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Reviews of Altera Roma Hôtel

13-15 Avenue Monclar, 84000 Avignon, France

#37 of 48 hotels in Avignon

Guests' Choice

Review Score

Based on 89 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.6

  • Location

    7.9

  • Facilities

    7.3

  • Staff

    8.9

  • Value for money

    7.4

  • Free WiFi

    7.2

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Showing 1 - 25

  • Reviewed: December 3, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room in the attic had a sewer stench coming from the bathroom. We suspect it’s a missing trap in the shower drain.

    Stayed in October 2023

  • Reviewed: October 10, 2023

    8.0
    Decent value for money
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Quite close to railway so occasionally noisy, had to walk under a tunnel/underpass quite seedy, some travellers could find this intimidating,

    Staff & ok location

    Stayed in September 2023

  • Reviewed: September 18, 2023

    7.0
    A pleasant stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    The hotel, from the road, looks awful. Being next to the railway line means that although there is double glazing you do hear some train noise. Although it was not clear if there were any trains running during the small hours of the night. We should also note that the walls dividing our room from the one next door was very thin and certainly not soundproof.

    The breakfast was very good and it was pleasant to be able to sit outside and eat it under the trees. The host was charming and made helpful suggestions for sightseeing in the town. The property was easy to reach when arriving by car, is close to the station and it is a short walk into the old town and about twenty minutes down to the central attractions. The carpark was secured overnight.

    Stayed in September 2023

  • Reviewed: September 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    I was in room 9.. the plumbing was very loud and probably needs attending to

    Great location. Lovely breakfast. Friendly helpful staff

    Stayed in September 2023

  • Reviewed: September 4, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Hotel is near railway, trains were too noisy. It was like tornado when trail went around during the night.

    Good location near city centre.

    Stayed in August 2023

  • Reviewed: August 15, 2023

    6.0
    Will try other places with people who don’t discriminate or indifferent to others.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The younger one at the reception let me carrying my heavy bag for 5 minutes just to explain tour things I don’t care about. And he accidentally doubled the city tax. He’s a bit indifferent towards me. And of course I carried my own luggage to my room by myself. It’s not clean,there are fly and mosquitoes.

    Close to the train station. Breakfast included.

    Stayed in August 2023

  • Reviewed: August 2, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The sink in the restroom was a bit stinky from old plumbing or so.

    The very cute elderly couple that run the place made us feel very welcome. The room was clean and comfortable.

    Stayed in July 2023

  • Reviewed: July 29, 2023

    8.0
    A great location and comfortable stay for my brief overnight visit to Avignon.
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The stairs to the upper level rooms are a little precarious and extreme care needs to be taken when carrying your bags up and down, especially if you are an older person. The cheaper rooms are quite small and would be very congested if there were two of you and you were staying for several days.

    Great location within easy walking distance to the city centre – restaurants and attractions. Peaceful shady rear courtyard for some space to relax. Some staff speak good english and were very accommodating re leaving my bags from check out for collection later in the day.

    Stayed in July 2023

  • Reviewed: July 5, 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Studio
    • Stayed 3 nights

    The train Pass all hours of the night, and hotel sits right on the tracks.

    the small garden is lovely, nice area to have a drink after a long day.

    Stayed in July 2023

  • Reviewed: July 3, 2023

    6.0
    Lovely staff, lovely breakfast, lovely courtyard, lovely building. Location bad and coffee bad.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Putting 2 double beds in room 8 made it uncomfortable., to be classed as a family room is not realistic. The tv was huge but no streaming services were available despite being in the remote. The shower needs a glass screen or curtain. Location poor due to railway noise.

    It was an oasis for the area that it was in. Gorgeous outdoor area, delightful breakfast and charming staff.

    Stayed in July 2023

  • Reviewed: June 25, 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Price is quite expensive for the size of the room. The hotel is so close to the Avignon Train Station, which means, the place is so noise because the trains are passing by. Ps. Neither taxi nor uber exist in the whole city of Avignon.

    Staff is very kind

    Stayed in June 2023

  • Reviewed: June 17, 2023

    6.0
    location and super friendly staff
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    the bathroom, it has not been installed properly: the overflow was not good connected so the minute you take a bath the bathroom flooded. a lot of people already mentioned it but nobody took care of it, and for a 3 star hotel this should be take care of (not that hard)

    it has a nice garden, very close to the city center, super friendly staff, good breakfast

    Stayed in May 2023

  • Reviewed: May 15, 2023

    8.0
    Very Good
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    Great host. Delicious breakfat. location is not ideal close to the railway.

    Stayed in May 2023

  • Reviewed: April 25, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Trains are very close

    Service and accommodation was excellent

    Stayed in April 2023

  • Reviewed: April 14, 2023

    8.0
    Ideal for a short visit to Avignon
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The very small bathroom

    The location, the staff, the garden, the breakfast buffet, the parking space

    Stayed in April 2023

  • Reviewed: November 2, 2022

    6.0
    Dissapointed
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room 10 is a tiny double. The toilet and shower/sink are each behind a sliding screen that is hard to move and neither shut properly. The rainshower head is too big for the tiled floor area so water goes everwhere, spilling out into the bedroom. Clearly a known issue as a folded towel was in place on the floor, but this was soaked in a few seconds. Small shower head was broken.

    Good location for station. Good breakfast. Nice couryard garden at rear. Pleasant manager.

    Stayed in November 2022

  • Reviewed: August 20, 2022

    6.0
    Lovely old building to the rear and a nice garden.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    The photographs on Booking.com are all of the rear of the hotel which does not show the whole picture. The front of the hotel is on a run down street and almost underneath the railway station. Trains and station announcements can be heard in the rooms and garden. There was a festival taking place and the price was increased to an unrealistic level for the standard of the hotel.

    The property is very close to the old city wall and within walking distance of the city centre. The staff were friendly and helpful and breakfast was good. Nice bathroom with overhead shower. The garden area is nice for al fresco dining.

    Stayed in July 2022

  • Reviewed: July 30, 2022

    7.0
    Nice and cozy place to stay
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Can hear the train when it passes by. Breakfast fruits not so fresh.

    The staff are very nice. He offered very good information about Avignon. He also helped to park our car. Thanks a lot!

    Stayed in July 2022

  • Reviewed: July 14, 2022

    8.0
    Attactive hotel in excellent location and good value for money as breakfast is included.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Be aware there is a train line very close to the hotel but it did not interfere with sleeping.

    Very attractive hotel just a short walk away from the ramparts of Avignon. Set in a lovely garden meaning you can have breakfast which was very good outside. Parking is within the hotel grounds and is very secure. The staff were very helpful suppyling lots of information on Avignon and also where to eat. Very good value for Avignon.

    Stayed in June 2022

  • Reviewed: July 8, 2022

    7.0
    choose Hotel room not Apartment room
    • Leisure trip
    • Group
    • Apartment
    • Stayed 1 night

    Apartment room not in The Hotel Building very disappointment ,very old and close to railway rail so you can hear the train all night, Smoking smell at front of the room access to our room .bathroom very tiny and door cannot closed .

    Apartment room near the gate of Avignon ,staff very nice and helpful ,good breakfast .

    Stayed in June 2022

  • Reviewed: July 6, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    beds are not good

    friendliness, clean and ok breakfast in a good environment

    Stayed in July 2022

  • Reviewed: July 4, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Beware the train line nearby. Not a problem for us though!

    Very friendly welcome, a nice room and and a good breakfast. Ideal to explore Avignon

    Stayed in May 2022

  • Reviewed: June 29, 2022

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Noisy

    Stayed in June 2022

  • Reviewed: June 19, 2022

    6.0
    Very mixed bag
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    Fairly scruffy area (though not necessarily unsafe). Very poor WiFi. Tiny room. Room was right by the train track, which was very noisy (though I slept fine with my earplugs).

    Beautiful courtyard. Very helpful and friendly reception staff. Five minute walk from the beautiful old town.

    Stayed in June 2022

Showing 1 - 25

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