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Reviews of Original Sokos Hotel Pasila Helsinki 4 stars

Maistraatinportti 3, Keskinen Suurpiiri, 00240 Helsinki, Finland

#101 of 169 hotels in Helsinki

Guests' Choice

Review score

Based on 562 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    7.7

  • Location

    8.1

  • Facilities

    7.8

  • Staff

    8.4

  • Value for money

    7

  • Free WiFi

    8.1

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Showing 1 - 40

  • Reviewed: 8 September 2018

    8.3
    Let's say you're going to Helsinki on business.
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 4 nights

    Unless you or your customer/client/whatever head out, there's not much in the way of restaurants in the area. There's of course one in the hotel, but I didn't try that, as I believe that eating in the hotel restaurant especially by yourself when on business travel is like wearing sweatpants in public: a sign you've stopped caring.

    Let's say you're going to Helsinki on business. Let's also say that this business requires you to be in the Pasila area. Well, in that case, you can safely choose this hotel. It'll be pretty expensive of course (what hotel isn't, there in Finland). But it's pretty easy to get to from the airport, it has comfortable beds, it has a good breakfast, and at least on the west side you'll have it quiet, and views of trees in the nearby park which is well worth an evening stroll. And if you want to, just take the tram and be in downtown Helsinki in 20 minutes. So - if you can get this at a decent rate, it would even be an option for a short city trip.

    Stayed in August 2018

  • Reviewed: 12 August 2018

    9.6
    This was incredible value for money. A really great stay from a normally picky guest!
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    Hotel sauna was broken

    This was such a stylish place and such a great surprise. The decor and so many small thoughtful things, I couldn't have asked for more.

    Stayed in August 2018

  • Reviewed: 5 August 2018

    8.3
    ok
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    It's just ok, nothing special, maybe a bit too expensive. And you honestly expect at least one spoon inside.

    The breakfast was good, with a lot of choice.

    Stayed in August 2018

  • Reviewed: 29 July 2018

    6.7
    Good location for us but needs longer or 24 hour refreshments
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights

    The bar & kitchen closed at 10pm. There was nothing else nearby that was open so was unable to get anything to eat or drink after we got back from the event. Juice dispenser was very hit and miss, water comes out before the flavouring and sometimes it tasted just like water and nothing like orange juice.

    We were attending an event at the Hartwall Arena so the location of the hotel was great for that and also great for the tram into town.

    Stayed in July 2018

  • Reviewed: 16 July 2018

    7.1
    ok for one night.
    • Business trip
    • Group
    • Standard Single Room
    • Stayed 1 night

    Location was not interesting, a lot of construction going on. In the Hotel, you felt like you are there alone. And going out not an option, nothing to see, no other bars or restaurants around.

    Hotel good to stay for one night. Room is spacy and bed is comfortable. TV could have more chains nowadays. Gym was under reconstruction. Breakfast was good and had a lot of varied offers for all type of allergies.

    Stayed in July 2018

  • Reviewed: 11 July 2018

    8.3
    The people where so friendly.
    • Leisure trip
    • Group
    • Standard Single Room
    • Stayed 6 nights
    • Submitted via mobile

    Very limited in the restaurant for variety of food and very expensive. We ate there for first 2 nights then went into Helsinki on tram and ate in town as was 3rd price.

    The people where so friendly. Rooms very spacious and clean. Beds nice n soft.

    Stayed in July 2018

  • Reviewed: 4 November 2017

    6.7
    Nice hotel.
    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night

    All as it should be but not much more. A bit dated rooms inside.

    Nice hotel. Room not a highest standard, however well equipped (e.g. iron, kettle, slippers, bathrobe). Good breakfast.

    Stayed in November 2017

  • Reviewed: 24 October 2017

    5.4
    Good breakfast and location, however lack in comfort
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    It was not very clean, especially the toilet. Also the price was very high for a room that was lacking elegance and comfort.

    Very good breakfast. Hotel is located next to Pasila Station. To the exhibition centre it is about 15 min walkk. There is a tram leaving right next to the Hotel into the City centre (takes about 20min)

    Stayed in October 2017

  • Reviewed: 5 September 2017

    7.1
    Walking distance from Hartwall arena
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Since it's not in the city centre, the area is very quiet although at the time of my stay construction work were taken place nearby. There is no restaurants nearby, no shops, actually nothing is around. Staff is nice but I had a bad expirience when ordering a taxi to airport at a reception. Luckily hotel guests from Island offering theirs.

    Hotel is near to Hartwall arena ( walking distance 15 min-850 m) which is great if you have booked any events in it. You can easily get to the city centre by tram no. 2 which stop is in front of the hotel. If you're travelling with a child you can also get to the Linnanmaki amusement park with a bus no.23 or alternatively you can walk.

    Stayed in September 2017

  • Reviewed: 6 April 2017

    8.8
    Very good vacations.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The heating is too much in the room.

    The bed is very comfortable. The breakfast is very good. The location is very convenient, near Hartwall Arena, the tram pass in front of the hotel. Easy to go to city center and back to the hotel with the tram.

    Stayed in April 2017

  • Reviewed: 5 November 2016

    7.1
    Business trip
    • Business trip
    • Group
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms do not have enogh space of my comfort zone , would be more clean over room desk and furnitures

    It was so close to our destination office building. And quite wide range at breakfast

    Stayed in November 2016

  • Reviewed: 22 August 2018

    7.1
    extra price for guest
    • Leisure trip
    • Family with young children
    • Standard Single Room
    • Stayed 1 night

    extra price for guest

    Stayed in August 2018

  • Reviewed: 18 February 2018

    9.6
    Very Very good wi fi!
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very Very good wi fi!)))

    Stayed in February 2018

  • Reviewed: 19 November 2017

    6.7
    Lacking character
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Lacking character

    Stayed in November 2017

  • Reviewed: 13 November 2017

    8.8
    Good
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights

    The card deactivated two times and created stress and issue.

    Stayed in November 2017

  • Reviewed: 9 November 2017

    8.3
    Comfortable and good location from the Pasilanraitio station.
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Comfortable and good location from the Pasilanraitio station.

    Stayed in November 2017

  • Reviewed: 2 September 2017

    8.8
    A place with nice staff and good breakfast.
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 6 nights

    I came to the Hotel very early in the morning around 7 due to my flight schedule. The staff here still let me to have my room that early.

    Stayed in August 2017

  • Reviewed: 1 September 2017

    7.5
    Size of room, tram station just outside hotel
    • Business trip
    • Solo traveller
    • Standard Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    Beeak

    Size of room, tram station just outside hotel

    Stayed in August 2017

  • Reviewed: 2 July 2017

    7.1
    Easy access to tram station
    • Business trip
    • Couple
    • Standard Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    No avaiable coffee maker or kettle to boil water

    Vicinity of tram station to the hotel and convention center

    Stayed in July 2017

  • Reviewed: 19 June 2017

    10
    Excellent hotel!
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights

    Excellent hotel!!!

    Stayed in June 2017

  • Reviewed: 4 June 2017

    10
    Situated in a serene area..easy access to transportation to any part of the city
    • Business trip
    • Couple
    • Superior Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Language barriers

    The staff prompt action on requests

    Stayed in June 2017

  • Reviewed: 22 May 2017

    7.9
    rice porrige for breakfast.
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights

    Expensive tea in the evening. Almost 3 Eur for a lipton tea bag.

    rice porrige for breakfast. Nice sauna.

    Stayed in May 2017

  • Reviewed: 4 May 2017

    6.7
    very friendly staff.
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    room was not clean. bit too expensive

    very friendly staff. We had huge bathroom.

    Stayed in May 2017

  • Reviewed: 19 December 2016

    8.8
    Great breakfast.
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights

    Opening hours of the sauna are inconvenient; not usable during the day.

    Great breakfast.

    Stayed in November 2016

  • Reviewed: 18 December 2016

    7.1
    Bathroom.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The bed was really uncomfortable..!

    Bathroom...!

    Stayed in December 2016

  • Reviewed: 16 December 2016

    5.8
    Probably other hotel next time...
    • Business trip
    • Group
    • Standard Single Room
    • Stayed 2 nights

    They charge €20 per night for the car in the garage. I consider it as rip-off. Rather small rooms.

    Breakfast was good. Friendly staff.

    Stayed in December 2016

  • Reviewed: 28 November 2016

    7.1
    Convenient for Expo Centre
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights

    Rather basic accommodation for the price

    Good breakfast, close to exhibition centre

    Stayed in November 2016

  • Reviewed: 14 November 2016

    10
    Nice, spacious room with all relevant amenities
    • With a pet
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    Nice, spacious room with all relevant amenities Loved the breakfast buffet As a pet traveller I liked the "pet in the room" door hanger

    Stayed in November 2016

  • Reviewed: 9 October 2016

    8.8
    Walkable distance from Hartwall Arena, so a good choice if...
    • Group
    • Standard Twin Room
    • Stayed 1 night

    Walkable distance from Hartwall Arena, so a good choice if in Helsinki because of some event happening there.

    Stayed in October 2016

  • Reviewed: 29 September 2016

    9.2
    Good location, if going to Hartwall arena.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Good location, if going to Hartwall arena. Big room. Great breakfast.

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 21 February 2016

    5.0
    Nice evening staff and good location for my purpose.
    • Business trip
    • Solo traveller

    Very tiny teeny small and dated room, like 70s. To high priced, not worth it, choose a more luxury, and cheaper, hotel in the city instead and use the money you save for taxi.

    Nice evening staff and good location for my purpose.

  • Reviewed: 3 January 2016

    9.2
    The Hotel is very nice, clean and confortable.
    • Leisure trip
    • Group

    The Hotel is very nice, clean and confortable. Personale is very kind. They also help us arrange some visits. Breakfast was included and it was very plentiful. It also has a sauna. It is not in the very centre of Helsinki but it has tram stop in front of it and the train station at 5-7 minuts by foot.

  • Reviewed: 11 August 2015

    7.1
    Close to the city park great for riding my bike and close to...
    • Business trip
    • Solo traveller

    Found it difficult to use the front desk as there was always a cue of people.

    Close to the city park great for riding my bike and close to the train station that made it easy to get to the centre to work. Staff helpful when asked.

  • Reviewed: 8 August 2015

    8.8
    Staff is very friendly;
    • Leisure trip
    • Family with young children

    Room was very warm, not sure whether there was an airconditioner or not. You need to pay for parking in the hotel parking lot, € 20 per day.

    Staff is very friendly; breakfast is good, suitable also for vegans and lactose intolerant people.

  • Reviewed: 24 January 2015

    6.3
    The normal hotel with scandinavian standars, great breakfast...
    • Business trip
    • Group

    Reception should have been more active with its guests and was most of the time uncomfortable on answering the guests with their various questions.

    The normal hotel with scandinavian standars, great breakfast, wifi and comfort.

  • Reviewed: 10 May 2016

    8.3
    Location.
    • Leisure trip
    • Couple

    Weather was warm and there was no conditioner in the room so it was quite hot.

    Location. Staff.

  • Reviewed: 26 January 2016

    6.7
    The staff was friendly and skilled.
    • Business trip
    • Solo traveller

    The room, especially the bathroom. It looked like I was in hospital. Restaurant was not open on Sunday.

    The staff was friendly and skilled.

  • Reviewed: 15 October 2015

    7.1
    nice staff, good restaurant.
    • Business trip
    • Solo traveller

    small room with not a great bed

    nice staff, good restaurant.

  • Reviewed: 2 June 2015

    10
    good breakfest, fast wi-fi, clean room
    • Leisure trip
    • Family with young children

    parking is 24h/15eur

    good breakfest, fast wi-fi, clean room

  • Reviewed: 5 May 2015

    5.8
    No water boiler
    • Leisure trip
    • Couple

    No water boiler

There are also 22 reviews without text. These impact the overall review score.

Showing 1 - 40

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