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Reviews of Hôtel Arles Plaza

45, Avenue Sadi Carnot, 13200 Arles, France

#24 of 41 hotels in Arles

Guests' Choice

Review Score

Based on 218 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.3

  • Location

    7.6

  • Facilities

    7.8

  • Staff

    8.2

  • Value for money

    7.7

  • Free WiFi

    7.8

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Showing 1 - 25

  • Reviewed: March 26, 2024

    7.0
    The hotel facilities were fine but I wouldn’t go there again or recommend it.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights

    The evening person on the desk was not friendly or helpful when there was a issue with the key card. Didn’t care that I had to go up and down from the room several times because she didn’t correct it properly. The location was a long walk from the train station. The hotel quoted a rate to call a taxi that was double the cost of the taxi going to the hotel.

    The room was nice and the bed was comfortable.

    Stayed in March 2024

  • Reviewed: January 1, 2024

    8.0
    Modern property just outside city centre.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location was slightly off, but just a short walk to the city centre.

    Comfortable room and nice breakfast with freshly sourced products.

    Stayed in November 2023

  • Reviewed: November 4, 2023

    8.0
    Lovely stay but some of the appealing amenities were not working.
    • Leisure trip
    • Solo traveler
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff seemed short staffed and quite limited. There was a sauna and jacuzzi which didn’t work for the week that I spent there.

    Great location, great French breakfast and friendly staff.

    Stayed in October 2023

  • Reviewed: November 4, 2023

    7.0
    Hotel in good location
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No hot water to shower in

    Easy access to town. Free parking. Nice big room. Comfortable bed.

    Stayed in October 2023

  • Reviewed: October 31, 2023

    9.0
    Highly recommended
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The shower area could have one more glass door to prevent the water from splashing on the floor

    The room is clean, the bed is comfortable, the shower is good. The staff is friendly and helpful. The breakfast buffet is of good quality, love the fresh squeezed orange juice, tea is bio and tastes good.

    Stayed in October 2023

  • Reviewed: October 27, 2023

    8.0
    Apart from not being able to make myself a hot cup of coffee or tea, all else was good.
    • Leisure trip
    • Solo traveler
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The coffee machine in the room did not work. There was no kettle in the room.

    Great location and good value for money.

    Stayed in October 2023

  • Reviewed: October 19, 2023

    8.0
    Excellent hotel
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night

    Short walk to town

    Large hotel with excellent on site parking. Large comfortable rooms. The air con didn't work but the night manager managed to reset it. He gave us a fan as well if the air con malfunctioned again

    Stayed in September 2023

  • Reviewed: October 15, 2023

    8.0
    Very convenient and comfortable property for seeing Arles.
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Not enough coffee supplies for three people. We had to purchase our own from a grocery store. Wish the restaurant and bar had been open.

    Very comfortable,quiet room and comfy beds in a location convenient to easily walk into town, but far enough from the center to be quiet. Appreciated the spacious, safe and free parking. Fun movie theme.

    Stayed in September 2023

  • Reviewed: October 12, 2023

    8.0
    value for money
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Jacuzzi was broken, hammam was switched off, felt cold at the pool, couldn’t enjoy.

    the room was clean

    Stayed in October 2023

  • Reviewed: October 11, 2023

    8.0
    The is a nice hotel with an easy walk into the old town. The rooms were comfortable.
    • With a pet
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 2 nights

    The room was roomy and comfortable. The hotel is well situation with an easy walk into town. Parking was good and a larger sized car was easy to part. Pet friendly.

    Stayed in October 2023

  • Reviewed: October 7, 2023

    8.0
    Parking
    • Leisure trip
    • Couple
    • Classic Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not great to walk back to from the centre at night.

    Parking available, friendly staff

    Stayed in October 2023

  • Reviewed: October 5, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 3 nights

    Nothing comes to mind

    Room was large and comfortable and the location close to centre-ville

    Stayed in October 2023

  • Reviewed: September 20, 2023

    9.0
    Good value if you don’t mind a five minute walk to the centre.
    • Leisure trip
    • Group
    • Classic Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nice hotel with modern air conditioned rooms. We arrived with bicycles and they provided secure storage in a separate garage. Friendly staff. Good breakfast.

    Stayed in September 2023

  • Reviewed: September 13, 2023

    9.0
    Better than the review score
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nice hotel, not very fancy but all is ok.

    Stayed in September 2023

  • Reviewed: August 27, 2023

    7.0
    Nice hotel but not good in a heatwave. Suggest you buy some pods in supermarche.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    2 persons but only 1 coffee pod between 2. We asked reception for 1 more but they wanted 1euro. No milk. After several hours in hot room I asked reception if AC was okay. Another lady replied we will turn it on down here (in other words they and not you control the AC). More hours later unable to sleep. AC not working and window was faulty. Otherwise this hotel would have received top marks.

    We liked the reception zone etc and the room. Grace allowed bikes to be held in a room on ground floor.

    Stayed in August 2023

  • Reviewed: August 23, 2023

    9.0
    A comfortable, clean hotel with great facilities, especially for families with younger children
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    The book-in at 4 and out at 11 was formally somewhat restrictive, although the hotel accommodated us earlier in the afternoon.

    From the outside, good secure parking in an area reasonably close to the centre of town, and it could be walked if it wasn't so hot. Pool outside was great for the kids, as was the pool table, table soccer, pinball machine. Staff were efficient, some downright friendly, especially the person who looked after us in the bar area in the evening where drinks, coffee and sandwiches were available. The room was comfortable, clean and accommodated us perfectly. Nice breakfast too.

    Stayed in August 2023

  • Reviewed: August 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Close to the city center and nice swimming pool. Spacious room, excellent for families.

    Stayed in August 2023

  • Reviewed: August 15, 2023

    9.0
    We had a great time.
    • Leisure trip
    • Group
    • Classic Triple Room
    • Stayed 7 nights

    Bed was very comfortable.

    Stayed in August 2023

  • Reviewed: August 4, 2023

    8.0
    Perfectly fine. Not central but still not too far away.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Not a central location but still OK walking distance from the main sites. Private parking right outside. Large hotel with many facilities but we did not have time to use them. Breakfast buffet was fine.

    Stayed in July 2023

  • Reviewed: July 22, 2023

    8.0
    Would stay again.
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Compact room.

    Parking available, walking distance to sights and restaurants. Nice breakfast available for purchase. Clean facilities.

    Stayed in July 2023

  • Reviewed: July 12, 2023

    7.0
    Nice hotel
    • Leisure trip
    • Couple
    • Superior Triple Room
    • Stayed 2 nights

    Do to low staffing the bar was never open in the evening though the reception was able to provide drinks. Just no social aspect. Pool was open even when closed to swim which was nice in the evening as I could sit out on the chaise lounge and read with the night breeze.

    Air conditioning worked very well, mattress was very comfortable, staff was great

    Stayed in July 2023

  • Reviewed: July 10, 2023

    9.0
    very good, clean hotel in Arles
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    very clean, spacious rooms close to the town centre

    Stayed in July 2023

  • Reviewed: June 26, 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Classic Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast just so so

    Breakfast offer fresh orange juice

    Stayed in May 2023

  • Reviewed: June 24, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Too much noise from the street

    Stayed in June 2023

Showing 1 - 25

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