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Reviews of Arcotel Hôtel-Restaurant

1 Avenue Du Général De Gaulle, 68390 Sausheim, France

#6 of 6 hotels in Sausheim

Guests' Choice

Review Score

Based on 368 hotel reviews

5.3

Score breakdown

  • Cleanliness

    5.1

  • Comfort

    4.5

  • Location

    6.1

  • Facilities

    4.6

  • Staff

    6.1

  • Value for money

    5.4

  • Free WiFi

    5.8

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Showing 1 - 27

  • Reviewed: August 23, 2017

    7.9
    Basic but fine
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted from a mobile device

    It has a popular truck stop around the back and a main road at the front. Rooms were very warm as no fans or air con and so windows had to be left open. As a result it was very noisy from around 4.30am with lorries pulling out etc. One of our rooms was by the extractor fans above the entrance and they weren't the quietest.

    Serves the purpose of a one night stop. Staff are friendly. Useful restaurant downstairs which we didn't use but looked reasonable. With it being a popular truck stop I would say that the food would be of a good standard. Lots of restaurants nearby. Showers good.

    Stayed in July 2017

  • Reviewed: April 6, 2017

    4.2
    Cheap and nasty
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was terrible, far too hot and radiator broken so couldn't turn off and window screwed shut. Bedroom furniture was either broken or very old, room and entire hotel was very tatty and in need of refurbishment

    Staff were helpful and friendly

    Stayed in April 2017

  • Reviewed: October 25, 2016

    5.0
    It's OK for transit, but just OK.
    • Solo traveler
    • Double Room - Large Bed
    • Stayed 1 night

    The system of automated check-in allowed me to add breakfast to my booking despite the fact, that breakfast is not served on Sundays which I overlooked, as it's not properly advertised. An odd feature for a non-smoking room was an ash tray, also slight scent of cigarette smoke present.

    It's OK for transit, but just OK.

    Stayed in October 2016

  • Reviewed: August 14, 2016

    2.5
    Awful
    • Business trip
    • Family with young children
    • Double Room - Large Bed
    • Stayed 6 nights
    • Submitted from a mobile device

    The staff don't speak English Is not suitable for families There is only industries around and even if Carrefour is near you can't go because there is not pedestrians. Only lorry driver drinking all day in the restaurant. Loads of tracks parking there overnight,very noisy to sleep

    Stayed in August 2016

  • Reviewed: June 13, 2018

    5.8
    Smoky Trucker hotel
    • Leisure trip
    • Solo traveler
    • Double Room - Large Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Smoke smell everywhere, outdated furniture.

    Very cheap, free parking in front of the structure. Good for a short stop.

    Stayed in June 2018

  • Reviewed: May 1, 2018

    6.7
    A good place
    • Business trip
    • Solo traveler
    • Double Room - Large Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The lobby is too small. The room is just for a short stay.

    The staff.

    Stayed in April 2018

  • Reviewed: March 13, 2018

    3.3
    Terrible conditions
    • Business trip
    • Solo traveler
    • Double Room - Large Bed
    • Stayed 2 nights

    Terrible conditions.

    the only thing good was location.

    Stayed in March 2018

  • Reviewed: October 30, 2017

    5.0
    Nothing.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not staffed at all.

    Nothing.

    Stayed in October 2017

  • Reviewed: September 13, 2017

    3.5
    Deplorable. La culpa es de booking,
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    No recomendable, huele fatal,

    La chica q me atendió

    Stayed in September 2017

  • Reviewed: September 2, 2017

    4.2
    Nothing
    • Couple
    • Double Room - Large Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Everything

    Nothing

    Stayed in August 2017

  • Reviewed: July 5, 2017

    3.8
    The bed had hole in the middle so we roll to the middle...
    • Leisure trip
    • Couple
    • Double Room - Large Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The bed had hole in the middle so we roll to the middle makes it very uncomfortable to sleep

    Stayed in June 2017

  • Reviewed: May 22, 2017

    3.3
    nothing
    • Business trip
    • Group
    • Double Room - Large Bed
    • Stayed 1 night

    we left the hotel... this must not be in booking

    nothing

    Stayed in May 2017

  • Reviewed: December 15, 2016

    6.3
    Travel through OK.
    • With a pet
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast, warn feel in genare.l

    Location

    Stayed in December 2016

  • Reviewed: November 21, 2016

    4.6
    cold room with small bed
    • Leisure trip
    • Couple
    • Double Room - Large Bed
    • Stayed 1 night

    very cold room heating didn´t work too small bed noisy

    Stayed in November 2016

  • Reviewed: September 3, 2016

    5.0
    never again
    • Leisure trip
    • Couple
    • Double Room - Large Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Very bad bed, too Hot in the room and a lot of noise

    A real truckers motel

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They're no longer included in the property's overall review score, but they might still be helpful when choosing the perfect place to stay.

  • Reviewed: March 30, 2016

    6.3
    The low price with individual toilets and bathroom.
    • Leisure trip
    • Family with young children

    The bathroom was dirty as if it hasn't been cleaned for a month. There was a strong smoke smell all the stay long. The rooms aren't well soundproof.

    The low price with individual toilets and bathroom.

  • Reviewed: March 25, 2016

    5.0
    not a lot, it is mainly a truck stop.
    • Leisure trip
    • Couple

    The breakfast cost 5.95 euros which was about 5.00 too much. very disappointed with breakfast and would not recommend

    not a lot, it is mainly a truck stop. and the decor matches the use. the staff were very nice and deserve a better review but it would be wrong to praise this on just the staff

  • Reviewed: September 15, 2015

    8.3
    Basically a stop-over for truckers but we were made to feel...
    • Leisure trip
    • Couple

    Basically a stop-over for truckers but we were made to feel very welcome. Friendly staff; excellent bar and food available on the premises. Room basic but adequate. Excellent shower.

  • Reviewed: June 2, 2015

    2.5
    Nothing
    • Leisure trip
    • Couple

    No breakfast as booked and no where to eat nearby for dinner as restaurant closed Saturdays. Coffee and water machines in foyer not working. No coffee in room. Basically a lorry park with lorries running engines all night so no sleep. No staff on site at all and Instructions on how to get in vague and stuck on a scruffy bit of paper.

    Nothing

  • Reviewed: May 12, 2015

    3.8
    if you arrive late make sure that you have a French credit...
    • Leisure trip
    • Solo traveler

    if you arrive late make sure that you have a French credit card to access your booking Go for a chain-related hotel like Kyriad / Ibis si vous arrivez tard soyez sur d'avoir une carte de credit francaise pour acceder a votre reservation le chemin pour acceder a l'arriere du batiment n'est pas eclaire. les lits son vieux. Preferez un chaine comme Kyriad/Ibis

  • Reviewed: May 14, 2016

    6.7
    staff
    • Leisure trip
    • Couple

    facilities

    staff

  • Reviewed: December 21, 2015

    5.8
    Wifi was very good also the shower
    • Leisure trip
    • Couple

    Matras was very bad. Food was not fresh.

    Wifi was very good also the shower

  • Reviewed: October 24, 2015

    7.5
    So cheap that the small inconveniences can be negleted
    • Business trip
    • Group

    So cheap that the small inconveniences can be negleted

  • Reviewed: September 29, 2015

    5.4
    Easy access, big parking
    • Family with older children

    Cleanliness

    Easy access, big parking

  • Reviewed: September 16, 2015

    8.8
    very friendly staff, near Highway and Shopping Centre
    • Leisure trip
    • Family with young children

    very friendly staff, near Highway and Shopping Centre

  • Reviewed: August 2, 2015

    5.0
    Breakfast
    • Leisure trip
    • Family with older children

    Smoking allowed in all rooms. Beds not very comfortable. Noisy at the street side

    Breakfast

  • Reviewed: June 14, 2015

    7.5
    Location is excellent for transiting to/from France.
    • Leisure trip
    • Couple

    Location is excellent for transiting to/from France. Room is small, but very cheap .

There are also 11 reviews without text. These impact the overall review score.

Showing 1 - 27

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