Marqués de Valdeiglesias, 1, Centro, 28004 Madrid, Spain
#113 of 428 hotels in Madrid
Guests' ChoiceBased on 379 hotel reviews
8.7Cleanliness
9.1
Comfort
9.2
Location
9.6
Facilities
8.7
Staff
9.2
Value for money
8.2
Free WiFi
8.8
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End of dialog contentReviewed: 26 March 2024
Moria
SpainFood on the terrace and room service could be better
Top location! Friendly and helpful staff, nice rooms
Stayed in January 2024
Reviewed: 25 March 2024
Aida
United StatesEverything was great. They went above and beyond to make sure we were enjoying our stay.
The hotel was perfectly located, beautifully decorated and the service was excellent.
Stayed in March 2024
Reviewed: 28 February 2024
Azize
Saudi ArabiaN/A
Every Thing was good
Stayed in February 2024
Reviewed: 27 February 2024
Mazen
Saudi ArabiaTight entrance and very expensive breakfast per person and parking rate
Location and cleanliness and staff were great Rooms are very nice and comfortable
Stayed in February 2024
Reviewed: 26 February 2024
Jamie
United StatesRoom was very small for 2 people and their belongings
Location and lobby bar
Stayed in February 2024
Reviewed: 23 February 2024
Vaiva
LithuaniaBeautiful, stylish and convenient hotel, staff is excelent, I travel all around the world a lot, but this hotel service was one of the best I ever received. When coming to Madrid again - I am not even concidering another hotel, will come back only here!
Stayed in February 2024
Reviewed: 22 February 2024
Jane
United StatesThe staff were extremely accommodating and welcoming. We really enjoyed the location of the hotel and the wonderful restaurants. Would recommend
Stayed in February 2024
Reviewed: 7 February 2024
Nannette
NetherlandsExcellent staff, trying to make the most of your stay. Perfect massage !
Stayed in February 2024
Reviewed: 1 February 2024
Paulo
BrazilLOCATION! STAFF! CONFORT!
Stayed in January 2024
Reviewed: 29 January 2024
Ivan
Bulgariaperfect location, high quality standards
Stayed in January 2024
Reviewed: 15 January 2024
Robert
United StatesExcellent Location! Extraordinary Front Desk Staff. Ambience festive and pleasing. Christmas decorations were delightful! 5 Star plus!
Stayed in December 2023
Reviewed: 14 January 2024
Alex
United KingdomThis is a superb hotel, wonderful and friendly and helpful staff, in a really excellent location near the Gran Via.
Stayed in December 2023
Reviewed: 24 December 2023
Ann
IsraelI suffer from a bad back condition which made it difficult to enjoy the extremely soft bed. My partner, on the other hand, loved it and said it was like sleeping on a cloud.
Beautiful hotel in a great location - the beginning of the Grand Via, so the neighborhood was quiet and practically everything was a walking distance. The room was specious, clean and bright and had a nice view to the street. The staff were very polite and extremely helpful - especially the doormen Ricco & Juan. The Rooftop Terrace was lovely and inviting despite the cold, with a great view of the city. Would love to see it in the summertime.
Stayed in December 2023
Reviewed: 14 December 2023
Abdulaziz
Saudi ArabiaReception workers need to learn how to behave better with guests, my experience with the workers of the reseption during check-in and chekout is not good, they share false information and are rude with guests which is not something to expect from a 5 star hotel
Amazing location, good facilities, clean and luxurious rooms, special thanks to Pascual and Reko from the entrance and room service who know how to welcome guests
Stayed in December 2023
Reviewed: 29 November 2023
Stacy
United StatesBreakfast is not included.
Fantastic location. We walked everywhere! Beautifully appointed rooms. I like staying at a mid-sized hotel with local charm when I am traveling in European cities and the Principal was perfect.
Stayed in November 2023
Reviewed: 28 November 2023
Tracey
United StatesWonderful
Stayed in October 2023
Reviewed: 18 November 2023
Marcio
BrazilReally good! Everything.
Stayed in November 2023
Reviewed: 17 November 2023
Rommel
PhilippinesThe waiter in the Atico Michellin Star restaurant is not so clear in communicating with guests. I ordered a dessert and he said ifs not possible but if arrived. And the waiters moves very roughly that disturbs us while dining. In other words they should move quietly as not to destroy the ambiance because they are Michellin Star and 5 star hotel. In this area they should improve.
All the staffs especially Paolo are going out of their way to attend to all the guests! Excellent service! This is what a 5 star hotel should be! Keep it up!
Stayed in November 2023
Reviewed: 1 November 2023
Wallace
United KingdomNothing.
Beautiful building, luxurious rooms, fabulous staff and wonderful location.
Stayed in October 2023
Reviewed: 16 October 2023
Harris
United KingdomIt was not a problem, but the restaurant menu could be expanded.
Stayed in October 2023
Reviewed: 10 October 2023
Keith
United KingdomNothing to say
It was perfectly located, staffed by exceptionally friendly professional people , front desk concierge, breakfast team and team in Attico take a bow, must also mention housekeeping ladies friendly but super efficient. Hotel very luxurious but welcoming with great colours and furniture. Roof terraces are absolutely the best!
Stayed in October 2023
Reviewed: 8 October 2023
Ahmad
Saudi ArabiaThe elevator :)
The Profesional staff who accommodated all our needs,
Stayed in October 2023
Reviewed: 4 October 2023
Nawaporn
ThailandTiny elevators
Location
Stayed in October 2023
Reviewed: 30 September 2023
Marilyn
AustraliaNo one in restaurant when we ate at night. So very quiet. Difficulty with Google maps trying to find it. But location proved perfect.
Great position, Room very pleasant and modern Hotel tiny but had lovely ambiance
Stayed in August 2023
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