Reviews of Ace Hotel Issoire
Avenue Du Docteur Bienfait, 63500 Issoire, France
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Reviewed: September 12, 2025 · Stayed in July 2025
Verified reviewReviewed: September 9, 2025 · Stayed in September 2025
Verified reviewPerfect stay for us, room on ground floor, very quiet, brilliant staff. Perfect location
The pillows could be better
Reviewed: September 3, 2025 · Stayed in September 2025
Verified reviewReviewed: August 31, 2025 · Stayed in August 2025
Verified reviewDidn't have any breakfast. We were allowed in early and very good welcome from the hotel staff.
Nothing.
Hello, Thank you for taking the time to share your positive experience following your stay at ACE Hôtel Issoire. We look forward to welcoming you again on your next trip. Yours sincerely, The entire ACE Hôtel Issoire team
Reviewed: August 30, 2025 · Stayed in August 2025
Verified reviewIt was exactly what we expected and well placed for the Buffalo grill.
Nothing
Reviewed: August 22, 2025 · Stayed in August 2025
Verified reviewPerfectly clean motorway hotel with secure gated parking. Windows that actually open, which is rare. Better than the hotels in Clermont Ferrand that charge 25% more.
Reviewed: August 20, 2025 · Stayed in August 2025
Verified reviewTurned up at 22:00 with reception checking us in with ease after a very long drive. Rooms super clean and tidy, with kids loving the buffet style breakfast.
Had to have two rooms for the six of us. Would have been nice if there was an option for interconnected rooms.
Reviewed: August 20, 2025 · Stayed in August 2025
Verified reviewNear the highway for a stop to sleep, nice staff, nice breakfast.
A lot of noise near the parking area, we had some difficulties to get hot water in the shower.
Reviewed: August 5, 2025 · Stayed in July 2025
Verified reviewReviewed: August 1, 2025 · Stayed in August 2025
Verified reviewPleasant stay in a well run hotel.
Shower drainage needs sorting out.
Reviewed: July 27, 2025 · Stayed in June 2025
Verified reviewThe staff were very friendly and accomodated a very late check-in. The hotel is perfectly positioned, with plenty of parking. The room was comfortable and clean.
Nothing to comment on.
Hello, Thank you for choosing ACE Hôtel Issoire for your stay and for taking the time to share your positive experience. We look forward to welcoming you again on your next trip. Yours sincerely, the entire ACE Hôtel Issoire team
Reviewed: July 10, 2025 · Stayed in April 2025
Verified reviewReviewed: June 26, 2025 · Stayed in June 2025
Verified reviewPrice. Comfy bed. Value for Money
Hello, Thank you for taking the time to share your positive experience following your stay at ACE Hôtel Issoire. We look forward to welcoming you again on your next trip. Yours sincerely, The entire ACE Hôtel Issoire team
Reviewed: June 24, 2025 · Stayed in June 2025
Verified reviewGreat value for money. Comfortable beds and clean room and excellent shower. Great for staying when travelling with a dog.
NA
Hello, The entire ACE Hôtel Issoire team was very touched by your comment and would like to thank you warmly. We hope to have the pleasure of welcoming you again on your next trip. Yours sincerely, the entire ACE Hôtel Issoire team
Reviewed: June 17, 2025 · Stayed in June 2025
Verified reviewall aok
no problems
Hello, Thank you for taking the time to share your positive experience following your stay at ACE Hôtel Issoire. We look forward to welcoming you again on your next trip. Yours sincerely, The entire ACE Hôtel Issoire team
Reviewed: June 16, 2025 · Stayed in May 2025
Verified reviewGreat location, clean facilities
Reviewed: June 8, 2025 · Stayed in June 2025
Verified reviewReviewed: June 3, 2025 · Stayed in May 2025
Verified reviewReviewed: June 3, 2025 · Stayed in June 2025
Verified reviewLarge room ,comfy bed ,excellent breakfast for the money ,nice friendly helpful staff ,secure parking for my motorbike
Hello, Thank you for taking the time to share your positive experience following your stay at ACE Hôtel Issoire. We look forward to welcoming you again on your next trip. Yours sincerely, The entire ACE Hôtel Issoire team
Reviewed: June 2, 2025 · Stayed in June 2025
Verified reviewThe staff were brilliant as usual. The room was perfect. Have stayed many times and will continue to stay here
Hello, Thank you for your kindness and loyalty. We look forward to welcoming you again during your next stay in Issoire. Thank you again, the entire ACE Hôtel Issoire team.
Reviewed: May 31, 2025 · Stayed in May 2025
Verified reviewReviewed: May 19, 2025 · Stayed in May 2025
Verified reviewIt was open 24hrs
The fact they took full amount for both of my rooms and then I was asked to pay again leaving me short of cash for remainder of my trip
Reviewed: May 19, 2025 · Stayed in May 2025
Verified reviewIt was open 24hrs
Full payment was taken and held by the hotel. When we arrived I had to pay the same amount again which left me short for the remainder of my trip. I am still waiting for it to be reimbursed
Thank you for your feedback, Thank you for your feedback. When you make a reservation, a pre-authorization is made on your card, but this is not a payment. Sometimes, depending on the bank, this amount may appear on your account and be returned a few days later. Please contact your bank to let them know that you have not received your pre-authorization. Remaining at your disposal, ACE Hôtel Isoire
Thank you for your feedback, Thank you for your feedback. When you make a reservation, a pre-authorization is made on your card, but this is not a payment. Sometimes, depending on the bank, this amount may appear on your account and be retu… Show more
Reviewed: May 13, 2025 · Stayed in May 2025
Verified reviewReviewed: May 13, 2025 · Stayed in May 2025
Verified review