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Based on 298 hotel reviews7.8
Value for money
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Showing 1 - 58
Reviewed: 15 July 2018
눉Only choice of colors for the rooms. But that is not really a problem :)
눇Size of the room and bathroom. Really nice rooms. Really kind receptionist. No problems at all.
Stayed in July 2018
Reviewed: 2 July 2018
눉A pity the wardrobe and desk were modern and clashed with the feel of the place.
눇The atmosphere of the hotel is steeped in history and a great base to explore Strasbourg. The dinner was excellent in a fantastic dining room. The quiet air-conditioning was much appreciated.
Stayed in June 2018
Reviewed: 22 May 2018
눉Only one small Elevator. Very few wall sockets to charge devices. Limited breakfast offering (no eggs), but it's France, right?
눇Location, Location, Location!!! The room was nice and comfortable. The bathroom was relatively big and modern. The regular ringing of the cathedral bells reminded us where we were, and it was no problem even for our 20 month old son. We all slept well.
Stayed in May 2018
Reviewed: 20 April 2018
눉Very very noisy. The windows of my room were really old, so even the smallest noise at the patio can be heard clearly while you are trying to sleep, even if the hotel is in the 3rd or 4rd floor. This particularly includes a ventilation system installed in the patio, that make a constant noise that is quite annoying. The only quiet corner in the room is the toilet, so unless you like sleeping in the bath, I won't recommend to stay here.
눇Great location, very nice and helpful staff.
Stayed in April 2018
Reviewed: 15 January 2018
눉Hotel is on the 3rd Floor. On the 2nd Floor there was a Party with extremely loud clubmusic and dancing People until half past 4 in the morning. It was impossible to sleep!
Stayed in January 2018
Reviewed: 1 November 2017
눉This property could be a gem if more attention was paid to cleanliness in the rooms (not my halt in the sink!!), ladt Refurb of the rooms was decided ago very tired furnishings... Sad...
눇Location location location, although it cokes at the expense if "NO PARKING"
Stayed in October 2017
Reviewed: 24 September 2017
눉Everything, but the location. Seriously, one of the worst hotel experiences I have ever had. I tried to be nice to write in French when I asked for a room with a nice street view, adding the phrase "if possible" as politeness. What I got was worse than I have ever imagined. After arriving to the floor of my room and opening the door I found out that there is again another staircase which led me to the attic. It is not just that there was no street view, there was no view at all. The windows were apr. 30x40 cm and far away, cut inside the rooftop. Everything else was just old, bad looking and b quality. I am not tall (170) but I banged my head into the ceiling a few times and even the bathroom mirror was fixed in angle (you could see everything perfectly in it as long as it was the sink or your feet that you wanted to see). I have tried to ask for another room, but they were full. The staff was really nice (that is why they did not get 0 for everything) but they could not help. When they showed me the reservation the words "if possible" were underlined, and they claimed that I did not say explicitly that I want a room with a view (or with windows at all)... I left after one night and looked for another hotel for my second night in Strasbourg, it was so bad. And, I almost forgot, when I went down to the breakfast room (which is really cold, looks old and has no light, either, thanks to the middle age styled windows) everything was already taken away as they "forgot" that there were still guests who had not have breakfast yet (and even people were arriving after me). Finally they brought out some food, but still. I have attached a few pictures of my "room," be aware that the darkest one was taken in the morning by daylight (and I bumped up the brightness already), the others I took when I arrived in the evening.
눇The location. Right next to the cathedral.
Stayed in September 2017
Reviewed: 12 June 2017
눉Walking through restaurant and kitchen area to get to the lift and hotel rooms in the attic. Breakfast was disappointing but so few rooms available probably impacted the variety. More coffee would have been appreciated.
눇Location is fabulous. Able to walk to majority of museums and attractions. Tourist office just steps away.
Stayed in June 2017
Reviewed: 8 April 2017
눉Repugnant and uncooperative people at the reception. No proper lighting in the bathroom. Dubious hygiene, especially in the bathroom, but not only. Flies and disgusting smell of frying oil coming into the rooms from the restaurant located in the same building.
눇Mainly the location.
Stayed in April 2017
Reviewed: 13 January 2017
눉Besides the breakfast being very limited, I had the most unpleasant experience with a staff member - without knowing there is only a limited number of tables which you can use for breakfast, I seated myself and a waiter came in to tell me that I cannot sit at that table (even though it was a completely empty room) because it is for lunch and not for breakfast. I apologized explaining that I did not know and asked if he wants me to move or I can finish my breakfast and then from tomorrow follow the rules. He brought me coffee saying ok for staying that morning as I understood. A couple of minutes later a young woman came to YELL at me saying that I am breaking the rules and making them extra work and that it was unacceptable. I first in shock apologized trying to explain but then could not believe my ears how she was treating a guest. I will never ever set my foot in this property. For years I have been a business traveller, stayed in many different hotels all around Europe and the world and never have I experienced such a horrible treatment.
눇It's a perfect location.
Stayed in January 2017
Reviewed: 14 December 2016
눉The unwillingness of the hotel management to have a light breakfast served before 7:00 (for people who have to take an early train) is somewhat perturbing.
눇Very nice old building with rooms that combine tradition and comfort. Spectacular setting next to the cathedral.
Stayed in December 2016
Reviewed: 31 October 2016
눉Staff was unpleasant and not helpful and rude. Simple things like corckscrew they did not want to assist with. Got upset when we brought outside food into the hotel. Wifi didn't work the first night of the stay. Not someplace that I would come back to. Not happy with stay. The staff cares more about the restaurant than they do about the hotel and guests.
눇The location of the hotel was amazing. Rustic atmosphere and history of hotel. Food was great.
Stayed in October 2016
Reviewed: 2 October 2016
눉One night a loud band played until about 2 am. We think it was in the hotel on the floor below. Also our first room on the 4th floor had very low ceilings and we kept bumping our heads on the beams. Ouch! So stay away from room 47. They changed us when we asked.
눇Location was great. An ancient building - very cool. The staff were friendly and accommodating.
Stayed in October 2016
Reviewed: 1 August 2016
눉First of: This is not a hotel, it's a resturant. I had to walk up and down stairs for 30 minutes before one of the twenty waiters realized it is a hotel here as well. Didn't feel really welcome. The room was ok, though you can not book this hotel if you're over 190, the ceiling is simply to low, I couldn't stand upright most of my time here.
눇The location was easily the best in Strasbourg. I can recomend living her just because fo the buliding and its history as well.
Stayed in July 2016
Reviewed: 1 April 2018
Stayed in March 2018
Reviewed: 29 March 2018
눉Breakfast choice rather limited.
눇All the people were very helpful and friendly.
Stayed in March 2018
Reviewed: 8 January 2018
눇Location to Christmasmarkets
Stayed in December 2017
Reviewed: 27 November 2017
눉My room couldn’t lock the WiFi didn’t work very expensive for what you get
Stayed in November 2017
Reviewed: 26 October 2017
눉Breakfast could be better
눇Amazing place just in centre of Strasbourg, room of acceptable size for one person.
Stayed in October 2017
Reviewed: 10 August 2017
눉Bedroom was tired looking right at the top windows too small. Food a little expensive for what you get
눇Great location and character nice bathroom
Stayed in August 2017
Reviewed: 3 June 2017
눉Bed, low ceiling
눇The room and The bed are too small, if you are not a dwarf you'll end up bunging your head to the ceiling amd walls.
Stayed in June 2017
Reviewed: 19 February 2017
눉Staff not very friendly. They were too busy with the restaurant.
Stayed in February 2017
Reviewed: 15 September 2016
눉Attic room with steep stairs and cautious head room in places. However, very clean and comfortable.
Stayed in September 2016
Reviewed: 21 July 2016
눉The breakfast and the service for it was bad.
눇The location is direct in the city next to the Cathedral.
Stayed in July 2016
Reviewed: 17 May 2016
눇This place was amazing! The staff had no problem staying up very late for me when I had a delayed train, were kind, knowledgeable and considerate. The building is stunning, and very well situated, there's even a book about its history, construction and evolution. My room was lovely, spacious and authentic, yes, the windows are small, which makes it more unique and authentic to the time period when the building was built. It was a truly unique experience and one of my favorite stays in five years of exploring Europe.
Reviewed: 16 April 2016
눉Quite a bit of street noise one night due to garbage collection that starts very early - 6 AM (tip: only open window at the back side)
눇Great hotel smack in the middle of Strasbourg. Restaurant is the main business - hotel is a bit of a fringe activity but very good. Ceilings of single rooms in the attic are a bit low (about 2.05 m) but room very charming. Situated in beautiful monument!
Reviewed: 28 March 2016
눉Noisy - right next to the cathedral so you hear bells ringing all day long Wifi was terrible - wasn't working when I first arrived and then kept dropping out Old, dirty carpets Tiny room with horrible decoration Uncomfortable, small bed Bins weren't changed in my room upon my arrival Elevator up to rooms is right next to the kitchen so there were trolleys and dirty plates from the restaurant Elevator does not go the whole way up so I had to climb an awkward, spiral staircase with my heavy luggage Some unpleasant staff The outside of the building is absolutely stunning but the rooms are a big let down and not clean
눇Location is very good Beautiful building from the outside
Reviewed: 25 March 2016
눉The cathedral's bells and the tub (the shower is in the tub: it works fine, but the space is limited).
눇The staff and the atmosphere. And the tea: Dammann Frères brand.
Reviewed: 26 February 2016
눉Felt the breakfasts were very poor not much choice and not a lot of what there was
눇Loved the positioning of the hotel and we ate in the restaurant one night which was excellent
Reviewed: 17 December 2015
눉The carpet needs replacing. It lets down an otherwise very good renovation of a historic building.
눇Location! Right next to the cathedral and in the heart of the Old Town. Beautiful old building, well renovated to accommodate modern facilities. The staff- one of whom went so far as to walk with me at the end of her shift to show me where to find a taxi, as the streets around the hotel were closed to traffic during the Christmas market period. She was lovely and couldn't have been more helpful.
Reviewed: 19 October 2015
눉The rooms are quirky but given the building it really doesn't matter!
눇Quirky hotel in the prettiest building in Strasbourg! Amazing location and gorgeous features throughout (staircase!!)... and attached to fantastic restaurant. Loved it.
Reviewed: 5 October 2015
눉Although the position, the staff and the dining room were outstanding, the bedroom lacked any real flair or charm, but it was spotlessly clean. I think they are missing a trick here.
눇The people were friendly and welcoming. If you stay here, DO NOT MISS dining here - it is a real experience, but make sure you reserve a table because it gets crowded.
Reviewed: 2 October 2015
눉Although not a really bad experience, we found "some" of the staff put off that we didn't speak French although we did make an effort to do so.
눇Perfect location, right next to the cathedral and easy walking to the canal and many attractions. One of the women on reception was very friendly and helpful.
Reviewed: 26 September 2015
눉Dim lighting everywhere in the room, including the bathroom. Poor breakfast, noise form the street, early wake-up (the cathedral bells start ringing alarmingly, loudly and continuously long before sunrise.)
눇Location is perfect for tourists.
Reviewed: 22 September 2015
눉Room was extremely small and was a twin, although a double had been requested. No free parking anywhere nearby.
눇Staff were friendly and hotel is in a great central location. An historic building with wonderful architecture but also resulting limitations.
Reviewed: 27 August 2015
눉Astonishingly, awful breakfast practically without any selection.
눇You could not book a more central or prominent location in Strasbourg. Feels more like a 4 star hotel than its three stars.
Reviewed: 20 August 2015
눇Everything was excellent, the staff were friendly and they had a very good restaurant in an excellent couple of rooms. The menu was great and serving sizes were good.
Reviewed: 13 August 2015
눉For a restaurant of its standard, breakfast is somewhat simple fare, although given that it is included (check!) in the economical room rate, it is pretty much what you can expect in France. The bed had interesting contours but was comfortable enough.
눇The nine, adequate bedrooms here are on the third floor of a popular restaurant which spreads across the three lower floors and, in the Summer, onto the pavement. The delicious and often ambitious food, in Guide Michelin language, is more than 'worth a detour' yet Kammerzell commands a central position, just feet away from the Cathedrale, currently celebrating its millennium in style.
Reviewed: 22 July 2015
눉Hard to distinguish hotel staff (very small) from the restaurant (very large).The staff were often more taken up with the restaurant than the hotel
눇The ambiance and history of the building were great, and when the right person was found they were very helpful.
Reviewed: 29 June 2015
눉I stayed in a dark attic room with a tiny window. There was almost no daylight in the room.
눇The hotel was quite cozy, the staff was extraordinaly nice and helpful.
Reviewed: 30 May 2015
눉You use the same elevator with the kitchen. It is busy and even smell fish. The rooms at the top floor not easy to climb up with a suitcase. After the elevator you need to take steps which is difficult if you have a heavy suitcase. Staff is very nice, gentle and friendly
Reviewed: 26 May 2015
눉- No air circulation in the room - no mirror outside bathroom - small bathtub and not easy to not put water everywhere when taking a shower - disappointed by the breakfast: very limited choice, not easy to get a real coffee+cream or real cappuccino. This was the kind of BF for a 'Formule 1' hotel
눇- Location: near cathedral + boat + walking distance from 'Petite France' - Atmosphere of the restaurant/hotel
Reviewed: 27 January 2015
눇We had a wonderful experience at the hotel Kamerzell! You can't beat the location, the hotel was beautiful and charming, and the staff was excellent!
Reviewed: 20 January 2015
눇Off Season- cheaper and actually available. Rooms were quiet. Beautifully done. Bed was very comfortable, my wife said the bed is better than ours at home. Right near the Cathedral. Wonderful stay
Reviewed: 18 May 2016
눉Too much street noise every morning starting around 5 am.
Reviewed: 12 May 2016
눉Breakfast was average.
눇Excellent location! The room was quite large.
Reviewed: 17 February 2016
눉Breakfast could be improved on but overall excellent.
눇Hotel was very nice, clean with prompt staff. Good Irish coffee breakfast!
Reviewed: 14 February 2016
눉wifi not working
Reviewed: 26 November 2015
눉It would benefit from a greater care for details
눇Splendid location in the Cathedral square, in the same building as a splendid restaurant.
Reviewed: 7 September 2015
눉Starting at 6.30-7 no sleep,strong noisiness outside. No windows, just small holes, too expensive for such property
Reviewed: 5 September 2015
눉Nothing everything was excellent
눇A beautiful hotel in a fantastic location in the medieval center of Strasbourg
Reviewed: 4 September 2015
눇perfect location in historical building comfortable room with modern amenities and original features air condition very good price
Reviewed: 7 July 2015
Reviewed: 25 May 2015
눉Not good service, staff not friendly
Reviewed: 23 May 2015
눉The toilet did not flush
눇The location and the building
Reviewed: 22 April 2015
눉The wifi doesn't work at all outside in the terrace and in our room.
눇The location and the restaurant in kammarzel always the best.
Reviewed: 16 February 2015
눉Unfriendly staff. Not welcoming Hotel public space and restaurant tired decoration.
Reviewed: 16 January 2015
눉The education of the staff very bad, so imposant, I didnt like!
Showing 1 - 58
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