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  5. Reviews of The Principal Madrid, Small Luxury Hotels

Reviews of The Principal Madrid, Small Luxury Hotels 5 stars

Marqués de Valdeiglesias, 1, Centro, 28004 Madrid, Spain

#113 of 428 hotels in Madrid

Guests' Choice

Review score

Based on 379 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.2

  • Location

    9.6

  • Facilities

    8.7

  • Staff

    9.2

  • Value for money

    8.2

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 26 March 2024

    10
    Charming boutique hotel in Madrid center
    • Leisure trip
    • Couple
    • Premium Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Food on the terrace and room service could be better

    Top location! Friendly and helpful staff, nice rooms

    Stayed in January 2024

  • Reviewed: 25 March 2024

    10
    It was perfect!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Everything was great. They went above and beyond to make sure we were enjoying our stay.

    The hotel was perfectly located, beautifully decorated and the service was excellent.

    Stayed in March 2024

  • Reviewed: 28 February 2024

    10
    Great Stay in Madrid
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 5 nights
    • Submitted via mobile

    N/A

    Every Thing was good

    Stayed in February 2024

  • Reviewed: 27 February 2024

    9.0
    Superb
    • Business trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Tight entrance and very expensive breakfast per person and parking rate

    Location and cleanliness and staff were great Rooms are very nice and comfortable

    Stayed in February 2024

  • Reviewed: 26 February 2024

    9.0
    Loved the hotel and staff
    • Leisure trip
    • Family with young children
    • Executive Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Room was very small for 2 people and their belongings

    Location and lobby bar

    Stayed in February 2024

  • Reviewed: 23 February 2024

    10
    Best staff and great hotel
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful, stylish and convenient hotel, staff is excelent, I travel all around the world a lot, but this hotel service was one of the best I ever received. When coming to Madrid again - I am not even concidering another hotel, will come back only here!

    Stayed in February 2024

  • Reviewed: 22 February 2024

    9.0
    Extremely enjoyable
    • Leisure trip
    • Couple
    • Premium Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff were extremely accommodating and welcoming. We really enjoyed the location of the hotel and the wonderful restaurants. Would recommend

    Stayed in February 2024

  • Reviewed: 7 February 2024

    10
    Exceptional
    • Business trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Excellent staff, trying to make the most of your stay. Perfect massage !

    Stayed in February 2024

  • Reviewed: 1 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 7 nights

    LOCATION! STAFF! CONFORT!

    Stayed in January 2024

  • Reviewed: 29 January 2024

    10
    Amazing hotel! Very kind and attentative staff, nice rooms, perfect location
    • Business trip
    • Family with young children
    • Executive Double or Twin Room
    • Stayed 3 nights

    perfect location, high quality standards

    Stayed in January 2024

  • Reviewed: 15 January 2024

    10
    Once in a Lifetime! You must experience Christmas in Madrid and Princicpal Madrid Hotel!
    • Leisure trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 3 nights

    Excellent Location! Extraordinary Front Desk Staff. Ambience festive and pleasing. Christmas decorations were delightful! 5 Star plus!

    Stayed in December 2023

  • Reviewed: 14 January 2024

    10
    This was a superb three nights at a first rate hotel.
    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    This is a superb hotel, wonderful and friendly and helpful staff, in a really excellent location near the Gran Via.

    Stayed in December 2023

  • Reviewed: 24 December 2023

    9.0
    Excellent hotel. Highly recommended.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights

    I suffer from a bad back condition which made it difficult to enjoy the extremely soft bed. My partner, on the other hand, loved it and said it was like sleeping on a cloud.

    Beautiful hotel in a great location - the beginning of the Grand Via, so the neighborhood was quiet and practically everything was a walking distance. The room was specious, clean and bright and had a nice view to the street. The staff were very polite and extremely helpful - especially the doormen Ricco & Juan. The Rooftop Terrace was lovely and inviting despite the cold, with a great view of the city. Would love to see it in the summertime.

    Stayed in December 2023

  • Reviewed: 14 December 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 11 nights
    • Submitted via mobile

    Reception workers need to learn how to behave better with guests, my experience with the workers of the reseption during check-in and chekout is not good, they share false information and are rude with guests which is not something to expect from a 5 star hotel

    Amazing location, good facilities, clean and luxurious rooms, special thanks to Pascual and Reko from the entrance and room service who know how to welcome guests

    Stayed in December 2023

  • Reviewed: 29 November 2023

    10
    I will definitely stay at The Hotel Principal again!
    • Leisure trip
    • Family with young children
    • Executive Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast is not included.

    Fantastic location. We walked everywhere! Beautifully appointed rooms. I like staying at a mid-sized hotel with local charm when I am traveling in European cities and the Principal was perfect.

    Stayed in November 2023

  • Reviewed: 28 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Wonderful

    Stayed in October 2023

  • Reviewed: 18 November 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Executive Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Really good! Everything.

    Stayed in November 2023

  • Reviewed: 17 November 2023

    10
    Excellent stay in all the 2 weeks we had in Europe
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The waiter in the Atico Michellin Star restaurant is not so clear in communicating with guests. I ordered a dessert and he said ifs not possible but if arrived. And the waiters moves very roughly that disturbs us while dining. In other words they should move quietly as not to destroy the ambiance because they are Michellin Star and 5 star hotel. In this area they should improve.

    All the staffs especially Paolo are going out of their way to attend to all the guests! Excellent service! This is what a 5 star hotel should be! Keep it up!

    Stayed in November 2023

  • Reviewed: 1 November 2023

    10
    Felt really special staying here.
    • Leisure trip
    • Solo traveller
    • Executive Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    Beautiful building, luxurious rooms, fabulous staff and wonderful location.

    Stayed in October 2023

  • Reviewed: 16 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    It was not a problem, but the restaurant menu could be expanded.

    Stayed in October 2023

  • Reviewed: 10 October 2023

    10
    Super luxe that felt like home !
    • Leisure trip
    • Couple
    • Premium Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing to say

    It was perfectly located, staffed by exceptionally friendly professional people , front desk concierge, breakfast team and team in Attico take a bow, must also mention housekeeping ladies friendly but super efficient. Hotel very luxurious but welcoming with great colours and furniture. Roof terraces are absolutely the best!

    Stayed in October 2023

  • Reviewed: 8 October 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    The elevator :)

    The Profesional staff who accommodated all our needs,

    Stayed in October 2023

  • Reviewed: 4 October 2023

    10
    Good for exploring the city.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Tiny elevators

    Location

    Stayed in October 2023

  • Reviewed: 30 September 2023

    9.0
    Location perfect and hotel was a great base for Madrid & its city attractions, Museums and shopping
    • Leisure trip
    • Couple
    • Premium Double Room
    • Stayed 2 nights

    No one in restaurant when we ate at night. So very quiet. Difficulty with Google maps trying to find it. But location proved perfect.

    Great position, Room very pleasant and modern Hotel tiny but had lovely ambiance

    Stayed in August 2023

Showing 1 – 25

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