1 Rue Emile Fassin, 13200 Arles, France
#25 of 41 hotels in Arles
Guests' ChoiceBased on 295 hotel reviews
7.6Cleanliness
8.1
Comfort
8.1
Location
9.2
Facilities
7.5
Staff
8.2
Value for money
7.7
Free WiFi
8.0
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End of dialog contentReviewed: 27 March 2022
Phil
United KingdomGood hotel close to the old town of Arles. Clean, quiet room. Very friendly and helpful staff.
Stayed in March 2022
Reviewed: 1 February 2022
Bruno
ItalyBit old room
Personnel very accommodating
Stayed in December 2021
Reviewed: 26 January 2022
Monique
Francela situation en centre ville
Stayed in January 2022
Reviewed: 15 January 2022
Olena
UkraineOverall, the hotel is nice and clean, comfortable with quite big rooms. The personnel was very friendly and helpful. The breakfast was big and delicious.
Stayed in January 2022
Reviewed: 9 January 2022
Astrid
New ZealandThe Mistral came up during the last evening and the window catch wasn't up to it.
Good size room, bed really good. and breakfast was superb.
Stayed in January 2022
Reviewed: 27 December 2021
Yukinao
Belgiumthe physical lock inside door doesn’t work.
Good location. Good breakfast. Private parking.
Stayed in December 2021
Reviewed: 19 December 2021
S
Israelparking difficult
great location great breakfast
Stayed in December 2021
Reviewed: 13 November 2021
Graham
United KingdomThey have no shuttle from the railway station and there are very few available taxis in Arles. The result was that we got into difficulties travelling from the station, which is just out of town, to the hotel which is near the centre. Not the hotel's fault but perhaps they could have provided info about local buses etc. Maybe they don't expect guests to arrive by train. The breakfast was only adequate really - a buffet with no personal service. But OK.
The room was fine and it's near the centre of town. The staff were helpful in answering our queries and were prepared to go the extra mile when we had local transportation difficulties.
Stayed in September 2021
Reviewed: 5 November 2021
Kerry
United KingdomParking at the hotel carpark is quite expensive, but there is plenty of free parking in the streets behind it if you don't mind walking. The air conditioning is not very controllable so the first couple of nights were quite hot. The shower is just an attachment to the bath taps so not brilliant, but adequate.
Staff were very friendly and helpful. Reception staff spoke excellent english. The room was really clean and comfortable. Breakfast was good with a good selection of food, something for everyone. The hotel is ideally located for the old city and the tourist office is right opposite and lots of restaurants near by. A great hotel to explore Arles.
Stayed in November 2021
Reviewed: 31 October 2021
Massimiliano
Francenoise from the airconditioner when the window is open at night.
room size.
Stayed in October 2021
Reviewed: 17 October 2021
Ermina
SingaporeBreakfast was basic and hot food was not adequately warm.
The reception team has been extremely nice and helpful, particularly, Nicolas. The room is good sized and functional, equipped with tea making facilities. Bed is super comfy. Great location.
Stayed in October 2021
Reviewed: 17 October 2021
Nelly
RussiaNo guarantee of the parking spot even if you ask for it in advance. The hotel is quite old.
Room was clean, beds comfortable. Nice location, close to the city centre
Stayed in October 2021
Reviewed: 6 October 2021
Richard
CanadaGood location. Secure bike storage in parking garage. Standard American-style hotel.
Stayed in October 2021
Reviewed: 5 October 2021
Kathleen
United KingdomVery welcoming, friendly and efficient. Best ever introduction to the hotel and nearby restaurants. Room and was comfortable and clean and location was excellent.
Stayed in October 2021
Reviewed: 5 October 2021
Dusty
IrelandHotel car park is too small so we had to park on streets nearby (which was free!)
Location is excellent. Super clean hotel. Very comfortable beds. Very friendly staff (and most speak English). They have a pool table which we enjoyed also! Town is beautiful with many excellent restaurants in addition to the Roman ruins.
Stayed in October 2021
Reviewed: 28 September 2021
Nili
Israellocation- perfect/ parking - pricy [ 14 per day] but good bed- excellent
Stayed in September 2021
Reviewed: 25 September 2021
Jeroen
NetherlandsGood storage for bicycles.
Stayed in August 2021
Reviewed: 21 September 2021
Copper
United StatesNeeded to have lighter blankets or stronger air conditioning; could be too hot to sleep at times. At breakfast would have liked to have a cereal that did not have sugar. The fruit selection was substandard. The hotel should instruct guests not to stand as a group in front of the entrance door when they all need to smoke. Mask enforcement was very good except, for some reason, on our final day when it was poor.
We like the amenities and the location.
Stayed in September 2021
Reviewed: 17 September 2021
Andrew
United KingdomNot stylish. A few problems in the room (201) : the safe didn’t lock. We couldn’t get the hairdryer to work.
Marvellous location. Basic efficient chain hotel.
Stayed in September 2021
Reviewed: 10 September 2021
Roger
United KingdomGreat central location, super comfortable bed, air con good and nice to have a bathtub. Highlight was the small rooftop pool with views over Arles. Friendly efficient staff
Stayed in September 2021
Reviewed: 8 September 2021
Susan
FranceThe fire alarm went off at 2:40 am. Not so fun. The street below our room was very noisy. The room was carpeted with a wood-like design. I would have preferred real wood!
The breakfast was great - either a hot buffet or cereal, toast and fruit. I liked the piano in the lounge but it really needs tuning. Having the rooftop pool was amazing after a day of hiking on the Compostela. The bath was perfect!
Stayed in September 2021
Reviewed: 7 September 2021
Anja
GermanyNo chairs and table on the balcony
Only 5 minutes walk to the city center, hotel parking
Stayed in September 2021
Reviewed: 1 September 2021
Wendy
United KingdomUnfortunately the car park was full but we were directed to another one near by.
We didn’t have breakfast. Went to a nearby cafe instead. The location was great. Right bang in the centre so easy to walk everywhere.
Stayed in September 2021
Reviewed: 30 August 2021
Rowan
FranceThe lifts rattled and old but apart from that no other issues
Multi-lingual staff, very friendly with very comfortable beds. A nice hotel.
Stayed in August 2021
Reviewed: 28 August 2021
Penny
United KingdomThe bathrooms were a bit tired and my children’s room overlooked the air conditioners on the roof
Great breakfast and excellent location. Rooms pleasant and good air conditioning.
Stayed in August 2021
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