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Reviews of Scandic Kemi 4 stars

Hahtisaarenkatu 3, 94100 Kemi, Finland

#3 of 8 hotels in Kemi

Guests' Choice

Review score

Based on 750 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8

  • Comfort

    7.5

  • Location

    8.3

  • Facilities

    7.8

  • Staff

    8.6

  • Value for money

    7.2

  • Free WiFi

    8.3

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Showing 1 - 65

  • Reviewed: 15 July 2018

    7.5
    No compliants, convient stay but nothing extraordinary, worth the money
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Opening hours of the pool and sauna ( Not open in The morning and only open at 4pm) No bath tub

    Comfortable bed Good breakfast Sufficient number of Parkinson spots Large TV Large rooms

    Stayed in July 2018

  • Reviewed: 25 February 2018

    7.1
    Good location, nice breakfast. But overpriced for standard of room.
    • Leisure trip
    • Family with young children
    • Standard Triple Room (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted via mobile

    The rooms are small and a little dated. There was no kettle or tea/coffee, no hotel or tourist info or info on local businesses/restaurants in the room. A "do not disturb/please make up my room" sign would be good. Although the shower problem was fixed the next morning it meant we had one night out of two with no hot water. Not great when it is -26 outside! We felt the hotel was overpriced considering it costs more than a hotel in central Sydney. The design of bathrooms is very strange when the room floods every time someone takes a shower.

    The staff were helpful and friendly. They rectified an issue with the shower the morning after we raised it. We enjoyed having access to the pool and sauna. The breakfast is very good. The location is very good for the snow castle, restaurants and shops, the coastal walks and nature trails.

    Stayed in February 2018

  • Reviewed: 28 January 2018

    8.3
    Hotel location is good and hotel staff are really nice and friendly.
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    No public transportation from airport to the city except taxi.

    Hotel staff are friendly and nice. Location is good as it is a meeting point of most of the outdoor activities.

    Stayed in January 2018

  • Reviewed: 27 January 2018

    8.8
    A basic friendly hotel that wad sufficient for our short stay on Kemi.
    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    No tea/coffee making facilities in room. There was not a proper fridge in the room just a chill box and there was no safe.

    The sauna was nice and the restaurant menu had plenty of choice with food being good.

    Stayed in January 2018

  • Reviewed: 27 January 2018

    6.3
    Location great very noisy at night
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Noise level from the nightclub over the road they give you ear plugs in your room so proves its loud. Starting from 12.30 till gone 3.30 will people outside laughing and waking us up.

    Location

    Stayed in January 2018

  • Reviewed: 6 January 2018

    7.5
    There was no kettle to use, and also no free of charge...
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 2 nights

    There was no kettle to use, and also no free of charge bottled water to serve in the room. It was a bit surprise. As Asian people get used to drink boiled water, but it is safe to drink tap water in Finland we are not used to. We were disappointed with a buffet dinner at the hotel restaurant on Christmas Eve. The buffet dinner was terrible, cold and nothing to eat even on the Christmas Eve.

    Stayed in December 2017

  • Reviewed: 7 June 2017

    7.5
    Useful stopover.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Dining room was s bit dark and gloomy /- we are elsewhere in the evening.

    Good location, close Gulf of Bothnia and with excellent views nearby. Useful one night stopover on our travels.

    Stayed in June 2017

  • Reviewed: 12 March 2017

    10
    Hotel Cumulus is a great base to explore Kemi.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    For us, nothing.

    We had to change our stay from 7 nights to 3 but we had an unchangeable reservation. They upgraded our room to a suite with sitting room, separate toilet, double shower and a sauna. Wonderful. Have stayed there before and were looked after very well.

    Stayed in March 2017

  • Reviewed: 9 March 2017

    8.3
    An Arctic wonderland!!
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A kettle in the room to make a cup of tea/coffee would have been welcome.

    The staff have been wonderful from the cleaners to the dinning room staff. The front desk staff in particular have very informative & helpful, offering suggestions & booking tours, nothing seeming too much trouble. Thank you for making our stay so memorable. I shall recommend your place to anyone coming to Lapland!!

    Stayed in March 2017

  • Reviewed: 27 February 2017

    7.9
    Nice central location opposite the harbour.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Not the best food we had in Finland. The breakfast was extensive but not great.

    Nice central location opposite the harbour. The staff were friendly and although the hotel is a bit old it was clean and comfortable.

    Stayed in February 2017

  • Reviewed: 15 February 2017

    10
    Great location
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The eggs at breakfast but this was something we found in most hotels in Finland rsrher than an issue here. They are provided as a large trate and tasteless

    Centrally located to restaurant, shops

    Stayed in January 2017

  • Reviewed: 3 February 2017

    8.3
    Great customer service
    • Leisure trip
    • Solo traveller
    • Standard Triple Room
    • Stayed 1 night

    Building a little dated, but rooms were clean. Most importantly their customer service is great. I had to check out really early in the morning so they packed breakfast bags for us. Was super nice.

    Stayed in January 2017

  • Reviewed: 2 February 2017

    7.5
    Kemi airport is bad for taxis that have not been pre-booked.
    • Business trip
    • Solo traveller
    • Standard Twin Room (1 Adult)
    • Stayed 1 night

    Kemi airport is bad for taxis that have not been pre-booked. Knowing this, I called ahead to the hotel and asked them to book for me, they told me their policy was not to book taxis for people not yet guests!! The local taxi firm did not speak any English, so I ended up with the customer I was visiting booking a hotel for me.

    Stayed in January 2017

  • Reviewed: 11 January 2017

    4.6
    2 stars max
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights

    The hotel needs renovation, old furniture, the smell of dust, only two towels per person. The hotel does not match 4 stars. 2 stars is a maximum. Of course a very high price for this level of comfort.

    Breakfast

    Stayed in January 2017

  • Reviewed: 30 December 2016

    10
    Everything felt comfortable
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    No fridge in room, just a cooler.

    From the moment we walked through the door the lady at reception made us welcome, not over the top just simply greater us, was clear about when the room would be available and then offered to store bags and asked if she can help book activities. Often it's not a lot you need to feel welcome but too often hotel r captions make you feel second class - but not at this hotel. The room and beds were what we expected, food in restaurant was great, plenty of options when you no longer want buffet, and the restaurant manager was also very helpful to welcome and recommend local dishes. Breakfast buffet was busy with a few bus loads but it was fine and orderly- maybe because the food quality was good everything else is easy. Value for money was perfect. We spent 400 euro in this hotel (food and accommodation) and it was ten times better than when we spent 1200 euro at city hotel in roveneimi and it was terrible. Highly recommend cumulus in Kemi

    Stayed in December 2016

  • Reviewed: 29 November 2016

    7.5
    Overall nice stay and view
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    need to walk a distance from train station

    the friendly staff, they allow us to store luggage till night and allow to use their sauna and bath before we catch on our night train

    Stayed in November 2016

  • Reviewed: 21 November 2016

    9.2
    fantastic breakfast and staff
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    No complaints.

    The breakfast was fantastic, coffee, lovely smoothies, cheese, ham, fresh bread, a small hot selection, a very nice continental breakfast. Very comfy rooms too. We were treated very well by the staff who made sure our bicycle was safely within sight of the 24hr reception desk. They couldn't have been friendlier or more helpful.

    Stayed in November 2016

  • Reviewed: 5 October 2016

    5.8
    The staff were nice the location is good.
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Cold pool Sauna closed most of the day my room miles away from reception noise from some work going on around @ 6 am in the morning . Won't stay here again. Average breakfast

    The staff were nice the location is good.

    Stayed in September 2016

  • Reviewed: 5 October 2016

    10
    Room was clean and comfortable.
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Room was clean and comfortable. Staff were very friendly and helpful. Managed to rent a car within 2 hrs on a Sunday with their assistance. Situated next to a supermarket, gas station and a very short walk to a lake. Really enjoyed my stay.

    Stayed in October 2016

  • Reviewed: 25 August 2016

    7.5
    Good breakfast, spacy rooms.
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    The location is good, but the area around town is mainly industrial. Not much to see and eat.

    Good breakfast, spacy rooms. Decent restaurant in the hotel.

    Stayed in August 2016

  • Reviewed: 12 July 2018

    7.5
    Restaurant slow.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Restaurant slow. No air conditioning.

    Stayed in July 2018

  • Reviewed: 3 May 2018

    7.9
    Good hotel good location and great restaurant
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Staff and food

    Stayed in April 2018

  • Reviewed: 12 January 2018

    9.6
    Super
    • Business trip
    • Group
    • Superior Twin Room
    • Stayed 1 night

    Everything is very good!

    Stayed in January 2018

  • Reviewed: 10 January 2018

    7.5
    Overall impression not bad. However, the restaurant takes too long to serve the food
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The restaurant takes more than an hour to serve our food. We strongly feel that this is not acceptable.

    Clean and nice environment

    Stayed in December 2017

  • Reviewed: 1 January 2018

    8.8
    Staff was very friendly and helpful , room was clean and...
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    Staff was very friendly and helpful , room was clean and comfortable it's good for traveler for stay .

    Stayed in December 2017

  • Reviewed: 31 December 2017

    4.6
    Not worth the price at all especially for the cleanliness
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Very dirty. Cold staff

    Location is easy to find. Parking is available and free.

    Stayed in December 2017

  • Reviewed: 30 December 2017

    10
    Perfect
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Spent a long time on waiting for food after we ordered in the hotel restaurant

    Everything is good

    Stayed in December 2017

  • Reviewed: 26 November 2017

    8.3
    Nice place to stay overnight during way to lapplands skiing resorts
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Free parking +motorheating (in winter) Very good beds Nice restaurant at the hotel

    Stayed in November 2017

  • Reviewed: 15 September 2017

    7.9
    Perfectly adequate
    • Business trip
    • Solo traveller
    • Standard Twin Room (1 Adult)
    • Stayed 2 nights

    Perfectly adequate in every respect. Small fridge (empty minibar) is nice.

    Stayed in September 2017

  • Reviewed: 21 August 2017

    10
    The staff was very friendly and helpful and the food was...
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 3 nights

    It was all good.

    The staff was very friendly and helpful and the food was good.

    Stayed in August 2017

  • Reviewed: 10 August 2017

    8.8
    location, staff, room, equipment, cleanliness, wifi, sauna
    • Leisure trip
    • Solo traveller
    • Standard Twin Room (1 Adult)
    • Stayed 1 night

    location, staff, room, equipment, cleanliness, wifi, sauna

    Stayed in August 2017

  • Reviewed: 5 June 2017

    9.2
    good hotel
    • Leisure trip
    • Solo traveller
    • Standard Twin Room (1 Adult)
    • Stayed 2 nights
    • Submitted via mobile

    Only a couple of international tv channels, no sports channel

    Good hotel for the price

    Stayed in June 2017

  • Reviewed: 9 April 2017

    5.8
    Stay one night @Kemi
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Don't have coffee, tea, an electric hotpot in room. A bit far from railway station

    breakfast is good

    Stayed in April 2017

  • Reviewed: 7 April 2017

    7.9
    Just good for short trip
    • Business trip
    • Solo traveller
    • Standard Twin Room (1 Adult)
    • Stayed 2 nights

    Poor : no water inside, no toiletries

    Good : Clean, Wifi, Location Normal : Breakfast

    Stayed in April 2017

  • Reviewed: 20 March 2017

    5.4
    The staff was very friendly.
    • Business trip
    • Solo traveller
    • 3 rooms
    • Stayed 2 nights

    Unfortunately, the prize didn´t correlate at all with the confort.

    The staff was very friendly.

    Stayed in March 2017

  • Reviewed: 18 March 2017

    10
    Staff were fantastic!
    • Leisure trip
    • Group
    • Standard Twin Room (1 Adult)
    • Stayed 2 nights
    • Submitted via mobile

    Staff were fantastic!

    Stayed in March 2017

  • Reviewed: 6 March 2017

    8.3
    Friendly staff,good location,lovely breakfast
    • Leisure trip
    • Family with young children
    • Standard Twin Room (1 Adult)
    • Stayed 4 nights
    • Submitted via mobile

    Swimming pool very very cold:(

    Friendly staff,good location,lovely breakfast

    Stayed in February 2017

  • Reviewed: 24 February 2017

    10
    In room SAUNA!
    • Leisure trip
    • Couple
    • Twin Suite
    • Stayed 2 nights
    • Submitted via mobile

    The staff is amazing! The hotel and rooms very clean and the sauna was immaculate!!

    Stayed in February 2017

  • Reviewed: 19 February 2017

    7.9
    There was a really great restaurant at the hotel.
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights

    There was a really great restaurant at the hotel.

    Stayed in January 2017

  • Reviewed: 16 February 2017

    7.9
    Nice Sauna and pool during winter
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    no signboard showing the direction to sauna.

    Sauna and pool is cool. Even in winter I did try both!

    Stayed in February 2017

  • Reviewed: 14 February 2017

    7.9
    Comfort bed with friendly staff
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Hot water provided, essential during winter time

    Stayed in February 2017

  • Reviewed: 12 February 2017

    6.3
    location and breakfast
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights

    decoration and furnishing

    location and breakfast

    Stayed in February 2017

  • Reviewed: 22 January 2017

    9.2
    Great central location, friendly and helpful staff,...
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing really.

    Great central location, friendly and helpful staff, generally really nice hotel

    Stayed in January 2017

  • Reviewed: 3 January 2017

    7.9
    Good location
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I found some hairs in the basin, perhaps this total is so popular with lots of tourists.

    Good location and friendly staff.

    Stayed in January 2017

  • Reviewed: 28 August 2016

    7.5
    Tiny rooms
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights

    Tiny rooms

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 4 April 2016

    9.2
    Nice staff.
    • Leisure trip
    • Group

    The heater in room is not hot at all. But the room is not cold actually.

    Nice staff. Walk 10-15 mins from rail station. Walk 10mins to snowcastle. With sauna and swimming pool,but the water is too cold to swim in winter.

  • Reviewed: 28 March 2016

    9.2
    Comfortable and warm bed.
    • Leisure trip
    • Group

    1.3 km far form the train station, with your luggage in the icy road are touch things!

    Comfortable and warm bed. Snow castle is in walking distance. Helpful staff for arrangement of taxi to the airport.

  • Reviewed: 23 February 2016

    6.7
    The restaurant is good.
    • Leisure trip
    • Couple

    The location is a bit far from the railway station especially when you are walking with large luggage.

    The restaurant is good. Snow castle is in walking distance.

  • Reviewed: 13 August 2015

    7.1
    We look for two things in a hotel.
    • Leisure trip
    • Couple

    Long long corridor to our room was like walking down a prison corridor. Also noticed there was a nightclub right out the back. It was shut on the night we stayed but might be noisy on a Fri or Sat night?

    We look for two things in a hotel. Quiet and secure parking. This fulfilled on both counts. The receptionist insisted we park our motorcycle right outside the reception. Much appreciated. Our room was quiet and clean. Restaurant was good value.

  • Reviewed: 8 April 2015

    9.2
    Friendly staff, comfortable bed, clean bathroom and a fairly...
    • Leisure trip
    • Group

    Friendly staff, comfortable bed, clean bathroom and a fairly good buffet breakfast. Restaurant attached to the hotel serving good selection of reasonably priced food (by Finnish standards).

  • Reviewed: 24 February 2015

    10
    Everything starting from the receptionists .
    • Leisure trip
    • Couple

    Everything starting from the receptionists ..... All of them up to the dinning staff - and they do what they say- they make their guests feel relax and make their stay as comfortable as possible!!!!!!

  • Reviewed: 10 February 2015

    7.9
    Staff was friendly and extremely helpful.
    • Leisure trip
    • Couple

    Swimming pool was cold.

    Staff was friendly and extremely helpful. Nice location, walking distance of everything in town. Room was very comfortable, while technically a twin room, the large beds could be pushed together easily. Definitely recommend.

  • Reviewed: 26 January 2015

    4.6
    The bus stop was opposite the hotel.
    • Leisure trip
    • Family with young children

    The room was very small to share with two children. The hotel is old and the restaurant is overpriced. Overall not good value for money.

    The bus stop was opposite the hotel.

  • Reviewed: 29 March 2016

    10
    The hotel staff was very nice.
    • Leisure trip
    • Family with young children

    The hotel staff was very nice. They allowed for an extended checkout..so that was super awesome :)

  • Reviewed: 27 March 2016

    10
    Staff was great -- friendly and helpful.
    • Leisure trip
    • Solo traveller

    Staff was great -- friendly and helpful.

  • Reviewed: 17 March 2016

    10
    You can walk from the hotel to the snow castle.
    • Leisure trip
    • Group

    You can walk from the hotel to the snow castle. Breakfast is very good.

  • Reviewed: 16 March 2016

    • Leisure trip
    • Couple

    a bit far from train station

    it is near to supermarket.

  • Reviewed: 9 March 2016

    8.8
    Nice staff
    • Leisure trip
    • Group

    Nice staff

  • Reviewed: 1 March 2016

    • Leisure trip
    • Family with young children

    the breakfast is not so good and hope it can be improved in the future.

    location is very good and the staff is very helpful

  • Reviewed: 21 January 2016

    9.6
    The room is comfortable and location is not far from the...
    • Leisure trip
    • Solo traveller

    little bit expensive.

    The room is comfortable and location is not far from the train station.

  • Reviewed: 3 January 2016

    7.9
    Room is comfortable, sauna is great!
    • Leisure trip
    • Group

    A bit far from bus station

    Room is comfortable, sauna is great!

  • Reviewed: 21 June 2015

    10
    Size of bedroom
    • Leisure trip
    • Couple

    Nothing

    Size of bedroom Dining room

  • Reviewed: 5 April 2015

    8.3
    The hotel staff is friendly, the location is quite near the...
    • Leisure trip
    • Group

    It is really far from the train station.

    The hotel staff is friendly, the location is quite near the harbor for joining actives.

  • Reviewed: 28 March 2015

    9.6
    Comfortable hotel with excellent services, free wifi and...
    • Business trip
    • Solo traveller

    -

    Comfortable hotel with excellent services, free wifi and helpfull staff.

  • Reviewed: 12 February 2015

    7.5
    Good support at the reception helpful with arrangements for...
    • Leisure trip
    • Couple

    Good support at the reception helpful with arrangements for taxi etc.

There are also 33 reviews without text. These impact the overall review score.

Showing 1 - 65

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