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  5. Reviews of Hotel Arthur

Reviews of Hotel Arthur This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Vuorikatu 19, Kluuvi, 00100 Helsinki, Finland

#76 of 86 hotels in Helsinki

Guests' Choice

Review Score

Based on 2160 hotel reviews

7.7

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.4

  • Location

    9.3

  • Facilities

    7.4

  • Staff

    8.7

  • Value for money

    7.7

  • Free WiFi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 28, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Warm great location great breakfast

    Stayed in March 2024

  • Reviewed: March 24, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Superior Twin Room
    • Stayed 3 nights

    Main room light is behind the curtain, so the room is dark when curtain is drawn. I had to keep all other lights on in the evening.

    Good selection for breakfast. Also, it was worth booking to use the sauna.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    8.0
    Great location in Helsinki
    • Leisure trip
    • Travelers with friends
    • Business Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lifts were slow

    Great location Very good breakfast

    Stayed in February 2024

  • Reviewed: March 23, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Business Twin Room
    • Stayed 1 night

    Good stay, central location, nice breakfast.

    Stayed in March 2024

  • Reviewed: March 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The toilet smells and cant be fixed The room heater also need to fix

    The room for 4 people is spacious enough Location is good also

    Stayed in March 2024

  • Reviewed: March 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    none

    location, breakfast included, clean nice room

    Stayed in March 2024

  • Reviewed: March 10, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room size

    Breakfast needs to have more vegetarian options

    Stayed in March 2024

  • Reviewed: March 7, 2024

    8.0
    Nice hotel for business trips
    • Business trip
    • Group
    • Business Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Old interior, relatively poor breakfast

    Central location, polite staff, kettle in the room, renovated bathroom

    Stayed in March 2024

  • Reviewed: March 5, 2024

    8.0
    Too short. Hope to return soon.
    • Business trip
    • Solo traveler
    • Classic Single Room
    • Stayed 4 nights
    • Submitted from a mobile device

    No remarks.

    Excellent beakfast, broad choice of foods with fresh vegetables and fruits each day. Perfect location for business trips walking distance to central train station and bus stops.

    Stayed in March 2024

  • Reviewed: March 4, 2024

    9.0
    Great central location, friendly staff, with breakfast to go & clean rooms.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    We liked everything. Nothing to complain about.

    The location is super central to everything, including train station. We walked towards the train station and took us less than 10mins. Also, we did our check in early as the room was already ready, and we checked out early as we had an 8am flight, and they gave us breakfast to go with us :) this never happened to us ever so it was nice ! They are very responsive to messages, and the staff is super friendly and polite and always with a smile and the rooms are clean. We will definitely go there again for our next trip to Helsinki.

    Stayed in March 2024

  • Reviewed: March 2, 2024

    7.0
    Old but cheap
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom and the structure overall very old. The bathroom was smelling as well. When we arrived the receptionist just informed us that we were too early without even checking whether the room was available already anyway. We did breakfast there and then over my request, the two ladies who took over the shift, told us that the room was indeed already ready so we could have also avoided standing in the lobby for 2+ hours.

    Good breakfast included in the rate Location was Perfect!!

    Stayed in March 2024

  • Reviewed: March 1, 2024

    9.0
    Price quality rate is great and the location is awesome. Friendly staff also!
    • Leisure trip
    • Solo traveler
    • Classic Single Room
    • Stayed 1 night

    The elevator renovation was bit noisy during day, but only during the day so did not bother me too much

    Unfortunately slept past breakfast

    Stayed in March 2024

  • Reviewed: February 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good location with great access to public transportation. We enjoyed the varied breakfast.

    Stayed in December 2023

  • Reviewed: February 27, 2024

    8.0
    Good location, value for Money, good services
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The lift in the hotel is so small

    The location was so good

    Stayed in February 2024

  • Reviewed: February 25, 2024

    7.0
    Good value for money hotel conveniently situated in the city centre.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Brilliantly situated within easy walking distance from the central station.

    Stayed in February 2024

  • Reviewed: February 22, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    shower curtain

    breakfast

    Stayed in February 2024

  • Reviewed: February 19, 2024

    8.0
    Great place to stay a few days
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 3 nights

    Nothing really other than some areas of the hotel need a bit of TLC for chipped paint / plaster etc especially around the lift areas

    The Arthur has a great location - only 10 mins walk from the City Railway station and less to the Metro and Tram Stops. Breakfast is varied and good quality and the staff are friendly and welcoming

    Stayed in February 2024

  • Reviewed: February 17, 2024

    7.0
    Good
    • Business trip
    • Group
    • Classic Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The hotel needs some refurbishment especially the 9th floor. Lift stops at 8th floor so had to carry 2 heavy luggages up 1 floor of steps which was not convenient. The pictures on the website are not a true reflection of the current state of the property.

    The hotel is in a very good position close to helsinki city centre on foot and close to metros and central station and kampii making it easy to travel around finland. Staff very friendly, good bfast although every day the same items could do with abit of variety. Very good WiFi.

    Stayed in February 2024

  • Reviewed: February 16, 2024

    7.0
    really nice
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    Liked it wery much and my partner liked it too

    Stayed in February 2024

  • Reviewed: February 16, 2024

    8.0
    Perfect location
    • Leisure trip
    • Group
    • Business Twin Room
    • Stayed 1 night

    It was quite hot in the room, which was not great for sleeping.

    Perfect location, and very affordable.

    Stayed in February 2024

  • Reviewed: February 15, 2024

    9.0
    Lovely central hotel in Helsinki with a great breakfast selection.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    Lovely central hotel in Helsinki, room was great and bigger than expected. It was clean and spacious, and had all the features we expected, the breakfast had a excellent selection. The location is perfect, right in the centre of Helsinki and very close to the central train station and tram stops. I was very pleased with my stay here.

    Stayed in February 2024

  • Reviewed: February 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Business Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Quite old-fashioned... My room was OK (especially for 2 nights), but overall the hotel would benefit from a renovation IMHO.

    AMAZING breakfast. Very good location, close to the train station and the city centre. Warm room, perfect for the very cold winter days.

    Stayed in February 2024

  • Reviewed: February 8, 2024

    8.0
    safe hotel in center of Helsinki
    • Leisure trip
    • Solo traveler
    • Business Twin Room
    • Stayed 3 nights

    repairing of elevaitors

    good breakfast with wonderfull service people. nice lobby and I got permission to jam with my friend without disturbing when guests was checking in

    Stayed in February 2024

  • Reviewed: February 8, 2024

    8.0
    Don’t worry about the grumpy reviews… upgrade to a business room and enjoy. It’s a good hotel with health breakfast… jus
    • Business trip
    • Solo traveler
    • Business Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Lift maintenance but understandable as they are modernizing, so only for a short period of time.

    Location and ease. The business rooms are good, with nice shower room.

    Stayed in February 2024

Showing 1 - 25

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