastic atmosphere, fantastic service around the pool, nothing was too much trouble for the staff

    Stayed in July 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 16 September 2015

    7.9
    great rooms ,outdoor areas beautiful ;
    • Leisure trip
    • Couple

    long wait at reception for simple request , E.G. order a taxi . organise lift to front gate to catch bus to airport ! ( no transport appeared & almost missed bus ! ) answer : provide seperate counter for guests checking in or out , & other counter for different requests ! .

    great rooms ,outdoor areas beautiful ; staff friendly , discount for golf & free bar all good.

  • Reviewed: 9 July 2015

    7.9
    The room which was a Junior Suite and the food
    • Leisure trip
    • Couple

    The room smelled of sewerage and had a rather large cockroach visiting one night. AC wasn't brilliant either

    The room which was a Junior Suite and the food

  • Reviewed: 26 May 2015

    8.8
    second time i have stayed here, 1st time was excellent,...
    • Leisure trip
    • Couple

    second time i have stayed here, 1st time was excellent, hotel needs to address a few problems when you stay in the level you expect 5 star restaurants but on this visit these where not available

  • Reviewed: 12 May 2015

    9.6
    Staff very helpful and friendly
    • Leisure trip
    • Couple

    People that aren't staying at the Level seems to just wonder in and use the facilities and nobody says anything

    Staff very helpful and friendly Food very nice Rooms are lovely

  • Reviewed: 10 May 2015

    6.7
    The room.
    • Leisure trip
    • Couple

    No free mini bar (soft drinks) as previous. Adults only not available until 8th day of stay - we were not advised of this. Breakfast very poor and had to go to the only part of the resort that was open and queue.

    The room.

  • Reviewed: 29 September 2015

    8.3
    The food at the buffet restuarant was cold.
    • Leisure trip
    • Couple

    The food at the buffet restuarant was cold. The food choice wears excellent, but was let down. I

  • Reviewed: 27 August 2015

    8.3
    La cena/desayuno buffet y la piscina the level
    • Leisure trip
    • Couple

    La cena/desayuno buffet y la piscina the level

  • Reviewed: 4 August 2015

    9.6
    Fab food, great service and really relaxed atmosphere
    • Leisure trip
    • Couple

    was a little bit dirty - nothing too bad

    Fab food, great service and really relaxed atmosphere

  • Reviewed: 26 July 2015

    10
    The pools and dining were particularly good.
    • Leisure trip
    • Couple

    There were very few guests, despite the time of year.

    The pools and dining were particularly good.

  • Reviewed: 9 June 2015

    8.8
    Spacious room with large balcony, fab breakfasts and loved...
    • Leisure trip
    • Group

    A bit tired in places and cleaners not the best.

    Spacious room with large balcony, fab breakfasts and loved the open bar from 6pm to 7pm.

There are also 9 reviews without text. These impact the overall review score.

Showing 1 - 16

Guests also reviewed these properties: