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Reviews of Zenit Conde de Orgaz 4 stars

Avenida Moscatelar, 24, Hortaleza, 28043 Madrid, Spain

#217 of 327 hotels in Madrid

Guests' Choice

Review score

Based on 1035 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.2

  • Location

    7.7

  • Facilities

    8

  • Staff

    8.4

  • Value for money

    7.9

  • Free WiFi

    8.5

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Showing 1 - 75

  • Reviewed: 23 April 2018

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    Room (on the 1st floor) was close to a conference room and was a bit loud in the evening and in the next morning due to some events. But was very quiet during the night, so OK.

    Quiet neighborood, very good breakfast, nice cosy room with comfortable bed and nice bathroom. Close to public transportation (Metro 4 Esperanza; bus line 122)

    Stayed in April 2018

  • Reviewed: 28 January 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Could have been more beverage and snack options in the mini bar. All the TV channels were in Spanish. A few English TV channels on TV would be nice.

    Clean and comfortable rooms. Friendly staff and delicious breakfast.

    Stayed in January 2018

  • Reviewed: 27 January 2018

    • Business trip
    • Group
    • Double Room
    • Stayed 1 night

    Coffe was just fine. But not bad.

    Very convinient location in my case to visit Orange Spain. Outstanding service and attention, from reception and also from the restaurant team. Great to have freshed pressed orange jouice!

    Stayed in January 2018

  • Reviewed: 21 January 2018

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights

    The mattress is very comfortable. The room is very clean. The bus 122 is just down the hotel and go straight to la Feria de Madrid. There is a restaurant at the hotel for dinner. Very good breakfast.

    Stayed in January 2018

  • Reviewed: 17 December 2017

    • Business trip
    • Group
    • Double Room
    • Stayed 1 night

    Street parking not easy, busy area. Not much restaurants in the area. We decided to have dinner at the hotel, the staff barely speaks english. My meat was overcooked despite having asked for rare.

    Very modern and confortable room. Efficient check-in and check-out.

    Stayed in November 2017

  • Reviewed: 27 November 2017

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    1. We asked for a double bed, got two single beds. Asked them about it and they confirmed they´d convert it to a double the next day but did not do so. 2. Sofa and rug were worn and had stains, stayed away from them the entire two days. 3. Asked for room to be made up; sheets were NOT changed, same sheets re-laid. Even forgot to put fresh soap. 4. Breakfast area is congested and variety is very limited. 5. Washroom has a sliding door that has huge gaps and offers no privacy. Makes no sense when traveling with children. 6. The entire hotel or part of the hotel would lose power every night! Tenants staying before us mentioned it had been happening the entire night they had been staying there. 7. Lighthing was poor in the room anyway.

    Plenty of free street parking.

    Stayed in November 2017

  • Reviewed: 20 November 2017

    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    Really I would't remark anything as negative. Even the price was really competitive in a expensive city as Madrid.

    Everything was great. They even let us make the check-in two hours before and they keept the breakfast for some more minuts just for our small group (I slept alone but travelled with six more people). Beds were amazing, really comfortable. And the room was quiet and modern.

    Stayed in November 2017

  • Reviewed: 25 October 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    Room was very hot as air conditioning was turned off and non operational Breakfast was mediocre. Coffee only from a vending machine. Hotel was full and almost nowhere to sit and it took time for additional food supplies to arrive

    Stayed in October 2017

  • Reviewed: 7 October 2017

    • Leisure trip
    • Group
    • Double Room
    • Stayed 8 nights

    kept awake one night due to problem with very noisy lift, also air con broken on the first night so room temperature was 31C! Had to sleep with windows open. All mended quickly next day though.

    Quite close to the metro, very clean, delicious dinner, helpful staff

    Stayed in October 2017

  • Reviewed: 9 September 2017

    • Business trip
    • Couple
    • Double Room
    • Stayed 5 nights

    not a good breakfast. no vegetables and very old fruits (a few of them had molds on them). staff at the breakfast would not speak English. Expensive room and breakfast!

    very comfortable bed. clean room. close to metro

    Stayed in September 2017

  • Reviewed: 6 September 2017

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Breakfast was not as good as other hotels in Spain with similar rates. It was a long walk to the nearest Metro station.

    Service at the bar was excellent and the bed was very comfortable.

    Stayed in September 2017

  • Reviewed: 28 August 2017

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Poor breakfast for the money charged, very thin walls between the rooms

    Excelent value for money, clean and confort rooms, good location between Madrid fair and city center, metro station by walking distance

    Stayed in August 2017

  • Reviewed: 7 August 2017

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights

    Extra costs for a simple cot for my sister who decided to stay with us for 1 of the 2 nights. But we had gotten a great rate through Booking.com, so the extra cost still made the room a reasonable deal. They should indicate that the 2 bottles of water in the room are not complimentary and note the price. Again, the price was not objectionable, but more transparency on the fact they were not complimentary would be nice.

    Clean, helpful staff. Taxi's arrived very quickly after request. Comfortable. Note the location is not preferable if you are visiting Madrid; it is out of the way. However, very good for us who were looking for a hotel near family.

    Stayed in July 2017

  • Reviewed: 5 May 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    The only slight negative is that their breakfast starts late (7:30) but they do provide good free coffee near reception for the early-riser.

    Ideal for the for the business traveler. Handy restaurant/bar down near reception.

    Stayed in May 2017

  • Reviewed: 9 January 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights

    The draperies were cracked

    The room was very, very clean. We followed Hotel Impossible show and weren't able to find dust anywhere :) We manage to book a smoking room and that was awesome. The bathroom was very large and the staff nice and friendly. The hotel is at 200m from the Esperanza tube station and that was an added benefit.

    Stayed in January 2017

  • Reviewed: 14 November 2016

    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to complain about.

    Excellent hotel and accommodation, very friendly staff and helpful. Quality rooms for short city break. Quality breakfast. Ideal location.

    Stayed in November 2016

  • Reviewed: 26 September 2016

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights

    The cleaners were noise in the corridors sometimes.

    We asked for a quiet room and we got it. Really quiet++++. The room had great views. Staff were kind an helpless.

    Stayed in September 2016

  • Reviewed: 14 September 2016

    • Solo traveller
    • Double Room
    • Stayed 1 night

    The breakfast didn't begin until 0730, which only gave me 15 mins to enjoy it before leaving for my flight.

    Comfortable and modern, great toiletries, good food and breakfast. All the staff very friendly and correct. A 5 min walk to Esperanza metro station: door to door to T1,2,3 - less than 25mins; to central Madrid - 40 mins. A quiet location and a handy minimart en route to metro.

    Stayed in September 2016

  • Reviewed: 30 August 2016

    • With a pet
    • Couple
    • Double Room
    • Stayed 1 night

    The restaurant at the hotel was not open for lunch or dinner on Sundays. For sightseeing you should stay at least 2 days in this part of the town as it is outside of the centre.

    We arrived early and we didn't have to wait more than 30 min. for a room to be available to us. Friendly staff. If you want a quiet place over night with free parking possibility on the street AND private parking in the Hotel garage for 12 euros/ day, this is a nice place to stay. AC and free good quality toiletries

    Stayed in August 2016

  • Reviewed: 28 August 2016

    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    1. Staff were slow. Nobody to help us carry the bags. We asked for an English Room Service menu 3 times, and we have not got any!! 2. The room service they clean the rooms only superficially. They are so loud when they clean in other rooms. 3. The location was too far from the city center.

    Comfy beds. Good AC. Good Price.

    Stayed in August 2016

  • Reviewed: 20 July 2016

    • Leisure trip
    • Family with older children
    • Double Room
    • Stayed 2 nights

    The noise the chambermaids make while working. Whether it was organizing themselves in their office or slamming the trolley in the lift, or loading actually cleaning the room, they make a lot of noise and I don't think they are conscious of the fact.

    The hotel was positioned within a quiet residential area however only a few minutes from a tube station. A very comfortable and quiet sleep. If you are travelling by car then you have the option of parking road side within a designated parking area.

    Stayed in July 2016

  • Reviewed: 4 July 2016

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    The bathroom looked very jaded and the shower didn't work properly.

    A really pleasant and bright breakfast area. As the hotel is set in a residential area, you do get to see a different side to Madrid.

    Stayed in June 2016

  • Reviewed: 16 June 2018

    • Business trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom ventilation very bad

    The room is correct

    Stayed in June 2018

  • Reviewed: 4 June 2018

    • Solo traveller
    • Twin Room
    • Stayed 1 night

    -

    Stayed in June 2018

  • Reviewed: 4 June 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    It was close both to the metro and the airport, so the location was nice for tourists. In addition, the nearby was quiet and peaceful.

    Stayed in May 2018

  • Reviewed: 26 May 2018

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    The design is not that beautiful

    Quite place close to the office, good breakfast, nice staff

    Stayed in May 2018

  • Reviewed: 27 April 2018

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights

    It is close to the office and metro station.

    Stayed in April 2018

  • Reviewed: 8 April 2018

    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great room and easy to get to from the airport

    Stayed in April 2018

  • Reviewed: 1 April 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was hot and the air conditioner didnt work

    The room was hot and the air conditioner didnt work

    Stayed in March 2018

  • Reviewed: 26 March 2018

    • Business trip
    • Group
    • Twin Room
    • Stayed 4 nights

    Super friendly and helpful stuff.

    Stayed in March 2018

  • Reviewed: 4 February 2018

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Great staff!

    Stayed in February 2018

  • Reviewed: 28 November 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Black carpet at the floors !

    Stayed in November 2017

  • Reviewed: 16 October 2017

    • Business trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Far away from the city centre, 50 minutes by metro. Scarce briekfast

    Friendly staff, spacious rooms, facilities

    Stayed in October 2017

  • Reviewed: 10 September 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Pity it does not have a swimming pool

    Nice hotel close to the airport and with free parking possibilities on the street

    Stayed in August 2017

  • Reviewed: 26 July 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Restaurant did not open till 21:00, too late for supper

    Location and how rooms are decorated

    Stayed in July 2017

  • Reviewed: 6 July 2017

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was great, bed was comfy, breakfast was delicious! Walking distance from supermarket really nice area :)

    Stayed in July 2017

  • Reviewed: 26 June 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Unfortunately Room smell like smoke

    Stayed in June 2017

  • Reviewed: 19 June 2017

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights

    good breakfast

    Stayed in June 2017

  • Reviewed: 9 June 2017

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Friendly staffs

    Stayed in June 2017

  • Reviewed: 31 May 2017

    • Business trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The bed was very comfortable and the airconditioning was effective and quiet. The Metro station is close which also is very convenient.

    Stayed in May 2017

  • Reviewed: 29 May 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Na

    Na

    Stayed in May 2017

  • Reviewed: 26 May 2017

    • Business trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    Room wasn't clean and wifi was damn slow. The gym was like a small room with two bycicles.

    I liked the room quality

    Stayed in May 2017

  • Reviewed: 21 March 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Very comfortable and very close to the airport

    Stayed in March 2017

  • Reviewed: 3 March 2017

    • Business trip
    • Family with young children
    • Twin Room with Extra Bed (3 Adults)
    • Stayed 4 nights

    Sound proofing Suggestion Shuttle buss service would help increase there customers.

    Staff real helpful.

    Stayed in March 2017

  • Reviewed: 21 November 2016

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    Price. too expensive for such a dated hotel Restaurant. not good.

    Personnel curtesy

    Stayed in October 2016

  • Reviewed: 17 November 2016

    • Business trip
    • People with friends
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Lovely spacious modern room

    Stayed in November 2016

  • Reviewed: 14 November 2016

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Good breakfast and wifi

    Stayed in November 2016

  • Reviewed: 1 November 2016

    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights

    Quite loud in the morning makes you wake up earlier :)

    Very nice spacious rooms. Taxi to the city center about 10-15 EUR.

    Stayed in October 2016

  • Reviewed: 9 October 2016

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Area without shops , only residential and far away from downtown

    Nice and comfortable place near the airport

    Stayed in September 2016

  • Reviewed: 2 October 2016

    • Business trip
    • Group
    • Twin Room
    • Stayed 5 nights

    Breakfast menu could have been better.. hardly any choice for vegetarians.

    Stayed in September 2016

  • Reviewed: 30 September 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Room was perfect for one night. In a calm & residential area.

    Stayed in September 2016

  • Reviewed: 9 September 2016

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 6 nights
    • Submitted via mobile

    nothing!?

    design and layout of room ultra modern late check out was not a problem easy access to city centre and airport via metro

    Stayed in August 2016

  • Reviewed: 20 August 2016

    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Clean and good price and friendly stuff

    Stayed in August 2016

  • Reviewed: 3 August 2016

    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Elia, 😊

    Stayed in July 2016

  • Reviewed: 29 June 2016

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    Even though it is not centrally located, it is still well situated with nearby transportation options.

    Very helpful English speaking staff.

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 24 March 2016

    • Business trip
    • Solo traveller

    I wouldn't recommend the restaurant of the hotel

    Nice staff. Nice room. Breakfast food was good but would have been nice to have proper (filter or expresso) coffee rather than from a machine.

  • Reviewed: 23 February 2016

    • Leisure trip
    • Solo traveller

    Noisy in the room morning and night because the walls are SO thin. You can hear everything happening in the bathrooms either side...

    Great value and nice decor.

  • Reviewed: 12 November 2015

    • Business trip
    • Couple

    rooms very small, beds very narrow, staff need training on technical (invoicing) and professional aspects (recommendations where to go, how to get there)

    genuinely friendly staff, do as good as they know but seem to lack technical and professional training

  • Reviewed: 1 September 2015

    • Leisure trip
    • Couple

    Had booked a double room, but were given a twin room. Not happy that card was charged for payment - we wanted to pay with cash.

    Good value for money. Lovely rooms with air-con and a safe.

  • Reviewed: 16 July 2015

    • Leisure trip
    • Couple

    The staff was really grumpy, especially the restaurant one. There was only one lady at the reception which was really professional. They open the restaurant for lunch after 2:30?!

    The hotel is really clean. The rooms are spacious and really nice. The design of the rooms is really nice.

  • Reviewed: 23 June 2015

    • Business trip
    • Solo traveller

    1) Noisy room doors !! openning/closing disturbs. 2) "early breakfast" including coffee and pastries is advertised. Only coffee served. I stayed for a whole week, so this is probably not a coincidence. 3) Mini bar - poor - very few items and not always refilled. considering there is no near convenience store - this is crucial. 4) wifi keeps disconnecting. disturbing business needs 5) TV - no access to international channels (BBC etc.)

    Location. Reasonable breakfast. Room is comfortable

  • Reviewed: 7 June 2015

    • Business trip
    • Solo traveller

    The walls between rooms are so thin that one can clearly hear the voice of the adjacent poeple and or the voice of shower or toilet flash.

    It is very clean and beds are confortable.

  • Reviewed: 4 May 2015

    • Leisure trip
    • Couple

    Good air conditioning, hot water, and slightly firm bed and working wifi. What more can you ask for? Maybe a cold beer on the terrace. A great value and perfect for us as my brother lives 2 blocks away. Now it is 2 subway transfers from downtown, but the price is right. Why such a great hotel is in a residential neighborhood? Perhaps it is the embassies that are scattered around the neighborhood?. A stack of the Chinese Weekly newspapers in the lobby might be a clue.

  • Reviewed: 5 January 2016

    • Leisure trip
    • Family with older children

    Very nice and clean boutique hotel with courteous staff. Well located for our families purposes. Enjoyed our stay and would go there again.

  • Reviewed: 27 December 2015

    • Leisure trip
    • Family with older children

    It miss a small kettle in the room so u can take any hot fluids like any hotel in europ

    Confor of the hotel

  • Reviewed: 3 November 2015

    • Business trip
    • Solo traveller

    Room had strongly odour of chemicals for cleaning

    Location of the Hotel near Fierre de madrid

  • Reviewed: 8 October 2015

    • Solo traveller

    efficient staff everything works well and is furbished.

  • Reviewed: 27 September 2015

    • Business trip
    • Solo traveller

    The staff was really helpful and friendly.

  • Reviewed: 7 July 2015

    • Leisure trip
    • Couple

    All facilities very cheap.

    Looks modern and stylish. Dark and LEDs everywhere.

  • Reviewed: 27 June 2015

    • Business trip
    • Solo traveller

    paper walls, you could hear other people like if they were inside your own room.

    Clean, simple and easy

  • Reviewed: 16 June 2015

    • Business trip
    • Solo traveller

    The room and the community are very quiet. Walking distance to Esperanza subway station and easy to go to IFEMA, airport or downtown Mardid.

  • Reviewed: 9 June 2015

    • Leisure trip
    • Couple

    Near the metro station

  • Reviewed: 7 June 2015

    • Business trip
    • Solo traveller

    computers not set for English. no vegetarian food! corridors smelly; no fresh air.

    friendly and helpful reception.

  • Reviewed: 26 April 2015

    • Business trip
    • Solo traveller

    Nice room, sweet and caring staff. Can't complain.

  • Reviewed: 9 January 2015

    • Leisure trip
    • Couple

    Everything was fine but it would be good if the staff smiled a bit more

    Close to airport

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