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Reviews of Au Patio Morand 3 stars

99, Rue de Créqui, 6th arr., 69006 Lyon, France

#71 of 113 hotels in Lyon

Guests' Choice

Review score

Based on 377 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    7.3

  • Location

    8.8

  • Facilities

    7.2

  • Staff

    9.1

  • Value for money

    7.6

  • Free WiFi

    7.7

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Showing 1 - 16

  • Reviewed: 19 September 2018

    5.8
    Good location, but mind owner focused on his $$ more than on his clients well-being!
    • Leisure trip
    • Group
    • Standard Single Room
    • Stayed 3 nights

    I went in person to assure my parents room would be comfortable 1 week prior to the booking dates. They were to have 6 hrs jet lag and they are 75 yrs old so wanted to make sure they would be comfortable... All seemed ok. Upon check-in, the room given ended up having broken AirCon that was NOT WORKING with humidity smell that clung to clothes. At 26 C every night, my parents were really uncomfortable and could not sleep well. They requested to be at least provided with a fan. The fan was finaly provided, but was off-centered, ended so noisy they couldn't sleep with it! Later, we learned that several clients had made the same complaints about that room and that the owner was not doing anything about it... just keep renting it!!!!.......... and his staff had to endure complaints after complaints................. Seems his bucks are more valuable than his customers?!...

    provided free breakfast hearing my complaint and not being able to do anything about it.

    Stayed in September 2018

  • Reviewed: 4 June 2018

    7.5
    Nice staff, but no AC nor WiFi
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No AC - the room was facing the street, just next to a spotlight (meaning lots of moscquitos) Very poor WiFi connection (was working only from the lobby for us)

    Amazingly nice staff Room was super clean Bed was comfortable Nice location

    Stayed in June 2018

  • Reviewed: 19 April 2018

    7.1
    Location was amazing, very close to public transport,...
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 3 nights

    I had made a mistake in my booking and the staff was very kind to give us an upgrade. However, the room was on the front of the building and smelled of smoke. There was no ventilation, apart from the windows, so we could choose between sleeping in the smoke or in the noise from the street. Bath tub wasn't functioning, and the room itself was very small.

    Location was amazing, very close to public transport, shopping and restaurants. Staff tried to be very helpful. If you can get a room in the back of the building, this is a good place to stay.

    Stayed in April 2018

  • Reviewed: 2 April 2018

    5.8
    There was no door to the bathroom ;
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    There was no door to the bathroom ;) it‘s okay but a bit unusual. The wifi is so slow that you cannot even check Google Maps for directions. So impossible to work from the room unfortunately. Beside that: everything tip top, the staff is nice and helpful.

    Stayed in April 2018

  • Reviewed: 20 January 2018

    9.2
    Overall good.
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    I could hear some people coming through the hallway, but that may have been just very noisy people. The room was a bit hot for my taste and I could find a way to lower the heating.

    Room was small but comfy. Breakfast buffet was simple but good. Loved the croissants and chocolate cake.

    Stayed in January 2018

  • Reviewed: 14 September 2017

    5.4
    The tiniest room ever!!
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    My room was so tiny that I had the impression that the walls were built after placing the bed inside!! impossible to move around without bumping my head on something (like hanging TV) or feeling somehow squeezed. I was alone, cannot even imagine how two persons can share a room like that! Wifi incredibly poor, impossible to play a video fluently on my iPad, very slow to open websites...Zero Comfort, even if room is very clean!!

    Staff is very nice and welcoming

    Stayed in September 2017

  • Reviewed: 31 January 2017

    9.2
    We lived in 2 minutes walk from our friends - that was a...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    We lived in 2 minutes walk from our friends - that was a must for us to find hotel very near to their place and we found fantastic location. We had a cozy room and excellent fresh croissants every morning - what else you can ask for!

    Stayed in January 2017

  • Reviewed: 6 October 2018

    10
    Central location, friendly reception staff
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Stairs

    Clean, convenient, comfortable bed and pillow with a good bathroom size

    Stayed in September 2018

  • Reviewed: 3 September 2018

    7.5
    A place to recommend
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Very small bathroom

    Charming place inside. Nice welcome from the staff. Good bed, good breakfast. Convenient in Lyon center & close to Metro.

    Stayed in August 2018

  • Reviewed: 2 May 2018

    7.5
    Je reviendrai....
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights

    Pas d'ascenseur, on ne m'a pas proposé de monter ma lourde valise...

    La gentillesse du personnel, la joli patio ,la situation

    Stayed in April 2018

  • Reviewed: 3 April 2018

    6.7
    Clean, central, friendly
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Very small room number 14. Just enough for a bed. You do not want to spend anymore time than is needed for sleeping

    Clean, central, friendly

    Stayed in March 2018

  • Reviewed: 27 March 2018

    9.6
    It was good.
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 5 nights

    Wi Fi signal is weak in the evenings and I could not send some important emails with large attachments.

    Overall a good experience.

    Stayed in March 2018

  • Reviewed: 29 November 2017

    5.8
    The staff was very kind and available to all the requests
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    hotel advertised like a 3 stars but barely a 2.

    The staff was very kind and available to all the requests

    Stayed in November 2017

  • Reviewed: 2 October 2017

    7.5
    The person checking me in was very kind, I appreciated it.
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    The person checking me in was very kind, I appreciated it. Thank you.

    Stayed in October 2017

  • Reviewed: 23 September 2017

    9.2
    The staff was exceptional friendly!
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights

    The staff was exceptional friendly!

    Stayed in September 2017

  • Reviewed: 15 May 2017

    9.6
    THE WARM WELCOME
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    THE WARM WELCOME

    Stayed in May 2017

There are also 10 reviews without text. These impact the overall review score.

Showing 1 - 16

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