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Reviews of Arverna Citotel Vichy

12, rue Desbrest, 03200 Vichy, France

#5 of 50 hotels in Vichy

Guests' Choice

Review Score

Based on 375 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9

  • Location

    9.4

  • Facilities

    8.7

  • Staff

    9.3

  • Value for money

    8.8

  • Free WiFi

    8.5

100% Verified Reviews

Real guests. Real stays. Real opinions.

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Showing 1 - 43

  • Reviewed: July 16, 2018

    9.6
    Spacious room, terrific bathroom with excellent shower, air...
    • Leisure trip
    • Couple
    • Superior Comfort Double Room
    • Stayed 1 night

    Spacious room, terrific bathroom with excellent shower, air con - much needed in extreme heat! - big comfy bed. Friendly staff, valet parking by monsieur, nice breakfast room, central but quiet location - would stay again.

    Stayed in June 2018

  • Reviewed: July 8, 2018

    10
    Loved this place
    • Leisure trip
    • Couple
    • Superior Comfort Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing comes to mind. It really ticked all of our boxes.

    Great service. Room was spacious and well appointed. Terrific location. Air con. We really loved every part of our stay here.

    Stayed in July 2018

  • Reviewed: June 7, 2018

    10
    Short stay in a lovely hotel in a beautiful town
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night

    A lovely small hotel in a quiet street and central position.The manager could not have been more helpful,from Valet parking to directions and information.

    Stayed in June 2018

  • Reviewed: November 15, 2017

    10
    Lovely hotel
    • Leisure trip
    • Group
    • Economy Twin Room
    • Stayed 1 night

    Hotel is in a great location within walking distance of restaurants. The room was quite small but not a problem, it had a balcony which i am sure in the summer must be lovely. The bed was comfortable with nice crisp linen and no rubber sheet which was a huge bonus. The towels were so soft and felt like new. We unfortunately had to leave before breakfast so cannot make a comment on that. If in the area we will definitely stay there again.

    Stayed in November 2017

  • Reviewed: October 11, 2017

    10
    Modern hotel, clean and comfortable convenient for town and excellent staff.
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Did not take breakfast. Hotel convenient fo town centre but in quiet side street. Receptionist very helpful and spoke good English. Room was small but had everything needed and very comfortable.

    Stayed in October 2017

  • Reviewed: October 8, 2016

    10
    A great place; a great value.
    • Leisure trip
    • Group
    • Economy Double Room
    • Stayed 1 night

    Nothing!

    The hotel is clean, modern and well appointed. The owners care about their guests and go out of their way to be helpful. This is not a luxury property, nor does it pretend to be so. It is an excellent, middle-market hotel.

    Stayed in October 2016

  • Reviewed: October 2, 2016

    8.3
    Good 3 Star hotel near the centre
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Nothing to complain about.

    Location good. Recent refurb made the hotel look modern and clean. Good size car park very close to the hotel which was easy to get to despite the Vichy one way system.

    Stayed in September 2016

  • Reviewed: September 30, 2016

    10
    100% excellent!
    • Leisure trip
    • Group
    • Economy Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was extremely clean and comfortable including a delicious breakfast. The host couple were so friendly and helpful and made us feel very welcome in their hotel...they are the perfect people for the tourism industry!

    Stayed in September 2016

  • Reviewed: September 8, 2016

    7.5
    normaly in france you get some toeast and jam as breakfast,...
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    rookruimte

    normaly in france you get some toeast and jam as breakfast, but in this hotel you get a exellent breakfast with egs, meat, cheese and fresh bread. COMPLIMENTS.

    Stayed in September 2016

  • Reviewed: September 6, 2016

    10
    2 days in Vichy
    • Leisure trip
    • Couple
    • Superior Comfort Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing though a safe in the room is always nice to have.

    Friendly, helpful staff. Extras of kettle etc in room. Newly refurbished rooms done to a high standard and very tasteful.

    Stayed in September 2016

  • Reviewed: August 3, 2016

    10
    Perfect little hotel
    • Leisure trip
    • Couple
    • Superior Comfort Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything perfect !

    After 10 hours of travel this little hotel was an oasis of calm. Lovely comfortable bedroom with the best bathroom on our 3 weeks of travel. Breakfast served in beautiful garden room. Very good value. We will be back to stay here and to explore Vichy as we only had 1 night.

    Stayed in July 2016

  • Reviewed: July 27, 2016

    10
    A fab find
    • Leisure trip
    • Family with older children
    • Superior Comfort Twin Room
    • Stayed 1 night

    This small hotel was a fab find, in heart of busy city centre. Friendly and helpful owner/managers on site, who came out to welcome us and park the car. On a car lined side street, so pleased at the parking arrangements -(these seemed strange initially but worked well. The car was whisked away. Not far I think, so probably accessible. But best to be prepared to know what you want from it!) Modern decor, comfortable room overlooked a pretty and quiet courtyard. Really comfortable beds, with lovely bedding. Did not eat, but Averna happy to arrange very late morning tea in breakfast room.

    Stayed in June 2016

  • Reviewed: July 1, 2018

    9.2
    Very kind stuff.
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 1 night

    Very kind stuff. Breakfast area is so beautiful, located in a small garden. The neighbourhood is very quiet and nice.

    Stayed in June 2018

  • Reviewed: June 24, 2018

    10
    Clean and quiet room
    • Solo traveler
    • Economy Double Room
    • Stayed 3 nights

    nothing

    Clean and quiet room

    Stayed in June 2018

  • Reviewed: May 13, 2018

    10
    Location.
    • Leisure trip
    • Solo traveler
    • Superior Comfort Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Poor breakfast

    Location. Staff

    Stayed in May 2018

  • Reviewed: September 13, 2017

    10
    We liked everything!
    • Leisure trip
    • Family with young children
    • Superior Comfort Double Room
    • Stayed 2 nights

    We liked everything! Nice city. Nice hotel. Nice and comfortable room. Nice and helpful people. Good breakfast. I'm very happy with my choice!

    Stayed in August 2017

  • Reviewed: August 9, 2017

    7.5
    Room wide and clean
    • Leisure trip
    • Family with young children
    • Superior Comfort Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom floor

    Room wide and clean

    Stayed in August 2017

  • Reviewed: June 28, 2017

    9.6
    First class hotel
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in June 2017

  • Reviewed: June 20, 2017

    10
    Lovely place to stay
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in June 2017

  • Reviewed: April 18, 2017

    9.6
    Excellent management hospitality by friendly couple.
    • Family with young children
    • Superior Comfort Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Excellent management hospitality by friendly couple. I stay frequently at vichy. Value is better than kyriad, grignan or aleti palace

    Stayed in April 2017

  • Reviewed: October 24, 2016

    10
    Great value for money. Excellent service.
    • Leisure trip
    • Couple
    • Superior Comfort Double Room
    • Stayed 1 night

    Great location. Excellent breakfast with healthy choices. Very confortable bed. Spacious room.

    Stayed in October 2016

  • Reviewed: October 15, 2016

    10
    definitely recommended!
    • With a pet
    • Leisure trip
    • Couple
    • Superior Comfort Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    best breakfast ever, close to everything. very friendly hosts!

    Stayed in October 2016

  • Reviewed: October 1, 2016

    9.6
    A lovely stop in Vichy
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room size. Not much space around the bed.

    Incredibly clean room, friendly and extremely helpful hosts.

    Stayed in September 2016

  • Reviewed: September 27, 2016

    9.6
    The staff were extremely helpful and recommended a...
    • Leisure trip
    • Couple
    • Superior Comfort Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff were extremely helpful and recommended a restaurant nearby which was probably one of the best we ate at! Thank you

    Stayed in September 2016

  • Reviewed: September 3, 2016

    9.2
    Lovely
    • Leisure trip
    • Family with young children
    • Superior Comfort Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lovely staff, great breakfast. Fantastic location. Comfy need

    Stayed in August 2016

  • Reviewed: August 17, 2016

    8.3
    Ideal location for centre of town
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Excellent staff who where very friendly and helpful

    Stayed in July 2016

  • Reviewed: August 11, 2016

    9.6
    Spotless hotel!
    • Couple
    • 2 rooms
    • Stayed 1 night

    Spotless hotel!

    Stayed in August 2016

  • Reviewed: August 6, 2016

    9.6
    Very friendly and helpful staff (owners).
    • Leisure trip
    • Family with young children
    • Superior Comfort Triple Room
    • Stayed 1 night

    Very friendly and helpful staff (owners). Very clean and good location. Excellent breakfast. Can only recommend to stay at this hotel.

    Stayed in July 2016

  • Reviewed: August 4, 2016

    9.2
    Vichy....pleasantly surprised
    • Leisure trip
    • Couple
    • Superior Comfort Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Airy bright room,recently renovated!Great location.

    Stayed in August 2016

  • Reviewed: July 19, 2016

    8.8
    Good one night stop
    • Leisure trip
    • Family with older children
    • 2 rooms
    • Stayed 1 night
    • Submitted from a mobile device

    The economy rooms are tiny

    Perfect breakfast and fast Wifi

    Stayed in July 2016

  • Reviewed: July 18, 2016

    10
    Every aspect of our stay was excellent
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Nothing

    Every aspect of our stay was excellent

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They're no longer included in the property's overall review score, but they might still be helpful when choosing the perfect place to stay.

  • Reviewed: August 30, 2015

    7.9
    Staff were always welcoming and helpful.
    • Business trip
    • Couple

    the internet was slow and can be used only for 4 hours. the breakfast is not included and it costs at no variety of choices

    Staff were always welcoming and helpful. clean and well equipped room

  • Reviewed: August 4, 2015

    9.2
    Centrally-located hotel recently renovated to high standard...
    • Leisure trip
    • Couple

    As a minor point, the free Wi-Fi is only accessible for 4 hours. Then you have to nominate another email address to re-enable access.

    Centrally-located hotel recently renovated to high standard with modern, well-equipped room. Outstanding service from husband/wife owners, including help with parking and restaurant recommendations (breakfast-only at hotel).

  • Reviewed: July 21, 2015

    10
    Friendly and very helpful owners.
    • Leisure trip
    • Group

    Nothing.

    Friendly and very helpful owners. They made some phone calls for me which was very helpful. The twin room was compact but well laid out. The shower was great.

  • Reviewed: April 6, 2016

    8.3
    Location.
    • Leisure trip
    • Couple

    Location. Parking available. Accepted pets

  • Reviewed: September 1, 2015

    10
    Hosts bent over backwards to make you feel welcome including...
    • Leisure trip
    • Family with young children

    Hosts bent over backwards to make you feel welcome including parking our car for us! Great recommendation for local restaurants too.

  • Reviewed: August 14, 2015

    9.6
    The staff the room and breakfast
    • Leisure trip
    • Couple

    Nothing excellent In every way

    The staff the room and breakfast

  • Reviewed: July 23, 2015

    9.6
    Modern, comfortable rooms.
    • Leisure trip
    • Family with older children

    Modern, comfortable rooms. Charming breakfast room and good breakfast. Kind staff. Its central location in Vichy.

  • Reviewed: July 7, 2015

    9.2
    Newly renovated and excellent management that were helpful...
    • Leisure trip
    • Family with older children

    Newly renovated and excellent management that were helpful and friendly.

  • Reviewed: May 19, 2015

    10
    A friendly and helpful welcome at a beautiful hotel close to...
    • Leisure trip
    • Group

    A friendly and helpful welcome at a beautiful hotel close to the main areas

  • Reviewed: May 10, 2015

    8.8
    Helpful staff, good restaurant recommendation, relatively...
    • Leisure trip
    • Couple

    Helpful staff, good restaurant recommendation, relatively convenient parking.

  • Reviewed: May 7, 2015

    8.3
    helpfulness of staff
    • Leisure trip
    • Couple

    breakfast expensive for what it was

    helpfulness of staff

  • Reviewed: April 20, 2015

    10
    Manager apologised on our arrival for failed wifi connection.
    • Leisure trip
    • Group

    Manager apologised on our arrival for failed wifi connection. Didn't bother us - trying to get away from the internet!!

There are also 17 reviews without text. These impact the overall review score.

Showing 1 - 43

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