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Reviews of Arverna Citotel Vichy 3 stars

12, rue Desbrest, 03200 Vichy, France

#5 of 50 hotels in Vichy

Guests' Choice

Review score

Based on 380 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    8.9

  • Location

    9.3

  • Facilities

    8.7

  • Staff

    9.3

  • Value for money

    8.8

  • Free WiFi

    8.4

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Showing 1 - 44

  • Reviewed: 7 June 2018

    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night

    A lovely small hotel in a quiet street and central position.The manager could not have been more helpful,from Valet parking to directions and information.

    Stayed in June 2018

  • Reviewed: 15 November 2017

    • Leisure trip
    • Group
    • Economy Twin Room
    • Stayed 1 night

    Hotel is in a great location within walking distance of restaurants. The room was quite small but not a problem, it had a balcony which i am sure in the summer must be lovely. The bed was comfortable with nice crisp linen and no rubber sheet which was a huge bonus. The towels were so soft and felt like new. We unfortunately had to leave before breakfast so cannot make a comment on that. If in the area we will definitely stay there again.

    Stayed in November 2017

  • Reviewed: 11 October 2017

    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Did not take breakfast. Hotel convenient fo town centre but in quiet side street. Receptionist very helpful and spoke good English. Room was small but had everything needed and very comfortable.

    Stayed in October 2017

  • Reviewed: 8 October 2016

    • Leisure trip
    • Group
    • Economy Double Room
    • Stayed 1 night

    Nothing!

    The hotel is clean, modern and well appointed. The owners care about their guests and go out of their way to be helpful. This is not a luxury property, nor does it pretend to be so. It is an excellent, middle-market hotel.

    Stayed in October 2016

  • Reviewed: 2 October 2016

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Nothing to complain about.

    Location good. Recent refurb made the hotel look modern and clean. Good size car park very close to the hotel which was easy to get to despite the Vichy one way system.

    Stayed in September 2016

  • Reviewed: 30 September 2016

    • Leisure trip
    • Group
    • Economy Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was extremely clean and comfortable including a delicious breakfast. The host couple were so friendly and helpful and made us feel very welcome in their hotel...they are the perfect people for the tourism industry!

    Stayed in September 2016

  • Reviewed: 8 September 2016

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    rookruimte

    normaly in france you get some toeast and jam as breakfast, but in this hotel you get a exellent breakfast with egs, meat, cheese and fresh bread. COMPLIMENTS.

    Stayed in September 2016

  • Reviewed: 6 September 2016

    • Leisure trip
    • Couple
    • Superior Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing though a safe in the room is always nice to have.

    Friendly, helpful staff. Extras of kettle etc in room. Newly refurbished rooms done to a high standard and very tasteful.

    Stayed in September 2016

  • Reviewed: 3 August 2016

    • Leisure trip
    • Couple
    • Superior Comfort Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything perfect !

    After 10 hours of travel this little hotel was an oasis of calm. Lovely comfortable bedroom with the best bathroom on our 3 weeks of travel. Breakfast served in beautiful garden room. Very good value. We will be back to stay here and to explore Vichy as we only had 1 night.

    Stayed in July 2016

  • Reviewed: 27 July 2016

    • Leisure trip
    • Family with older children
    • Superior Comfort Twin Room
    • Stayed 1 night

    This small hotel was a fab find, in heart of busy city centre. Friendly and helpful owner/managers on site, who came out to welcome us and park the car. On a car lined side street, so pleased at the parking arrangements -(these seemed strange initially but worked well. The car was whisked away. Not far I think, so probably accessible. But best to be prepared to know what you want from it!) Modern decor, comfortable room overlooked a pretty and quiet courtyard. Really comfortable beds, with lovely bedding. Did not eat, but Averna happy to arrange very late morning tea in breakfast room.

    Stayed in June 2016

  • Reviewed: 14 July 2016

    • Leisure trip
    • Family with older children
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff we're welcoming, friendly and very helpful. They parked our car and brought it to the door the next morning. The breakfast was excellent and the breakfast room light airy and pleasant. Would definitely stay again.

    Stayed in June 2016

  • Reviewed: 14 July 2016

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights

    An excellent, helpful and friendly welcome and always willing to assist. A very good breakfast, clean and modern rooms. An excellent comfortable bed and centrally located. Excellent value for money

    Stayed in June 2016

  • Reviewed: 7 July 2016

    • Leisure trip
    • Group
    • Economy Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Couldn't keep bikes in our (very small) room Staff were a little intrusive - albeit they were trying to be helpful

    Central location Staff parked and collected my car for me from their offsite car park

    Stayed in June 2016

  • Reviewed: 13 May 2018

    • Leisure trip
    • Solo traveller
    • Superior Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Poor breakfast

    Location. Staff

    Stayed in May 2018

  • Reviewed: 13 September 2017

    • Leisure trip
    • Family with young children
    • Superior Comfort Double Room
    • Stayed 2 nights

    We liked everything! Nice city. Nice hotel. Nice and comfortable room. Nice and helpful people. Good breakfast. I'm very happy with my choice!

    Stayed in August 2017

  • Reviewed: 9 August 2017

    • Leisure trip
    • Family with young children
    • Superior Comfort Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom floor

    Room wide and clean

    Stayed in August 2017

  • Reviewed: 28 June 2017

    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in June 2017

  • Reviewed: 20 June 2017

    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in June 2017

  • Reviewed: 18 April 2017

    • Family with young children
    • Superior Comfort Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Excellent management hospitality by friendly couple. I stay frequently at vichy. Value is better than kyriad, grignan or aleti palace

    Stayed in April 2017

  • Reviewed: 24 October 2016

    • Leisure trip
    • Couple
    • Superior Comfort Double Room
    • Stayed 1 night

    Great location. Excellent breakfast with healthy choices. Very confortable bed. Spacious room.

    Stayed in October 2016

  • Reviewed: 15 October 2016

    • With a pet
    • Leisure trip
    • Couple
    • Superior Comfort Twin Room
    • Stayed 1 night
    • Submitted via mobile

    best breakfast ever, close to everything. very friendly hosts!

    Stayed in October 2016

  • Reviewed: 1 October 2016

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room size. Not much space around the bed.

    Incredibly clean room, friendly and extremely helpful hosts.

    Stayed in September 2016

  • Reviewed: 27 September 2016

    • Leisure trip
    • Couple
    • Superior Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff were extremely helpful and recommended a restaurant nearby which was probably one of the best we ate at! Thank you

    Stayed in September 2016

  • Reviewed: 3 September 2016

    • Leisure trip
    • Family with young children
    • Superior Comfort Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely staff, great breakfast. Fantastic location. Comfy need

    Stayed in August 2016

  • Reviewed: 17 August 2016

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Excellent staff who where very friendly and helpful

    Stayed in July 2016

  • Reviewed: 11 August 2016

    • Couple
    • 2 rooms
    • Stayed 1 night

    Spotless hotel!

    Stayed in August 2016

  • Reviewed: 6 August 2016

    • Leisure trip
    • Family with young children
    • Superior Comfort Triple Room
    • Stayed 1 night

    Very friendly and helpful staff (owners). Very clean and good location. Excellent breakfast. Can only recommend to stay at this hotel.

    Stayed in July 2016

  • Reviewed: 4 August 2016

    • Leisure trip
    • Couple
    • Superior Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Airy bright room,recently renovated!Great location.

    Stayed in August 2016

  • Reviewed: 19 July 2016

    • Leisure trip
    • Family with older children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    The economy rooms are tiny

    Perfect breakfast and fast Wifi

    Stayed in July 2016

  • Reviewed: 18 July 2016

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Nothing

    Every aspect of our stay was excellent

    Stayed in July 2016

  • Reviewed: 14 July 2016

    • Leisure trip
    • Couple
    • Superior Comfort Double Room
    • Stayed 1 night

    Perhaps a safety deposit box

    Whole experience was excellent from start to finish with extremely helpful staff , great room and excellent brekfast

    Stayed in July 2016

  • Reviewed: 28 June 2016

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    The hotel and staff were excellent. Very very good value for money. Superb hospitality.

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 30 August 2015

    • Business trip
    • Couple

    the internet was slow and can be used only for 4 hours. the breakfast is not included and it costs at no variety of choices

    Staff were always welcoming and helpful. clean and well equipped room

  • Reviewed: 4 August 2015

    • Leisure trip
    • Couple

    As a minor point, the free Wi-Fi is only accessible for 4 hours. Then you have to nominate another email address to re-enable access.

    Centrally-located hotel recently renovated to high standard with modern, well-equipped room. Outstanding service from husband/wife owners, including help with parking and restaurant recommendations (breakfast-only at hotel).

  • Reviewed: 21 July 2015

    • Leisure trip
    • Group

    Nothing.

    Friendly and very helpful owners. They made some phone calls for me which was very helpful. The twin room was compact but well laid out. The shower was great.

  • Reviewed: 6 April 2016

    • Leisure trip
    • Couple

    Location. Parking available. Accepted pets

  • Reviewed: 1 September 2015

    • Leisure trip
    • Family with young children

    Hosts bent over backwards to make you feel welcome including parking our car for us! Great recommendation for local restaurants too.

  • Reviewed: 14 August 2015

    • Leisure trip
    • Couple

    Nothing excellent In every way

    The staff the room and breakfast

  • Reviewed: 23 July 2015

    • Leisure trip
    • Family with older children

    Modern, comfortable rooms. Charming breakfast room and good breakfast. Kind staff. Its central location in Vichy.

  • Reviewed: 7 July 2015

    • Leisure trip
    • Family with older children

    Newly renovated and excellent management that were helpful and friendly.

  • Reviewed: 19 May 2015

    • Leisure trip
    • Group

    A friendly and helpful welcome at a beautiful hotel close to the main areas

  • Reviewed: 10 May 2015

    • Leisure trip
    • Couple

    Helpful staff, good restaurant recommendation, relatively convenient parking.

  • Reviewed: 7 May 2015

    • Leisure trip
    • Couple

    breakfast expensive for what it was

    helpfulness of staff

  • Reviewed: 20 April 2015

    • Leisure trip
    • Group

    Manager apologised on our arrival for failed wifi connection. Didn't bother us - trying to get away from the internet!!

There are also 17 reviews without text. These impact the overall review score.

Showing 1 - 44

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