The TVs are old and don’t allow you to plug in an HDMi device.

The Spa and resort is amazing.

Stayed in August 2025

This place is more a destination, rather than a place to stay if you want to see the surrounding area.

Stayed in July 2025

Lack of AC was a huge minus.

Stayed in July 2025

Spa isn’t free you have to pay for that

I think the lady on the front desk didn’t like the color of our skin was very rude, made room ready for the people came after us we were made to wait though we were only 10 to 15 minutes before the check in time, the other lady came she was very cooperative and nice.

Stayed in April 2025

No air cooling unfortunately. We didn’t sleep very well at all…

Good Spa and restaurants. Great with children.

Stayed in July 2025

Old

Classic

Stayed in June 2025

the hotel needs an uplift, feels a bit outdated. spa is closed

Breakfast was ok, coffee was great!

Stayed in June 2025

The O’Leary’s restaurant is too expensive for the quality of food served.

We spent a couple of nights there and booked 2 rooms for a family of four with a small dog. The room was comfortable but would have needed some hoovering under the beds. The spa is nice and clean and there are many things to do. The smoke sauna was appreciated. We also enjoyed walking along the Aura river nearby to the city centre.

Stayed in June 2025

Room did not have a bathtub even though there was one in the picture. Did not find anything in the texts either that would suggest that there might not be a bathtub.

Room was big.

Stayed in June 2025

Everything.

Did not like.

Stayed in May 2025

Breakfast Pool shower

Pool

Stayed in June 2025

Breakfast was nice, location was a short walk from Turku city centre. We went with our 9 month old daughter and were pleased that there were child-friendly facilities (high chairs and changing areas in the changing rooms for the pool area). There was also a cot available in the room but it cost 20 euros.

Stayed in May 2025

There is no telephone in the room to contact reception and have to go down 4 floors if you need anything. If you don t ask for your room to be cleaned or change of towels nobody advises you.

Nice restaurants and big heated pool and sauna.

Stayed in May 2025

Staff chatting to themselves at Check-in, not noting customer at all. Room rate doesn’t include spa, which wasn’t mentioned at booking. Also charging for robe and slippers and not handing out towels in the spa, you must bring your own towel from the room. Would be nice if the pool program was displayed in lobby, spa and room somehow, missed excercise class as wasn’t even aware they had some.

Room was comfortable, good breakfast. Managed to use spa at quiet times 4-5pm and 9am in the morning. Check-out staff lady was wonderful.

Stayed in May 2025

Outdated hotel. The room is poorly cleaned, the walls are shabby, the furniture is broken, the shower has cracks in the floor and mold. Slippers and a robe NOT free, despite the fact that you seem to have come to a spa hotel.

Breakfast, despite the absence of banal croissants.

Stayed in April 2025

Check-in was incredibly slow, despite having multiple counters. Only one was handling all the guests, and later on, another person came but combined both the desk and kiosk services, which caused long delays. The service at the front desk could definitely be faster, especially during check-in time. We also had an unpleasant surprise with the cleanliness of the facilities. The restroom near the reception was not up to standard—it was dirty, which was disappointing for a hotel of this calibre. The property gets really crowded during holiday seasons, which is expected, but the service struggles to keep up. For the price you pay, it’s a bit frustrating that we still had to pay extra for bathrobes and slippers, plus additional spa fees During breakfast, it felt like pure chaos. The coffee was spilled on the floor on the coffee station, and it was difficult to find a clean table. The staff was slow to clean up, and the food was just okay, nothing special. There’s so much potential here, and with a little attention to the details, it could be a great stay. However, based on this experience, I feel there are a few areas for improvement, especially considering the price and popularity around family holidays.

Stayed in February 2025

The bathroom didn’t have hand soap, the bathroom door lock didn’t work, other light in bathroom didn’t work. TV:s didn’t work due to some problem. Also the other bed didn’t have a night table. The room was dusty. Also spa shower floors were dirty and there were no sauna peflets to sit on. Restaurants were suitable for kids but would be great to have more variety in restaurants (not only hamburger and pizza).

It was nice to have 2 rooms with a door in between. Made the visit easier with family. The staff was friendly. Also great to have both spa with slides and superpark for kids activities inside the hotel. Kids enjoyed! Location was also good.

Stayed in February 2025

Our room was a bit dirty like when you turned on the lamp you could see either dust or dead bugs inside of it

The spa was AMAZING there was something for little ones and also things for adults! The breakfast was huge and the whole trip felt like a cruise. Loved it.

Stayed in February 2025

the room and the spa was too cold, even for february

Stayed in February 2025

The inside was kinda old and the room as well small TV can’t connect to Phone or whatch YouTube the breakfast not so much options

The location was great the outside was nice

Stayed in February 2025

Breakfast closing time (10 am) was too early considering holiday (new years day). Furthermore, it felt that we had to rush out of the breakfast hall, as the cleaners came already at 10 am sharp. As a frequent traveller, it is standard that breakfast times are longer during holiday periods, allowing a convenient start to the day.

Stayed in January 2025

Would be good to stay an extra 2 or 3 days

Stayed in December 2024

The microwave in the 2nd floor lobby was very dirty. The pillow cover was not fully clean. The bedsheet was also not fully clean and has some minor tear

All the other facilities we as mentioned. Breakfast was amazing with plenty of options. Swimming pool, sauna, steam room was very enjoyable, clean and fun! A lot of stuff for kids to play. Location is close enough to explore Turku All in all a very good stay.

Stayed in December 2024

We had to pay additional to use the swimming pool and spa. I mean, it would not bother if it was included already in the total price. Paying for the pool as we had a room felt awkward. Also, the breakfast was sufficient but not well organized in had long queues, making us just stick to whatever we could get quick.

It is very close to the city center, so finding a good dinner spot was easy and uber was a cheap option.

Stayed in October 2024