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  5. Reviews of Hotel Barcelona Universal

Reviews of Hotel Barcelona Universal This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Avinguda Paral.lel, 76-78, Ciutat Vella, 08001 Barcelona, Spain

#270 of 579 hotels in Barcelona

Guests' Choice

Review Score

Based on 1150 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    8.9

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.2

  • Free WiFi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 29, 2024

    8.0
    Busy with lots of walking
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights

    air condition was too warm

    Very good location

    Stayed in March 2024

  • Reviewed: March 27, 2024

    8.0
    Volta Catalunya Magic
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights

    Coffee could have been a bit stronger

    Excellent breakfast choice, friendly and attentive staff

    Stayed in March 2024

  • Reviewed: March 25, 2024

    8.0
    Great Breakfast Guy at desk very helpful
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights

    No effort had been made t get rooms ready

    Rough area, 10 mins from los Ramblas walk up the hill to the Miramar or Funicular from metro paralel a lel and get the cable car down to Barceloneta where there is an excellent swimming complex

    Stayed in March 2024

  • Reviewed: March 24, 2024

    9.0
    Great stay
    • Business trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Cannot complain

    Very nice hotel and the staff was very accomodating. The room was very quiet just as desired.

    Stayed in March 2024

  • Reviewed: March 20, 2024

    9.0
    Ideal Location . Nice clean hotel with good staff
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Bathroom bath with shower inside bath was slippery.eould prefer a separate shower.

    Balcony was very nice

    Stayed in February 2024

  • Reviewed: March 19, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Wifi was off/very bad

    Stayed in March 2024

  • Reviewed: March 19, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    I booked a room overlooking an internal courtyard. I sent a message advising that I need a quiet room. I received a message advising that my request would be considered but could not be guaranteed. Unfortunately, on arrival, we had been booked into a room at the front of the hotel. I didn't sleep that night due to the noise of the traffic. Thankfully, we were moved into a quieter room for the next three nights. I'm not sure how to overcome this room request problem, which is a shame because it's a great place to stay.

    We had a 4 night stay. Everything about the hotel was great apart from not being booked into the room of our choice on the first night.

    Stayed in March 2024

  • Reviewed: March 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Hotel is a bit dated but very clean and the beds were super comfy so not much not to like

    The hotel was perfectly situated for the Metro, easy walk to Las Rambla and breakfast spots. The staff were friendly and helpful, and we stored our baggage on the last day with ease. Beds were very comfy.

    Stayed in March 2024

  • Reviewed: March 15, 2024

    8.0
    Great location and staff very good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    A little bit noisy sometimes

    Location

    Stayed in February 2024

  • Reviewed: March 11, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Every staff member was so nice and friendly. When it comes to the room, it was very clean and the shower worked very well. Also, it is worth having breakfast at the restaurant of the hotel.

    Stayed in March 2024

  • Reviewed: March 9, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Windows not ver sound prood

    Room, staff and location. Breakfast buffet had good selection.

    Stayed in March 2024

  • Reviewed: March 7, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Bar and restaurant had no atmosphere.

    Very clean,lovely room ,great location .

    Stayed in February 2024

  • Reviewed: February 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The view from the room was not great but the rooftop made up for it. The dryer on the second day did not work.

    The location was convenient, the staff was helpful and friendly and the room was clean and comfortable.

    Stayed in February 2024

  • Reviewed: February 21, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Nice room, modern, working condition clean

    Stayed in February 2024

  • Reviewed: February 18, 2024

    9.0
    Good value for money
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Very weak wifi, couldn’t use it at all.

    The location is perfect. Right by the metro station that goes everywhere! Breakfast lacked variety but everything was delicious and fresh, and they always had freshly squeezed juice and cava in the morning, which made the day great from the start ) The stuff was very friendly and nice. The room was good but needs a bit of renovation.

    Stayed in February 2024

  • Reviewed: February 18, 2024

    9.0
    Great journey!
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 6 nights

    The insulation of the room was not good. We could hear all the noises from outside, all the steps from the rooms nearby and even the noise of the cart with stuff for cleaning on the corridor.. Other than that, no reasons to complain.

    Excellent location, the staff was nice and friendly, the breakfast was really excellent as well! And everything was clean. As overall, everything was very good!

    Stayed in February 2024

  • Reviewed: February 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The street and the nearest rooms were too loud

    Breakfast

    Stayed in February 2024

  • Reviewed: February 7, 2024

    9.0
    Comfortable and convenient for a work trip.
    • Business trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The Hotel parking is expensive. We found an alternative solution nearby for half the price. The area around the Hotel is not the best. We have previously stayed in nicer areas of Barcelona.

    A nice, large bedroom with a very comfortable bed. Our room was also (thankfully) very quiet, especially considering the hotel is located on a very busy road. We were able to leave our luggage at the hotel after check out, and collect it again in the evening.

    Stayed in February 2024

  • Reviewed: February 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    A bit get long in the tooth, but everything okay.

    Big room

    Stayed in November 2023

  • Reviewed: February 6, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Housekeeping/handyman was not available in the evening when we had a problem in our bathroom. It was fixed in the morning.

    BED: Great quality and size! We slept like babies. ROOM: Clean, spacious and quiet. MEALS: good selection of breakfast foods, absolutely fantastic dinner. I recommend half-board. METRO: Metro station Paral•lel is right in front of the hotel with easy access everywhere, e.g. direct line to Sagrada Familia.

    Stayed in February 2024

  • Reviewed: February 2, 2024

    9.0
    A great hotel to stay in Barcelona with friendly staffs and easy access to the metro.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights

    The hotel staffs was very friendly and helpful. The location is great since the metro is just a few feet away.

    Stayed in January 2024

  • Reviewed: February 2, 2024

    8.0
    Would rebook on my next stay in Barcelona.
    • Leisure trip
    • Travelers with friends
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Wasn't aware of the extra charge for the snacks and drinks. My friends and I assumed they were complimentary, but were struck with a bill for these at the end of our stay

    Very nice and clean facilities located fairly center of Barcelona. Comfortable bedding.

    Stayed in January 2024

  • Reviewed: February 1, 2024

    8.0
    Needs some refurbishment and a bit of charm
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Anonymous chain hotel.. zero charm factor Rooms require soundproof as could hear neighbours frolicking all night

    Location next to Sala Apolo and walking distance to Raval

    Stayed in January 2024

  • Reviewed: January 31, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Windows did not muffle well the street noise.

    Good-sized room. Pleasant and helpful front desk staff.

    Stayed in January 2024

Showing 1 - 25

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