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Reviews of Hotel Villa San Juan 3 stars

Plaza De La Constitucion, 6, 03550 San Juan de Alicante, Spain

#4 of 7 hotels in San Juan de Alicante

Guests' Choice

Review score

Based on 1101 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8

  • Comfort

    7.6

  • Location

    7.8

  • Facilities

    7.4

  • Staff

    8.3

  • Value for money

    8

  • Free WiFi

    7.8

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Showing 1 - 68

  • Reviewed: 8 June 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Squeaking toaster on breakfast. Key-card stopped working because it was laying together with credit cards, we had to go to reception to re-magnetize it.

    The hotel is a bit old but the room was refubrished. Clean and bright. Nice balcony. Staff is friendly and helpful. Breakfasts are fine. Good value for money.

    Stayed in June 2018

  • Reviewed: 30 November 2017

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Need to have more varieties at breakfast. Would be nice to have a kettle for coffe & tea in the room. Overall lovely acomadation with llovey staff.

    Stayed in November 2017

  • Reviewed: 30 October 2017

    • Group
    • Triple Room
    • Stayed 1 night

    It is lacking a lot of items that we are used to have in a hotel room in the USA. A lot of noise until late at night Smoking smell is very strong

    Staff Cleanliness Location

    Stayed in October 2017

  • Reviewed: 22 October 2017

    • Business trip
    • Solo traveller
    • Double or Twin Room (1 Adult)
    • Stayed 3 nights

    chek in only untill 23 P.M. i arrived after midnight because my flight was late and I couldn't enter in the hotel. I tried to call the reception but I didn't received any answer.

    Stayed in October 2017

  • Reviewed: 25 September 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A safe

    It was well situated for our stay as we were attending a party near by the only thing missing was a safe in the room which would be needed if staying longer

    Stayed in August 2017

  • Reviewed: 23 September 2017

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    Only 1 terrace chair and one bedside table. No grab rails in bathroom, bath or toilet rails (I have difficulty standing up after sitting or getting in or out of the bath) I am sure this does not comply with health and safety. So spare pillows only bolsters.

    Stayed in September 2017

  • Reviewed: 18 September 2017

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 4 nights

    The room no 301 was dirty with strange smell inside..., needs extensive cleaning or renovation, so I had to abandon the room after first night - noisy, dirty; the desk scratched by the users; bath room old and not restored for long time... only the bed covering was acceptable.

    The breakfest was acceptable, in nice restaurant below the rooms, on the first level of the building.

    Stayed in September 2017

  • Reviewed: 13 September 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights

    No unfavourable things to report,all good

    The staff and cleaning ladies were very good.the breakfast was good also and reasonably priced.All staff and facilities were very favourable and I recommend it as a good place near a lively part of the outskirts of Alicante

    Stayed in September 2017

  • Reviewed: 17 July 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Very very basic rooms, terrible room view, beds very uncomfertable, bathrooms very basic, no toiletry was provided, there was smell in the rooms & had to leave the window open at all times to air the room. Small tv. Not worth Three Star rating.. i have seen a lot more fecilities in a Two Star hotel. Very disapointed ..

    Nothing...

    Stayed in July 2017

  • Reviewed: 1 July 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Distance to beach and tram link, no safety deposit box no drinks available apart from vending machine, no fridge in room.

    Reception staff very friendly great aircon

    Stayed in June 2017

  • Reviewed: 14 June 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The WiFi was very bad, the connection was very poor. The breakfast was fair but definetly could have been much better.

    The staff were very friendly and welcoming.The rooms were clean and tidy. Definetly value for money.Its 15 mins away from the city centre by bus since l didnt drive and 20mins to the nearest beach.There is local shops around the hotel for food/drink/clothes shopping etc

    Stayed in June 2017

  • Reviewed: 27 March 2017

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    Struggled to find the hotel as a few trees blocked the sign on the corner, and struggled to park the car.

    Great location in a lovely area of Alicante. Large room and the bathroom was a decent size as well. Lovely balcony with the room which was surprising as we've stayed in a lot of hotels when travelling and never had a balcony! Also, 2 parks close by for our four-year-old to play on, plenty of amenities within a few minutes walk, banks, takeaways, restaurants and bars. As a family, we just wanted a night away somewhere and this fitted the bill perfectly.

    Stayed in March 2017

  • Reviewed: 5 November 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast basic could do with boiled eggs & more choice of yogurts. Car park should be free not 7€ & it's very tight getting in & out.

    Good location, friendly English speaking staff, clean comfortable room,wifi good.

    Stayed in October 2016

  • Reviewed: 23 October 2016

    • Business trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights

    Quite far away from main attractions. Aircon was not working half the time. Not so near beach (need to drive 10-15min).

    Very comfortable beds. Quiet room.

    Stayed in October 2016

  • Reviewed: 27 September 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights

    Breakfast options for vegetarians very limited, pillow too hard, a bit noisy.

    The night receptionist went out of his way to assist us. The hotel was clean, had WIFI, conveniently located.

    Stayed in September 2016

  • Reviewed: 15 July 2016

    • Business trip
    • Solo traveller
    • Double or Twin Room (1 Adult)
    • Stayed 1 night

    When I phoned I was told "English only after 3pm". Seriously? The reception is not manned at night and even coming back from town at 9pm there was no-one there, I called from the room, no answer, I looked everywhere, no luck, eventually someone showed up, but after a long wait.

    Quiet hotel, although close to the beach, shops, etc.

    Stayed in July 2016

  • Reviewed: 12 July 2016

    • Family with older children
    • Double or Twin Room
    • Stayed 4 nights

    1. No refrigerator which is a must, specially in summer. 2. No safety box in room! 3. No strong wifi. 4. No facility for making coffee/tea in room 5. covers of pillows were dirty at arrival day. 6. No possibility of exchange currency 7. No international News TV channel (like BBC or CNN or ...) 8. No possibility of choosing breakfast for special day (if not included in room)

    Good location. Large room value for money quiet & calm

    Stayed in July 2016

  • Reviewed: 18 June 2018

    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything was at least ok.

    It is located in the center of San Juan, close to restaurants.

    Stayed in June 2018

  • Reviewed: 13 June 2018

    • Group
    • Double or Twin Room
    • Stayed 2 nights

    We didnt have a balcony which I beleive some rooms did.

    Good clean accommodation. We booked a twin room on B&B and the room was large and airy.

    Stayed in June 2018

  • Reviewed: 13 April 2018

    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice staff

    Stayed in April 2018

  • Reviewed: 9 April 2018

    • Leisure trip
    • Group
    • Double or Twin Room (1 Adult)
    • Stayed 7 nights

    I have liked the people at the reception, the room and the cafeteria in the morning.

    Stayed in April 2018

  • Reviewed: 7 April 2018

    • Leisure trip
    • Solo traveller
    • Double or Twin Room (1 Adult)
    • Stayed 7 nights
    • Submitted via mobile

    None

    Keep up the good work

    Stayed in April 2018

  • Reviewed: 19 March 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Couldn't fault this hotel you get what you pay for.

    Good value

    Stayed in March 2018

  • Reviewed: 29 January 2018

    • Leisure trip
    • Solo traveller
    • Double or Twin Room (1 Adult)
    • Stayed 9 nights
    • Submitted via mobile

    Bike allowed in room

    Stayed in January 2018

  • Reviewed: 3 November 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A bit basic

    Friendly staff

    Stayed in November 2017

  • Reviewed: 30 October 2017

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    Spacious and clean room. Very friendly and helpful staff. Pleasant stay and good value for money.

    Stayed in October 2017

  • Reviewed: 15 October 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast is basic. Limited choice

    Out of the way. Amongst the Spanish

    Stayed in October 2017

  • Reviewed: 5 October 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy party downstairs to midnight

    Very good breakfast

    Stayed in September 2017

  • Reviewed: 5 October 2017

    • Business trip
    • Solo traveller
    • Double or Twin Room (1 Adult)
    • Stayed 2 nights
    • Submitted via mobile

    There are no detailed cleaning at the room

    Friendly staff

    Stayed in October 2017

  • Reviewed: 2 October 2017

    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    Breakfast included in room price.

    Surprised breakfast not included in price of the room.

    Stayed in October 2017

  • Reviewed: 2 October 2017

    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    Nice room, quiet place but close to the center.

    Stayed in September 2017

  • Reviewed: 27 September 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 10 nights
    • Submitted via mobile

    Friendly and helpful staff. Everything was fine and cosy. Reasonable price.

    Stayed in September 2017

  • Reviewed: 21 June 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    awesome big rooms

    Stayed in June 2017

  • Reviewed: 11 June 2017

    • Leisure trip
    • Couple
    • Double or Twin Room (1 Adult)
    • Stayed 4 nights
    • Submitted via mobile

    Tea making facilities

    Stayed in June 2017

  • Reviewed: 5 May 2017

    • Solo traveller
    • Double or Twin Room (1 Adult)
    • Stayed 1 night

    No eggs for breakfast. Slow wi-fi.

    Comfortable bead. Good to be able to checkin late.

    Stayed in May 2017

  • Reviewed: 5 April 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Excellent staff. Very clean.

    Stayed in April 2017

  • Reviewed: 13 March 2017

    • With a pet
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    Everything as promised for a reasonable price. Great stop for family, lots of services close by.

    Stayed in February 2017

  • Reviewed: 20 November 2016

    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    This is the 5th time we have stayed at this hotel. Definitely think it is worth the money and will always stay here if in the area.

    Stayed in November 2016

  • Reviewed: 14 November 2016

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    nothing

    Everything

    Stayed in November 2016

  • Reviewed: 23 October 2016

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 7 nights

    small breakfasts. RE: Location - please mind that after August the bus 31 does not go to the beach

    friendly staff, clean rooms, nice price

    Stayed in October 2016

  • Reviewed: 18 October 2016

    • Leisure trip
    • Solo traveller
    • Double or Twin Room (1 Adult)
    • Stayed 2 nights
    • Submitted via mobile

    Very very very far from the beach

    Good price

    Stayed in September 2016

  • Reviewed: 3 October 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 7 nights

    another few pillows would have been nice and maybe a safe in the room

    selection at breakfast very poor

    Stayed in October 2016

  • Reviewed: 29 September 2016

    • Business trip
    • Solo traveller
    • Double or Twin Room (1 Adult)
    • Stayed 1 night

    Wifi network wasn't working at all.

    Nice and comfortable bedrooms.

    Stayed in September 2016

  • Reviewed: 3 September 2016

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 10 nights
    • Submitted via mobile

    Tea and coffee facilities in rooms.

    Helpfulness of staff.always polite

    Stayed in September 2016

  • Reviewed: 9 August 2016

    • Leisure trip
    • Couple
    • Double or Twin Room (1 Adult)
    • Stayed 3 nights
    • Submitted via mobile

    Could do with a pool!

    Great location and very clean rooms!

    Stayed in August 2016

  • Reviewed: 21 June 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Far away from the beach

    Stayed in May 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 4 May 2016

    • Leisure trip
    • Couple

    Very expensive parking place. Poor rooms. Not easy to find when travelling by your own car.

    Perfect location - seriously! Very friendly personel. Tidy.

  • Reviewed: 25 April 2016

    • Leisure trip
    • Couple

    Quite noisy in the early hours people banging doors, walking about in high heels on tiled floors.

    Good location, very clean & friendly, good breakfast selection, nice size room would use again

  • Reviewed: 28 January 2016

    • Leisure trip
    • Couple

    The hotel was very basic. No coffee or tea making facilities in the room. Towels were in short supply and more like a tea towel than a bath towel. Only saw one member of staff who seemed to be doing everything

    Had parking facilities and although we asked for a double room and got a twin, the beds were comfy

  • Reviewed: 20 October 2015

    • Business trip
    • Couple

    The access to the underground car park was very difficult and quite dangerous. It was easier to park for free on the side roads.

    Room comfortable, very quiet ,good selection of breakfast food, and good location for local restaurants. A pleasant hotel.

  • Reviewed: 30 September 2015

    • Leisure trip
    • Couple

    Unfortunately we chose an area that had not much to offer - our mistake entirely. We should have chosen somewhere in Alicante or out further along the beach.

    There was nothing wrong with this hotel at all. It served the purpose of an overnight stay. It was clean and nicely but ordinarily presented. We had no expectations that it would have a WOW factor therefore it did not disappoint. The staff were quiet personalities but very pleasant and helpful. Parking was safe and convenient at €7 per day.

  • Reviewed: 13 September 2015

    • Family with young children

    The only 4-star hotel that you may find in 21th Century which has no safe box, no minibar! Lots of noise from street, we could not sleep due to loud noise of shouting and laughing that continued up to the morning (not only in weekend but also in other nights, in the mid of week)!

    The location is great. The staff were very kind and helpful. The room was clean (although a little small for 3 persons).

  • Reviewed: 12 July 2015

    • Leisure trip
    • Couple

    Nothing to dislike

    This is in a good location near the bars and restaurants. The man in reception was very helpful and the underground car park is very handy. We went to a nearby Chinese restaurant and had an excellent meal.

  • Reviewed: 28 June 2015

    • Leisure trip
    • Couple

    The variety of the breakfast was really poor, no real selection was available and warm food was out of question from the beginning. Nobody speaked really english, therefore any questions or communication was really problematic, also about the enviornment, sights and so on, no real communication could be made. The Wifi was really bad in the room, worked fine in the lobby though. In the area nobody could speak a word in english and even the menus in the restaurants were not available in english. Parking is a pain, beach is very far.

    It was really clean, and comfortable. The Staff were really kind, however they dont speak english :)

  • Reviewed: 7 June 2015

    • Leisure trip
    • Couple

    The accessible bathroom for a wheelchair user wasn't up to recommended European standards. Didn't have bars or roll-in shower

    Friendly cooperative staff, clean, comfortable, bright room, convenient location, quiet.

  • Reviewed: 3 February 2015

    • Couple

    Only had hot water first night. we bith had flu and temperatures of 40 degrees and no hot water for shower. men on desk unhelpful and nothing sorted. no reduction in bill went home in need of a good wash not amused

    Room clean and comfortable good location for san juan

  • Reviewed: 26 May 2016

    • Leisure trip
    • Solo traveller

    Would be staff on front desk all the time

  • Reviewed: 13 May 2016

    • Leisure trip
    • Couple

    Nothing

    Central location

  • Reviewed: 9 May 2016

    • Leisure trip
    • Couple

    Nowhere to sit outside. Could the roof be used for sunbathing?

    Close to cafes and restaurants

  • Reviewed: 26 March 2016

    • Leisure trip
    • Couple

    No tea or coffee making facilities.

    Room was clean and large as was the bathroom

  • Reviewed: 4 January 2016

    • Leisure trip
    • Family with older children

    Nice hotel in a suburb of Alicante. Good prices and excellent service.

  • Reviewed: 29 November 2015

    • Leisure trip
    • Group

    Great!!!!!!!!!!

  • Reviewed: 30 September 2015

    • Leisure trip
    • Couple

    Very good facilities, cleanliness and service/staff- excellent value for money.

  • Reviewed: 29 September 2015

    • Leisure trip
    • Couple

    Quiet area, super market and restaurants nearby. Further than expected from the beach. Staff were friendly but didn't speak much English.

  • Reviewed: 4 August 2015

    • Leisure trip
    • Couple

    staff's lack of positive attitude and service

    great breakfast; value for money

  • Reviewed: 27 June 2015

    • Leisure trip
    • Couple

    Location,food

    Reception parking

  • Reviewed: 4 June 2015

    • Leisure trip
    • Couple

    Cleanless of the Hotel. Location is perfect.

  • Reviewed: 27 February 2015

    • Leisure trip
    • Family with older children

    Towels were old, thin and small!

There are also 39 reviews without text. These impact the overall review score.

Showing 1 - 68

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