Avenida Cas Saboners, 7, 07181 Palmanova, Spain
#19 of 50 hotels in Palmanova
Guests' ChoiceBased on 112 hotel reviews
8.5Cleanliness
8.9
Comfort
9.0
Location
8.8
Facilities
8.7
Staff
9.3
Value for money
8.3
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 April 2024
Chaitanya
IndiaThe property is located near to the main beaches , bars and clubs.
Stayed in April 2024
Reviewed: 21 April 2024
Liam
United KingdomLovely hotel. Very clean and tidy. Friendly and helpful staff. Ten out of ten!
Stayed in April 2024
Reviewed: 19 April 2024
Leon
United KingdomPool was cold, drinks a little expensive but loved the contactless room key/pay feature and just pay your bill at reception
Everything we had a wonderful stay here
Stayed in April 2024
Reviewed: 15 April 2024
Dean
United KingdomPools were cold
Kind staff
Stayed in April 2024
Reviewed: 9 April 2024
Michelle
United KingdomThe outside pools were cold but then again so was the beach and it’s still early April, not really a downside though as the hotel has an indoor pool which is heated although we havent tried it as the outside areas as just too beautiful.
The location of the hotel was perfect - just directly across the road are steps leading straight to the beach and the local shops. The hotel staff were so wonderful, welcoming and always helpful, they were definitely the best part of our stay! Thank you Sergio and Daniel at the bar, and Jorell - everyone was just so lovely, even all the restaurants we’ve been to just had the friendliest, warmest staff. Perfect holiday for families, thank you
Stayed in April 2024
Reviewed: 6 November 2023
Maria
RomaniaNo soundproof doors at our 1bedroom appartment
The outdoor gardens and pools. The every night entertaintment show. The staff
Stayed in November 2023
Reviewed: 28 September 2023
Sadie
United Kingdomswimming pool cold.
good hotel for kids
Stayed in September 2023
Reviewed: 21 September 2023
Rebecca
United KingdomSometimes the buffet restaurant felt a little too busy and the food felt very similar every day. It would have been nice to see more tapas options.
The rooms were nicely done, clean and bright (had a pool facing room on second floor). The pool was great for both kids and adults. The staff were very friendly and helpful!
Stayed in September 2023
Reviewed: 27 August 2023
Yevgeny
United StatesAC was not good. The room never gets cool enough for good sleep. After a hot day in the sun you need a cool room to rest and relax.
Great location. Very family oriented.
Stayed in August 2023
Reviewed: 6 August 2023
Sharon
Irelandclose to everything
our swim up room
Stayed in August 2023
Reviewed: 2 August 2023
Shashwat
SwitzerlandThere was no room service if you want to order food or water bottles, with the kid sometimes it’s difficult to go to the bar for getting water battles.
We liked everything in zafiro, it was an amazing experience for me and my family. Its centrally located only 300 meters from the beach and the market. We booked a junior Suite (all inclusive) for 4 nights, Our apartment was clean, comfortable and equipped with the kitchenettes, with our little one, we had a possibility to cook anything for him. Our stay was unforgettable experience because of the good food, amazing staff behind arranging all these activities everyday for adults as well as for the children. we use to spend our afternoons at the pool where we really enjoyed aqua Zumba and pool side bar . In the evening there were world class artists who performed different acts like magic show, shadow show, flamingo and many more, my wife use to look forward for these performances in the evening… kudos to the zafiro hotel management for arranging this kind of activities. One thing that really touched us was we checked out from our room but had to wait 3 hours for the taxi to the airport, at the reception we were given some VIP passes which kept our privileges as ALL INCLUSIVE guests until we left the hotel. Thank you Zafiro for this amazing experience, we would love to see you again. Cheers Shashwat
Stayed in August 2023
Reviewed: 14 July 2023
Oleksandr
FinlandWater in the swimming pool was too dirty
Amazing food and cocktails
Stayed in July 2023
Reviewed: 5 July 2023
Hashem
United Statesthe amenities in the room are minimum, the rooms very average
nice staff, good food
Stayed in July 2023
Reviewed: 18 June 2023
E
United KingdomThe Zafiro hotel is extremely clean and the staff are so so friendly Everything was perfect
Stayed in June 2023
Reviewed: 14 May 2023
Robyn
United KingdomCoffee at breakfast was pretty crappy. Holiday with kids needs a good coffee.
Breakfast was as good. Liked all the kids entertainment. Wet bubble was fab!
Stayed in May 2023
Reviewed: 11 May 2023
Steven
United KingdomKids pool closed a bit early, around 6pm and evening entertainment was on very late for young children.
Family friendly, great location and quiet at night time.
Stayed in May 2023
Reviewed: 2 May 2023
Eve
United Kingdomnothing
everything couldn’t fault it!
Stayed in May 2023
Reviewed: 1 May 2023
Nicola
United KingdomThe price of food and drinks, we were self catering and found the hotel expensive
The upgrade to swim up room, absolutely fantastic
Stayed in April 2023
Reviewed: 30 April 2023
Sean
United KingdomNothing
Everything
Stayed in April 2023
Reviewed: 30 April 2023
Sean
United KingdomThere was nothing i didn't like.
Everything was great. Situated in a perfect place for us to either go palmanova or magaluf. The hotel was clean and with friendly and helpful staff.
Stayed in April 2023
Reviewed: 25 April 2023
Zubeida
United Kingdomnothing
everything
Stayed in April 2023
Reviewed: 15 April 2023
Tina
United KingdomRoom overlooking car park despite being a returning customer for over 12 years. Heated pool, not very heated and part of the reason for booking this hotel at this time of year. Cocktails pricey and not very much alcohol in them.
Central location, large, clean rooms. Walking distance to beach and very central between Magaluf and Palmanova. Very family friendly. Excellent pool areas and playground for children including bouncy castle.
Stayed in April 2023
Reviewed: 30 October 2022
Timothy
United KingdomKids play area was a bit tired.
Great food selection, friendly staff. Modern rooms
Stayed in October 2022
Reviewed: 28 October 2022
Hari
United KingdomGreat food and children's activities
Stayed in October 2022
Trogir, Croatia
Avrig, Romania
Fiuggi, Italy
Albenga, Italy
Amboise, France
Negril, Jamaica
Providencia, Colombia
Tuatapere, New Zealand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content