Rukankyläntie 15, 93830 Ruka, Finland
#127 of 278 hotels in Ruka
Guests' ChoiceBased on 71 hotel reviews
8.3Cleanliness
8.5
Comfort
8.3
Location
9.3
Facilities
8.2
Staff
8.9
Value for money
7.9
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: August 28, 2025
John
United KingdomVery friendly staff. Excellent rooms.
Stayed in August 2025
Reviewed: March 17, 2025
Kristine
Latvialocation close to ski lift , perfect brekafast and personal
Stayed in March 2025
Reviewed: February 14, 2025
Darko
North MacedoniaGreat view from the room! Excellent location where you just exit the hotel and you're at the chair lift. Usual eggs/bacon/yogurt/oats breakfast options, albeit really good.
Stayed in February 2025
Reviewed: February 11, 2025
Sergey
Russiabed sheets seem to be old, i felt like my hands are always dusty
renovated room with usb chargers and clothes dryer! very good breakfast. right by the lift, the lockers for snowboards and wax table included. sauna work until 21:00. free parking. close to everything
Stayed in February 2025
Reviewed: February 6, 2025
Arcadiu
RomaniaThe room sound insulation was bad. Thankfully the neighbours mainly talked, but you could hear in all directions thumbs and people walking. But we didn't spend much time in the room so it's fine. The rooms were also on the older side, so some renovation would be great on that part.
The food was great in the morning and a great addition because it forced us to wake up early and arrive on time to the ski lift before the crowds. The free parking is right besides a ski slope, which makes it very easy to reach your car in case you need something. The ski storage is also next to the same ski slope, so you can take your skis and jump on them the next second.
Stayed in February 2025
Reviewed: January 30, 2025
Arleen
United KingdomLocation, view, cleanliness, great breakfast - all round brilliant!
Stayed in January 2025
Reviewed: January 30, 2025
Monika
DenmarkFacility is quite outdated. Beds are not very comfortable and the only option was a twin bed.
Good location, helpful staff, nice breakfast.
Stayed in January 2025
Reviewed: January 12, 2025
Vitalii
RussiaFor some reason there was a cold air coming from ventilation and there was no way to stop it.
I liked that there was a clothes drying machine in the room. Such a useful device if you do outdoor activities and I wish it was in each hotel. The location is also perfect - no need to drive anywhere, just go outside and you are already on a skiing track.
Stayed in January 2025
Reviewed: May 11, 2024
Santa
United KingdomNo complaints
Location is the best
Stayed in April 2024
Reviewed: April 22, 2024
Carlos
MexicoEvrrything very nice
Stayed in April 2024
Reviewed: April 15, 2024
Denise
CanadaI wish the sauna was open longer hours, 5-9pm made unpractical to use it.
Most amazing breakfast buffet ever!! Healthy options, vegan options, all you can expect from a perfect breakfast with a view to the ski slopes!
Stayed in April 2024
Reviewed: April 13, 2024
Zhihong
FinlandThe ski lift is situated just next to the Hotel. The Buffet breakfast is quite extensive and the staff is very welcoming. Free paking.
Stayed in March 2024
Reviewed: February 29, 2024
Markus
FinlandRoom was slightly worn out and would need renovation to make it shine again.
Breakfast was fantastic! Location could not be better in the heart of Ruka.
Stayed in December 2023
Reviewed: January 26, 2024
Jekaterina
LithuaniaMy room was in another building it is connected to main building, but it is a little challenge to get to the room with all your baggage and snowboard, because of stairs, with no lift, but guy from the staff helped me, thanks to him I’ve reached my room!
The stay was nice, calm, well equipped room, the place is near to the ski lifts, good breakfast, sauna ❤️ and helpful staff! 🫶
Stayed in January 2024
Reviewed: December 25, 2023
Rebecca
United KingdomFresh mugs and tea bags were not provided when the room was cleaned - but the room was absolutely lovely, so easy to overlook this very minor point.
Hotel right near to village ski lift. Outdoor storage room too to keep your skis and boards out of your room. Breakfast was nice with a decent variety. We were given a newly renovated room upon request - it was modern, clean, overlooking the ski slopes. It was amazing!!
Stayed in December 2023
Reviewed: November 2, 2023
Victor
SingaporeWe paid extra to upgrade our rooms to the main building as it has lifts for our luggage but the window view was so-so.
Breakfast was pretty good with decent amount of vegan options. Dining area was very spacious and clean. Location is quite accessible via public bus. Staff is excellent and knowledgeable about the area and dining options.
Stayed in October 2023
Reviewed: August 17, 2023
Philipp
Germanyspacious and calm room; very good restaurant and breakfast; free parking
Stayed in August 2023
Reviewed: August 4, 2023
Elsa
FinlandOur hotel room was quite far away from the reception and Air conditioning in the room was not efficient. Some of the servings at the breakfast were empty.
Welcoming and helpful staff even with late arrival. Breakfast was good and there were many foodstuff available.
Stayed in August 2023
Reviewed: April 30, 2023
Karoliina
FinlandGood location next to the slopes and services
Stayed in April 2023
Reviewed: March 25, 2023
Manso
FinlandLobby very crowded and facilities a bit dated. All gave the place a good skiing atmosphere but could still be more modern.
Location is great. Loved the views from the breakfast restaurant. Comfortable and easy.
Stayed in February 2023
Reviewed: March 2, 2023
Peep
EstoniaSInce the food was organic they were lacking in taste. Almost all foods didnt have texture nor taste.
It had a wide range of foods to choose from, which all were on the healthier side. The food was fresh and came straight from th kitchen, but they werent exactly hot. However the drink selection was very good and they were all tasty.
Stayed in March 2023
Reviewed: February 5, 2023
Kati
FinlandGreat service! Ski-in with a spacious ski storage!
Stayed in November 2022
Reviewed: January 28, 2023
Andrei
NetherlandsHotel is quite big, so having a room in the back can take quite a walk.
Great location, very friendly staff, good breakfast and really nice overall experience.
Stayed in January 2023
Reviewed: January 9, 2023
Sofia
FinlandThere was smelly foods left in the room from the previous guests. However we got help with that really quickly.
Excellent breakfast and location, but the highlight was super helpful staff. Always ready to help with a smile! We only had 2 nights at the resort, so we really appreciated the possibility for early check-in and late check-out. Thank you so much!
Stayed in January 2023
Showing 1 - 25
Melgaço, Portugal
Reutlingen, Germany
Olbia, Italy
Kyparissia, Greece
Las Terrenas, Dominican Republic
Rafaela, Argentina
La Spezia, Italy
Porlock, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content