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Reviews of Albert Elisabeth Gare SNCF 3 stars

37, Av Albert Elisabeth, 63000 Clermont-Ferrand, France

#18 of 37 hotels in Clermont-Ferrand

Guests' Choice

Review score

Based on 943 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    7.6

  • Location

    8.1

  • Facilities

    7.4

  • Staff

    8.5

  • Value for money

    7.9

  • Free WiFi

    7.7

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Showing 1 - 33

  • Reviewed: 6 June 2018

    • Leisure trip
    • Couple
    • Double Room with Bath
    • Stayed 1 night

    The Staff were helpfull, Breakfast was very good, The hotel is quite close to the rail station. In the evening I ate at a local couscous restaurant which was a bit scruffy but had a very good meal. The Staff found space for our Bicycles .

    Stayed in June 2018

  • Reviewed: 21 May 2018

    • Leisure trip
    • Couple
    • Twin Room with Bath
    • Stayed 1 night

    The lift is tiny. Not much that anyone can do about it; and it's hardly a game-breaker. I just needed to find something vaguely negative to say so that this review doesn't just look bland.

    Friendly and helpful staff, more than adequate breakfast; the room was a good size for the price; very close to the station.

    Stayed in May 2018

  • Reviewed: 20 May 2018

    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    No fridge or tea and coffee facilities in the rooms.

    A great place for our traveling family to stay for the night. With a family room able to sleep up to five people. The rooms are comfortable and clean. Loved it.

    Stayed in May 2018

  • Reviewed: 1 April 2018

    • Leisure trip
    • Couple
    • Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Bed very uncomfortable Breakfast poor for the price paid Rooms near stair case or lift very very noisy

    Good location . Walking distance to restaraunts etc.

    Stayed in March 2018

  • Reviewed: 22 January 2018

    • Business trip
    • Solo traveller
    • Double Room with Shower
    • Stayed 1 night

    The bed is confortable and the wifi works

    breakfast is basic. no cheese, no ham no fresh fruit , even not a mineral water bottle. the shower has no door and is too small, you have water on the floor the bathroom is too small.

    Stayed in January 2018

  • Reviewed: 3 January 2018

    • Leisure trip
    • Couple
    • Double Room with Shower
    • Stayed 1 night

    I felt the shower controls could have been simpler or better marked, it took a while to work out!

    The bed was very comfortable and there was plenty of hot water for the shower.

    Stayed in December 2017

  • Reviewed: 11 October 2017

    • Leisure trip
    • Solo traveller
    • Double Room with Shower
    • Stayed 1 night

    Good location for train station and town centre. Recently refurbished, nice clean room with good shower, double -glazed (but quiet street, anyway) freindly, helpful staff.

    Stayed in October 2017

  • Reviewed: 14 September 2017

    • Solo traveller
    • Double Room with Shower
    • Stayed 1 night

    The room was freezing despite temp control on 30 degrees. I had to sleep in my overcoat! No tea or coffee in the room.

    the helpfulness of the Reception Breakfast was good. Wifi was good.

    Stayed in September 2017

  • Reviewed: 10 September 2017

    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night

    The room was really small, especially the bathroom, where we didn't even have an opportunity to hang up our towels (no hooks, no bars). The room was not suitable for three people. If you are three people, I'd recommend booking a four person room.

    Super friendly staff and super helpful! Their reception is open 24h, and all staff we saw was very friendly. They have some extra things free of charge at reception as well (coffee, water, some little knickknacks).

    Stayed in August 2017

  • Reviewed: 2 August 2017

    • Leisure trip
    • Solo traveller
    • Double Room with Shower
    • Stayed 1 night

    Although generaly clean, tidy and up to date, some of the decor semed a litle unfinished.

    Very convenient location, easy walk from the station, convenient to the city centre, but quiet. Comfortable room, friendly and helpful staff.

    Stayed in July 2017

  • Reviewed: 13 March 2017

    • Leisure trip
    • Solo traveller
    • Double Room with Shower
    • Stayed 2 nights

    No door between shower and (bed)room, so if you take too long or too hot of a shower (or a combination of the two), you will set off the fire alarm. The shower is placed such that it will certainly spill water onto the bathroom floor and additionally wet the carpet in the (bed)room. Thin walls between the rooms. Quiet road in front of the hotel seems to be quite noisy when sleeping with the window open.

    Friendly, clean and basic hotel for a good price. Walking distance from the city centre. Helpful staff.

    Stayed in March 2017

  • Reviewed: 17 October 2016

    • Couple
    • Double Room with Bath
    • Stayed 1 night

    The bath plug was stuck in the open position and the shower switch came off in my hand, so although the water was hot we had difficulty bathing and showering. Breakfast ok, but nothing very welcoming about it.

    Clean room with comfortable bed. Clean bathroom too. Welcoming staff, who helped us find our way to a good restaurant for dinner.

    Stayed in October 2016

  • Reviewed: 28 August 2016

    • Leisure trip
    • Solo traveller
    • Double Room with Shower
    • Stayed 1 night

    Not really "I didn't like", however, if the staff understand some more English, the status of hotel will be much higher for everyone. It's pity...

    The location is good and the price is really good considering the facility.

    Stayed in August 2016

  • Reviewed: 1 August 2016

    • Leisure trip
    • Couple
    • Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Room was too small for two people. Tiny table. One seat only. No room to move about easily. Shortage of towels in bath 'closet'. Food was available for self-service. Bit pricey for what there was.

    Staff were friendly and helpful. Good location. Easy to find.

    Stayed in July 2016

  • Reviewed: 10 July 2016

    • With a pet
    • Leisure trip
    • Couple
    • Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    The car parking facilities were not suitable for our size vehicle very small garage ideal for 4 small cars. My husband had great difficulty getting getting our car out in the morning but we did have wonderful assistance from the young lady on reception

    The cleanliness and very helpful cheerful receptionists.

    Stayed in July 2016

  • Reviewed: 26 May 2018

    • Leisure trip
    • Couple
    • Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Breakfast just basic. Carpet a bit grotty

    We wanted close proximity to station and it gave us that Staff were very helpful

    Stayed in May 2018

  • Reviewed: 19 May 2018

    • Leisure trip
    • Couple
    • Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Parking very tight in garage and very small bathroom. Very basic room

    Location good to main town.

    Stayed in May 2018

  • Reviewed: 17 May 2018

    • Leisure trip
    • Couple
    • Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Nice to be able to get a hot microwaved meal when we arrived late.

    Stayed in May 2018

  • Reviewed: 25 March 2018

    • Business trip
    • Solo traveller
    • Double Room with Bath
    • Stayed 2 nights

    My room had no table to work with the laptop.

    Very centrical

    Stayed in March 2018

  • Reviewed: 23 February 2018

    • Business trip
    • Couple
    • Double Room with Shower
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Small but comfy

    Stayed in January 2018

  • Reviewed: 18 February 2018

    • Couple
    • Double Room with Shower
    • Stayed 1 night

    Cold water in the shower, little room...

    Stayed in February 2018

  • Reviewed: 14 October 2017

    • Business trip
    • Solo traveller
    • Twin Room with Bath
    • Stayed 1 night

    Quiet room, bath in the bathromm

    Stayed in October 2017

  • Reviewed: 4 October 2017

    • Leisure trip
    • Solo traveller
    • Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Clean and comfortable. 24hr reception.

    Stayed in October 2017

  • Reviewed: 10 September 2017

    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    The parking was very awkward. The child breakfast was a bit stingy.

    Stayed in August 2017

  • Reviewed: 4 August 2017

    • Leisure trip
    • Couple
    • Double Room with Shower
    • Stayed 1 night

    Bit of a walk in to town.

    Friendly staff, on site parking, room was clean an quiet.

    Stayed in July 2017

  • Reviewed: 24 July 2017

    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    The bed was very comfy and breakfast was nice. The accommodation was very clean

    Stayed in July 2017

  • Reviewed: 2 June 2017

    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night

    View from the room, dated décor, limited parking

    Breakfast, friendly and helpful staff, Lifts, secure parking

    Stayed in May 2017

  • Reviewed: 21 April 2017

    • Leisure trip
    • Solo traveller
    • Double Room with Shower
    • Stayed 1 night

    true......no tea or coffee in the room

    breakfast was excellent and the staff were very very good

    Stayed in April 2017

  • Reviewed: 30 October 2016

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Room 43 was really too small for 3 people. Room 40 was better

    Offer of free coffee and tea in reception area. The lounge

    Stayed in October 2016

  • Reviewed: 11 August 2016

    • Solo traveller
    • Double Room with Shower
    • Stayed 1 night

    Good breakfast, all you can eat. Close to station and about 10-15 mins walk from historic town centre. Relatively quiet street at night.

    Stayed in July 2016

  • Reviewed: 11 July 2016

    • Business trip
    • Solo traveller
    • Double Room with Shower
    • Stayed 1 night

    No tea/coffee in room.

    Clean, well-organised, friendly, central-ish. Quiet rooms at back of hotel.

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 18 May 2016

    • Leisure trip
    • Group

    Neighbourhood not so good.

    Helpful staff. Within walking distance of the centre.

  • Reviewed: 14 May 2016

    • Leisure trip
    • Group

    Nothing

    A value for money stay with helpful and friendly staff

There are also 32 reviews without text. These impact the overall review score.

Showing 1 - 33

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