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Reviews of Hotel Avenue Lodge 5 stars

Avenue Olympique, 73150 Val dʼIsère, France

#2 of 55 hotels in Val dʼIsère

Guests' Choice

Review score

Based on 104 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.5

  • Location

    9.4

  • Facilities

    9.3

  • Staff

    9.6

  • Value for money

    8.3

  • Free WiFi

    8.9

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Showing 1 - 48

  • Reviewed: 7 April 2018

    9.6
    Unbelievably fantastiv
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 4 nights

    The room was a bit hot.. it got too warm at night

    Loved the service and the staff. They went out of their way to fulfil our needs. The spa was fantastic and the rooms were furnished to a very high standard, and were well sized.

    Stayed in March 2018

  • Reviewed: 8 March 2018

    7.1
    Overall lovely place, good value for money compared to the star hotels on resort.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Restaurant was like a brothel. Awful decor, lighting and ambiance. Bar area was lovely but was dead, probably as seats were so uncomfortable and drinks so costly

    Room spacious and lovely decor

    Stayed in March 2018

  • Reviewed: 7 February 2018

    9.6
    Brilliant
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The very large double bed was actually 2 single beds and just a sheet to make them a double!

    This hotel is amazing! The location is great abs the staff amazingly helpful all the time. The private ski hire and ski pass production within the hotel made it possible to go skiing within 45mins of arrival! Amazing!!!

    Stayed in February 2018

  • Reviewed: 3 February 2018

    10
    The best hotel in Val d’Isere
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Fantastic hotel, great location, extreamly friendly and helpful staff. The hotel sorts out your ski pass and has a ski hire shop so everything is made so easy for you as soon as your arrive. We were also upgraded to a suite to celebrate my partners birthday which was fantastic as we had a spectacular mountian view. The room was spacious and extreamly clean and modern. The ski lifts are a 3/4 minute walk away and the hotel is right in the centre of town. You couldn’t ask for a better location. The breakfast was also great with plenty of selection and fantastic quaility of food. Fatasic stay we don’t have a bad thing to say.

    Stayed in February 2018

  • Reviewed: 31 January 2018

    10
    wonderful
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 4 nights

    our length of stay could have been longer.... there wasn't anything that needed changed/improved in our eyes.

    From the moment we arrived to the moment we left all staff in every area were friendly, kind, courteous, nothing was any trouble. We felt at home, part of the family. We would definitely return.

    Stayed in January 2018

  • Reviewed: 21 January 2018

    9.6
    Great location and hotel didn't feel overcrowded, even though fully booked.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 7 nights

    The breakfast could have been better and more varied. The room was a little dark.

    The hotel is in a really good location in the centre of town. Rooms were spacious with great bathrooms, and the spa was a real treat.

    Stayed in January 2018

  • Reviewed: 21 January 2018

    9.6
    The perfect spot for a stay in Val d'Isere!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 5 nights

    Nothing noteworthy.

    Excellent location. Very convenient and comfortable facilities (ski shop, spa, swimming pool). Surprisingly good restaurant. Comfortable room.

    Stayed in January 2018

  • Reviewed: 21 March 2017

    10
    The service was exceptional - helpful, informed and...
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The service was exceptional - helpful, informed and attentive staff - the service really stood out in terms of getting resturant recommendations, sorting out skiing, .... basically all that one needs

    Stayed in March 2017

  • Reviewed: 2 March 2017

    9.6
    Honeymoon 5* Stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights

    The boot room.. This isn't ran by hotel staff & unfortunately shows. The member of staff based in there for most of the stay was extremely rude from day one & didn't seem to provide us with the same attempts of good service as to others. He tried to tell me something on day one about my trousers & I didn't understand, he asked if I was a beginner (I am not) as though he thought I was an idiot & continued to be off with me all week for not taking his advice. Originally it was likely caused due to a language barrier but he came across poorly compared to all other aspects of the hotel every time we crossed paths.

    The bed was super comfy & the turn down service was always a lovely extra. The staff were always extremely helpful in all areas of the hotel bar restaurant reception & the spa. We were lucky enough to get an upgrade & champagne to help celebrate our honeymoon... perfect holiday highly recommend.

    Stayed in February 2017

  • Reviewed: 1 March 2017

    8.3
    Nice, but expensive for what it was.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    The room had three steps between the main room and the bath room. Not great for the price we paid. Also, the pillows were not feathers, but they did bring up pillows with feathers when we asked.

    The staff were super nice

    Stayed in February 2017

  • Reviewed: 12 February 2017

    10
    Modern luxury in the mountain.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 5 nights

    The noise at around 2am from groups of inebriated adolescents. This is not a traditional-looking, mountain kind of hotel, as shown clearly in the hotel pictures.

    The bar, the staff, the food, the location.

    Stayed in February 2017

  • Reviewed: 9 February 2017

    9.2
    Very good service, central location but a bit walk to the...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights

    Rooms is a bit on the tight side. Still good though.

    Very good service, central location but a bit walk to the ski slopes. In house ski room and rental is convenient. A modern and airy design.

    Stayed in February 2017

  • Reviewed: 6 February 2017

    10
    Overall very good stay.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 5 nights

    Some noisy guests came in at 3am and kept partying.

    Staff were helpful & good, breakfast was very good, rooms & hotel were comfortable & well presented. Location was excellent.

    Stayed in February 2017

  • Reviewed: 9 January 2017

    7.9
    The staff was very polite.
    • With a pet
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 6 nights

    the breakfast was poor. There was not enough place in restaurant in prime time from 8;30 to 9:30 a.m. The area a swimming pool was so small.

    The staff was very polite. The locate of the hotel is good.

    Stayed in January 2017

  • Reviewed: 3 April 2018

    9.6
    A great ski trip made even better by a fantastic hotel!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Modern, comfortable hotel with fantastic staff. Couldn’t have asked for more

    Stayed in April 2018

  • Reviewed: 30 March 2018

    9.2
    Very enjoyable
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Staff excellent

    Stayed in March 2018

  • Reviewed: 18 March 2018

    8.3
    Lovely Ski hotel and spa
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Great spa, lovely pool, friendly staff. Great location on the high street, and ski in at the back.

    Stayed in March 2018

  • Reviewed: 12 March 2018

    9.6
    Breakfast just to little varations
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast just to little varations

    Stayed in March 2018

  • Reviewed: 10 March 2018

    9.2
    Great service
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Great service

    Stayed in March 2018

  • Reviewed: 18 February 2018

    9.6
    Boutique lux !
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Exceptional stunning funky hotel

    Stayed in February 2018

  • Reviewed: 13 February 2018

    7.9
    Staff were friendly and very helpful.
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 4 nights
    • Submitted via mobile

    Our room hadn’t been cleaned when we got in. The food in the restaurant wasn’t anything special.

    Staff were friendly and very helpful.

    Stayed in February 2018

  • Reviewed: 31 January 2018

    9.6
    Great location with fantastic service
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The service from the staff at this hotel is outstanding. Friendly and yet professional. A credit to the hotel.

    Stayed in January 2018

  • Reviewed: 23 January 2018

    9.6
    Fab location with comfy rooms and friendly staff
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast wasn't really 5 star standard and the dinner was just ok

    Comfy big beds. Great location. Helpful staff

    Stayed in January 2018

  • Reviewed: 23 January 2018

    6.7
    Ok
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The bar

    Stayed in January 2018

  • Reviewed: 21 March 2017

    9.6
    Great short stay
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 3 nights

    Ticked all the boxes really well

    Stayed in March 2017

  • Reviewed: 19 March 2017

    10
    My wife has a disability.
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 7 nights
    • Submitted via mobile

    My wife has a disability. The staff could not have been more kind or accommodating.

    Stayed in March 2017

  • Reviewed: 16 March 2017

    7.9
    the lobby and the restaurant!
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 5 nights

    the lobby and the restaurant!!

    Stayed in March 2017

  • Reviewed: 5 March 2017

    10
    Staff, welcome, location.
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Staff, welcome, location.....

    Stayed in March 2017

  • Reviewed: 23 February 2017

    9.2
    Stafgf extremely friendly and helpful
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 4 nights

    Breakfast

    Stafgf extremely friendly and helpful

    Stayed in February 2017

  • Reviewed: 9 January 2017

    10
    Fantastic
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    It is fabulous

    Stayed in January 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 8 April 2016

    9.6
    Great location - it is on the main road and less than 5...
    • Leisure trip
    • Group

    Great location - it is on the main road and less than 5 minutes walk to the ski lifts. They have a ski shop on site, they keep your ski boots in warmers over night, and they have ski lockers too. We had drinks at the bar. It is cozy with fires and they have an extensive list of drinks, cocktails to select from.We had a lovely dinner at the hotel's restaurant and the staff were very friendly and helpful.

  • Reviewed: 3 April 2016

    9.6
    the hotel is well located and very comfortable.
    • Leisure trip
    • Family with older children

    Can't think of a thing!

    the hotel is well located and very comfortable. All staff are friendly and well trained. Its an expensive option but we really enjoyed it. Lovely breakfasts.

  • Reviewed: 29 March 2016

    10
    We travelled all over the world and stayed in many top...
    • Leisure trip
    • Family with older children

    We travelled all over the world and stayed in many top ranked hotels. Hotel avenue Lodge is our best experience. The level of service is outstanding.

  • Reviewed: 8 March 2016

    7.9
    Staff attitude, helpful, friendly, abnormally keen to...
    • Leisure trip
    • Couple

    Room was on the small side for the price Spa area could have been better designed and thought out

    Staff attitude, helpful, friendly, abnormally keen to please Daily cleaning was excellent in all respects

  • Reviewed: 7 March 2016

    8.8
    - The staff is very friendly
    • Leisure trip
    • Couple

    - Location is not really good, as one needs to walk 400+ m to the lifts. It could be useful to have chuttle minibus, as there is at other 5* hotels - Breakfast gives with not very wide choice - Wi-Fi is enough slow and unstable

    - The staff is very friendly - Good gastronomic restaurant - A bit tiny, but very well equipped spa - Ski center in the cellar

  • Reviewed: 6 March 2016

    9.6
    A stunning hotel in a fabulous location.
    • Leisure trip
    • Solo traveller

    Nothing I didn't like, would stay here every time.

    A stunning hotel in a fabulous location. Staff were very attentive and the hotel is spotlessly clean. The ski shop within the hotel is superb and the benefit of taking your boots off and having them dried and stored for you is beyond epic!!

  • Reviewed: 18 February 2016

    5.0
    This is NOT a 5 star hotel its more like a 3-4 star - the...
    • Leisure trip
    • Family with older children

    Breakfast was poor.

    This is NOT a 5 star hotel its more like a 3-4 star - the hotel has good facilities but rooms are quite small and basic plus the breakfast is quite poor.

  • Reviewed: 18 January 2016

    10
    Boutique-y ambience but with pretty much all the 5 star...
    • Leisure trip
    • Group

    Boutique-y ambience but with pretty much all the 5 star service and facilities required to make for a very pleasant stay. Great location right in the centre of town and next to a Spar supermarket. Staff uniformly very helpful. Would return.

  • Reviewed: 22 March 2015

    9.2
    Superior Bedroom was amazing, Free Spa, Friendly Staff,...
    • Leisure trip
    • Couple

    It was pretty expensive... but you get free spa, free breakfast and are well looked after. You get what you pay for.

    Superior Bedroom was amazing, Free Spa, Friendly Staff, Breakfast, Decor/theme/style throughout was excellent. It would make a perfect honeymoon hotel!

  • Reviewed: 21 March 2016

    8.8
    Good location, nice room, good sized bathroom, friendly...
    • Leisure trip
    • Couple

    Restaurant a bit small

    Good location, nice room, good sized bathroom, friendly staff, comfortable beds

  • Reviewed: 20 March 2016

    9.6
    The best bed I have ever slept in
    • Leisure trip
    • Couple

    The shower head faced the wrong direction Swimming pool very small

    The best bed I have ever slept in Good deep bath Excellent staff

  • Reviewed: 13 March 2016

    8.3
    Lack of food room service before 7pm
    • Leisure trip
    • Solo traveller

    Lack of food room service before 7pm

  • Reviewed: 10 March 2016

    9.6
    Very comfy beds, great Spa
    • Leisure trip
    • Family with older children

    Breakfast Buffett sometimes a little low on fruit salad

    Very comfy beds, great Spa

  • Reviewed: 13 February 2016

    10
    Short walk to the gondola.
    • Leisure trip
    • Couple

    Short walk to the gondola. Fantastic modern new hotel. Everything was perfect.

  • Reviewed: 24 January 2016

    9.2
    Friendly, helpful staff and good location
    • Business trip
    • Group

    Bar food menu could be a bit more extensive

    Friendly, helpful staff and good location

  • Reviewed: 10 January 2016

    9.6
    Very comfortable beds.
    • Leisure trip
    • Couple

    Small breakfast room.

    Very comfortable beds.

  • Reviewed: 23 January 2015

    10
    Amenities, staff, restaurant were all excellent.
    • Business trip
    • Couple

    Nothing

    Amenities, staff, restaurant were all excellent.

  • Reviewed: 20 January 2015

    9.6
    High end hotel with very friendly staff and great facilities
    • Leisure trip
    • Couple

    High end hotel with very friendly staff and great facilities

There are also 19 reviews without text. These impact the overall review score.

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